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Diamond Multimedia

freaksavior

To infinity ... and beyond!
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Stay away, i warn each of you people.

i have been dealing with the Diamond MM tech support for almost 3 months now (march 18th - june 2nd) and now i am almost 100% sure they have lost my gfx card.

it started when the thing died from a pencil mod. i sent it in for rma, i got another, did a bios mod, few days later it didn't work, sent it in, got another, this time i did nothing to it and it still stopped working, now i sent that one in, talked to the rma guy James, and he seems to have no idea what i am talking about now. he tells me my card was shipped and arrived on may 14th. how does the card arrive at my door when i shipped it may 27th? does ups have a magical time traveling brown truck?

anway i would advise all people here on tpu (and tell your friends) not to get a diamond card. spend more and get a Sapphire or HIS
 
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Thanks for the heads up. Won't be purchasing a new card till the 4xx0 series is out, and I have the money, but I will try out either Sapphire or HIS, or maybe both.
 

WarEagleAU

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I dont know, They are supposed to have a killer ass 790FX board coming out. HIS makes some awesome cards though. I may trade this bad boy in for the 4870 (or sell it)
 
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I dont know, They are supposed to have a killer ass 790FX board coming out. HIS makes some awesome cards though. I may trade this bad boy in for the 4870 (or sell it)

Sapphire coming out with 790fx :wtf:

^edit- just found the board. hopefully it will be better than the x580
PURE CrossFireX 790FX- This board looks really good by the way. 3 pci-e;)
 

freaksavior

To infinity ... and beyond!
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System Name ZeroUptime | M.A.S.S / MM1
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Memory 16Gb DDR4 / 32Gb DDR4 / 16GB HBLM
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well they found it, but i still do not like this.
 

merkk

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Hi all
That pure crossfireX 790FX is a copy of DFI LandParty UT 790FX M2R mother board.
Looking at the sapphire mother board i say DFI made that board for them .
 

intel igent

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i think RMA kharma got ya'
 
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Joined
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Sapphire coming out with 790fx :wtf:

^edit- just found the board. hopefully it will be better than the x580
PURE CrossFireX 790FX- This board looks really good by the way. 3 pci-e;)

Black PCB looks cool with those heatsinks and heatpipe. I like the way PCI slots are placed. Its usable even when doing 2 slot 2 video card cf config.
 
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it started when the thing died from a pencil mod. i sent it in for rma, i got another, did a bios mod, few days later it didn't work, sent it in, got another, this time i did nothing to it and it still stopped working, now i sent that one in, talked to the rma guy James, and he seems to have no idea what i am talking about now.

Attention companies, stay away from freaksavior!

Seriously, you broke several cards which they replaced. Now there is a single incident and you tell others not to buy from them? Seriously, you're a lot worse than they are. A single mistake on their part as far as I can tell, and three on yours.
 

TonyStark

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Stay away, i warn each of you people.

i have been dealing with the Diamond MM tech support for almost 3 months now (march 18th - june 2nd) and now i am almost 100% sure they have lost my gfx card.

it started when the thing died from a pencil mod. i sent it in for rma, i got another, did a bios mod, few days later it didn't work, sent it in, got another, this time i did nothing to it and it still stopped working, now i sent that one in, talked to the rma guy James, and he seems to have no idea what i am talking about now. he tells me my card was shipped and arrived on may 14th. how does the card arrive at my door when i shipped it may 27th? does ups have a magical time traveling brown truck?

anway i would advise all people here on tpu (and tell your friends) not to get a diamond card. spend more and get a Sapphire or HIS


Serves you right.


i think RMA kharma got ya'

Word :cool:
 

freaksavior

To infinity ... and beyond!
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eh, im not going to argue. i just dont feel like it.

all i can say is i did not screw up the last one. i did no such thing as modding it or anything. put it in, it failed.

pencil mod - shame on me
bios mod - shame on me (again)
it died for no reason - shame on them
they almost lost my card - shame on them (again)
 

intel igent

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Power Supply fan/cable modded powerstream 520 / OCZ 700mxsp
Software Xp pro SP2 / VISTA ultimate OEM
i havent screwed up two of them! i did nothing.

sometimes you/we get lucky.

looks like you've used it up.........

i'm shure there was/is a simple missunderstanding and a polite conversation will prolly remedy all problems :)

g/l

:toast:
 
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Just keep calling/writing them untill it's solved.:)
 
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eh, im not going to argue. i just dont feel like it.

all i can say is i did not screw up the last one. i did no such thing as modding it or anything. put it in, it failed.

pencil mod - shame on me
bios mod - shame on me (again)
it died for no reason - shame on them
they almost lost my card - shame on them (again)

You do wish to flame a company for your own mistakes yet won't argue? Then what is the point of this thread?
 

intel igent

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Video Card(s) 3850AGP / 4890vaporX
Storage 36g raptor+120g wd / wd 1001fals 1tb
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Power Supply fan/cable modded powerstream 520 / OCZ 700mxsp
Software Xp pro SP2 / VISTA ultimate OEM
pencil mod - shame on me
bios mod - shame on me (again)
it died for no reason - shame on them
they almost lost my card - shame on them (again)

according to this chart you're even
 

cdawall

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Sapphire coming out with 790fx :wtf:

^edit- just found the board. hopefully it will be better than the x580
PURE CrossFireX 790FX- This board looks really good by the way. 3 pci-e;)

i think i will stick to my K9A2 that thing is ugly and chipset cooling doesn't impress me at all
 
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You do wish to flame a company for your own mistakes yet won't argue? Then what is the point of this thread?

I think its a load of crap they "lost" the card and can't track their own work...
That doesn't sound like something anyone would want to deal with.

As far as the burning the cards, the bios and pencil mods don't they void the warranty technically?

Okay, call it karma, but its still pretty bad they are obviously unorganized.
But then again, deal with a single company enough times something is bound to go bad sooner or later.
 

cdawall

where the hell are my stars
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flashing the BIOS does not void most companies warranties ie MSI even has a program to help you update yours but using a modified bios does
 
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I think its a load of crap they "lost" the card and can't track their own work...
That doesn't sound like something anyone would want to deal with.

I recommend living alone in the jungle then. Everyone and any company will make mistakes. You can't get around that. Besides, they found it back. So some retard might just have placed it at some wrong spot. They made up for their mistake, can't say freaksavior did. So who should flame whom?
 
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I recommend living alone in the jungle then. Everyone and any company will make mistakes. You can't get around that. Besides, they found it back. So some retard might just have placed it at some wrong spot. They made up for their mistake, can't say freaksavior did. So who should flame whom?

Well like I said after that also--

But then again, deal with a single company enough times something is bound to go bad sooner or later.

Things go wrong, I can understand this perfectly well.
 
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