• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Asus T100 Mousepad does not work

Joined
Sep 15, 2009
Messages
2,076 (0.39/day)
System Name Omen
Processor i7-4710HQ
Cooling Dual fan/heatpipe
Memory 16GB
Video Card(s) 4GB GTX 860M
Storage 256GB PCIE SSD/256GB PNY UHS-1 SD Card
Display(s) 15.6' 1080P
Case Aluminium
Audio Device(s) Onboard
Power Supply Brick
Software Win 10
Just got it yesterday. The actual dock and keyboard works, so does the usb 3.0 port, though the mousepad does not work. I've went through all the settings with no avail. Anyone possibly know a fix? Device is completely updated btw
 
Joined
Aug 26, 2013
Messages
954 (0.25/day)
Location
Cumberland Plateau
System Name EVGA-FX | Lenny (Lenovo Y480)
Processor AMD FX-8320 @ 4.5GHz 1.416v | i7 3610qm
Motherboard Asus M5A99FX Pro R2.0
Cooling Phanteks PH-TC14PE
Memory 2x4GB Corsair Vengeance @ 1600 | 8gb DDR3 @ 1600
Video Card(s) EVGA GTX780 Classified @ 1228MHz 1.615v | GT640m LE
Storage Crucial M500 480GB, WD Caviar Blue 500GB, WD Scorpio Blue 750GB | Samsung 250GB 840
Display(s) Qnix QX2710 1440p | 42" Vizio 3D LCD TV 1080p
Case CoolerMaster HAF XB Evo
Power Supply Seasonic G-650
Software Windows 6.3.9600
Joined
Sep 15, 2009
Messages
2,076 (0.39/day)
System Name Omen
Processor i7-4710HQ
Cooling Dual fan/heatpipe
Memory 16GB
Video Card(s) 4GB GTX 860M
Storage 256GB PCIE SSD/256GB PNY UHS-1 SD Card
Display(s) 15.6' 1080P
Case Aluminium
Audio Device(s) Onboard
Power Supply Brick
Software Win 10
Joined
Aug 26, 2013
Messages
954 (0.25/day)
Location
Cumberland Plateau
System Name EVGA-FX | Lenny (Lenovo Y480)
Processor AMD FX-8320 @ 4.5GHz 1.416v | i7 3610qm
Motherboard Asus M5A99FX Pro R2.0
Cooling Phanteks PH-TC14PE
Memory 2x4GB Corsair Vengeance @ 1600 | 8gb DDR3 @ 1600
Video Card(s) EVGA GTX780 Classified @ 1228MHz 1.615v | GT640m LE
Storage Crucial M500 480GB, WD Caviar Blue 500GB, WD Scorpio Blue 750GB | Samsung 250GB 840
Display(s) Qnix QX2710 1440p | 42" Vizio 3D LCD TV 1080p
Case CoolerMaster HAF XB Evo
Power Supply Seasonic G-650
Software Windows 6.3.9600
Yes trackpad/touchpad. Tried that a million times, doesn't work. Went through settings and the Asus Trackpad driver, nothing.

You've tried all I can think of. Do you have any kind of windows install disk? if you do, you could try booting to it and see if you get any mouse movement in that environment (or ubuntu live cd).

If not, I'd try to exchange it if possible.
 
Joined
Sep 15, 2009
Messages
2,076 (0.39/day)
System Name Omen
Processor i7-4710HQ
Cooling Dual fan/heatpipe
Memory 16GB
Video Card(s) 4GB GTX 860M
Storage 256GB PCIE SSD/256GB PNY UHS-1 SD Card
Display(s) 15.6' 1080P
Case Aluminium
Audio Device(s) Onboard
Power Supply Brick
Software Win 10
You've tried all I can think of. Do you have any kind of windows install disk? if you do, you could try booting to it and see if you get any mouse movement in that environment (or ubuntu live cd).

If not, I'd try to exchange it if possible.
Yep thats what I am going to do. Just have to wait till monday. I ordered it online so have to go through the stores online processing, cant do it instore :/
 
Joined
Sep 3, 2010
Messages
3,527 (0.71/day)
Location
Netherlands
System Name desktop | Odroid N2+ |
Processor AMD Ryzen 5 3600 | Amlogic S922X |
Motherboard Gigabyte B550M DS3H |Odroid N2+ |
Cooling Inter-Tech Argus SU-200, 3x Arctic P12 case fans | stock heatsink + fan |
Memory Gskill Aegis DDR4 32GB | 4 GB DDR4 |
Video Card(s) Sapphire Pulse RX 6600 (8GB) | Arm Mali G52 |
Storage SK Hynix SSD 240GB, Samsung 840 EVO 250 GB, Toshiba DT01ACA100 1T | Samsung 850 Evo 500GB |
Display(s) AOC G2260VWQ6 | LG 24MT57D |
Case Asus Prime 201 | Stock case (black version) |
Audio Device(s) integrated
Power Supply BeQuiet! Pure Power 11 400W | 12v barrel jack |
Mouse Logitech G500 |Steelseries Rival 300
Keyboard Qpad MK-50 (Cherry MX brown)| Blaze Keyboard
Software Windows 10, Various Linux distros | Gentoo Linux
The trackpad may not work because of it being a "mouse" dev too. Is the KB-with-trackpad on USB or PS/2? And is the mouse on PS/2 or USB?
 
Joined
Sep 15, 2009
Messages
2,076 (0.39/day)
System Name Omen
Processor i7-4710HQ
Cooling Dual fan/heatpipe
Memory 16GB
Video Card(s) 4GB GTX 860M
Storage 256GB PCIE SSD/256GB PNY UHS-1 SD Card
Display(s) 15.6' 1080P
Case Aluminium
Audio Device(s) Onboard
Power Supply Brick
Software Win 10
Dock was faulty, working now.
 
Joined
Nov 27, 2006
Messages
2,106 (0.33/day)
System Name Norfree
Processor i5 3570k @4.4
Motherboard Gigabyte UD5H
Cooling 212 Evo
Memory 4x4GB Kingston 1600 @ 1833 9cl
Video Card(s) Sapphire Nitro Fury
Storage Corsair SSD, WD Black
Display(s) 1080p TV
Case Corsair 300-R
Audio Device(s) Auzentech Prelude > Fidelio X2s and AD-700s
Power Supply PCP&C Silent 950w
Software Win 10 Pro 64
Dock was faulty, working now.
What he means is, it wasn't seated into the dock properly. I had the same problem. all it took was a little wiggle
 
Joined
Dec 6, 2005
Messages
10,881 (1.63/day)
Location
Manchester, NH
System Name Senile
Processor I7-4790K@4.8 GHz 24/7
Motherboard MSI Z97-G45 Gaming
Cooling Be Quiet Pure Rock Air
Memory 16GB 4x4 G.Skill CAS9 2133 Sniper
Video Card(s) GIGABYTE Vega 64
Storage Samsung EVO 500GB / 8 Different WDs / QNAP TS-253 8GB NAS with 2x10Tb WD Blue
Display(s) 34" LG 34CB88-P 21:9 Curved UltraWide QHD (3440*1440) *FREE_SYNC*
Case Rosewill
Audio Device(s) Onboard + HD HDMI
Power Supply Corsair HX750
Mouse Logitech G5
Keyboard Corsair Strafe RGB & G610 Orion Red
Software Win 10
Dock was faulty, working now.

I've read the docking connector is a little wonky.

I know someone who is getting the T100 as a gift this Christmas, what are your thoughts about it so far?
 
Joined
Sep 15, 2009
Messages
2,076 (0.39/day)
System Name Omen
Processor i7-4710HQ
Cooling Dual fan/heatpipe
Memory 16GB
Video Card(s) 4GB GTX 860M
Storage 256GB PCIE SSD/256GB PNY UHS-1 SD Card
Display(s) 15.6' 1080P
Case Aluminium
Audio Device(s) Onboard
Power Supply Brick
Software Win 10
What he means is, it wasn't seated into the dock properly. I had the same problem. all it took was a little wiggle
No the dock was faulty, I had to get a new one.

And yes it's excellent, battery life is really good and performs well. Can be used as a desktop no problems. New dock is fine.
 
Top