MxPhenom 216
ASIC Engineer
- Joined
- Aug 31, 2010
- Messages
- 12,945 (2.60/day)
- Location
- Loveland, CO
System Name | Ryzen Reflection |
---|---|
Processor | AMD Ryzen 9 5900x |
Motherboard | Gigabyte X570S Aorus Master |
Cooling | 2x EK PE360 | TechN AM4 AMD Block Black | EK Quantum Vector Trinity GPU Nickel + Plexi |
Memory | Teamgroup T-Force Xtreem 2x16GB B-Die 3600 @ 14-14-14-28-42-288-2T 1.45v |
Video Card(s) | Zotac AMP HoloBlack RTX 3080Ti 12G | 950mV 1950Mhz |
Storage | WD SN850 500GB (OS) | Samsung 980 Pro 1TB (Games_1) | Samsung 970 Evo 1TB (Games_2) |
Display(s) | Asus XG27AQM 240Hz G-Sync Fast-IPS | Gigabyte M27Q-P 165Hz 1440P IPS | Asus 24" IPS (portrait mode) |
Case | Lian Li PC-011D XL | Custom cables by Cablemodz |
Audio Device(s) | FiiO K7 | Sennheiser HD650 + Beyerdynamic FOX Mic |
Power Supply | Seasonic Prime Ultra Platinum 850 |
Mouse | Razer Viper v2 Pro |
Keyboard | Razer Huntsman Tournament Edition |
Software | Windows 11 Pro 64-Bit |
There are definitely other companies out there that value their customers... but I'm curious as to where Dell monitors are taken for replacement, how long the downtime is, and who pays for the shipping (if they're not taken to a local store)?
How long was the downtime in between cards? Did you get a used or a refurbished card back or a brand new, sealed retail card? Every time I RMA something it's refurbished. The one time I had to contact Asus (first time building a system), I was charged for phone support. Of course I paid since I wanted to get the X58 system running, but paying for support for a product I just bought is never fun.
Well, I have never once had to pay for shipping to return anything. YOu just use your words and ask nicely to have a pre-paid shipping label and 90% of the time they will honor it. I know that Cadaveca's turn around for when he had a broken monitor from shipment was pretty quick. I think about a week. I usually would get refurbished depending on the part. Motherboard and GPUs are ussually always refurbs while memory and hard drives/SSs are brand new.