WD problems

cookiemonster · Oct 17, 2011

Hi I recently bought a new hard drive on 30/08/2011 to replace my faulty one anyway the new hard drive is a Western Digital 750gb WD7502AAEX Caviar Black,Sata 6gbs,7200rpm,64mb cache, it was working ok showing no problems then i started the pc and it would just sat with a black screen and would not go into windows after a while a message came on in the top left corner sayin Disk Error so i rebooted it still black screen and message A Disk Read Error Occurred. I tried to clone the back up to it but there was no E drive showing so I then tried to Format it and reinstall windows but it wouldn't let me, Message came up Windows cannot be installed to this Disk. The Computer Hardware may not support booting to this disk Ensure that the disk controller is enabled in the computer Bios, no matter what i do it just sits there and clicks should i RMA it.

Ferrum Master · Oct 17, 2011

Tried to clean master boot record? Cloning often messes up everything.

On windows just do Diskpart - clean, or boot up some Linux and erase everything... I've had these problems often when dissembling some RAID disks...

95Viper · Oct 17, 2011

Check the power and data(sata) cable (both ends of the sata cable, at drive and motherboard or add-on card).
You may want to try a different sata cable.
Check you bios settings for the drive.
Make sure it shows up in the bios ok.

EDIT: you may, also, want to try booting from the Windows install disk and running the system repair option.
See option two, here: Using a Windows 7 Installation or System Repair Disc

Melvis · Oct 17, 2011

If its clicking then its dead.

Its RMA time!

cookiemonster · Oct 17, 2011

Hi when i try this it doesn't show up Create and format a hard disk partition.

Ferrum Master · Oct 17, 2011

Dead Man Walkin...

RMA it...

cookiemonster · Oct 17, 2011

Thanks I am getting a bit fed up with WD didn't have this many problems with seagate.

Ferrum Master · Oct 17, 2011

cookiemonster said:
Thanks I am getting a bit fed up with WD didn't have this many problems with seagate.

If you have a COM Port emulator and skills in Hyper Terminal

I've reseted smart for my fishes twice...

Nothing is perfect...

Just swapped my Samsung F4 after only a week of purchase

To be honest, the next drive in my buy list is that new Hitachi Des(th)kstar 1TB single platter... :roll:

Melvis · Oct 18, 2011

cookiemonster said:
Thanks I am getting a bit fed up with WD didn't have this many problems with seagate.

Ha thats interesting as its the other way around for me thats why ive used WD this past few yrs as i have found Seagate drives seem to fail alot more often.

Each to there own though.

Deleted member 67555 · Oct 18, 2011

If you have a working Windows computer:
in the start menu type "computer management"
from there click on storage
If the disk isn't recognized it's RMA time if it is create a healthy drive partition and format and then reinstall.

cookiemonster · Oct 18, 2011

Hi tried computer management again and all that is showing is disk 0, (C

drive and DVD-ROM (D

, I think it is time to get in touch with Scan for an RMA number and label. thanks for all the help and advice.

cookiemonster.

Deleted member 67555 · Oct 18, 2011

Sorry to hear that...Like Melvis I use WD exclusively now because of past and current issues with Seagate and Hitachi....Guess that just goes to show it's luck of the draw...

brandonwh64 · Oct 18, 2011

Ive had zero issues with WD, seagate now is a different story

Sasqui · Oct 18, 2011

brandonwh64 said:
Ive had zero issues with WD, seagate now is a different story

I've had issues with both, but I still lean towards WD... just a creature of habit.

cookiemonster · Oct 19, 2011

Hi I recieved the RMA details from Scan I hope to get it posted tmoz, as you said maybe just unlucky this time, it is years since i had a Seagate the one i am using just now is a WD, hopefully they will find the RMA one faulty and replace it, i will probably stick with WD better the devil you know. I will let you know what happens.

Widjaja · Oct 19, 2011

Between Seagate and WD I believe it's luck of the draw.

I have seen just as many failed WDs come in as Seagates where I work.

Deleted member 3 · Oct 19, 2011

Use diskpart and then clean it that way before setup. Solved similar issues for me in the past. Also, try to use punctuation. I am in agony when reading your post.

jsfitz54 · Oct 19, 2011

http://support.wdc.com/product/download.asp?groupid=613&lang=en

Western Digital Support: see diagnostic tools.

Deleted member 67555 · Oct 19, 2011

jsfitz54 said:
http://support.wdc.com/product/download.asp?groupid=613&lang=en

Western Digital Support: see diagnostic tools.

That's a good suggestion but if his pc isnt recognizing the drive and he doesnt have another we drive he can't download anything I just had that problem last week but i have other we drives that I waas able to connect via a dock
Edit
Wd not we dam auto correct

cookiemonster · Oct 24, 2011

Hi just recieved this from Scan

Current status of your RMA: Awaiting Replacement / Credit

cookiemonster · Nov 3, 2011

Hi I have just been offered a

750GB Western Digital WD7500AARS Caviar Green, 3.5" HDD, SATA II - 3Gb/s, 5400rpm, 64MB Cache, 8ms, Free-Fall , NCQ

as a replacement from Scan for the caviar black above which was faulty and they are out of stock and don't know when they will get them in, is the Caviar Green as good and okay to use as a main hard drive

jsfitz54 · Nov 3, 2011

cookiemonster said:
5400rpm

It spins slower.

cookiemonster · Nov 3, 2011

Hi just been on the phone to Scan and they are replacing it with the

750GB Western Digital WD7500AARX Caviar Green, 3.5" HDD, SATA III - 6Gb/s, 64MB Cache , 8ms, NCQ, OEM

thats the one i thought the were sending originally.

TheOne · Nov 3, 2011

cookiemonster said:
Hi jsfitz I have just been on the phone to Scan to cancel the above hard drive and they are replacing it with the

Hi just been on the phone to Scan and they are replacing it with the

750GB Western Digital WD7500AARX Caviar Green, 3.5" HDD, SATA III - 6Gb/s, 64MB Cache , 8ms, NCQ, OEM

thats the one i thought the were sending originally.

It will have a slower access time, which is normally why you wouldn't want a green drive as the primary OS drive.

cookiemonster · Nov 3, 2011

Looks as if I have been done, just have to use it for backing up myother Hard drives to

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WD problems

cookiemonster

Ferrum Master

95Viper

Super Moderator

Melvis

cookiemonster

Ferrum Master

cookiemonster

Ferrum Master

Melvis

Deleted member 67555

Guest

cookiemonster

Deleted member 67555

Guest

brandonwh64

Addicted to Bacon and StarCrunches!!!

Sasqui

cookiemonster

Widjaja

Deleted member 3

jsfitz54

Deleted member 67555

Guest

cookiemonster

cookiemonster

jsfitz54

cookiemonster

TheOne

cookiemonster

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