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8gb only allows 4gb usable 4gb only allows 2gb usable

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so I know there are tons of threads like this but i have searched and none of the current threads have helped.

I had a 2X2GB ddr3 kit installed and it only allowed 2gb to be used, so I upgraded to a 4X2GB kit and now it only allows 4gb to be used. in bios it only shows 4gb installed, but in windows it shows 8gb installed 4 usable, cpu-z says 8gb dual channel. I have memory remap enabled, also tried disabling it and nothing. I have tried all sticks indepepndant and they work fine. I have tried reseating the cpu numerous times. I had thought it was my windows install so I did a fresh install yesterday, same issue. I have tried a different cpu thinking it was my memory controller, same problem. system is in specs, and yes it is a 64bit windows 7 ultimate install
 

Kreij

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Sounds like a BIOS problem. Do you have the most current for your mobo, or have you tried re-flashing it?
 
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+1 for BIOS issue. Download and flash the latest, than load CMOS defaults. Must work!
 

cadaveca

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Can be caused my pushing the memory controller too far(usually the OS will show al lram ,but only 1/2 available), memory not seated correctly(common on ASUS boards that do nto have clips at both ends of teh DIMM), or CPU not seated correctly.

Can also be caused by mounting cooler too tight and flexing the board, or even just board flex from the socket.
 
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System Name The wifes worst enemy
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Software gotta love steam, origin etc etc
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Can be caused my pushing the memory controller too far(usually the OS will show al lram ,but only 1/2 available), memory not seated correctly(common on ASUS boards that do nto have clips at both ends of teh DIMM), or CPU not seated correctly.

Can also be caused by mounting cooler too tight and flexing the board, or even just board flex from the socket.

I did recently flash to the latest bios, ill try flashing back, because for a while this issue was not present. I have reseated the cpu and memory tons in the past day still the same affect. my board has never had the socket tightening issue before, I use a venomousx with the preassure screw taken out so it uses minimal preassure. it is a board with the newer dimm slots, ill keep playeng with the memory slots as well as trying a older bios
 

Kreij

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Have fun troubleshooting, OC101!
Please let us know what resolves your problem in case someone else runs across it. :toast:
 
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Have you tried removing one stick to see if you have some bad slots?
 
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Display(s) 27 inch samsung @ 1080p but capable of much more ;)
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Mouse generic for now
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Software gotta love steam, origin etc etc
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Have you tried removing one stick to see if you have some bad slots?

yes. with lynnfeild you have to have one stick in slot 4 at all times but I checked all slots one by one otherwise and all sticks as well. all work fine
 
Joined
Apr 8, 2009
Messages
3,016 (0.55/day)
Location
vermont
System Name The wifes worst enemy
Processor i5-9600k
Motherboard Asrock z390 phantom gaming 4
Cooling water
Memory 16gb G.skill ripjaw DDR4 2400 4X4GB 15-15-15-35-2T
Video Card(s) Asrock 5600xt phantom gaming 6gb 14gb/s
Storage crucial M500 120GB SSD, Pny 256GB SSD, seagate 750GB, seagate 2TB HDD, WD blue 1TB 2.5" HDD
Display(s) 27 inch samsung @ 1080p but capable of much more ;)
Case Corsair AIR 540 Cube Mid tower
Audio Device(s) onboard
Power Supply EVGA GQ1000W MODULAR
Mouse generic for now
Keyboard generic for now
Software gotta love steam, origin etc etc
Benchmark Scores http://hwbot.org/user/philbrown_23/
so still nothing tomorrow im going to pull the board and try it out of the case, if that dont work im rmaing the cpu because if it isnt the board its gotta be a shit controller
 
Joined
Apr 8, 2009
Messages
3,016 (0.55/day)
Location
vermont
System Name The wifes worst enemy
Processor i5-9600k
Motherboard Asrock z390 phantom gaming 4
Cooling water
Memory 16gb G.skill ripjaw DDR4 2400 4X4GB 15-15-15-35-2T
Video Card(s) Asrock 5600xt phantom gaming 6gb 14gb/s
Storage crucial M500 120GB SSD, Pny 256GB SSD, seagate 750GB, seagate 2TB HDD, WD blue 1TB 2.5" HDD
Display(s) 27 inch samsung @ 1080p but capable of much more ;)
Case Corsair AIR 540 Cube Mid tower
Audio Device(s) onboard
Power Supply EVGA GQ1000W MODULAR
Mouse generic for now
Keyboard generic for now
Software gotta love steam, origin etc etc
Benchmark Scores http://hwbot.org/user/philbrown_23/
so I took the board out and with the board out of the case everything check out perfect but somehow my mobo tray is casusing the board to flex just enough to cause the socket issue. what a PITA well now I got a good excuse to tell the wife when i buy a new case!
 
D

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Sweet, at least you figured it out, and you get to buy a new case too.
 
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