• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Can't get my Ati 3470 to show at 1920x1080

spin_it__

New Member
Joined
Jan 26, 2010
Messages
6 (0.00/day)
Hey guys,

I have been having problems with my graphics card and I need some technical help, because my knowledge is limited on such matters.

I have recently bought an Acer monitor to use as an extention to my desktop screen and I have been using it at a resolution of 1920x1080. When I first hooked it up it worked perfectly fine, but I notice that everytime I disconnect it and connect it again, the resolution changes. The problem I have now, is that even though I have been operating the monitor at 1920x1080 for some time now, the last time I had to disconnect it to move my wiring around, when I connected everything again, the monitor does not display at 1920x1080, and I for the life of me I cannot get it to display at that resolution again.

Monitor: Acer X223HQ (VGA only)
Graphics Card: Ati Radeon 3470
OS: Vista Business (32bit)

I played around with Ati Catalyst Control Centre, and I haven't managed to resolve the issue.

I work long hours from home and the resolution on my screen is quite important. I would appreciate any help from anyone.

Thank you,
Mario
 
Joined
Jun 26, 2008
Messages
2,417 (0.42/day)
Location
Whitby, Ontario
Processor AMD Ryzen 5 2600
Motherboard MSI B450 Gaming Plus
Memory GSkill 8GB Dual Channel DDR4-2800
Video Card(s) MSI GamingX RX580 4GB
Storage Kingston V300 240GB SSD + WD Green 2TB
Display(s) ACER K212HL 27" + Haier 55" + Lenovo Explorer Mixed Reality Headset
Case Enermax Ostrog (Red)
Power Supply EVGA SuperNOVA B2 750W
Software Win10 64bit
Sounds like it could be a bad connection or cable. Have you tried a different cable?
 

lyndonguitar

I play games
Joined
Apr 1, 2010
Messages
1,878 (0.37/day)
Location
Philippines
System Name X6 | Lyndon-ROG
Processor Intel Core i7-8700k | Intel Core i7 6700HQ
Motherboard Gigabyte Z370 Aorus Gaming 5 | Asus ROG-GL552VX
Cooling Deepcool Captain 240EX
Memory 16GB Corsair Vengeance LED | 8 GB
Video Card(s) NVIDIA GTX 1080 8 GB GDDR5X | NVIDIA GeForce GTX 950M 4GB
Storage SSDs: 500GB, HDDs: 2TB, 2TB, 3TB | SSD: 250GB, HDD: 1TB
Display(s) Samsung 49" CHG90 3840x1080@144Hz, Panasonic 32" HDTV, | 15.6"1080p
Case Cougar Panzer Max
Audio Device(s) HyperX Cloud II | Corsair Gaming H1500 7.1 | ROCCAT Kave 5.1 | Edifier M3200
Power Supply EVGA 750GQ
Mouse Logitech G403 | Razer Deathadder Chroma | Logitech G302 | Mad Catz Cyborg R.A.T. 5
Keyboard Corsair Vengeance K70 Cherry MX Red
Software Windows 10
Joined
Jan 14, 2009
Messages
2,644 (0.47/day)
Location
...
System Name MRCOMP!
Processor 5800X3D
Motherboard MSI Gaming Plus
Cooling Corsair 280 AIO
Memory 64GB 3600mhz
Video Card(s) GTX3060
Storage 1TB SSD
Display(s) Samsung Neo
Case No Case... just sitting on cardboard :D
Power Supply Antec 650w
try some simple things like conpleatly disconnecting the monitor, blow out the dust. reboot your pc without it connected. shutdown and connect it again and boot up. check if that has fixed it.

you could also try uninstalling it from device manager then reinstall it to see if that solves it. check the acer website for a driver or software for your monitor.


Edit : my post did not go through :(

EDIT 2: it did this is the wrong thread,-.-
 
Joined
Apr 10, 2010
Messages
1,831 (0.36/day)
Location
London
System Name Jaspe
Processor Ryzen 1500X
Motherboard Asus ROG Strix X370-F Gaming
Cooling Stock
Memory 16Gb Corsair 3000mhz
Video Card(s) EVGA GTS 450
Storage Crucial M500
Display(s) Philips 1080 24'
Case NZXT
Audio Device(s) Onboard
Power Supply Enermax 425W
Software Windows 10 Pro
Have you open two threads with the same title? ... or maybe I feel a bit dizzy...
 

Mussels

Freshwater Moderator
Staff member
Joined
Oct 6, 2004
Messages
58,413 (8.18/day)
Location
Oystralia
System Name Rainbow Sparkles (Power efficient, <350W gaming load)
Processor Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
Motherboard Asus x570-F (BIOS Modded)
Cooling Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
Memory 2x32GB DDR4 3600 Corsair Vengeance RGB @3866 C18-22-22-22-42 TRFC704 (1.4V Hynix MJR - SoC 1.15V)
Video Card(s) Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage 2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s) Phillips 32 32M1N5800A (4k144), LG 32" (4K60) | Gigabyte G32QC (2k165) | Phillips 328m6fjrmb (2K144)
Case Fractal Design R6
Audio Device(s) Logitech G560 | Corsair Void pro RGB |Blue Yeti mic
Power Supply Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
Mouse Logitech G Pro wireless + Steelseries Prisma XL
Keyboard Razer Huntsman TE ( Sexy white keycaps)
VR HMD Oculus Rift S + Quest 2
Software Windows 11 pro x64 (Yes, it's genuinely a good OS) OpenRGB - ditch the branded bloatware!
Benchmark Scores Nyooom.
VGA is the problem.

The VGA connection must be hooked up with the monitor powered on BEFORE turning the computer on - not after.

if it connects after teh system has powered on, it cant identify the screen and assumes its a generic monitor (which could vary as to what it thinks is supported)
 
Joined
May 5, 2009
Messages
2,270 (0.42/day)
Location
the uk that's all you need to know ;)
System Name not very good (wants throwing out window most of time)
Processor xp3000@ 2.17ghz pile of sh** /i7 920 DO on air for now
Motherboard msi kt6 delta oap /gigabyte x58 ud7 (rev1.0)
Cooling 1 green akasa 8cm(rear) 1 multicoloured akasa(hd) 1 12 cm (intake) 1 9cm with circuit from old psu
Memory 1.25 gb kingston hyperx @333mhz/ 3gb corsair dominator xmp 1600mhz
Video Card(s) (agp) hd3850 not bad not really suitable for mobo n processor/ gb hd5870
Storage wd 320gb + samsung 320 gig + wd 1tb 6gb/s
Display(s) compaq mv720
Case thermaltake XaserIII skull / coolermaster cm 690II
Audio Device(s) onboard
Power Supply corsair hx 650 w which solved many problems (blew up) /850w corsair
Software xp pro sp3/ ? win 7 ultimate (32 bit)
Benchmark Scores 6543 3d mark05 ye ye not good but look at the processor /uknown as still not benched

Mussels

Freshwater Moderator
Staff member
Joined
Oct 6, 2004
Messages
58,413 (8.18/day)
Location
Oystralia
System Name Rainbow Sparkles (Power efficient, <350W gaming load)
Processor Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
Motherboard Asus x570-F (BIOS Modded)
Cooling Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
Memory 2x32GB DDR4 3600 Corsair Vengeance RGB @3866 C18-22-22-22-42 TRFC704 (1.4V Hynix MJR - SoC 1.15V)
Video Card(s) Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage 2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s) Phillips 32 32M1N5800A (4k144), LG 32" (4K60) | Gigabyte G32QC (2k165) | Phillips 328m6fjrmb (2K144)
Case Fractal Design R6
Audio Device(s) Logitech G560 | Corsair Void pro RGB |Blue Yeti mic
Power Supply Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
Mouse Logitech G Pro wireless + Steelseries Prisma XL
Keyboard Razer Huntsman TE ( Sexy white keycaps)
VR HMD Oculus Rift S + Quest 2
Software Windows 11 pro x64 (Yes, it's genuinely a good OS) OpenRGB - ditch the branded bloatware!
Benchmark Scores Nyooom.
dont make multiple threads on the same issue. One is enough, and i've already told you what your problem is and how to solve it.

I chose to leave this one open because its in the right section - this is NOT a video card issue, but a monitor one.
 

spin_it__

New Member
Joined
Jan 26, 2010
Messages
6 (0.00/day)
In regards to double posting, it was an honest mistake and I already apologised in the other thread. I thought it was a video card issue...no need for the hostility.

I have resolved the problem by using another cable. Thanks to everyone that offered their advice and help.
 

Mussels

Freshwater Moderator
Staff member
Joined
Oct 6, 2004
Messages
58,413 (8.18/day)
Location
Oystralia
System Name Rainbow Sparkles (Power efficient, <350W gaming load)
Processor Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
Motherboard Asus x570-F (BIOS Modded)
Cooling Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
Memory 2x32GB DDR4 3600 Corsair Vengeance RGB @3866 C18-22-22-22-42 TRFC704 (1.4V Hynix MJR - SoC 1.15V)
Video Card(s) Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage 2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s) Phillips 32 32M1N5800A (4k144), LG 32" (4K60) | Gigabyte G32QC (2k165) | Phillips 328m6fjrmb (2K144)
Case Fractal Design R6
Audio Device(s) Logitech G560 | Corsair Void pro RGB |Blue Yeti mic
Power Supply Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
Mouse Logitech G Pro wireless + Steelseries Prisma XL
Keyboard Razer Huntsman TE ( Sexy white keycaps)
VR HMD Oculus Rift S + Quest 2
Software Windows 11 pro x64 (Yes, it's genuinely a good OS) OpenRGB - ditch the branded bloatware!
Benchmark Scores Nyooom.
In regards to double posting, it was an honest mistake and I already apologised in the other thread. I thought it was a video card issue...no need for the hostility.

I have resolved the problem by using another cable. Thanks to everyone that offered their advice and help.

hostility was not aimed at you. having one of those days were users think they're moderators and start telling me how to do my 'job'
 
Top