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Koolance CPU-360 doesn't fit on Gigabyte X58 UD4P

aCid888*

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It does appear the UD4P is no longer on the "Supported" list for the 360.....that can only be a good thing.
 

bogmali

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It does appear the UD4P is no longer on the "Supported" list for the 360.....that can only be a good thing.

Oh it's still there my friend:shadedshu:banghead:

Can't wait to what they had to say as well:confused:
 

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Oh it's still there my friend:shadedshu:banghead:

Can't wait to what they had to say as well:confused:




yep... still there... :banghead:


 

aCid888*

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Koolance need to get their shit together......enough said really. :shadedshu
 
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bogmali

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Just talked to a friend who knows someone at Koolance (he'll probably post here shortly), he'll be contacting that person who works for marketing and hopefully we can get some answers on this.
 

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Considering this is going to be an issue with all Gigabyte p55 and x58 boards, they really need to get their asses moving with this. To think, I was moments away from ordering one before I changed my mind and went with a EK HF. :(

Man, I know your not the only one... We'll see if their will be a revision due to... Come on... Corsair is getting ready to (not true) to post it's 5,000 revision of the H50... :roll:


Nah, I hope it gets worked out.. I might be going via EK for mine now..

Bog, hope it can work..
 

Temujin

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Just talked to a friend who knows someone at Koolance (he'll probably post here shortly), he'll be contacting that person who works for marketing and hopefully we can get some answers on this.

Roger that!

The details have already been emailed. It looked like the block was oriented in such a way the Out port (where the block bulges out more) was not towards the back. That means the overall block itself has a footprint issue with the capacitors.

Be back in the AM, hopefully with some good news.
 

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Roger that!

The details have already been emailed. It looked like the block was oriented in such a way the Out port (where the block bulges out more) was not towards the back. That means the overall block itself has a footprint issue with the capacitors.

Be back in the AM, hopefully with some good news.

Thanks and welcome to TPU Eric:D
 

Temujin

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Thank you, thank you, for the welcome master jedi bogmali!

Can't activate my signature yet till I make some more posts. Anyone know how many posts that has to be? :) *heads over to read more water cooling posts*
 

Cold Storm

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Welcome to TPU Temujin. I hope you can stay here long!

Woot on the fact we might get this "worked threw" in the next few days! :rockout:
 

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Roger that!

The details have already been emailed. It looked like the block was oriented in such a way the Out port (where the block bulges out more) was not towards the back. That means the overall block itself has a footprint issue with the capacitors.

Be back in the AM, hopefully with some good news.

The original way I mounted the block was with the "out" facing towards the I/O side of the cpu. I tried all ways possible to mount the block but kept having the same problem with part of the block resting on the capacitors/transistors.
 
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it wouldnt matter the position (all 4 sides have the bulge in them)

It fits fine on my Crosshair III. (But even if it didnt I would just make a bracket that was offset. Thing is for that much money it should fit out of the box)

Needless to say Koolance should refund it without any problems.
 

skinnee

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Apogee XT had the same problem on Gigabyte boards, they revised their blocks and only the first few had the problem.

What it turns out to be is that Gigabyte violated the Intel "no-fly" zone around the socket with that row of caps. Irregardless, Koolance should (and I presume will) take care of the problem and you.
 

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Right on, Mr. HammerOn! That eliminates any questions as to its positioning. I was hoping, however extremely unlikely, that it was just the positioning of the Out port since it sticks out just a hair more.

A very slight offset bracket might work, but then we have to question where the center most cooled part of the block lands as well as how odd it might look. Sounds like a quick block revision is in order though.
 
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Apogee XT had the same problem on Gigabyte boards, they revised their blocks and only the first few had the problem.

What it turns out to be is that Gigabyte violated the Intel "no-fly" zone around the socket with that row of caps. Irregardless, Koolance should (and I presume will) take care of the problem and you.

Thing is, Swiftech has made it clear that it wouldn't work well on these Gigabyte boards. That's the difference here. I'd think with a block that pricey that they would warn everyone that their block would not work on some very popular enthusiast boards. Someone really didn't do their homework.:slap:
 

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Right on, Mr. HammerOn! That eliminates any questions as to its positioning. I was hoping, however extremely unlikely, that it was just the positioning of the Out port since it sticks out just a hair more.

A very slight offset bracket might work, but then we have to question where the center most cooled part of the block lands as well as how odd it might look. Sounds like a quick block revision is in order though.

I was wondering also if they couldn't just "shift the block so it wouldn't interfere with mb parts. I personally have always loved Koolance parts (had an EXOS 2, 2 x 3870 WB's, 2 x 4870's WB's, different CPU WB's, etc...) and was real excited when I heard they were releasing a new CPU WB~
 

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Sorry to hear of your problems Hammer. This is good to know though as I own a ud4p myself. Guess its a good thing that I was planning to use this block on my Bloodrage. I was scared there for a minute as i have my block sitting here on my desk already.

I am sure that Koolance will take care of you, but If you decide to sell it, Myself and i am sure other will be willing to help you.

Best of luck
 

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i dont know if this is some kind of blasphemy in WC circles....but cant you just mill away some of the metal to make a smooth fit?
 

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Yes I can. But after spending well over $100.00 dollars I would think that I wouldn't have to:)
 

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Well ~ haven't heard anything back from Koolance. I guess it is not that urgent for them to respond to a customer:shadedshu
 
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Well ~ haven't heard anything back from Koolance. I guess it is not that urgent for them to respond to a customer:shadedshu

I know it sucks to wait, but Mondays are the busiet days for hardware companies, since people send more questions and comments on weekends than any other day. Now, if they still don't answer by late today, then I'd be a bit annoyed.
 

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have you tried calling?

Koolance USA - Corporate Headquarters

2840 West Valley Highway North
Auburn, WA 98001
United States
(phone) +01 253-893-7551 (Monday-Friday, 8:00AM-5:00PM Pacific Time)
(fax) +01 253-893-7573
 

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have you tried calling?

Koolance USA - Corporate Headquarters

2840 West Valley Highway North
Auburn, WA 98001
United States
(phone) +01 253-893-7551 (Monday-Friday, 8:00AM-5:00PM Pacific Time)
(fax) +01 253-893-7573
+1
 

Temujin

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Well ~ haven't heard anything back from Koolance. I guess it is not that urgent for them to respond to a customer:shadedshu

No worries, Mr. HammerOn. Koolance emailed me back first thing and are looking over all the possible fixes since this morning. Based on the number of GBT boards I've confirmed the have the same capacitor locations, there is good reason to move quickly. Heck, some engineer in Taiwan most likely had to get out of bed and head to the factory.

Just throwing around a few obvious ideas, a bracket offset might be the quick answer and could look just fine since we're talking about a few millimeters. Given Koolance's level of quality, it will be something worthy of the price.

Soon as I hear what the final outcome is, I'll post again. :)
 
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