• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

New build blue screen problem

rockleez

New Member
Joined
Dec 23, 2009
Messages
136 (0.03/day)
System Name AlanZ
Processor AMD Phenom II x2 550
Motherboard Asus M4A79XTD EVO
Cooling Xigmatek Dark Knight-S1283
Memory Crucial 2GB DDR3 1333MHz Ballistix Memory CL7
Video Card(s) HIS HD 5770 1GB GDDR5 PCI-E Graphics Card
Storage Western Digital 500GB SATAII 7200RPM 16MB
Display(s) Samsung Syncmaster 226BW
Case Antec Three Hundred
Power Supply Corsair PSU/VX Series 550 Watt ATX
Software Windows 7 Ultimate 64bit
Sometime into a game i get the bluescreen error which shuts my computer down and i have to use windows restore, when it does and get back onto my desktop i get this




Check for solution never does anything, and those 2 files that describe the problem, should i delete them? what could be the problem?

Thankyou
 

adcom32

New Member
Joined
Oct 9, 2009
Messages
547 (0.10/day)
Location
macon,GA
System Name new build
Processor INTEL E4300 @ 3.01GHz
Motherboard ASUS P5K-E P35 WIFI EDITION(ATX)
Cooling ThermalTake BigTyp 14Pro
Memory Crucial 2GB (2 x 1GB) 240-Pin DDR2 SDRAM DDR2 667 (PC2 5300) Dual Channel Kit Desktop Memory
Video Card(s) NVIDIA 9600GSO
Storage 61.4gb hard drive
Display(s) CRT COMPAQ
Case COOLERMASTER ELITE 310
Audio Device(s) ONBOARD-ADI AD1988B 8-CHANNEL HIGH DEFINITION
Power Supply coolermaster 460w
Software WINDOWS 7 64BIT
have you tried reinstalling windows?
 

rockleez

New Member
Joined
Dec 23, 2009
Messages
136 (0.03/day)
System Name AlanZ
Processor AMD Phenom II x2 550
Motherboard Asus M4A79XTD EVO
Cooling Xigmatek Dark Knight-S1283
Memory Crucial 2GB DDR3 1333MHz Ballistix Memory CL7
Video Card(s) HIS HD 5770 1GB GDDR5 PCI-E Graphics Card
Storage Western Digital 500GB SATAII 7200RPM 16MB
Display(s) Samsung Syncmaster 226BW
Case Antec Three Hundred
Power Supply Corsair PSU/VX Series 550 Watt ATX
Software Windows 7 Ultimate 64bit
have you tried reinstalling windows?

well ive also ran HDTUNE pro test n there was warning error, but it only goes to bluescreen when im in a game, would changing HD work? even though ive only had this complete new build since FEB 2010

 

adcom32

New Member
Joined
Oct 9, 2009
Messages
547 (0.10/day)
Location
macon,GA
System Name new build
Processor INTEL E4300 @ 3.01GHz
Motherboard ASUS P5K-E P35 WIFI EDITION(ATX)
Cooling ThermalTake BigTyp 14Pro
Memory Crucial 2GB (2 x 1GB) 240-Pin DDR2 SDRAM DDR2 667 (PC2 5300) Dual Channel Kit Desktop Memory
Video Card(s) NVIDIA 9600GSO
Storage 61.4gb hard drive
Display(s) CRT COMPAQ
Case COOLERMASTER ELITE 310
Audio Device(s) ONBOARD-ADI AD1988B 8-CHANNEL HIGH DEFINITION
Power Supply coolermaster 460w
Software WINDOWS 7 64BIT
I personally think its your PSU, BTW what kind of PSU do you use?
 
Last edited:

rockleez

New Member
Joined
Dec 23, 2009
Messages
136 (0.03/day)
System Name AlanZ
Processor AMD Phenom II x2 550
Motherboard Asus M4A79XTD EVO
Cooling Xigmatek Dark Knight-S1283
Memory Crucial 2GB DDR3 1333MHz Ballistix Memory CL7
Video Card(s) HIS HD 5770 1GB GDDR5 PCI-E Graphics Card
Storage Western Digital 500GB SATAII 7200RPM 16MB
Display(s) Samsung Syncmaster 226BW
Case Antec Three Hundred
Power Supply Corsair PSU/VX Series 550 Watt ATX
Software Windows 7 Ultimate 64bit

adcom32

New Member
Joined
Oct 9, 2009
Messages
547 (0.10/day)
Location
macon,GA
System Name new build
Processor INTEL E4300 @ 3.01GHz
Motherboard ASUS P5K-E P35 WIFI EDITION(ATX)
Cooling ThermalTake BigTyp 14Pro
Memory Crucial 2GB (2 x 1GB) 240-Pin DDR2 SDRAM DDR2 667 (PC2 5300) Dual Channel Kit Desktop Memory
Video Card(s) NVIDIA 9600GSO
Storage 61.4gb hard drive
Display(s) CRT COMPAQ
Case COOLERMASTER ELITE 310
Audio Device(s) ONBOARD-ADI AD1988B 8-CHANNEL HIGH DEFINITION
Power Supply coolermaster 460w
Software WINDOWS 7 64BIT
do a PSU stress test of it cut off while doin that then it ur PSU
 

95Viper

Super Moderator
Staff member
Joined
Oct 12, 2008
Messages
12,679 (2.23/day)
Why do you have two threads about the same problem?:confused:
I've been experiencing blue screen shutdowns between gameplay and i've had to use the windows restore option each time and i've run HDTune Pro and i got this:
[url]http://i295.photobucket.com/albums/mm154/rockleez/HDTUNE.jpg
Does anyone know what the problem is?, and it says a damaged cable if so, does anyone know which cable?

Thank you
[/URL]

You might want to turn any O/C off, re-set the bios(CMOS), try a different PSU and update your bios/drivers to the latest. Also, you might want to run some memory diagnostics, and check your CPU,GPU, and Board temps. HWInfo32 is a good program for checking temps or CPUID HWMonitor.

Also, it would help everyone for you to enter your Systems specs under your user cp.

Just suggestions.:)
 

adcom32

New Member
Joined
Oct 9, 2009
Messages
547 (0.10/day)
Location
macon,GA
System Name new build
Processor INTEL E4300 @ 3.01GHz
Motherboard ASUS P5K-E P35 WIFI EDITION(ATX)
Cooling ThermalTake BigTyp 14Pro
Memory Crucial 2GB (2 x 1GB) 240-Pin DDR2 SDRAM DDR2 667 (PC2 5300) Dual Channel Kit Desktop Memory
Video Card(s) NVIDIA 9600GSO
Storage 61.4gb hard drive
Display(s) CRT COMPAQ
Case COOLERMASTER ELITE 310
Audio Device(s) ONBOARD-ADI AD1988B 8-CHANNEL HIGH DEFINITION
Power Supply coolermaster 460w
Software WINDOWS 7 64BIT
yeah i'd do what 95Viper said.
 

rockleez

New Member
Joined
Dec 23, 2009
Messages
136 (0.03/day)
System Name AlanZ
Processor AMD Phenom II x2 550
Motherboard Asus M4A79XTD EVO
Cooling Xigmatek Dark Knight-S1283
Memory Crucial 2GB DDR3 1333MHz Ballistix Memory CL7
Video Card(s) HIS HD 5770 1GB GDDR5 PCI-E Graphics Card
Storage Western Digital 500GB SATAII 7200RPM 16MB
Display(s) Samsung Syncmaster 226BW
Case Antec Three Hundred
Power Supply Corsair PSU/VX Series 550 Watt ATX
Software Windows 7 Ultimate 64bit
I got this on HWINFO



I dont get how to use memtest
 

rockleez

New Member
Joined
Dec 23, 2009
Messages
136 (0.03/day)
System Name AlanZ
Processor AMD Phenom II x2 550
Motherboard Asus M4A79XTD EVO
Cooling Xigmatek Dark Knight-S1283
Memory Crucial 2GB DDR3 1333MHz Ballistix Memory CL7
Video Card(s) HIS HD 5770 1GB GDDR5 PCI-E Graphics Card
Storage Western Digital 500GB SATAII 7200RPM 16MB
Display(s) Samsung Syncmaster 226BW
Case Antec Three Hundred
Power Supply Corsair PSU/VX Series 550 Watt ATX
Software Windows 7 Ultimate 64bit
Also when i update BIOS, do i update straight away to the latest or go in steps? from each one?
 

adcom32

New Member
Joined
Oct 9, 2009
Messages
547 (0.10/day)
Location
macon,GA
System Name new build
Processor INTEL E4300 @ 3.01GHz
Motherboard ASUS P5K-E P35 WIFI EDITION(ATX)
Cooling ThermalTake BigTyp 14Pro
Memory Crucial 2GB (2 x 1GB) 240-Pin DDR2 SDRAM DDR2 667 (PC2 5300) Dual Channel Kit Desktop Memory
Video Card(s) NVIDIA 9600GSO
Storage 61.4gb hard drive
Display(s) CRT COMPAQ
Case COOLERMASTER ELITE 310
Audio Device(s) ONBOARD-ADI AD1988B 8-CHANNEL HIGH DEFINITION
Power Supply coolermaster 460w
Software WINDOWS 7 64BIT
update to the latest version, and also download a memtest program.
 

rockleez

New Member
Joined
Dec 23, 2009
Messages
136 (0.03/day)
System Name AlanZ
Processor AMD Phenom II x2 550
Motherboard Asus M4A79XTD EVO
Cooling Xigmatek Dark Knight-S1283
Memory Crucial 2GB DDR3 1333MHz Ballistix Memory CL7
Video Card(s) HIS HD 5770 1GB GDDR5 PCI-E Graphics Card
Storage Western Digital 500GB SATAII 7200RPM 16MB
Display(s) Samsung Syncmaster 226BW
Case Antec Three Hundred
Power Supply Corsair PSU/VX Series 550 Watt ATX
Software Windows 7 Ultimate 64bit
update to the latest version, and also download a memtest program.


I also did a PSU stress test on OCCT and in about 2mins it shutdown, same with the CPU stress test, with all default settings, is that the PSU failing then?
 

95Viper

Super Moderator
Staff member
Joined
Oct 12, 2008
Messages
12,679 (2.23/day)
Run the stress test again and try to get a screen shot of the hwinfo32 monitor page while the test is running and post it.

Yes, it could be the psu, but... it could be any one, or more, of many things.

Did you update that bios and drivers?
 

brandonwh64

Addicted to Bacon and StarCrunches!!!
Joined
Sep 6, 2009
Messages
19,542 (3.66/day)
Rockleez, also goto userCP and fill in your system specs so others can see what you have and can assist you further.
 

rockleez

New Member
Joined
Dec 23, 2009
Messages
136 (0.03/day)
System Name AlanZ
Processor AMD Phenom II x2 550
Motherboard Asus M4A79XTD EVO
Cooling Xigmatek Dark Knight-S1283
Memory Crucial 2GB DDR3 1333MHz Ballistix Memory CL7
Video Card(s) HIS HD 5770 1GB GDDR5 PCI-E Graphics Card
Storage Western Digital 500GB SATAII 7200RPM 16MB
Display(s) Samsung Syncmaster 226BW
Case Antec Three Hundred
Power Supply Corsair PSU/VX Series 550 Watt ATX
Software Windows 7 Ultimate 64bit
Run the stress test again and try to get a screen shot of the hwinfo32 monitor page while the test is running and post it.

Yes, it could be the psu, but... it could be any one, or more, of many things.

Did you update that bios and drivers?

well i ran the stress test, there was no time for that as it shutdown in like a minute
 

rockleez

New Member
Joined
Dec 23, 2009
Messages
136 (0.03/day)
System Name AlanZ
Processor AMD Phenom II x2 550
Motherboard Asus M4A79XTD EVO
Cooling Xigmatek Dark Knight-S1283
Memory Crucial 2GB DDR3 1333MHz Ballistix Memory CL7
Video Card(s) HIS HD 5770 1GB GDDR5 PCI-E Graphics Card
Storage Western Digital 500GB SATAII 7200RPM 16MB
Display(s) Samsung Syncmaster 226BW
Case Antec Three Hundred
Power Supply Corsair PSU/VX Series 550 Watt ATX
Software Windows 7 Ultimate 64bit

rockleez

New Member
Joined
Dec 23, 2009
Messages
136 (0.03/day)
System Name AlanZ
Processor AMD Phenom II x2 550
Motherboard Asus M4A79XTD EVO
Cooling Xigmatek Dark Knight-S1283
Memory Crucial 2GB DDR3 1333MHz Ballistix Memory CL7
Video Card(s) HIS HD 5770 1GB GDDR5 PCI-E Graphics Card
Storage Western Digital 500GB SATAII 7200RPM 16MB
Display(s) Samsung Syncmaster 226BW
Case Antec Three Hundred
Power Supply Corsair PSU/VX Series 550 Watt ATX
Software Windows 7 Ultimate 64bit
That is a good start.

Now, have you done the other things?

Also, Have you run the memory test? Do that and see if they pass.
:)

I try download it and its a iso? so i run it as CD/DVD after burning, then what?
 

95Viper

Super Moderator
Staff member
Joined
Oct 12, 2008
Messages
12,679 (2.23/day)
After you burn it to CD/DVD, boot to the CD/DVD and run the tests. And, see if they pass or fail.

Or, if you can't get that far, try this:

Windows Memory Diagnostic

1. Click on "Start" and type "memory" into the search programs and files field
2. At the top you will see the entry "Windows Memory Diagnostic", click on it
3. Click on “Restart now and check for problems”
 

rockleez

New Member
Joined
Dec 23, 2009
Messages
136 (0.03/day)
System Name AlanZ
Processor AMD Phenom II x2 550
Motherboard Asus M4A79XTD EVO
Cooling Xigmatek Dark Knight-S1283
Memory Crucial 2GB DDR3 1333MHz Ballistix Memory CL7
Video Card(s) HIS HD 5770 1GB GDDR5 PCI-E Graphics Card
Storage Western Digital 500GB SATAII 7200RPM 16MB
Display(s) Samsung Syncmaster 226BW
Case Antec Three Hundred
Power Supply Corsair PSU/VX Series 550 Watt ATX
Software Windows 7 Ultimate 64bit
After you burn it to CD/DVD, boot to the CD/DVD and run the tests. And, see if they pass or fail.

Or, if you can't get that far, try this:

Windows Memory Diagnostic

1. Click on "Start" and type "memory" into the search programs and files field
2. At the top you will see the entry "Windows Memory Diagnostic", click on it
3. Click on “Restart now and check for problems”

Ok and what am I looking for in these tests? Do they say pass? Fail? Or is it all numbers? Thankyou
 

95Viper

Super Moderator
Staff member
Joined
Oct 12, 2008
Messages
12,679 (2.23/day)
It will tell you, read the screen after it finishes...
 

DTV DRAGON

New Member
Joined
Jun 3, 2008
Messages
877 (0.15/day)
Location
canada
System Name family system
Processor intel quad core Q9650 o/c'ed to 4.1
Motherboard gigabyte EP45T-USB3P ( new board)
Cooling custom cpu and gpu cooling
Memory 8 gig G.Skills RipJaws @ 7,8,7,24,@1440mhz
Video Card(s) HD5870 SAPPHIRE 1018@1310at1.29v on water
Storage 750 gig sata 7500rpm X2 seagate barracuda
Display(s) acer 22.5 lcd
Case Antec 600
Audio Device(s) 7.1 internal, soon to be auzentech x-fi forte
Power Supply thermaltake 850 watt modular (new version, single rail)
Software Windows 7, 64 ult.
Benchmark Scores vantage E47428 3DMARK06 23290 needs updateing
i was getting blue screens before when my ram wasnt set up properly, my secondary timmings were way out as well primary settings, but now with my new ram ,i set it up properly and no bluescreens at all, i also had to up my ram voltages when i popped in 8 gig, if ya need any other info or help just ask
 

adcom32

New Member
Joined
Oct 9, 2009
Messages
547 (0.10/day)
Location
macon,GA
System Name new build
Processor INTEL E4300 @ 3.01GHz
Motherboard ASUS P5K-E P35 WIFI EDITION(ATX)
Cooling ThermalTake BigTyp 14Pro
Memory Crucial 2GB (2 x 1GB) 240-Pin DDR2 SDRAM DDR2 667 (PC2 5300) Dual Channel Kit Desktop Memory
Video Card(s) NVIDIA 9600GSO
Storage 61.4gb hard drive
Display(s) CRT COMPAQ
Case COOLERMASTER ELITE 310
Audio Device(s) ONBOARD-ADI AD1988B 8-CHANNEL HIGH DEFINITION
Power Supply coolermaster 460w
Software WINDOWS 7 64BIT
if you did the PSU stress test then its mostlikely the PSU
 

johnspack

Here For Good!
Joined
Oct 6, 2007
Messages
5,983 (0.99/day)
Location
Nelson B.C. Canada
System Name System2 Blacknet , System1 Blacknet2
Processor System2 Threadripper 1920x, System1 2699 v3
Motherboard System2 Asrock Fatality x399 Professional Gaming, System1 Asus X99-A
Cooling System2 Noctua NH-U14 TR4-SP3 Dual 140mm fans, System1 AIO
Memory System2 64GBS DDR4 3000, System1 32gbs DDR4 2400
Video Card(s) System2 GTX 980Ti System1 GTX 970
Storage System2 4x SSDs + NVme= 2.250TB 2xStorage Drives=8TB System1 3x SSDs=2TB
Display(s) 2x 24" 1080 displays
Case System2 Some Nzxt case with soundproofing...
Audio Device(s) Asus Xonar U7 MKII
Power Supply System2 EVGA 750 Watt, System1 XFX XTR 750 Watt
Mouse Logitech G900 Chaos Spectrum
Keyboard Ducky
Software Manjaro, Windows 10, Kubuntu 23.10
Benchmark Scores It's linux baby!
I'm not liking that hdtune smart report. That CRC Error count isn't good. That could be the cause of data being corrupted, and that will mess up windows! I would be running more tests on the hard drive, and if you have another one around, try installing windows on that and see if the problem is still there.
 

DTV DRAGON

New Member
Joined
Jun 3, 2008
Messages
877 (0.15/day)
Location
canada
System Name family system
Processor intel quad core Q9650 o/c'ed to 4.1
Motherboard gigabyte EP45T-USB3P ( new board)
Cooling custom cpu and gpu cooling
Memory 8 gig G.Skills RipJaws @ 7,8,7,24,@1440mhz
Video Card(s) HD5870 SAPPHIRE 1018@1310at1.29v on water
Storage 750 gig sata 7500rpm X2 seagate barracuda
Display(s) acer 22.5 lcd
Case Antec 600
Audio Device(s) 7.1 internal, soon to be auzentech x-fi forte
Power Supply thermaltake 850 watt modular (new version, single rail)
Software Windows 7, 64 ult.
Benchmark Scores vantage E47428 3DMARK06 23290 needs updateing
here was my bluescreen error code that memory was causeing
 

Attachments

  • test 2.JPG
    test 2.JPG
    39.6 KB · Views: 415
Top