- Joined
- Aug 19, 2008
- Messages
- 567 (0.10/day)
- Location
- Finland
System Name | I can't believe I bought that / HTPC |
---|---|
Processor | i5-750 @ 3.5GHz 1.27v / P II 705e @ stock |
Motherboard | Asus P7P55D-E Evo / Asus M4A785D-M PRO |
Cooling | Corsair H100i / Air |
Memory | 4x2 Geil DDR3-2133 @ 1755 / 2x2 DDR2-800 |
Video Card(s) | Asus GTX660 TI / Asus HD6670 |
Storage | Crucial MX100 512GB + Spinpoint F1 750GB / Crucial m4 128GB + WD Green 1TB |
Display(s) | HP w2408h / Samsung 55" HDTV |
Case | CM 690 II Advanced / Silverstone GD02 |
Audio Device(s) | Integrated |
Power Supply | Corsair AX850 / OCZ ModXstream 500W |
Software | Win 7 / Win 7 |
Well guys, here's my sad story. I bought a Visiontek HD 4870 from a member here (great sales btw), about two months later the bloody thing started to artifact and crash in 3D. Well, after having RMA'd my Sapphire card earlier, I thought no problem, I'll just send it in.
Here started the problems, which just keep on coming. First I sent an email to visiontek support, and receive no response in a month. Then I look at their forums, where there's one helpful individual who checks up on peoples bogged RMA's. I registered and asked him what he thought.
Here's the killer on this one. I don't have a receipt for the card, and the seller can't get a new one because the store he bought it from says they won't give a new one, because the purchase is over one year old. So, I get told by the Visiontek forum mod, that unfortunately I can't get any support without a receipt.
This sucks balls, because I now thought I own an expensive paper weight. I decided to try once more with Visiontek support and email them again with the information. This time I receive a response asking for the same information + address. And here's the grand finale. After I reply, I got this message back:
"Unfortunately we can only ship to US or Canadian addresses. Please reply back if you wish to continue the RMA process with a US or Canadian address.
VisionTek RMA"
Nice eh?
So, what do you guys think I should do? Just forget it, or is someone willing to help me out here? For example, if VisionShit accept it, be able to receive the RMA and then send it on to me, I would of course pay the shipping?
Here started the problems, which just keep on coming. First I sent an email to visiontek support, and receive no response in a month. Then I look at their forums, where there's one helpful individual who checks up on peoples bogged RMA's. I registered and asked him what he thought.
Here's the killer on this one. I don't have a receipt for the card, and the seller can't get a new one because the store he bought it from says they won't give a new one, because the purchase is over one year old. So, I get told by the Visiontek forum mod, that unfortunately I can't get any support without a receipt.
This sucks balls, because I now thought I own an expensive paper weight. I decided to try once more with Visiontek support and email them again with the information. This time I receive a response asking for the same information + address. And here's the grand finale. After I reply, I got this message back:
"Unfortunately we can only ship to US or Canadian addresses. Please reply back if you wish to continue the RMA process with a US or Canadian address.
VisionTek RMA"
Nice eh?
So, what do you guys think I should do? Just forget it, or is someone willing to help me out here? For example, if VisionShit accept it, be able to receive the RMA and then send it on to me, I would of course pay the shipping?