Hey, no clue if you guys can help me, but I've tried everything and since I have no real computer skills I'm in need of help. I'm trying to run Dibalo 3 on my Laptop Envy 7, it's a gaming laptop 2 years old and runs most of all games old and new on high or ultra def. Now I can set up both my game details graphic and change the quality of my graphic cards up and down and still I crash.
basicaly the game crashes to desktop telling me the video card stopped responding and then it gets back into the game and crashes again and again. I don't have an overheating problem but I've narrowed it down to my graphics card itself. My windows is updated (Windows 7), but it seems my graphic card and my catalyst is stuck at Version 2010.06.21.2137.36973 even tho I downloaded the update from the websites multiple times with no success, it even tells me it has been successful both the download and the installing it remains on that old version. I've tried other driver download, like the auto detect from ATI but that just makes my PC bluescreen me and I have to restore my computer to an older version since my catalyst if off on the restart...
I know this looks like a complicated noobfest from my part, but I don't see any solution anymore xcept bringing my pc to the repair shop and franqly I'd rather fix it myself. So here's to my last ditch effort : )
PS: both blizzard and ATI support have been very unhelpful in treating this issue : (
PS2: I've heard one needs to uninstal the previous graphic card or catalyst to instal the new one being downloaded, I've tried the step by step on the ATI support site but the installing of the fabled 12.4 version that I need soooo bad didn't work.
Anyways thks if u can help me at all and im sorry for the long story
basicaly the game crashes to desktop telling me the video card stopped responding and then it gets back into the game and crashes again and again. I don't have an overheating problem but I've narrowed it down to my graphics card itself. My windows is updated (Windows 7), but it seems my graphic card and my catalyst is stuck at Version 2010.06.21.2137.36973 even tho I downloaded the update from the websites multiple times with no success, it even tells me it has been successful both the download and the installing it remains on that old version. I've tried other driver download, like the auto detect from ATI but that just makes my PC bluescreen me and I have to restore my computer to an older version since my catalyst if off on the restart...
I know this looks like a complicated noobfest from my part, but I don't see any solution anymore xcept bringing my pc to the repair shop and franqly I'd rather fix it myself. So here's to my last ditch effort : )
PS: both blizzard and ATI support have been very unhelpful in treating this issue : (
PS2: I've heard one needs to uninstal the previous graphic card or catalyst to instal the new one being downloaded, I've tried the step by step on the ATI support site but the installing of the fabled 12.4 version that I need soooo bad didn't work.
Anyways thks if u can help me at all and im sorry for the long story