• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Dell is back to their old tricks. This is why I hate Dell!

newtekie1

Semi-Retired Folder
Joined
Nov 22, 2005
Messages
28,472 (4.25/day)
Location
Indiana, USA
Processor Intel Core i7 10850K@5.2GHz
Motherboard AsRock Z470 Taichi
Cooling Corsair H115i Pro w/ Noctua NF-A14 Fans
Memory 32GB DDR4-3600
Video Card(s) RTX 2070 Super
Storage 500GB SX8200 Pro + 8TB with 1TB SSD Cache
Display(s) Acer Nitro VG280K 4K 28"
Case Fractal Design Define S
Audio Device(s) Onboard is good enough for me
Power Supply eVGA SuperNOVA 1000w G3
Software Windows 10 Pro x64
This is a brand new Optiplex 3020. Anyone spot the problem?

 

Solaris17

Super Dainty Moderator
Staff member
Joined
Aug 16, 2005
Messages
25,772 (3.79/day)
Location
Alabama
System Name Rocinante
Processor I9 14900KS
Motherboard EVGA z690 Dark KINGPIN (modded BIOS)
Cooling EK-AIO Elite 360 D-RGB
Memory 64GB Gskill Trident Z5 DDR5 6000 @6400
Video Card(s) MSI SUPRIM Liquid X 4090
Storage 1x 500GB 980 Pro | 1x 1TB 980 Pro | 1x 8TB Corsair MP400
Display(s) Odyssey OLED G9 G95SC
Case Lian Li o11 Evo Dynamic White
Audio Device(s) Moondrop S8's on Schiit Hel 2e
Power Supply Bequiet! Power Pro 12 1500w
Mouse Lamzu Atlantis mini (White)
Keyboard Monsgeek M3 Lavender, Akko Crystal Blues
VR HMD Quest 3
Software Windows 11
Benchmark Scores I dont have time for that.
dat psu connector
 
Joined
Aug 18, 2007
Messages
1,037 (0.17/day)
System Name mine
Processor 2600k@5.2ghz 1.41 vcore
Motherboard asrock z77 OC Formula
Cooling pa120.3, apogee HD, mcp655 pump
Memory 16gigs ddr3 1600mhz sammy's @ 1886
Video Card(s) evga gtx470 under water on a seperate loop
Storage Crucial M4 128gig SSD
Display(s) HP 2511x 25inch led
Case none ATM
Audio Device(s) onboard
Power Supply PC Power & Cooling 750watt seasonic x-1250watt(dead)
Software win 8 pro 64bit
Proprietary PSU? Or is it the low quality look to everything?
 
Joined
Nov 9, 2010
Messages
5,648 (1.16/day)
System Name Space Station
Processor Intel 13700K
Motherboard ASRock Z790 PG Riptide
Cooling Arctic Liquid Freezer II 420
Memory Corsair Vengeance 6400 2x16GB @ CL34
Video Card(s) PNY RTX 4080
Storage SSDs - Nextorage 4TB, Samsung EVO 970 500GB, Plextor M5Pro 128GB, HDDs - WD Black 6TB, 2x 1TB
Display(s) LG C3 OLED 42"
Case Corsair 7000D Airflow
Audio Device(s) Yamaha RX-V371
Power Supply SeaSonic Vertex 1200w Gold
Mouse Razer Basilisk V3
Keyboard Bloody B840-LK
Software Windows 11 Pro 23H2
If you only opened it up without touching anything inside, that CPU fan is clearly not mounted.
 

Solaris17

Super Dainty Moderator
Staff member
Joined
Aug 16, 2005
Messages
25,772 (3.79/day)
Location
Alabama
System Name Rocinante
Processor I9 14900KS
Motherboard EVGA z690 Dark KINGPIN (modded BIOS)
Cooling EK-AIO Elite 360 D-RGB
Memory 64GB Gskill Trident Z5 DDR5 6000 @6400
Video Card(s) MSI SUPRIM Liquid X 4090
Storage 1x 500GB 980 Pro | 1x 1TB 980 Pro | 1x 8TB Corsair MP400
Display(s) Odyssey OLED G9 G95SC
Case Lian Li o11 Evo Dynamic White
Audio Device(s) Moondrop S8's on Schiit Hel 2e
Power Supply Bequiet! Power Pro 12 1500w
Mouse Lamzu Atlantis mini (White)
Keyboard Monsgeek M3 Lavender, Akko Crystal Blues
VR HMD Quest 3
Software Windows 11
Benchmark Scores I dont have time for that.
Proprietary PSU? Or is it the low quality look to everything?
you must mean that over done 3 phase CPU design. I even spot 1 near the ram
 
Joined
Aug 11, 2011
Messages
4,355 (0.94/day)
Location
Mexico
System Name Dell-y Driver
Processor Core i5-10400
Motherboard Asrock H410M-HVS
Cooling Intel 95w stock cooler
Memory 2x8 A-DATA 2999Mhz DDR4
Video Card(s) UHD 630
Storage 1TB WD Green M.2 - 4TB Seagate Barracuda
Display(s) Asus PA248 1920x1200 IPS
Case Dell Vostro 270S case
Audio Device(s) Onboard
Power Supply Dell 220w
Software Windows 10 64bit
If you only opened it up without touching anything inside, that CPU fan is clearly not mounted.

It is mounted to thread holes offset to the right of the mounting posts.




Things I see:
- propietary board with propietary connectors :banghead:
- Is that chipset naked? o_O
 
Last edited:
  • Like
Reactions: xvi

newtekie1

Semi-Retired Folder
Joined
Nov 22, 2005
Messages
28,472 (4.25/day)
Location
Indiana, USA
Processor Intel Core i7 10850K@5.2GHz
Motherboard AsRock Z470 Taichi
Cooling Corsair H115i Pro w/ Noctua NF-A14 Fans
Memory 32GB DDR4-3600
Video Card(s) RTX 2070 Super
Storage 500GB SX8200 Pro + 8TB with 1TB SSD Cache
Display(s) Acer Nitro VG280K 4K 28"
Case Fractal Design Define S
Audio Device(s) Onboard is good enough for me
Power Supply eVGA SuperNOVA 1000w G3
Software Windows 10 Pro x64
If you only opened it up without touching anything inside, that CPU fan is clearly not mounted.
It's mounted.

dat psu connector
Bingo!

It is the worst design I've ever seen. The motherboard PSU connector is some kind of 8-pin connector.

Oh, and there are no SATA power connectors on the PSU. It literally only has two connectors, the 4-Pin and the 8-Pin that connect to the motherboard. There is another connector on the motherboard just below the 8-Pin connector, that is where the SATA power connectors come from.

On top of that, they put in an absolutely anemic 290w power supply. So if you want to add a decent graphics card, forget it. The power supply won't handle it, the power supply doesn't even have a 6-pin PCI-E connector, and forget about replacing the PSU obviously. But most importantly, if the PSU fails replacing it will be a real pain, and likely extremely costly.

I recommended the client sent the piece of shit back.

Things I see:
- propietary board with propietary connectors :banghead:
- Is that chipset naked? o_O

It is naked, but it is only an H81. I wasn't too happy about no heatsink on the chipset, but I touched it when the machine was running and it was warm to the touch but not hot. So guess the heatsink isn't technically necessary for H81.
 
Last edited:
Joined
Sep 23, 2013
Messages
154 (0.04/day)
System Name Trixeon
Processor Xeon E3-1230-V2
Motherboard Asrock Z77 Extreme 3
Cooling Coolmaster EVO
Memory Gskill 2133 8GB
Video Card(s) Sapphire R9-290 Tri-x o/c bios 1000/6000MHz
Storage 128GB SSD, 256GB SSD, 3TB HDD, 1TB HDD
Display(s) 3x 22" 1050 monitors 16:10
Case Xigmatec
Audio Device(s) onboard
Power Supply Xigmatec 800W centurio
Software Win7 64bit
of course, they do it cheap as chips and 99% of people, including corporate IT "experts" will never open it. That's why we make our own PCs!
 
Joined
Jun 19, 2012
Messages
141 (0.03/day)
Location
Sabah, Malaysia
System Name My White Theme Desktop PC
Processor 4770k / 4670k
Motherboard ASUS
Cooling CM 412 slim
Memory Kingston 8GB DDR3-1600
Video Card(s) GTX 770 / GTX 670
Storage Kingston SSD v300 120GB + 1TB Black + 1TB Green + 1TB Green + 1TB Blue
Display(s) 23" Philips IPS White Slim x 3 / Acer
Case Thermaltake Revo White Snow Edition / Cooler Master
Audio Device(s) Creative Sound Blaster 5.1
Power Supply AC 650w 80+ bronze x 2 White
The pc intended for basic usage only, you cant assume basic pc can simply be upgraded later... Even if you want to, "some pc don't mean to be upgraded".
 

newtekie1

Semi-Retired Folder
Joined
Nov 22, 2005
Messages
28,472 (4.25/day)
Location
Indiana, USA
Processor Intel Core i7 10850K@5.2GHz
Motherboard AsRock Z470 Taichi
Cooling Corsair H115i Pro w/ Noctua NF-A14 Fans
Memory 32GB DDR4-3600
Video Card(s) RTX 2070 Super
Storage 500GB SX8200 Pro + 8TB with 1TB SSD Cache
Display(s) Acer Nitro VG280K 4K 28"
Case Fractal Design Define S
Audio Device(s) Onboard is good enough for me
Power Supply eVGA SuperNOVA 1000w G3
Software Windows 10 Pro x64
how much actually the computer worth? $150? i am guessing the pc price is cheap, that y you dont have all the things that u want. The pc intended for basic usage only, you cant assume basic pc can simply be upgraded later... Even if you want to, "some pc don't mean to be upgraded".

I would agree for their basic consumer desktop PCs. But this is a business class Optiplex machine, not one of their cheap machines. This one was something like $800. And, yes I assume that basic PCs can be upgraded. I should be able to swap out the power supply with a more powerful one if I want, that is a basic thing that any normal size PC tower should allow.

It is unacceptable that the machine doesn't even have 4 memory slots...
 
Joined
Jan 28, 2013
Messages
212 (0.05/day)
Location
Nashville, TN
System Name red_stapler
Processor Core i5-2500K 4.4GHz
Motherboard BIOSTAR TZ77XE3
Cooling Deepcool Gamerstorm, SP120HP chassis fans x5, NZXT Grid+
Memory Kingston HyperX 16GB DDR3 2133
Video Card(s) Powercolor 7950 PCS+ OC 1060/1500
Storage Crucial MX100 128GB / Seagate 1TB/8GB Hybrid / WD Green 2TB
Display(s) n/a
Case NZXT Source 210
Audio Device(s) Realtek ALC892
Power Supply Rosewill Quark 650 Platinum
Mouse Logitech G400
Keyboard CM Storm Quickfire Rapid
Software Windows 10 Pro x64, Steam, Etc.
I don't see what you're so worked up about. This is the least expensive corporate model. It's supposed to live in an office cubicle as a 3 year lease. You don't need a 1000w power supply and a R290x to run excel. The $800 mostly covers the warranty. You don't get a certified tech with a new power supply the next day from Newegg.
 

Mindweaver

Moderato®™
Staff member
Joined
Apr 16, 2009
Messages
8,193 (1.50/day)
Location
Charleston, SC
System Name Tower of Power / Sechs
Processor i7 14700K / i7 5820k @ 4.5ghz
Motherboard ASUS ROG Strix Z690-A Gaming WiFi D4 / X99S GAMING 7
Cooling CM MasterLiquid ML360 Mirror ARGB Close-Loop AIO / CORSAIR Hydro Series H100i Extreme
Memory CORSAIR Vengeance LPX 32GB (2 x 16GB) DDR4 3600 / G.Skill DDR4 2800 16GB 4x4GB
Video Card(s) ASUS TUF Gaming GeForce RTX 4070 Ti / ASUS TUF Gaming GeForce RTX 3070 V2 OC Edition
Storage 4x Samsung 980 Pro 1TB M.2, 2x Crucial 1TB SSD / Samsung 870 PRO 500GB M.2
Display(s) Samsung 32" Odyssy G5 Gaming 144hz 1440p, ViewSonic 32" 72hz 1440p / 2x ViewSonic 32" 72hz 1440p
Case Phantek "400A" / Phanteks “Enthoo Pro series”
Audio Device(s) Realtek ALC4080 / Azalia Realtek ALC1150
Power Supply Corsair RM Series RM750 / Corsair CXM CX600M
Mouse Glorious Gaming Model D Wireless / Razer DeathAdder Chroma
Keyboard Glorious GMMK with box-white switches / Keychron K6 pro with blue swithes
VR HMD Quest 3 (128gb) + Rift S + HTC Vive + DK1
Software Windows 11 Pro x64 / Windows 10 Pro x64
Benchmark Scores Yes
Most companies that use Dell have Bronze/Silver/Gold support which will just send you the part. I know Gold Support will hand deliver the part with in 24 hours from the day the support ticket is called in on. I'm not a fan, but if you buy a support package with it then there isn't any problem. But I can tell you the price is high... ;)
 
Joined
Jun 27, 2011
Messages
6,680 (1.43/day)
Processor 7800x3d
Motherboard Gigabyte B650 Auros Elite AX
Cooling Custom Water
Memory GSKILL 2x16gb 6000mhz Cas 30 with custom timings
Video Card(s) MSI RX 6750 XT MECH 2X 12G OC
Storage Adata SX8200 1tb with Windows, Samsung 990 Pro 2tb with games
Display(s) HP Omen 27q QHD 165hz
Case ThermalTake P3
Power Supply SuperFlower Leadex Titanium
Software Windows 11 64 Bit
Benchmark Scores CB23: 1811 / 19424 CB24: 1136 / 7687
Most companies that use Dell have Bronze/Silver/Gold support which will just send you the part. I know Gold Support will hand deliver the part with in 24 hours from the day the support ticket is called in on. I'm not a fan, but if you buy a support package with it then there isn't any problem. But I can tell you the price is high... ;)
Can you bring some champagne with that psu?
 

newtekie1

Semi-Retired Folder
Joined
Nov 22, 2005
Messages
28,472 (4.25/day)
Location
Indiana, USA
Processor Intel Core i7 10850K@5.2GHz
Motherboard AsRock Z470 Taichi
Cooling Corsair H115i Pro w/ Noctua NF-A14 Fans
Memory 32GB DDR4-3600
Video Card(s) RTX 2070 Super
Storage 500GB SX8200 Pro + 8TB with 1TB SSD Cache
Display(s) Acer Nitro VG280K 4K 28"
Case Fractal Design Define S
Audio Device(s) Onboard is good enough for me
Power Supply eVGA SuperNOVA 1000w G3
Software Windows 10 Pro x64
I don't see what you're so worked up about. This is the least expensive corporate model. It's supposed to live in an office cubicle as a 3 year lease. You don't need a 1000w power supply and a R290x to run excel. The $800 mostly covers the warranty. You don't get a certified tech with a new power supply the next day from Newegg.

I never said I needed a 1000w power supply and a 290X. Though just having the option to replace the power supply isn't too much to ask is it? You know, to have the option to easily replace the power supply when(not if) it fails a few years down the road after the warranty has expired? Is that really too much to ask?

Most companies that use Dell have Bronze/Silver/Gold support which will just send you the part. I know Gold Support will hand deliver the part with in 24 hours from the day the support ticket is called in on. I'm not a fan, but if you buy a support package with it then there isn't any problem. But I can tell you the price is high... ;)

Hardly. Most large companies have those levels of support, but there are a crazy number of small business that buy machines with the basic 1 year warranty and nothing more. I really hate to see what Dell starts charging for these PSUs a few years from now when they need replacing.
 

AsRock

TPU addict
Joined
Jun 23, 2007
Messages
18,851 (3.08/day)
Location
UK\USA
Processor AMD 3900X \ AMD 7700X
Motherboard ASRock AM4 X570 Pro 4 \ ASUS X670Xe TUF
Cooling D15
Memory Patriot 2x16GB PVS432G320C6K \ G.Skill Flare X5 F5-6000J3238F 2x16GB
Video Card(s) eVga GTX1060 SSC \ XFX RX 6950XT RX-695XATBD9
Storage Sammy 860, MX500, Sabrent Rocket 4 Sammy Evo 980 \ 1xSabrent Rocket 4+, Sammy 2x990 Pro
Display(s) Samsung 1080P \ LG 43UN700
Case Fractal Design Pop Air 2x140mm fans from Torrent \ Fractal Design Torrent 2 SilverStone FHP141x2
Audio Device(s) Yamaha RX-V677 \ Yamaha CX-830+Yamaha MX-630 Infinity RS4000\Paradigm P Studio 20, Blue Yeti
Power Supply Seasonic Prime TX-750 \ Corsair RM1000X Shift
Mouse Steelseries Sensei wireless \ Steelseries Sensei wireless
Keyboard Logitech K120 \ Wooting Two HE
Benchmark Scores Meh benchmarks.
I don't see what you're so worked up about. This is the least expensive corporate model. It's supposed to live in an office cubicle as a 3 year lease. You don't need a 1000w power supply and a R290x to run excel. The $800 mostly covers the warranty. You don't get a certified tech with a new power supply the next day from Newegg.

Erm nope not always they hire 3rd party people now and have done for some time now.
 
Joined
Aug 30, 2009
Messages
4,012 (0.75/day)
Location
Sarasota, Florida, USA
System Name Awesomesauce 4.3 | Laptop (MSI GE72VR 6RF Apache Pro-023)
Processor Intel Core i7-5820K 4.16GHz 1.28v/3GHz 1.05v uncore | Intel Core i7-6700HQ @ 3.1GHz
Motherboard Gigabyte GA-X99-UD5 WiFi LGA2011-v3| Stock
Cooling Corsair H100i v2 w/ 2x EK Vardar F4-120ER + various 120/140mm case fans | Stock
Memory G.Skill RJ-4 16GB DDR4-2666 CL15 quad channel | 12GB DDR4-2133
Video Card(s) EVGA GTX 1080 Ti Hybrid SC2 11GB @ 2012/5151 boost | NVIDIA GTX 1060 6GB +200/+500 + Intel 530
Storage Samsung 840 EVO 500GB + Seagate 3TB 7200RPM + others | Kingston 256GB M.2 SATA + 1TB 7200RPM
Display(s) Acer G257HU 1440p 60Hz AH-IPS 4ms | 17.3" 1920*1080 60Hz wide angle TN notebook panel
Case Fractal Design Define XL R2 | MSI
Audio Device(s) Creative Sound Blaster Z | Realtek with quad stereo speakers and subwoofer
Power Supply Corsair HX850i Platinum | 19.5v 180w Delta brick
Software Windows 10 Pro x64 | Windows 10 Home x64
I'm curious, does that power supply output just 12v DC and then the board regulates the 5v and 3.3v rails from there? Supposedly such design is supposed to be more efficient, though a pain for the end user who wishes to modify the machine.
 

FordGT90Concept

"I go fast!1!11!1!"
Joined
Oct 13, 2008
Messages
26,259 (4.65/day)
Location
IA, USA
System Name BY-2021
Processor AMD Ryzen 7 5800X (65w eco profile)
Motherboard MSI B550 Gaming Plus
Cooling Scythe Mugen (rev 5)
Memory 2 x Kingston HyperX DDR4-3200 32 GiB
Video Card(s) AMD Radeon RX 7900 XT
Storage Samsung 980 Pro, Seagate Exos X20 TB 7200 RPM
Display(s) Nixeus NX-EDG274K (3840x2160@144 DP) + Samsung SyncMaster 906BW (1440x900@60 HDMI-DVI)
Case Coolermaster HAF 932 w/ USB 3.0 5.25" bay + USB 3.2 (A+C) 3.5" bay
Audio Device(s) Realtek ALC1150, Micca OriGen+
Power Supply Enermax Platimax 850w
Mouse Nixeus REVEL-X
Keyboard Tesoro Excalibur
Software Windows 10 Home 64-bit
Benchmark Scores Faster than the tortoise; slower than the hare.
It is unacceptable that the machine doesn't even have 4 memory slots...
That's pretty typical on cheap boards.

Although I see why this PSU would piss you off, I think it's a sign that the 24-pin needs to go. Most of the pins are just duplicates of other pins and power supply design has advanced enough that keeping them separate is stupid. They need a new connector that meets the requirements of the ESP12V as well as what is actually required from the 24-pin. I doubt 8 pins is enough but maybe 12 or 16 is.
 
Joined
Sep 23, 2013
Messages
154 (0.04/day)
System Name Trixeon
Processor Xeon E3-1230-V2
Motherboard Asrock Z77 Extreme 3
Cooling Coolmaster EVO
Memory Gskill 2133 8GB
Video Card(s) Sapphire R9-290 Tri-x o/c bios 1000/6000MHz
Storage 128GB SSD, 256GB SSD, 3TB HDD, 1TB HDD
Display(s) 3x 22" 1050 monitors 16:10
Case Xigmatec
Audio Device(s) onboard
Power Supply Xigmatec 800W centurio
Software Win7 64bit
I would agree for their basic consumer desktop PCs. But this is a business class Optiplex machine, not one of their cheap machines. This one was something like $800. And, yes I assume that basic PCs can be upgraded. I should be able to swap out the power supply with a more powerful one if I want, that is a basic thing that any normal size PC tower should allow.

It is unacceptable that the machine doesn't even have 4 memory slots...

Most companies don't open or upgrade the PCs themselves. They'll have some contract with Dell, when broken dell will fix them, then be replaced after a few years. As long at they run office and internet for a few years and are quiet, all's good.
 
Joined
Jan 17, 2010
Messages
12,280 (2.37/day)
Location
Oregon
System Name Juliette // HTPC
Processor Intel i7 9700K // AMD Ryzen 5 5600G
Motherboard ASUS Prime Z390X-A // ASRock B550 ITX-AC
Cooling Noctua NH-U12 Black // Stock
Memory Corsair DDR4 3600 32gb //G.SKILL Trident Z Royal Series 16GB (2 x 8GB) 3600
Video Card(s) ASUS RTX4070 OC// GTX 1650
Storage Samsung 970 EVO NVMe 1Tb, Intel 665p Series M.2 2280 1TB // Samsung 1Tb SSD
Display(s) ASUS VP348QGL 34" Quad HD 3440 x 1440 // 55" LG 4K SK8000 Series
Case Seasonic SYNCRO Q7// Silverstone Granada GD05
Audio Device(s) Focusrite Scarlett 4i4 // HDMI to Samsung HW-R650 sound bar
Power Supply Seasonic SYNCRO 750 W // CORSAIR Vengeance 650M
Mouse Cooler Master MM710 53G
Keyboard Logitech 920-009300 G512 SE
Software Windows 10 Pro // Windows 10 Pro
They are going to do what ever is cheapest and makes the most money. Nothing says they have to use standard layouts. That engineer has to justify his pay somehow.
 

Aquinus

Resident Wat-man
Joined
Jan 28, 2012
Messages
13,147 (2.96/day)
Location
Concord, NH, USA
System Name Apollo
Processor Intel Core i9 9880H
Motherboard Some proprietary Apple thing.
Memory 64GB DDR4-2667
Video Card(s) AMD Radeon Pro 5600M, 8GB HBM2
Storage 1TB Apple NVMe, 4TB External
Display(s) Laptop @ 3072x1920 + 2x LG 5k Ultrafine TB3 displays
Case MacBook Pro (16", 2019)
Audio Device(s) AirPods Pro, Sennheiser HD 380s w/ FIIO Alpen 2, or Logitech 2.1 Speakers
Power Supply 96w Power Adapter
Mouse Logitech MX Master 3
Keyboard Logitech G915, GL Clicky
Software MacOS 12.1
They are going to do what ever is cheapest and makes the most money. Nothing says they have to use standard layouts. That engineer has to justify his pay somehow.
You mean Dell has to somehow justify cheeping out for the sake of corporate profits.
 

newtekie1

Semi-Retired Folder
Joined
Nov 22, 2005
Messages
28,472 (4.25/day)
Location
Indiana, USA
Processor Intel Core i7 10850K@5.2GHz
Motherboard AsRock Z470 Taichi
Cooling Corsair H115i Pro w/ Noctua NF-A14 Fans
Memory 32GB DDR4-3600
Video Card(s) RTX 2070 Super
Storage 500GB SX8200 Pro + 8TB with 1TB SSD Cache
Display(s) Acer Nitro VG280K 4K 28"
Case Fractal Design Define S
Audio Device(s) Onboard is good enough for me
Power Supply eVGA SuperNOVA 1000w G3
Software Windows 10 Pro x64
I'm curious, does that power supply output just 12v DC and then the board regulates the 5v and 3.3v rails from there? Supposedly such design is supposed to be more efficient, though a pain for the end user who wishes to modify the machine.

That is kind of what it looks like to me, though this isn't even an 80+ certified power supply.

Most companies don't open or upgrade the PCs themselves. They'll have some contract with Dell, when broken dell will fix them, then be replaced after a few years. As long at they run office and internet for a few years and are quiet, all's good.

Any many companies do open and upgrade their PCs themselves(or hire people like me to do it). And many companies keep machines for as long as they will run. The machine this new one is replacing is 5 years old, and on its second PSU, and the old machine is just being moved to replace a ~10 year old machine. Yes, I'm sure there are plenty of large business that replace their computer every few years, but there are a lot of small business that simply can't afford that.

They are going to do what ever is cheapest and makes the most money. Nothing says they have to use standard layouts. That engineer has to justify his pay somehow.

Oddly, I don't see this as being cheaper. They needed to engineer the connector, and they needed to engineer the special connector on the motherboard to supply the SATA power connectors. Then they have to manufacturer two parts now instead of just one, which is almost never cheaper because you have to now run two assembly lines instead of one.

The only way I see this being profitable is 2-3 years down the road when they are selling these PSUs to out of warranty people for $150 a pop. I'm sure Dell is fine waiting that long for something to be profitable, but it is shitty to the customer.
 
Joined
Dec 6, 2005
Messages
10,881 (1.63/day)
Location
Manchester, NH
System Name Senile
Processor I7-4790K@4.8 GHz 24/7
Motherboard MSI Z97-G45 Gaming
Cooling Be Quiet Pure Rock Air
Memory 16GB 4x4 G.Skill CAS9 2133 Sniper
Video Card(s) GIGABYTE Vega 64
Storage Samsung EVO 500GB / 8 Different WDs / QNAP TS-253 8GB NAS with 2x10Tb WD Blue
Display(s) 34" LG 34CB88-P 21:9 Curved UltraWide QHD (3440*1440) *FREE_SYNC*
Case Rosewill
Audio Device(s) Onboard + HD HDMI
Power Supply Corsair HX750
Mouse Logitech G5
Keyboard Corsair Strafe RGB & G610 Orion Red
Software Win 10
Oddly, I don't see this as being cheaper. They needed to engineer the connector, and they needed to engineer the special connector on the motherboard to supply the SATA power connectors. Then they have to manufacturer two parts now instead of just one, which is almost never cheaper because you have to now run two assembly lines instead of one.

The only way I see this being profitable is 2-3 years down the road when they are selling these PSUs to out of warranty people for $150 a pop. I'm sure Dell is fine waiting that long for something to be profitable, but it is shitty to the customer.

This whole thread has me scratching my head... are you really surprised? For the most part, Dells have been and will be throw-away machines. You may be able to upgrade the CPU, RAM (if you're lucky), HDD or Video card, but forget reusing the Case or PSU.
 
Joined
Oct 9, 2010
Messages
1,549 (0.31/day)
Location
Kolkata, India
System Name Coffee | Maximus
Processor Intel Core i7 9700K @ 5.2 GHz with AVX, 4.8 GHz cache clock | i7 9700KF @ 5.0 GHz/4.7 GHz cache
Motherboard ASUS Maximus X Formula | ASUS Maximus VIII Ranger (modded BIOS for Coffee Lake)+TPM2.0 module
Cooling Cooler Master ML240 Illusion | Cooler Master ML120L RGB
Memory 2*16 GB (32 GB) Kingston Fury Beast @3600 MHz CL17 | 4*8 GB (32 GB) HyperX Fury @3200 MHz CL14
Video Card(s) Zotac RTX 3070 8 GB Twin Edge | Galax RTX 2060 Super 8 GB
Storage Samsung PM981a 1TB NVMe+480GB SATA SSD+2 TB HDD | Crucial P5 1TB, Crucial P1 500GB+2.5TB HDDs
Display(s) LG OLED 55 G3, 4K 120 Hz, VRR, ALLM, GSync, FreeSync | Samsung 43AU9070 4K TV, VRR, ALLM
Case Corsair Crystal 460X RGB | Lianli Lancool 215
Audio Device(s) Creative Sound Blaster Z SE | Realtek ALC1150 (Supreme FX)
Power Supply ASUS ROG Strix 750G (80+ Gold) | Cooler Master MWE 650 V2 (80+ Bronze)
Mouse Cooler Master MM731 19000 DPI gaming mouse
Keyboard Cooler Master CK721 65% mechanical gaming keyboard (tactile)
Software Windows 11 Pro x64 |Windows 11 Pro x64
Benchmark Scores Cinebench R20 MT 4200,ST 547 CPU-Z MT 4871, ST 620 | R20 MT - 4158, ST - 534, CPU-Z MT 4798, ST 603
It seems they did it like a proprietary laptop standard. :p
 
Joined
Dec 6, 2005
Messages
10,881 (1.63/day)
Location
Manchester, NH
System Name Senile
Processor I7-4790K@4.8 GHz 24/7
Motherboard MSI Z97-G45 Gaming
Cooling Be Quiet Pure Rock Air
Memory 16GB 4x4 G.Skill CAS9 2133 Sniper
Video Card(s) GIGABYTE Vega 64
Storage Samsung EVO 500GB / 8 Different WDs / QNAP TS-253 8GB NAS with 2x10Tb WD Blue
Display(s) 34" LG 34CB88-P 21:9 Curved UltraWide QHD (3440*1440) *FREE_SYNC*
Case Rosewill
Audio Device(s) Onboard + HD HDMI
Power Supply Corsair HX750
Mouse Logitech G5
Keyboard Corsair Strafe RGB & G610 Orion Red
Software Win 10

newtekie1

Semi-Retired Folder
Joined
Nov 22, 2005
Messages
28,472 (4.25/day)
Location
Indiana, USA
Processor Intel Core i7 10850K@5.2GHz
Motherboard AsRock Z470 Taichi
Cooling Corsair H115i Pro w/ Noctua NF-A14 Fans
Memory 32GB DDR4-3600
Video Card(s) RTX 2070 Super
Storage 500GB SX8200 Pro + 8TB with 1TB SSD Cache
Display(s) Acer Nitro VG280K 4K 28"
Case Fractal Design Define S
Audio Device(s) Onboard is good enough for me
Power Supply eVGA SuperNOVA 1000w G3
Software Windows 10 Pro x64
This whole thread has me scratching my head... are you really surprised? For the most part, Dells have been and will be throw-away machines. You may be able to upgrade the CPU, RAM (if you're lucky), HDD or Video card, but forget reusing the Case or PSU.
It isn't so much about upgrading the machine, it is about repairing it when the power supply fails. It isn't too much to expect that they use a standard easily replacable part.
 
Top