Opened my video card package and got a huge surprise ...

[I.R.A]_FBi · Jun 13, 2007

i bought a Foxconn 7900GS Overclock edition and got a huge surprise, a loose capacitor fell out alongside a little black... what could be a spacer, with 2 holes large enought for the capacitor legs to go thru. refernecing the online image, the cap at the left closest to the camera is whats missing, but i see no space there for it, the holes are all soldered up. but there is a space behind the second "purple top" cap alongside the shiny solder, right next to the heatsink, what to do?

Namslas90 · Jun 13, 2007

If you can RMA it. If not check the back of the board for the legs sticking through but with no cap on top. Then you just gotta get it soldered in right. You can use a thiner spacer if the legs are no longer long enough or get a new cap.

:toast:

MunkeyQ · Jun 13, 2007

I'd send it back as DOA. Don't fiddle with it as the PCB is probably damaged too and they might not take it back. Those caps are SMT so the pads might have come with the cap.

Unlucky there, it must be a bitch to have a shiny new part arrive borked.

[I.R.A]_FBi · Jun 13, 2007

ive been waiting 3 months on this card .. im in jamaica and the damn USPS botched the delivery, lost it more times than i care to count. the thing is, the capactor has its legs, looks almost like it wasnt ever sodlered on.

[I.R.A]_FBi · Jun 13, 2007

looking again i see the holes, its dead, have to pay to ship it to the damn USA, fawk ...

DaMulta · Jun 14, 2007

Well I would plug it in and see what it does. Or is the missing one in the box?

[I.R.A]_FBi · Jun 14, 2007

the missing cap is in the box

DaMulta · Jun 14, 2007

Then soder that thing back on. It's not hard to do.

[I.R.A]_FBi · Jun 14, 2007

orly?
why not rma it? even thought its goign to cost me an arm and leg to send back and recieve?

Namslas90 · Jun 14, 2007

[I.R.A]_FBi said:
orly?
why not rma it? even thought its goign to cost me an arm and leg to send back and recieve?

Fix it yourself and you don't have to wait, builds confidence, gives you "bragging rights", and saves on shipping costs. It's realy not hard and if you do a good job and it still don't work you can still RMA it. It arrived BROKE!!

[I.R.A]_FBi · Jun 14, 2007

Namslas90 · Jun 14, 2007

[I.R.A]_FBi · Jun 14, 2007

[I.R.A]_FBi · Jun 14, 2007

feel ,like crying ... it may cost me around 50 USD to ship it back and get my courier to deliver it to me .. still contempolating what to do

bruins004 · Jun 14, 2007

[I.R.A]_FBi said:
feel ,like crying ... it may cost me around 50 USD to ship it back and get my courier to deliver it to me .. still contempolating what to do

Damn.
That is half the price of that card in the US.
You can now find a 7900GS for a little over $100

Ketxxx · Jun 14, 2007

Just get the damn soldering iron out already.

newtekie1 · Jun 14, 2007

Call Foxconn and bitch until they agree to pay return shipping.

[I.R.A]_FBi · Jun 14, 2007

newtekie1 said:
Call Foxconn and bitch until they agree to pay return shipping.

thast what im going to do, i jsut emailed them, need to get some credit for my phone then ill call them. i'd like to send it str8 to them.

[I.R.A]_FBi · Jun 15, 2007

well im screwed ...

Dear Oliver:

Our warranty does not covered physical damage products. Please refer to our warranty policy link below under Warranty Exclusions section. http://www.foxconnchannel.com/en-us/service/Repair_read.aspx?ID=en-gb0000001

Namslas90 · Jun 15, 2007

[I.R.A]_FBi said:
well im screwed ...

Time to bust out and dust off the old soldering Iron I guess. Just make sure to "observe polarity" when puttin it back on!!

:toast:

Ripper3 · Jun 15, 2007

It's not "damaged" it's a freakin factory defect.

Namslas90 · Jun 15, 2007

BTW if you "fix" it it isn't "Physical Dammage" anymore! :laugh:

Wile E · Jun 15, 2007

Just call and talk to them. Tell them your situation. They should be able to work something out for you.

[I.R.A]_FBi · Jun 15, 2007

the leg of one of the caps looks as if its going to break so i gots to get a brand new cap ... off to teh electronics store 2mrw ...

[I.R.A]_FBi · Jun 15, 2007

Wile E said:
Just call and talk to them. Tell them your situation. They should be able to work something out for you.

ok ... ill call them BEFORE i go to teh electronics store ...

Processor	C2Q6600 @ 1.6 GHz
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Display(s)	Dell 17'
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Audio Device(s)	7.1 Onboard
Power Supply	Corsair TX750
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System Name	Dell Latitude D630
Processor	T7250 2.0ghz Core 2 Duo
Motherboard	Dell
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Storage	80gb Seagate and external 640gb Seagate
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Processor	C2Q6600 @ 1.6 GHz
Motherboard	Anus PQ5
Cooling	ACFPro
Memory	GEiL2 x 1 GB PC2 6400
Video Card(s)	MSi 4830 (RIP)
Storage	Seagate Barracuda 7200.10 320 GB Perpendicular Recording
Display(s)	Dell 17'
Case	El Cheepo
Audio Device(s)	7.1 Onboard
Power Supply	Corsair TX750
Software	MCE2K5

Processor	C2Q6600 @ 1.6 GHz
Motherboard	Anus PQ5
Cooling	ACFPro
Memory	GEiL2 x 1 GB PC2 6400
Video Card(s)	MSi 4830 (RIP)
Storage	Seagate Barracuda 7200.10 320 GB Perpendicular Recording
Display(s)	Dell 17'
Case	El Cheepo
Audio Device(s)	7.1 Onboard
Power Supply	Corsair TX750
Software	MCE2K5

System Name	Work in progress
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Memory	Crucial2GB kit (1GBx2), Ballistix 240-pin DIMM, DDR3 PC3-16000
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Opened my video card package and got a huge surprise ...

[I.R.A]_FBi

Namslas90

New Member

MunkeyQ

New Member

[I.R.A]_FBi

[I.R.A]_FBi

DaMulta

My stars went supernova

[I.R.A]_FBi

DaMulta

My stars went supernova

[I.R.A]_FBi

Namslas90

New Member

[I.R.A]_FBi

Namslas90

New Member

[I.R.A]_FBi

[I.R.A]_FBi

bruins004

Ketxxx

Heedless Psychic

newtekie1

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[I.R.A]_FBi

[I.R.A]_FBi

Namslas90

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Ripper3

Namslas90

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Wile E

Power User

[I.R.A]_FBi

[I.R.A]_FBi

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