Interesting, because Windows 8, 7, Vista, etc. all weren't free but still sent telemetry data incredibly similar to what Windows 10 does. So you paid for a product but were still the product.
I'll take free while being the product over paying for both.
I agree, I've been a Prime member for 6 years now - they have gone above and beyond for ANY requests I've ever had. I've also received so many credits from them as compensation.
I think a large portion of the shitty RMA service is because most brands outsource it. I only know of a handful of brands that perform in-house RMA (EVGA being one of them).
Hi everyone!
So, I have an update. A couple of weeks ago I filed complaints with the BBB, California Department of Consumer Affairs, and the Los Angeles County Department of Consumer Affairs.
I received a call from MSI two nights ago stating they were responding to my complaints. They informed...
That's correct, tested with all his hardware as well. I also used 3 of my other PSUs as well.
I'm not sure Aquinus read the whole thread, but I honestly can't blame him - it's rather long. Although, I think it's mentioned in the OP.
Many of these 'random schmucks' may be highly technically literate. It wouldn't be prudent to rule them out.
And yes, I know people are more likely to complain than praise. But why not listen to both sides?
The board never playing POST beeps when hooked up to a buzzer is a bad sign. They didn't even beep when RAM wasn't installed (which it should be three long beeps).
And I know the buzzer works, I tested it in a different board.
MSI admitted to me that if the diag LED doesn't light it means the...
Essentially - the problem stems from the boards. There is a greater chance the boards were bad (this wouldn't be the first time with MSI) than so many tested and working components being bad or incompatible.
I wrote in an earlier post that we used his hardware in my replacement boards, all with the same results.
Additionally, there is no logic in the board working for 8 months then suddenly not working and the problem being my components.
I also tested another set of components from a different...
The difference here is the sheer amount of testing I put everything through. There is no reason my components shouldn't have worked.
When I called MSI they informed me if the diag LED didnt light up it meant the board was defective. All the boards exhibited that symptom.
Every avenue was...
It was always tested on a test bench in a bare bones environment. I've been doing this 20 years, so it's not my first rodeo ;)
To add to that, all boards were tested in a 100% identical environment.