Backup harddrive now reporting as SATA 1?

[Zakin]

It seems, likely it didn't happen overnight, but at least in the past week or two one of my three backup harddrives is now reporting as SATA 1. The worst part is it isn't only reporting as such, it's also speed is SATA 1 also.. this is a bit of an annoyance. For reference I currently run

Samsung 840 Pro 128GB
Samsung Spinpoint 1TB
Samsung Spinpoint 1TB
Seagate 400GB

Now the problem drive is the Seagate, which also happens to be the newest drive in the computer being only about a year old, although it was picked up from another PC with light use. It was functioning fine as just a music storage drive, and even now the drive is fine for general use. I just noticed this when I defragged it and it decided to take the better part of all night which my spinpoints didn't take even remotely that long.

Any insight? I even checked the BIOS and it is reporting the drive is saying it is SATA 1 so I can only assume hardware defect. Thanks for the help guys.

 

[FR@NK]

What mainboard are you using?

 

[Zakin]

Asrock Z77 Extreme4

For reference I have tried two different ports, and two different cables with the same results.

 

[Jetster]

Check the smart data

 

[Zakin]

Seems fine, temperature is good, the general error rates/seek errors are lower than my Spinpoints by a bit. All harddrives in my system are reporting Good on SMART though.

----------------------------------------------------------------------------
(4) ST3400832NS
----------------------------------------------------------------------------
Model : ST3400832NS
Firmware : 5.23
Serial Number : 3NF1LXVW
Disk Size : 400.0 GB (8.4/137.4/400.0/400.0)
Buffer Size : 8192 KB
Queue Depth : 32
# of Sectors : 781422768
Rotation Rate : Unknown
Interface : Serial ATA
Major Version : ATA/ATAPI-7
Minor Version : ----
Transfer Mode : ---- | SATA/150
Power On Hours : 10060 hours
Power On Count : 876 count
Temperature : 47 C (116 F)
Health Status : Good
Features : S.M.A.R.T., 48bit LBA, NCQ
APM Level : ----
AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 _48 _46 __6 000002F88DFC Read Error Rate
03 _97 _96 __0 000000000000 Spin-Up Time
04 _99 _99 _20 000000000462 Start/Stop Count
05 100 100 _36 000000000000 Reallocated Sectors Count
07 _88 _60 _30 000029FD5FF5 Seek Error Rate
09 _89 _89 __0 00000000274C Power-On Hours
0A 100 100 _97 000000000000 Spin Retry Count
0C 100 100 _20 00000000036C Power Cycle Count
C2 _47 _55 __0 000B0000002F Temperature
C3 _48 _46 __0 000002F88DFC Hardware ECC recovered
C5 100 100 __0 000000000000 Current Pending Sector Count
C6 100 100 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
C8 100 253 __0 000000000000 Write Error Rate
CA 100 253 __0 000000000000 Data Address Mark Error

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0C5A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 2020 334E 4631 4C58 5657
020: 0000 4000 0004 352E 3233 2020 2020 5354 3334 3030
030: 3833 324E 5320 2020 2020 2020 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 00F0 0078 0000
070: 0000 0000 0000 0000 0000 001F 0502 0000 0040 0040
080: 00FE 0000 346B 7D01 5823 3469 3401 4023 407F 0000
090: 0000 FEFE FFFE 0000 8000 0000 0000 0000 0000 0000
100: 90B0 2E93 0000 0000 0000 0000 0000 0000 0000 0000
110: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
120: 0000 0000 0000 0000 0000 0000 0000 0000 0009 90B0
130: 2E93 90B0 2E93 2020 0002 42B6 0000 008A 3C06 3C0A
140: 0000 07C6 0100 0800 0F0F 1200 0002 0080 0000 0000
150: 00A0 0202 0000 0404 0000 0000 0000 0000 0100 000B
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
220: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 6AA5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0A 00 01 0F 00 30 2E FC 8D F8 02 00 00 00 03 03
010: 00 61 60 00 00 00 00 00 00 00 04 32 00 63 63 62
020: 04 00 00 00 00 00 05 33 00 64 64 00 00 00 00 00
030: 00 00 07 0F 00 58 3C F5 5F FD 29 00 00 00 09 32
040: 00 59 59 4C 27 00 00 00 00 00 0A 13 00 64 64 00
050: 00 00 00 00 00 00 0C 32 00 64 64 6C 03 00 00 00
060: 00 00 C2 22 00 2F 37 2F 00 00 00 0B 00 00 C3 1A
070: 00 30 2E FC 8D F8 02 00 00 00 C5 12 00 64 64 00
080: 00 00 00 00 00 00 C6 10 00 64 64 00 00 00 00 00
090: 00 00 C7 3E 00 C8 C8 00 00 00 00 00 00 00 C8 00
0A0: 00 64 FD 00 00 00 00 00 00 00 CA 32 00 64 FD 00
0B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 82 00 AE 01 00 5B
170: 03 00 01 00 01 86 00 00 00 00 00 00 00 00 00 00
180: 00 00 0F A0 29 00 07 03 03 03 03 03 03 03 03 00
190: 00 00 00 00 00 00 00 01 B9 24 A3 2D 00 00 00 00
1A0: 01 00 FF 5F FF 6F 17 01 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 B9 24 A3 2D 00 00 00 00 00 00 00 00
1C0: 02 00 01 00 00 00 00 00 00 00 C4 E0 95 44 07 00
1D0: 00 00 27 C4 03 00 00 00 00 00 4B 27 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 2F

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0A 00 01 06 00 00 00 00 00 00 00 00 00 00 03 00
010: 00 00 00 00 00 00 00 00 00 00 04 14 00 00 00 00
020: 00 00 00 00 00 00 05 24 00 00 00 00 00 00 00 00
030: 00 00 07 1E 00 00 00 00 00 00 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 61 00 00 00 00
050: 00 00 00 00 00 00 0C 14 00 00 00 00 00 00 00 00
060: 00 00 C2 00 00 00 00 00 00 00 00 00 00 00 C3 00
070: 00 00 00 00 00 00 00 00 00 00 C5 00 00 00 00 00
080: 00 00 00 00 00 00 C6 00 00 00 00 00 00 00 00 00
090: 00 00 C7 00 00 00 00 00 00 00 00 00 00 00 C8 00
0A0: 00 00 00 00 00 00 00 00 00 00 CA 00 00 00 00 00
0B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 89

 

[Zakin]

Well that's awkward, apparently this harddrive is a lot older than I thought, it is actually only a SATA 1 drive. But it is still not hitting the even a third, if a fourth of the manual listed speeds. Harddrive is a little under half full, any reason it could magically have lost so much of it's performance without actually failing?

 

[zsolt_93]

I would say try refreshing it. Save all data elsewhere and erase completely and start from scratch. Check the speeds before copying data back

 

[Zakin]

I would say try refreshing it. Save all data elsewhere and erase completely and start from scratch. Check the speeds before copying data back

I'm going to try that. Thanks!

 

[Zakin]

Just an update, benchmark results were roughly the same before and after format. Didn't do a quick format either, did a full one that took about eight hours or so. The read speeds are actually fine around 70 megabytes a second, but writes are still 15-17 megabytes a second. Seems I have unfortunate luck with Seagate's, cause like my other drives in the past they either seem to substantially drop off sectors, or speed, or just die. At least this drive didn't cost me anything though.

 

[Shambles1980]

full format is basically just format + scan disk.
Seeing as you have it formated now. is there a firmware available for it?

never had issues with HDD but in the past a DVD drive would play up and id just reflash it with the same version firmware "or newer if available"

 

[Aquinus]

The drive doesn't have a jumper for forcing 1.5GB PHY, does it? It could be a different problem because for rotational media drives, SATA 1.5Gbps has enough bandwidth. Consider that 1.5Gbps is theoretically about 190MB/s, probably 160 after overhead.

Run an extended SMART test on the drive and see what comes out of it.

 

[Jetster]

Its an older drive and probably shot. Rarely can you "save" a drive. Be thankful you got your data off it and order a new drive.