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I have a problem with my modem, can't logon/login to it.

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Ok, I have a new ISP, that has provided with a free (yepp free) modem - or as they call it "Residential Gateway" and it is optical.

Model is IGW-2000.

The issue is that I can't login to it, my laptops can't find it. I have sent an SMS to the guys who installed it, waiting for a response. It works good, when connected via ethernet.

And yes, I did try and find a solution via Google. We got it mounted and installed last year, and got to test it for free from Dec. 2011 - Feb. 2012. Also then we got a piece of paper with information on how to log in. Problem is.. I can't find that paper, I just know the password. It is not "routerlogin.net", that was for my router so that doesn't work..

Any solution?


Thanks
 
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Ok, I have a new ISP, that has provided with a free modem - or as they call it "Residential Gateway" and it is optical.

Model is IGW-2000.

The issue is that I can't login to it, my laptops can't find it. I have sent an SMS to the guys who installed it, waiting for a response. It works good, when connected via ethernet.

And yes, I did try and find a solution via Google. We got it mounted and installed last year, and got to test it for free from Dec. 2011 - Feb. 2012. Also then we got a piece of paper with information on how to log in. Problem is.. I can't find that paper, I just know the password. It is not "routerlogin.net", that was for my router so that doesn't work..

Any solution?


Thanks

Theres your problem right there. Maybe they dont want you logging into it.
 
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Is it just a modem,or is it a router-modem combo?

Edit:I just googled it and yes its a modem+router,what you need to do is:
Start-search cmd-type ipconfig in cmd-write the default gateway in your browser.
 
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Joined
Apr 21, 2011
Messages
494 (0.10/day)
Location
Hesperus IV
System Name Salvaged
Processor AMD Phenom II X6, 1055T
Motherboard MSI (cant remember model..)
Cooling Antec Kühler + extra fans (Antec, Zalman, Coolermaster, Generic brand)
Memory 8Gb (2 x 4Gb)
Video Card(s) ATI Radeon HD6870
Storage Samsung 1TB, 320 Seagate, 250 Samsung
Display(s) LG Electronics
Case ANTEC Sonata III 500 (found/salvaged + modified)
Audio Device(s) 8Ch + Harman Kardon 2.1 (modified, electronics in JVC wood speakers)
Power Supply It's made in Denmark, never seen a PSU made there..
Software Win7 X64 Ultimate
I need to login, otherwise the rest of the computers stand still. It has worked before, and works for everyone else who has it.. I just lost the paper with instructions.

Thanks Jack1n, that solved it!!


Omg.. They had done a reset... So the login was the same as the password. Changed that to something difficult.
Strange.. I asked for 10/10 from them. Got 1000/1000(!??!?) :confused:
 
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