• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Microsofts Activation services phone #?

Joined
Feb 7, 2009
Messages
620 (0.11/day)
Location
Michigan, USA
System Name Black Box
Processor Intel i7 3770K
Motherboard AsRock z77 Extreme 6
Cooling Thermalright Venemous X
Memory 2 x 8GB Crucial Ballistix
Video Card(s) 2 x GTX 480
Storage A-Data 128GB SSD, Samsung Spinpoint F3 1TB
Display(s) HANNspree 25" 1080p 2ms
Case Lian Li PC-9F
Audio Device(s) Creative XFI
Power Supply PC Power & Cooling Silencer MKII 750w
Software Win 7 pro x64
So I had an old rig that was running a RETAIL version of Win XP Home. Well the thing died. I want to use the product key from that old machine to do a win 7 upgrade, however, I cannot seem to find Microsoft's support number anywhere on their site, instead it redirects me to a page and here's what it says:

Microsoft said:
To start the Product Activation Wizard:

Click Start.
Click All Programs, and then click Accessories.
Click System Tools.
Click Activate Windows.

In the Product Activation Wizard, follow these steps:

Click Use the automated phone system to activate.
Click the drop-down menu, select the nearest location to you, and then click Next.
The Microsoft Product Activation Center phone number is displayed at the top of the window.
Well guess freakin what, THE COMPUTER IS DEAD, THEREFORE I CAN NOT DO ANY OF THOSE DAMN THINGS!!!!!!! :banghead:

This is seriously getting on my nerves!

Even googling it takes me to the same place. Does anyone have the number for their "Activation services" department?
 

theonedub

habe fidem
Joined
Apr 30, 2009
Messages
8,025 (1.47/day)
Location
Northern CA, USA
System Name Erakith || AsRock NUCS
Processor AMD ThreadRipper 2990WX ES (32c/64t 3.5ghz@1.02v) || Intel i7 1360P Raptor Lake-P
Motherboard MSI X399 MEG Creation || AsRock OE
Cooling EK Supremacy TR4 Full Nickel, D5 w/ EK Top, 2X EK-CoolStream XTX 360 & Photon 270 Res || OE
Memory 32GB (4x8GB) Corsair Vengeance PRO RGB DDR4 3000|| 2x16GB Corsair DDR4
Video Card(s) Vega 64 EK FC|| Intel Iris Xe
Storage 250gb WD Black NVMe & (2) 2TB Intel 660p NVMe || 2TB Corsair MP600 Pro
Display(s) 34" Dell Ultrasharp U3415W
Case CaseLabs Merlin SM8 || Aluminum Unibody
Power Supply Corsair HX1000
Mouse Corsair Harpoon Wireless RGB
Keyboard Corsair Strafe RGB w/ Cherry MX Silent
Software Windows 10 Pro x64 || WIndows 11 Pro x64
Benchmark Scores WCG & F@H Only
1-888-725-1047
 
Joined
Jul 21, 2008
Messages
5,169 (0.90/day)
System Name [Daily Driver]
Processor [Ryzen 7 5800X3D]
Motherboard [Asus TUF GAMING X570-PLUS]
Cooling [be quiet! Dark Rock Slim]
Memory [64GB Corsair Vengeance LPX 3600MHz (16GBx4)]
Video Card(s) [PNY RTX 3070Ti XLR8]
Storage [1TB SN850 NVMe, 4TB 990 Pro NVMe, 2TB 870 EVO SSD, 2TB SA510 SSD]
Display(s) [2x 27" HP X27q at 1440p]
Case [Fractal Meshify-C]
Audio Device(s) [Steelseries Arctis Pro]
Power Supply [CORSAIR RMx 1000]
Mouse [Logitech G Pro Wireless]
Keyboard [Logitech G512 Carbon (GX-Brown)]
Software [Windows 11 64-Bit]
http://support.microsoft.com/kb/295539

Contact information and hours of operation

To contact Microsoft Customer Service and Support, telephone (800) MICROSOFT (642-7676).
In Canada, call (877)568-2495.
Microsoft Customer Service hours of operation:
Monday through Friday, 5:00 AM - 9:00 PM Pacific Time
Saturday and Sunday, 6:00 AM – 3:00 PM Pacific Time

It was the top choice on google for the "Contact microsoft" search...
 
Joined
Feb 7, 2009
Messages
620 (0.11/day)
Location
Michigan, USA
System Name Black Box
Processor Intel i7 3770K
Motherboard AsRock z77 Extreme 6
Cooling Thermalright Venemous X
Memory 2 x 8GB Crucial Ballistix
Video Card(s) 2 x GTX 480
Storage A-Data 128GB SSD, Samsung Spinpoint F3 1TB
Display(s) HANNspree 25" 1080p 2ms
Case Lian Li PC-9F
Audio Device(s) Creative XFI
Power Supply PC Power & Cooling Silencer MKII 750w
Software Win 7 pro x64
SO which one is it? When looking through their support page, it had different numbers for different operating systems.
Sommabish M$!
 
Joined
May 9, 2011
Messages
1,980 (0.42/day)
Location
Mainland Britain
System Name H2o Box
Processor Intel(R) Xeon e5-2690 v2 Stock 3.300 GHz stock
Motherboard MSI X79A-G43 Plus (MS-7760) v3
Cooling CPU EK & Phobya G-Changer 360 V2.0 RAD H2o VGA "AlphaCool M18" Hybrid [pump replaced 18/8/21]
Memory G.Skill TridentX 16Gb 11-12-12-32 2T @ 1866Mhz [locked]
Video Card(s) Zotac GTX 1080ti AMP EXTREME
Storage HyperX Fury 120GB & Savage 480GB SSD, Seagate 250GB,250GB 7200rpm Kingston 64GB SSD
Display(s) Asus TUF Gaming VG32VQR 2560*1440 165Hz VA Panel
Case Corsair O-800D
Audio Device(s) Creative Sound Blaster X-Fi Titanium Fatal1ty Pro
Power Supply Be Quiet! [Dark Power Pro 11] 1200W CM replaced [7-4-2017]
Mouse Zelotes T-90
Keyboard K66 Mechanical US Layout
Software Win 10 Pro 64Bit v 20H2 / OS [build 19043.1237] WFEP 120.2212.3530.0

theonedub

habe fidem
Joined
Apr 30, 2009
Messages
8,025 (1.47/day)
Location
Northern CA, USA
System Name Erakith || AsRock NUCS
Processor AMD ThreadRipper 2990WX ES (32c/64t 3.5ghz@1.02v) || Intel i7 1360P Raptor Lake-P
Motherboard MSI X399 MEG Creation || AsRock OE
Cooling EK Supremacy TR4 Full Nickel, D5 w/ EK Top, 2X EK-CoolStream XTX 360 & Photon 270 Res || OE
Memory 32GB (4x8GB) Corsair Vengeance PRO RGB DDR4 3000|| 2x16GB Corsair DDR4
Video Card(s) Vega 64 EK FC|| Intel Iris Xe
Storage 250gb WD Black NVMe & (2) 2TB Intel 660p NVMe || 2TB Corsair MP600 Pro
Display(s) 34" Dell Ultrasharp U3415W
Case CaseLabs Merlin SM8 || Aluminum Unibody
Power Supply Corsair HX1000
Mouse Corsair Harpoon Wireless RGB
Keyboard Corsair Strafe RGB w/ Cherry MX Silent
Software Windows 10 Pro x64 || WIndows 11 Pro x64
Benchmark Scores WCG & F@H Only
The number I posted will get you to the automated activation system or to a live representative if you want. I'm sure if for some reason they can't help, they could transfer you to someone who can.
 

newtekie1

Semi-Retired Folder
Joined
Nov 22, 2005
Messages
28,472 (4.25/day)
Location
Indiana, USA
Processor Intel Core i7 10850K@5.2GHz
Motherboard AsRock Z470 Taichi
Cooling Corsair H115i Pro w/ Noctua NF-A14 Fans
Memory 32GB DDR4-3600
Video Card(s) RTX 2070 Super
Storage 500GB SX8200 Pro + 8TB with 1TB SSD Cache
Display(s) Acer Nitro VG280K 4K 28"
Case Fractal Design Define S
Audio Device(s) Onboard is good enough for me
Power Supply eVGA SuperNOVA 1000w G3
Software Windows 10 Pro x64
You don't need to activate XP to upgrade from it, in fact you don't even need to install XP to do a Windows 7 upgrade.
 

qubit

Overclocked quantum bit
Joined
Dec 6, 2007
Messages
17,866 (3.00/day)
Location
Quantum Well UK
System Name Quantumville™
Processor Intel Core i7-2700K @ 4GHz
Motherboard Asus P8Z68-V PRO/GEN3
Cooling Noctua NH-D14
Memory 16GB (2 x 8GB Corsair Vengeance Black DDR3 PC3-12800 C9 1600MHz)
Video Card(s) MSI RTX 2080 SUPER Gaming X Trio
Storage Samsung 850 Pro 256GB | WD Black 4TB | WD Blue 6TB
Display(s) ASUS ROG Strix XG27UQR (4K, 144Hz, G-SYNC compatible) | Asus MG28UQ (4K, 60Hz, FreeSync compatible)
Case Cooler Master HAF 922
Audio Device(s) Creative Sound Blaster X-Fi Fatal1ty PCIe
Power Supply Corsair AX1600i
Mouse Microsoft Intellimouse Pro - Black Shadow
Keyboard Yes
Software Windows 10 Pro 64-bit
I don't see why you need to speak to Microsoft about this?

It sounds like you have an upgrade version of Win 7 and want to use the XP key to allow the upgrade? (You'll still need the Win 7 key, of course). The wizard should allow all this over the internet. Have you tried?

If you don't have an upgrade version of Win 7, then you don't need the XP key anyway.
 
Joined
Feb 7, 2009
Messages
620 (0.11/day)
Location
Michigan, USA
System Name Black Box
Processor Intel i7 3770K
Motherboard AsRock z77 Extreme 6
Cooling Thermalright Venemous X
Memory 2 x 8GB Crucial Ballistix
Video Card(s) 2 x GTX 480
Storage A-Data 128GB SSD, Samsung Spinpoint F3 1TB
Display(s) HANNspree 25" 1080p 2ms
Case Lian Li PC-9F
Audio Device(s) Creative XFI
Power Supply PC Power & Cooling Silencer MKII 750w
Software Win 7 pro x64
The number I posted will get you to the automated activation system or to a live representative if you want. I'm sure if for some reason they can't help, they could transfer you to someone who can.
Thanks man, appreciate it. I'll call them on Monday.
You don't need to activate XP to upgrade from it, in fact you don't even need to install XP to do a Windows 7 upgrade.
Really?
I have an upgrade disk and when I tried to do a clean install and use my 7 key, it popped up the message that its an upgrade only version and I can't activate the key.
I don't see why you need to speak to Microsoft about this?

It sounds like you have an upgrade version of Win 7 and want to use the XP key to allow the upgrade? (You'll still need the Win 7 key, of course). The wizard should allow all this over the internet. Have you tried?

If you don't have an upgrade version of Win 7, then you don't need the XP key anyway.
Yeah, it's the upgrade version. Win 7 pro.

So, now I have three different numbers, lol.

Regardless, how do you go about installing 7 without "upgrading" from XP?

Don't think this makes a difference, but it's from XP32 bit to 7 64bit.

Also, I actually have lost the 7 disk, however, when I purchased it, M$ initially sent me a link to download the .iso but it no longer works. (Another reason why I was going to contact them). DO you think they'll provide a new disk (possibly at a charge) or link to a download?
 

Norton

Moderator - Returning from the Darkness
Staff member
Joined
Dec 21, 2011
Messages
14,108 (3.15/day)
Location
Northeast USA
System Name Main PC- Gamer- Main Cruncher/Folder and too many crunching/folding rigs
Processor Ryzen 5900X- Ryzen 5950X- Ryzen 3950X and etc...
Motherboard Asrock X570 Extreme4- MSI X570S Tomahawk MAX WiFi- MSI B450M Bazooka Max and etc...
Cooling Noctua NH-U14S (dual fan)- EK 360 AIO with push/pull fans- Corsair H115i RGB Pro XT and etc...
Memory 2x16GB GSkill FlareX 3200/c14- 4x8GB Corsair Vengeance 3600/c16- 2x16GB Team 3600/c18 and etc..
Video Card(s) MSI Gaming RX 6800- Asus RTX 3070 TUF OC- MSI Ventus GTX 1660Ti and etc...
Storage Main PC (1TB WD SN850- 2TB PNY CS 3040- 2TB Seagate Firecuda) and etc...
Display(s) Main PC (2x24" Dell UltraSharp U2414H)
Case Phanteks P600s- Seasonic Q704- Fractal Meshify C and etc...
Audio Device(s) Logitech Z625 THX 2.1 speakers
Power Supply EVGA 750 G3- SeaSonic DGC 750- EVGA P2 850 and etc...
Mouse G300s
Keyboard Corsair K65
VR HMD N/A
Software Windows 10 Pro or Ubuntu
Benchmark Scores Why sit on the Bench when you can get in the game and Crunch!!!
Running the install twice usually works with the upgrade disk to do a clean install. Don't enter the key when they ask you the 1st time just click next. Win7 will only upgrade from Vista or another version of 7 so basically the installing once provides the equivalent of windows 7 trial edition and the 2nd install is the upgrade.

Do a search on Win7 upgrade and you should find more detailed info on this....

**EDIT- I know this method works as I have a Windows 7 upgrade version that I've used on my PC multiple times **
 
Last edited:

qubit

Overclocked quantum bit
Joined
Dec 6, 2007
Messages
17,866 (3.00/day)
Location
Quantum Well UK
System Name Quantumville™
Processor Intel Core i7-2700K @ 4GHz
Motherboard Asus P8Z68-V PRO/GEN3
Cooling Noctua NH-D14
Memory 16GB (2 x 8GB Corsair Vengeance Black DDR3 PC3-12800 C9 1600MHz)
Video Card(s) MSI RTX 2080 SUPER Gaming X Trio
Storage Samsung 850 Pro 256GB | WD Black 4TB | WD Blue 6TB
Display(s) ASUS ROG Strix XG27UQR (4K, 144Hz, G-SYNC compatible) | Asus MG28UQ (4K, 60Hz, FreeSync compatible)
Case Cooler Master HAF 922
Audio Device(s) Creative Sound Blaster X-Fi Fatal1ty PCIe
Power Supply Corsair AX1600i
Mouse Microsoft Intellimouse Pro - Black Shadow
Keyboard Yes
Software Windows 10 Pro 64-bit
Also, I actually have lost the 7 disk, however, when I purchased it, M$ initially sent me a link to download the .iso but it no longer works. (Another reason why I was going to contact them). DO you think they'll provide a new disk (possibly at a charge) or link to a download?

So, the real problem is that you don't have the install disc? Yeah, you'll get nowhere without that - you should have stated that at the beginning. Sure, call Microsoft up and they can probably supply you with a disc for a small fee.

I've never used an upgrade version of Win 7, but it seems that the activation wizard looks for an already activated copy of Windows on the disc, or it won't activate. Also, the way MS has implemented this is quite poor, leaving people high and dry with no way to activate if they fall into the "hole". This Maximum PC article should help you with this.

www.maximumpc.com/article/howtos/how_use_your_windows_7_upgrade_disk_fresh_pc

32/64-bit makes no difference for licensing and the same key will work in both versions.

Running the install twice usually works with the upgrade disk to do a clean install. Don't enter the key when they ask you the 1st time just click next. Win7 will only upgrade from Vista or another version of 7 so basically the installing once provides the equivalent of windows 7 trial edition and the 2nd install is the upgrade.

Do a search on Win7 upgrade and you should find more detailed info on this....

I know this worked with the Vista upgrade disc, but it doesn't sound like it works with Win 7. Heck, it doesn't hurt to try. :p

Just seen your edit: good tip!
 

theonedub

habe fidem
Joined
Apr 30, 2009
Messages
8,025 (1.47/day)
Location
Northern CA, USA
System Name Erakith || AsRock NUCS
Processor AMD ThreadRipper 2990WX ES (32c/64t 3.5ghz@1.02v) || Intel i7 1360P Raptor Lake-P
Motherboard MSI X399 MEG Creation || AsRock OE
Cooling EK Supremacy TR4 Full Nickel, D5 w/ EK Top, 2X EK-CoolStream XTX 360 & Photon 270 Res || OE
Memory 32GB (4x8GB) Corsair Vengeance PRO RGB DDR4 3000|| 2x16GB Corsair DDR4
Video Card(s) Vega 64 EK FC|| Intel Iris Xe
Storage 250gb WD Black NVMe & (2) 2TB Intel 660p NVMe || 2TB Corsair MP600 Pro
Display(s) 34" Dell Ultrasharp U3415W
Case CaseLabs Merlin SM8 || Aluminum Unibody
Power Supply Corsair HX1000
Mouse Corsair Harpoon Wireless RGB
Keyboard Corsair Strafe RGB w/ Cherry MX Silent
Software Windows 10 Pro x64 || WIndows 11 Pro x64
Benchmark Scores WCG & F@H Only
Running the install twice usually works with the upgrade disk to do a clean install. Don't enter the key when they ask you the 1st time just click next. Win7 will only upgrade from Vista or another version of 7 so basically the installing once provides the equivalent of windows 7 trial edition and the 2nd install is the upgrade.

Do a search on Win7 upgrade and you should find more detailed info on this....

**EDIT- I know this method works as I have a Windows 7 upgrade version that I've used on my PC multiple times **

The double install does work. I don't know if I am doing something wrong, but the 2 times I have been forced to do it, the 'Upgrade/2nd Install' takes ages.

As far as links, Digital River (an authorized MS Partner) hosts ISOs of every version of Windows7 that you can use with your legitimate key. Here is the link for the ISO for Windows 7 Home Premium 64 Bit: http://msft-dnl.digitalrivercontent.net/msvista/pub/X15-65733/X15-65733.iso
 

newtekie1

Semi-Retired Folder
Joined
Nov 22, 2005
Messages
28,472 (4.25/day)
Location
Indiana, USA
Processor Intel Core i7 10850K@5.2GHz
Motherboard AsRock Z470 Taichi
Cooling Corsair H115i Pro w/ Noctua NF-A14 Fans
Memory 32GB DDR4-3600
Video Card(s) RTX 2070 Super
Storage 500GB SX8200 Pro + 8TB with 1TB SSD Cache
Display(s) Acer Nitro VG280K 4K 28"
Case Fractal Design Define S
Audio Device(s) Onboard is good enough for me
Power Supply eVGA SuperNOVA 1000w G3
Software Windows 10 Pro x64
Also, I actually have lost the 7 disk, however, when I purchased it, M$ initially sent me a link to download the .iso but it no longer works. (Another reason why I was going to contact them). DO you think they'll provide a new disk (possibly at a charge) or link to a download?

As long as you have a valid key there are plenty of places to get a universal Win7 disc, you don't have to use the original disc. You can even make your own universal disc that you can install any version of Win7 from as long as you can get your hands on any Win7 disc. So see if you friends have a Win7 disc you can borrow.
 

stinger608

Dedicated TPU Cruncher & Folder
Joined
Nov 11, 2008
Messages
11,102 (1.98/day)
Location
Wyoming
System Name Dean Machine/2020 Ryzenfall
Processor Intel 4790K/AMD Ryzen 3700X
Motherboard MSI 1150 Gaming mATX/Gigabyte AORUS ELITE B550
Cooling Cooler Master Hyper 212 LED/SilverStone AH240 AIO
Memory 16 gigs Crucial Ballistix Tactical Tracer/16 gigs G.Skill TridentZ NEO DDR4
Video Card(s) Gigabyte 1660 Super/Gigabyte GTX 1660
Storage Crucial SSD 256 and 2TB spinner/Dual Samsung 980 Pro M2 NVME 4.0
Display(s) Overlord 27" 2560 x 1440
Case Corsair Air 540
Audio Device(s) On board
Power Supply Seasonic modular 850 watt Platinum/EVGA T2-850 Titanium
Software Windows 10 Pro/Windows 10 Pro
Running the install twice usually works with the upgrade disk to do a clean install. Don't enter the key when they ask you the 1st time just click next. Win7 will only upgrade from Vista or another version of 7 so basically the installing once provides the equivalent of windows 7 trial edition and the 2nd install is the upgrade.

Do a search on Win7 upgrade and you should find more detailed info on this....

**EDIT- I know this method works as I have a Windows 7 upgrade version that I've used on my PC multiple times **

This is exactly correct! Just install Windows 7 without using the activation code. Once loaded, just pop the disk back in and go through the entire process again only this time use the activation code for the upgrade disk.

I have seen this done many many times and it has seemed to work every time. :rockout:
 
Joined
Feb 7, 2009
Messages
620 (0.11/day)
Location
Michigan, USA
System Name Black Box
Processor Intel i7 3770K
Motherboard AsRock z77 Extreme 6
Cooling Thermalright Venemous X
Memory 2 x 8GB Crucial Ballistix
Video Card(s) 2 x GTX 480
Storage A-Data 128GB SSD, Samsung Spinpoint F3 1TB
Display(s) HANNspree 25" 1080p 2ms
Case Lian Li PC-9F
Audio Device(s) Creative XFI
Power Supply PC Power & Cooling Silencer MKII 750w
Software Win 7 pro x64
Running the install twice usually works with the upgrade disk to do a clean install. Don't enter the key when they ask you the 1st time just click next. Win7 will only upgrade from Vista or another version of 7 so basically the installing once provides the equivalent of windows 7 trial edition and the 2nd install is the upgrade.

Do a search on Win7 upgrade and you should find more detailed info on this....

**EDIT- I know this method works as I have a Windows 7 upgrade version that I've used on my PC multiple times **
I'll definitely be doing that. Do you know, if I were to run the 2nd install, will it wipe everything that I have installed already?

Thanks again for all of your help! :toast:
So, the real problem is that you don't have the install disc? Yeah, you'll get nowhere without that - you should have stated that at the beginning. Sure, call Microsoft up and they can probably supply you with a disc for a small fee.

I've never used an upgrade version of Win 7, but it seems that the activation wizard looks for an already activated copy of Windows on the disc, or it won't activate. Also, the way MS has implemented this is quite poor, leaving people high and dry with no way to activate if they fall into the "hole". This Maximum PC article should help you with this.
www.maximumpc.com/article/howtos/how_use_your_windows_7_upgrade_disk_fresh_pc
32/64-bit makes no difference for licensing and the same key will work in both versions.
Not having the disk is part of the problem (downloading the .iso now).
My initial problem was that I was trying to upgrade from XP pro x86 to Win 7 Pro x64. At the time, I was running an x58 i7 rig, and due to the limitations of the chipset, I was not able to install XP Pro (SP1 IIRC). Mind you, I had assumed that I needed to have XP install prior to upgrading. Now I realize that I do not. NOTE: That I was trying this approximately 2 years ago, and most of this information was not available.
At any rate, I tried streaming SP2 and 3 to the XP install ont he x58, none of it worked, always had some sort of errors. I tried this MULTIPLE times, and each time it didn't work.
The double install does work. I don't know if I am doing something wrong, but the 2 times I have been forced to do it, the 'Upgrade/2nd Install' takes ages.

As far as links, Digital River (an authorized MS Partner) hosts ISOs of every version of Windows7 that you can use with your legitimate key. Here is the link for the ISO for Windows 7 Home Premium 64 Bit: http://msft-dnl.digitalrivercontent.net/msvista/pub/X15-65733/X15-65733.iso
Thanks man, appreciate it.
As long as you have a valid key there are plenty of places to get a universal Win7 disc, you don't have to use the original disc. You can even make your own universal disc that you can install any version of Win7 from as long as you can get your hands on any Win7 disc. So see if you friends have a Win7 disc you can borrow.
Yeah, my key is a valid key. I got it a while ago when digital river was having an AWESOME promo for college students. $29.99 for the upgrade! :rockout:
This is exactly correct! Just install Windows 7 without using the activation code. Once loaded, just pop the disk back in and go through the entire process again only this time use the activation code for the upgrade disk.

I have seen this done many many times and it has seemed to work every time. :rockout:
Awesome! Thanks for the verification. :toast:
 
Joined
Feb 7, 2009
Messages
620 (0.11/day)
Location
Michigan, USA
System Name Black Box
Processor Intel i7 3770K
Motherboard AsRock z77 Extreme 6
Cooling Thermalright Venemous X
Memory 2 x 8GB Crucial Ballistix
Video Card(s) 2 x GTX 480
Storage A-Data 128GB SSD, Samsung Spinpoint F3 1TB
Display(s) HANNspree 25" 1080p 2ms
Case Lian Li PC-9F
Audio Device(s) Creative XFI
Power Supply PC Power & Cooling Silencer MKII 750w
Software Win 7 pro x64
UPDATE:

So it turns out there was something wrong with the key for Win 7 pro 64 that I was provided. I called M$ tech support, and after about an hour and a half, even after taking remote control of my rig, they couldn't activate the key.
After doing all of that, they generated me a new key. :rockout:

And from what I gather, it's a full version key, not an upgrade one! :rockout:

Thank you Microsoft!:toast:

PS: Thanks everyone in the thread for your help, it is greatly appreciated! :toast:
 

qubit

Overclocked quantum bit
Joined
Dec 6, 2007
Messages
17,866 (3.00/day)
Location
Quantum Well UK
System Name Quantumville™
Processor Intel Core i7-2700K @ 4GHz
Motherboard Asus P8Z68-V PRO/GEN3
Cooling Noctua NH-D14
Memory 16GB (2 x 8GB Corsair Vengeance Black DDR3 PC3-12800 C9 1600MHz)
Video Card(s) MSI RTX 2080 SUPER Gaming X Trio
Storage Samsung 850 Pro 256GB | WD Black 4TB | WD Blue 6TB
Display(s) ASUS ROG Strix XG27UQR (4K, 144Hz, G-SYNC compatible) | Asus MG28UQ (4K, 60Hz, FreeSync compatible)
Case Cooler Master HAF 922
Audio Device(s) Creative Sound Blaster X-Fi Fatal1ty PCIe
Power Supply Corsair AX1600i
Mouse Microsoft Intellimouse Pro - Black Shadow
Keyboard Yes
Software Windows 10 Pro 64-bit
Not having the disk is part of the problem (downloading the .iso now).
My initial problem was that I was trying to upgrade from XP pro x86 to Win 7 Pro x64. At the time, I was running an x58 i7 rig, and due to the limitations of the chipset, I was not able to install XP Pro (SP1 IIRC). Mind you, I had assumed that I needed to have XP install prior to upgrading. Now I realize that I do not. NOTE: That I was trying this approximately 2 years ago, and most of this information was not available.
At any rate, I tried streaming SP2 and 3 to the XP install ont he x58, none of it worked, always had some sort of errors. I tried this MULTIPLE times, and each time it didn't work.

I hope you get it all going. :toast: Seriously, I know how frustrating crap like this can be. Win 7 is much better behaved than XP. I thought XP quite reasonable for glitches until I was able to compare it with 7, or heck, even Vista SP2 (no flames, please!)
 
Joined
Feb 7, 2009
Messages
620 (0.11/day)
Location
Michigan, USA
System Name Black Box
Processor Intel i7 3770K
Motherboard AsRock z77 Extreme 6
Cooling Thermalright Venemous X
Memory 2 x 8GB Crucial Ballistix
Video Card(s) 2 x GTX 480
Storage A-Data 128GB SSD, Samsung Spinpoint F3 1TB
Display(s) HANNspree 25" 1080p 2ms
Case Lian Li PC-9F
Audio Device(s) Creative XFI
Power Supply PC Power & Cooling Silencer MKII 750w
Software Win 7 pro x64
I hope you get it all going. :toast: Seriously, I know how frustrating crap like this can be. Win 7 is much better behaved than XP. I thought XP quite reasonable for glitches until I was able to compare it with 7, or heck, even Vista SP2 (no flames, please!)

All is well now. It only took 4 tech support people, 2 answer desk people and 1 customer service rep and about 2 hours on the phone to get where I needed to be. :wtf:

Although, I found it odd that some of the tech support people didn't know that you couldn't directly upgrade to Win7 x64 from XP x86. When I would tell them that, they FINALLY transferred me to the "expert" tech support people.

Kind of a hassle, but not bad all in all. Definitely had worse before.
 

Solaris17

Super Dainty Moderator
Staff member
Joined
Aug 16, 2005
Messages
25,774 (3.79/day)
Location
Alabama
System Name Rocinante
Processor I9 14900KS
Motherboard EVGA z690 Dark KINGPIN (modded BIOS)
Cooling EK-AIO Elite 360 D-RGB
Memory 64GB Gskill Trident Z5 DDR5 6000 @6400
Video Card(s) MSI SUPRIM Liquid X 4090
Storage 1x 500GB 980 Pro | 1x 1TB 980 Pro | 1x 8TB Corsair MP400
Display(s) Odyssey OLED G9 G95SC
Case Lian Li o11 Evo Dynamic White
Audio Device(s) Moondrop S8's on Schiit Hel 2e
Power Supply Bequiet! Power Pro 12 1500w
Mouse Lamzu Atlantis mini (White)
Keyboard Monsgeek M3 Lavender, Akko Crystal Blues
VR HMD Quest 3
Software Windows 11
Benchmark Scores I dont have time for that.
I don't see why you need to speak to Microsoft about this?

It sounds like you have an upgrade version of Win 7 and want to use the XP key to allow the upgrade? (You'll still need the Win 7 key, of course). The wizard should allow all this over the internet. Have you tried?

If you don't have an upgrade version of Win 7, then you don't need the XP key anyway.

lets face it no one "speaks" to microsoft. atleast if your from the states and were born here. Every conversation iv had with a person ended with 14 ciggaretes gone and me speaking using the NATO alphabet.
 

qubit

Overclocked quantum bit
Joined
Dec 6, 2007
Messages
17,866 (3.00/day)
Location
Quantum Well UK
System Name Quantumville™
Processor Intel Core i7-2700K @ 4GHz
Motherboard Asus P8Z68-V PRO/GEN3
Cooling Noctua NH-D14
Memory 16GB (2 x 8GB Corsair Vengeance Black DDR3 PC3-12800 C9 1600MHz)
Video Card(s) MSI RTX 2080 SUPER Gaming X Trio
Storage Samsung 850 Pro 256GB | WD Black 4TB | WD Blue 6TB
Display(s) ASUS ROG Strix XG27UQR (4K, 144Hz, G-SYNC compatible) | Asus MG28UQ (4K, 60Hz, FreeSync compatible)
Case Cooler Master HAF 922
Audio Device(s) Creative Sound Blaster X-Fi Fatal1ty PCIe
Power Supply Corsair AX1600i
Mouse Microsoft Intellimouse Pro - Black Shadow
Keyboard Yes
Software Windows 10 Pro 64-bit
All is well now. It only took 4 tech support people, 2 answer desk people and 1 customer service rep and about 2 hours on the phone to get where I needed to be. :wtf:

Although, I found it odd that some of the tech support people didn't know that you couldn't directly upgrade to Win7 x64 from XP x86. When I would tell them that, they FINALLY transferred me to the "expert" tech support people.

Kind of a hassle, but not bad all in all. Definitely had worse before.

I love it when you have to explain a company's own policies back to them. So embarrassing...

lets face it no one "speaks" to microsoft. atleast if your from the states and were born here. Every conversation iv had with a person ended with 14 ciggaretes gone and me speaking using the NATO alphabet.

:roll: You know how to tell em! I can just picture you S-L-O-W-L-Y spelling out those letters to some moron on the other end of the phone and it still being too much for them.
 

Norton

Moderator - Returning from the Darkness
Staff member
Joined
Dec 21, 2011
Messages
14,108 (3.15/day)
Location
Northeast USA
System Name Main PC- Gamer- Main Cruncher/Folder and too many crunching/folding rigs
Processor Ryzen 5900X- Ryzen 5950X- Ryzen 3950X and etc...
Motherboard Asrock X570 Extreme4- MSI X570S Tomahawk MAX WiFi- MSI B450M Bazooka Max and etc...
Cooling Noctua NH-U14S (dual fan)- EK 360 AIO with push/pull fans- Corsair H115i RGB Pro XT and etc...
Memory 2x16GB GSkill FlareX 3200/c14- 4x8GB Corsair Vengeance 3600/c16- 2x16GB Team 3600/c18 and etc..
Video Card(s) MSI Gaming RX 6800- Asus RTX 3070 TUF OC- MSI Ventus GTX 1660Ti and etc...
Storage Main PC (1TB WD SN850- 2TB PNY CS 3040- 2TB Seagate Firecuda) and etc...
Display(s) Main PC (2x24" Dell UltraSharp U2414H)
Case Phanteks P600s- Seasonic Q704- Fractal Meshify C and etc...
Audio Device(s) Logitech Z625 THX 2.1 speakers
Power Supply EVGA 750 G3- SeaSonic DGC 750- EVGA P2 850 and etc...
Mouse G300s
Keyboard Corsair K65
VR HMD N/A
Software Windows 10 Pro or Ubuntu
Benchmark Scores Why sit on the Bench when you can get in the game and Crunch!!!
All is well now. It only took 4 tech support people, 2 answer desk people and 1 customer service rep and about 2 hours on the phone to get where I needed to be. :wtf:

Although, I found it odd that some of the tech support people didn't know that you couldn't directly upgrade to Win7 x64 from XP x86. When I would tell them that, they FINALLY transferred me to the "expert" tech support people.

Kind of a hassle, but not bad all in all. Definitely had worse before.

Sounds like a win and the model of efficiency to me :laugh:

Try spending 8+ hours on the phone between 2 long distance carriers explaining to them that I won't pay a $300 long distance phone charge from the US to Germany because I didn't make the call..... actually had to wait for them to cancel my long distance service and promise to them that I would not be getting off of the phone with them until my service was restored and the charge was off the bill....another 4 hours :shadedshu
 

qubit

Overclocked quantum bit
Joined
Dec 6, 2007
Messages
17,866 (3.00/day)
Location
Quantum Well UK
System Name Quantumville™
Processor Intel Core i7-2700K @ 4GHz
Motherboard Asus P8Z68-V PRO/GEN3
Cooling Noctua NH-D14
Memory 16GB (2 x 8GB Corsair Vengeance Black DDR3 PC3-12800 C9 1600MHz)
Video Card(s) MSI RTX 2080 SUPER Gaming X Trio
Storage Samsung 850 Pro 256GB | WD Black 4TB | WD Blue 6TB
Display(s) ASUS ROG Strix XG27UQR (4K, 144Hz, G-SYNC compatible) | Asus MG28UQ (4K, 60Hz, FreeSync compatible)
Case Cooler Master HAF 922
Audio Device(s) Creative Sound Blaster X-Fi Fatal1ty PCIe
Power Supply Corsair AX1600i
Mouse Microsoft Intellimouse Pro - Black Shadow
Keyboard Yes
Software Windows 10 Pro 64-bit
Sounds like a win and the model of efficiency to me :laugh:

Try spending 8+ hours on the phone between 2 long distance carriers explaining to them that I won't pay a $300 long distance phone charge from the US to Germany because I didn't make the call..... actually had to wait for them to cancel my long distance service and promise to them that I would not be getting off of the phone with them until my service was restored and the charge was off the bill....another 4 hours :shadedshu

Dear god, you've got stamina! :eek:
 

Norton

Moderator - Returning from the Darkness
Staff member
Joined
Dec 21, 2011
Messages
14,108 (3.15/day)
Location
Northeast USA
System Name Main PC- Gamer- Main Cruncher/Folder and too many crunching/folding rigs
Processor Ryzen 5900X- Ryzen 5950X- Ryzen 3950X and etc...
Motherboard Asrock X570 Extreme4- MSI X570S Tomahawk MAX WiFi- MSI B450M Bazooka Max and etc...
Cooling Noctua NH-U14S (dual fan)- EK 360 AIO with push/pull fans- Corsair H115i RGB Pro XT and etc...
Memory 2x16GB GSkill FlareX 3200/c14- 4x8GB Corsair Vengeance 3600/c16- 2x16GB Team 3600/c18 and etc..
Video Card(s) MSI Gaming RX 6800- Asus RTX 3070 TUF OC- MSI Ventus GTX 1660Ti and etc...
Storage Main PC (1TB WD SN850- 2TB PNY CS 3040- 2TB Seagate Firecuda) and etc...
Display(s) Main PC (2x24" Dell UltraSharp U2414H)
Case Phanteks P600s- Seasonic Q704- Fractal Meshify C and etc...
Audio Device(s) Logitech Z625 THX 2.1 speakers
Power Supply EVGA 750 G3- SeaSonic DGC 750- EVGA P2 850 and etc...
Mouse G300s
Keyboard Corsair K65
VR HMD N/A
Software Windows 10 Pro or Ubuntu
Benchmark Scores Why sit on the Bench when you can get in the game and Crunch!!!
Dear god, you've got stamina! :eek:

Was fueled by extreme aggravation at the time! :laugh:

That was about 10 yrs ago.... after that Windows installs weren't so aggravating :p
 
Joined
Feb 7, 2009
Messages
620 (0.11/day)
Location
Michigan, USA
System Name Black Box
Processor Intel i7 3770K
Motherboard AsRock z77 Extreme 6
Cooling Thermalright Venemous X
Memory 2 x 8GB Crucial Ballistix
Video Card(s) 2 x GTX 480
Storage A-Data 128GB SSD, Samsung Spinpoint F3 1TB
Display(s) HANNspree 25" 1080p 2ms
Case Lian Li PC-9F
Audio Device(s) Creative XFI
Power Supply PC Power & Cooling Silencer MKII 750w
Software Win 7 pro x64
I love it when you have to explain a company's own policies back to them. So embarrassing...
It's not as embarrassing for them when it's on the phone.
I did this at a dealership a while back. In late '06 I leased an '07 Jeep Compass (ex-wifes idea, not mine), at any rate, by the first oil change the thing was pulling to the left. Being that it was under warranty, I wanted it aligned and an oil change.
At the end of the day, I went to pick up the Jeep. When I get there, they inform me that they didn't do the alignment because they didn't have the specs.
I then asked them if they had a service manual for the Jeep. They did and I asked if I could see it. The service adviser got me the manual, I flipped through it for all of about 5 seconds and pointed to the specs for him.
You should've seen the sheepish look on their faces when I showed them that they had the specs all along. Needless to say, that was the last time I went there.
That dealership is no longer around.
Sounds like a win and the model of efficiency to me :laugh:

Try spending 8+ hours on the phone between 2 long distance carriers explaining to them that I won't pay a $300 long distance phone charge from the US to Germany because I didn't make the call..... actually had to wait for them to cancel my long distance service and promise to them that I would not be getting off of the phone with them until my service was restored and the charge was off the bill....another 4 hours :shadedshu

Sounds like my calls to various banks. :p
 
Top