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Clients Computer freezes at XP desktop

MxPhenom 216

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So i got this laptop(like 6 years old) and the person does taxes for their company. And everytime they boot up to XP it freezes at desktop. I read it has to do something with the registry but what do i do with the registry? is there are way to clean it completely out or something??
 

panchoman

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try ccleaner, it has a registry fixer, it's not the best, but its still preety good and might get rid of some problems. plus it can also clean out a bunch of crap. also disabling some of the crap background processes which all try to startup at the same time will cut down login time as well. startup delayer is good for process control:

http://www.r2.com.au/software.php?page=2&cat=4&catname=System

it allows you to stagger the processes in loading, leading to a faster boot.
 
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try safe mode see if it boot to windows in network mode try to download ccleaner
 

MxPhenom 216

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try safe mode see if it boot to windows in network mode try to download ccleaner

how do you get into safe mode with XP 6 year old laptops???
 

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what brand laptop is it dell- gateway ect:
 

MxPhenom 216

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what brand laptop is it dell- gateway ect:

dell it got it to boot to normal mode. and theres a lot being processed my god! they have Mcfee. im considering deleting it since its taking up a shit tone of resources isnt it??
 
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dell it got it to boot to normal mode. and theres a lot being processed my god! they have Mcfee. im considering deleting it since its taking up a shit tone of resources isnt it??

just wait to it load everthing like 10 min before you do anything
 

MxPhenom 216

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trash it, its crap anyway and will make there 6 year old laptop run like its 10 years old

Replace it with avg its much nicer on older hardware
 

MxPhenom 216

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trash it, its crap anyway and will make there 6 year old laptop run like its 10 years old

Replace it with avg its much nicer on older hardware

yeah everything on the desktop just disappeared. not its just the desktop background thats it. i just need to be able to get the tax files off the computer so they she can like have me build her a new desktop

Shes got all that popcap games or whatever on it. Spybot??. what the frick!
 
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Can you take out the HDD? and put it into a laptop enclosure and then access it from a desktop PC?

It be an old IDE drive.
 

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trash it, its crap anyway and will make there 6 year old laptop run like its 10 years old

Replace it with avast its much nicer on older hardware

don't use avg, it's really bloated now.. avast is pretty nice though! and it's free :)

and yeah, mcafee is utter garbage. also, use process explorer to find all of the stuff that's being run and opened at startup, and get rid of the garbage..

use startup delayer and push back and stagger out all of the startup processes which are actually needed (once again, delete the garbage).
 

MxPhenom 216

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don't use avg, it's really bloated now.. avast is pretty nice though! and it's free :)

and yeah, mcafee is utter garbage. also, use process explorer to find all of the stuff that's being run and opened at startup, and get rid of the garbage..

use startup delayer and push back and stagger out all of the startup processes which are actually needed (once again, delete the garbage).

yeah. well i cant get onto the internet because for some reason it wont detect my router. God this is garbage
 

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Can you take out the HDD? and put it into a laptop enclosure and then access it from a desktop PC?

It be an old IDE drive.

or live boot a linux distro (like ubuntu) and use it to either copy over the files to a flash drive or upload/email the files...

solaris utility dvd comes packaged with a distro, and it's a amazing little cd/dvd, so you should get that if you do jobs like this constantly...
 

MxPhenom 216

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or live boot a linux distro (like ubuntu) and use it to either copy over the files to a flash drive or upload/email the files...

solaris utility dvd comes packaged with a distro, and it's a amazing little cd/dvd, so you should get that if you do jobs like this constantly...

How the hell do i get this thing to show the desktop again??! Should i just hard reboot?
 

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How the hell do i get this thing to show the desktop again??! Should i just hard reboot?

probably, and go into safe mode.. hold f8 down throughout the whole boot till a menu pops up.. if windows started loading.. then you missed it..

put it into safe mode with networking (you'll get a bunch of command line stuff and a long load, but it pays off)
 
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or live boot a linux distro (like ubuntu) and use it to either copy over the files to a flash drive or upload/email the files...

solaris utility dvd comes packaged with a distro, and it's a amazing little cd/dvd, so you should get that if you do jobs like this constantly...

Yea thats a good idea, haven't thought of that one. Im have to use that one next time if i cant get too a laptops HDD.

AVG is no good, i agree with Avast it is realy good.
 

MxPhenom 216

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Yea thats a good idea, haven't thought of that one. Im have to use that one next time if i cant get too a laptops HDD.

AVG is no good, i agree with Avast it is realy good.

god it boots with these window things that come up saying it failed to load something in the C drive.
 
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Have you run a chkdsk /r with a windows xp disc yet?
 

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god it boots with these window things that come up saying it failed to load something in the C drive.

did you get into safemode?

looks like you might need a large dose of chkdsk..
 

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Processor AMD Ryzen 9 5900x
Motherboard Gigabyte X570S Aorus Master
Cooling 2x EK PE360 | TechN AM4 AMD Block Black | EK Quantum Vector Trinity GPU Nickel + Plexi
Memory Teamgroup T-Force Xtreem 2x16GB B-Die 3600 @ 14-14-14-28-42-288-2T 1.45v
Video Card(s) Zotac AMP HoloBlack RTX 3080Ti 12G | 950mV 1950Mhz
Storage WD SN850 500GB (OS) | Samsung 980 Pro 1TB (Games_1) | Samsung 970 Evo 1TB (Games_2)
Display(s) Asus XG27AQM 240Hz G-Sync Fast-IPS | Gigabyte M27Q-P 165Hz 1440P IPS | Asus 24" IPS (portrait mode)
Case Lian Li PC-011D XL | Custom cables by Cablemodz
Audio Device(s) FiiO K7 | Sennheiser HD650 + Beyerdynamic FOX Mic
Power Supply Seasonic Prime Ultra Platinum 850
Mouse Razer Viper v2 Pro
Keyboard Razer Huntsman Tournament Edition
Software Windows 11 Pro 64-Bit

panchoman

Sold my stars!
Joined
Jul 16, 2007
Messages
9,595 (1.57/day)
Processor Amd Athlon X2 4600+ Windsor(90nm) EE(65W) @2.9-3.0 @1.45
Motherboard Biostar Tforce [Nvidia] 550
Cooling Thermaltake Blue Orb-- bunch of other fans here and there....
Memory 2 gigs (2x1gb) of patriot ddr2 800 @ 4-4-4-12-2t
Video Card(s) Sapphire X1950pro Pci-E x16 @stock@stock on stock
Storage Seagate 7200.11 250gb Drive, WD raptors (30/40) in Raid 0
Display(s) ANCIENT 15" sony lcd, bought it when it was like 500 bucks
Case Apevia X-plorer blue/black
Audio Device(s) Onboard- Why get an sound card when you can hum??
Power Supply Antec NeoHe 550-manufactured by seasonic -replacement to the discontinued smart power series
Software Windows XP pro SP2 -- vista is still crap
whats that??

damn lol, melvis beat me to it..

chkdsk is a command lind that tells windows to check for consistency in files, and a /r parameter will tell it to find and fix files which may be damaged.

go into command prompt and type

chkdsk /r

it probably won't be able to lock down the disk, so it'll ask you if you want it to do it the next time windows starts up.. so hit yes and reboot, and it'll fix up a lot of files...
 

MxPhenom 216

ASIC Engineer
Joined
Aug 31, 2010
Messages
12,945 (2.60/day)
Location
Loveland, CO
System Name Ryzen Reflection
Processor AMD Ryzen 9 5900x
Motherboard Gigabyte X570S Aorus Master
Cooling 2x EK PE360 | TechN AM4 AMD Block Black | EK Quantum Vector Trinity GPU Nickel + Plexi
Memory Teamgroup T-Force Xtreem 2x16GB B-Die 3600 @ 14-14-14-28-42-288-2T 1.45v
Video Card(s) Zotac AMP HoloBlack RTX 3080Ti 12G | 950mV 1950Mhz
Storage WD SN850 500GB (OS) | Samsung 980 Pro 1TB (Games_1) | Samsung 970 Evo 1TB (Games_2)
Display(s) Asus XG27AQM 240Hz G-Sync Fast-IPS | Gigabyte M27Q-P 165Hz 1440P IPS | Asus 24" IPS (portrait mode)
Case Lian Li PC-011D XL | Custom cables by Cablemodz
Audio Device(s) FiiO K7 | Sennheiser HD650 + Beyerdynamic FOX Mic
Power Supply Seasonic Prime Ultra Platinum 850
Mouse Razer Viper v2 Pro
Keyboard Razer Huntsman Tournament Edition
Software Windows 11 Pro 64-Bit
whats that??

okay well i cant even get it to run xp from the disk. it froze again!!!
and i cant get to safe mode either


EDIT: got into safe mode but its just a big black screeen saying safe mode on each of the corners. this computer is so F'ed

NVM its all up. im uninstalling Mcfee right now. Then ill get ccleaner and run the registry fixer or whatever. then do the windows xp thing
 
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