• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

AVG Update Cripples Windows

Polaris573

Senior Moderator
Joined
Feb 26, 2005
Messages
4,268 (0.61/day)
Location
Little Rock, USA
Processor LGA 775 Intel Q9550 2.8 Ghz
Motherboard MSI P7N Diamond - 780i Chipset
Cooling Arctic Freezer
Memory 6GB G.Skill DDRII 800 4-4-3-5
Video Card(s) Sapphire HD 7850 2 GB PCI-E
Storage 1 TB Seagate 32MB Cache, 250 GB Seagate 16MB Cache
Display(s) Acer X203w
Case Coolermaster Centurion 5
Audio Device(s) Creative Sound Blaster X-Fi Xtreme Music
Power Supply OCZ StealthXStream 600 Watt
Software Windows 7 Ultimate x64
Yesterday an update to the popular antivirus suite AVG left many users computers unable to boot. After rebooting, as requested by the AVG updater, Windows crashes while trying to load certain AVG drivers. The error message reads "STOP: c0000135 The program cannot start because %hs is missing from your computer". Since the culprit drivers load even during safe mode there is no way to boot Windows. AVG recommends using the AVG rescue disc located here. After booting from the disc users should use midnight commander to rename their AVG folder, usually located at C:\program files (x86)\AVG, to any other name and then booting windows normally. However, any bootable flash drive or CD with an OS that can access NTFS file systems can be used to accomplish this task. I used a bootable Ubuntu flash drive.

View at TechPowerUp Main Site
 
Joined
Jan 3, 2006
Messages
580 (0.09/day)
Location
Manitoba, Canada
Processor Intel i7 3820 @ 4.3 Ghz
Motherboard Asus P9 x79 Pro
Cooling Fans 6x 120mm, 1x 140mm, 2x 200mm
Memory 16GB corsair dominator platinum DDR3 1866
Video Card(s) Asus GTX 670 DCII TOP 2GB
Storage 240GB Intel 330 SSD, 640 GB WD, 2 TB WD, 3 TB Segate GoFlex Desk USB 3.0
Display(s) Samsung 19inch widescreen
Case Coolermaster HAF XM
Audio Device(s) onbored
Power Supply pc power and cooling 750watt
Software Windows 7 SP1
Benchmark Scores 3D Mark 11 = P9951 http://www.3dmark.com/3dm11/4564568
You'd think they would have tested this stuff before sending it out... Sounds similar to the EVE-O problem a while ago where the patch killed your windows.
 

Kreij

Senior Monkey Moderator
Joined
Feb 6, 2007
Messages
13,817 (2.21/day)
Location
Cheeseland (Wisconsin, USA)
Didn't mean to step on your news post, Pol, but this kind of thing can suck for people.
Glad you dumped into the news too. :toast:
 
Joined
Apr 4, 2008
Messages
4,686 (0.80/day)
System Name Obelisc
Processor i7 3770k @ 4.8 GHz
Motherboard Asus P8Z77-V
Cooling H110
Memory 16GB(4x4) @ 2400 MHz 9-11-11-31
Video Card(s) GTX 780 Ti
Storage 850 EVO 1TB, 2x 5TB Toshiba
Case T81
Audio Device(s) X-Fi Titanium HD
Power Supply EVGA 850 T2 80+ TITANIUM
Software Win10 64bit
Any particular reason to use avg over mse? The whole false positive thing a is a bit excessive with avg.
 
Joined
Nov 29, 2004
Messages
588 (0.08/day)
System Name Blue Beast 2.0
Processor AMD Ryzen 9 3900XT
Motherboard Gigabyte X570 AORUS MASTER
Cooling EK EK-AIO 360 D-RGB
Memory G.Skill Trident Z Neo 32 GB (2 x 16 GB) DDR4-3600 CL16
Video Card(s) EVGA RTX 3090 Ultra Gaming Hybrid
Storage Seagate FireCuda 520 500GB NVME, Western Digital SN750 1TB NVME, Western Digital SN850 1TB NVME
Display(s) AOC AG271QG, Dell UltraSharp U2414H
Case Lian Li PC-O11 Dynamic - Black
Audio Device(s) Asus Xonar DGX PCI-E 5.1
Power Supply Corsair HX850i
Mouse Logitech G502 HERO
Keyboard Corsair Strafe MK.2 Cherry MX Silent
Software Windows 10 Pro 64bit
The updated prevented one of our servers at work from booting (ya I know, AVG on a server). All the employees were sure pissed when they couldn't run a program that connected to that server :shadedshu
 

Polaris573

Senior Moderator
Joined
Feb 26, 2005
Messages
4,268 (0.61/day)
Location
Little Rock, USA
Processor LGA 775 Intel Q9550 2.8 Ghz
Motherboard MSI P7N Diamond - 780i Chipset
Cooling Arctic Freezer
Memory 6GB G.Skill DDRII 800 4-4-3-5
Video Card(s) Sapphire HD 7850 2 GB PCI-E
Storage 1 TB Seagate 32MB Cache, 250 GB Seagate 16MB Cache
Display(s) Acer X203w
Case Coolermaster Centurion 5
Audio Device(s) Creative Sound Blaster X-Fi Xtreme Music
Power Supply OCZ StealthXStream 600 Watt
Software Windows 7 Ultimate x64
Didn't mean to step on your news post, Pol, but this kind of thing can suck for people.
Glad you dumped into the news too. :toast:

No worries. We can discuss it in any thread. I just wanted an announcement on the front page for people that might still be searching for an answer.
 
Joined
Oct 7, 2008
Messages
1,888 (0.33/day)
System Name The Beast
Processor Intel Core i3-2100 @ 3.1GHz
Motherboard Asus P8P67 LE
Cooling Stock
Memory 4GB Corsair Vengeance DDR3 @ 1600MHz
Video Card(s) 1GB Sapphire Radeon HD4650 Ultimate Edition
Storage 60GB Corsair Force LE, 1TB Samsung SpinPoint F1, 500GB Seagate
Display(s) 22" Samsung T220HD & 19" Acer X193W
Case Corsair Obsidian 750D
Power Supply Corsair HX650W
Software Windows 7 Ultimate x64
Makes me glad I don't use AVG, stopped using it a long time ago because it felt bloated.
 

lism

New Member
Joined
Sep 18, 2007
Messages
138 (0.02/day)
Making your OS completely cripple is just a bad thing.
 
Joined
Mar 26, 2010
Messages
9,762 (1.91/day)
Location
Jakarta, Indonesia
System Name micropage7
Processor Intel Xeon X3470
Motherboard Gigabyte Technology Co. Ltd. P55A-UD3R (Socket 1156)
Cooling Enermax ETS-T40F
Memory Samsung 8.00GB Dual-Channel DDR3
Video Card(s) NVIDIA Quadro FX 1800
Storage V-GEN03AS18EU120GB, Seagate 2 x 1TB and Seagate 4TB
Display(s) Samsung 21 inch LCD Wide Screen
Case Icute Super 18
Audio Device(s) Auzentech X-Fi Forte
Power Supply Silverstone 600 Watt
Mouse Logitech G502
Keyboard Sades Excalibur + Taihao keycaps
Software Win 7 64-bit
Benchmark Scores Classified
avg i guess is one of best free antivirus, but i dunno later it has many false alarms, when i use it i marked my c: as exception than i got many warning based on false alarm, but its still nice anti virus if you skip that
 
Joined
Apr 30, 2008
Messages
4,875 (0.84/day)
Location
Multidimensional
System Name Boomer Master Race
Processor AMD Ryzen 7 7800X3D 4.2Ghz - 5Ghz CPU
Motherboard MSI B650I Edge Wifi ITX Motherboard
Cooling CM 280mm AIO + 2x 120mm Slim fans
Memory G.Skill Trident Z5 Neo 32GB 6000MHz
Video Card(s) Galax RTX 4060 8GB (Temporary Until Next Gen)
Storage Kingston KC3000 M.2 1TB + 2TB HDD
Display(s) Asus TUF 24Inch 165Hz || AOC 24Inch 180Hz
Case Cooler Master NR200P Max TG ITX Case
Audio Device(s) Built In Realtek Digital Audio HD
Power Supply CoolerMaster V850 SFX Gold 850W PSU
Mouse Logitech G203 Lightsync
Keyboard Atrix RGB Slim Keyboard
VR HMD ( ◔ ʖ̯ ◔ )
Software Windows 10 Home 64bit
Benchmark Scores Don't do them anymore.
Glad I don't use that program anymore...... Dumbarse's
 

Mussels

Freshwater Moderator
Staff member
Joined
Oct 6, 2004
Messages
58,413 (8.21/day)
Location
Oystralia
System Name Rainbow Sparkles (Power efficient, <350W gaming load)
Processor Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
Motherboard Asus x570-F (BIOS Modded)
Cooling Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
Memory 2x32GB DDR4 3600 Corsair Vengeance RGB @3866 C18-22-22-22-42 TRFC704 (1.4V Hynix MJR - SoC 1.15V)
Video Card(s) Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage 2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s) Phillips 32 32M1N5800A (4k144), LG 32" (4K60) | Gigabyte G32QC (2k165) | Phillips 328m6fjrmb (2K144)
Case Fractal Design R6
Audio Device(s) Logitech G560 | Corsair Void pro RGB |Blue Yeti mic
Power Supply Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
Mouse Logitech G Pro wireless + Steelseries Prisma XL
Keyboard Razer Huntsman TE ( Sexy white keycaps)
VR HMD Oculus Rift S + Quest 2
Software Windows 11 pro x64 (Yes, it's genuinely a good OS) OpenRGB - ditch the branded bloatware!
Benchmark Scores Nyooom.
and this is another good reason for why i tell people NOT to use the free AV's. MSE is the only exception, since at least its been tested decently.
 
Joined
Nov 10, 2008
Messages
1,982 (0.35/day)
Processor Intel Core i9 9900k @ 5.1GHZ all core load (8c 16t)
Motherboard MSI MEG Z390 ACE
Cooling Corsair H100i v2 240mm
Memory 32GB Corsair 3200mhz C16 (2x16GB)
Video Card(s) Powercolor RX 6900 XT Red Devil Ultimate (XTXH) @ 2.6ghz core, 2.1ghz mem
Storage 256GB WD Black NVME drive, 4TB across various SSDs/NVMEs, 4TB HDD
Display(s) Asus 32" PG32QUX (4k 144hz mini-LED backlit IPS with freesync & gsync & 1400 nit HDR)
Case Corsair 760T
Power Supply Corsair HX850i
Mouse Logitech G502 Lightspeed on powerplay mousemat
Keyboard Logitech G910
VR HMD Wireless Vive Pro & Valve knuckles
Software Windows 10 Pro
well I guess you can't infect a dead OS install with viruses, so really AVG is making your OS immune to infection :p
 
Joined
May 14, 2010
Messages
901 (0.18/day)
Location
NYU
System Name Baby Box
Processor i5 4670K @ 4GHz
Motherboard Asus Z97I-PLUS
Cooling Corsair H100i
Memory 16GB Kingston HyperX FURY DDR3 1600MHz @ CL10
Video Card(s) EVGA GTX 780 Dual FTW w/ EVGA ACX Cooler
Storage Crucial M500 240GB SSD (Boot Drive); Seagate 7200.12 1TB 7200RPM (Storage)
Display(s) ASUS VH222H 21.5" 1920x1080
Case Corsair 250D Mini ITX
Audio Device(s) Audioengine D1 DAC/Amp
Power Supply Cooler Master GX RS750 PSU
Mouse Corsair SCIMITAR RGB
Keyboard Corsair Vengeance K70 RGB
Software Windows 10 Pro x64/ Linux Mint 17.3
I switched from AVG to Avast! and couldn't be happier. Doesn't give false alarms all the time and doesn't ask me to upgrade every 3 days.
 
Joined
Jun 22, 2010
Messages
525 (0.10/day)
Location
Portsmouth,UK
System Name DESKTOP-DFEPB9I :D
Processor Ryzen 7 5800X @ 4.5GHz all cores full time, 1.225V
Motherboard ROG Strix B550 E - gaming
Cooling Silverstone Permafrost 240mm Radiator
Memory 32GB Corsair Vengeance Pro 3600MHz (4x8GB)
Video Card(s) Zotac RTX 3080 Trinity
Storage Primary: Samsung Evo 970 500GB,Secondary: Samsung Evo 970 500GB + Samsung Evo 850 250GB
Display(s) Gigabyte G27Q 27" 1440p 144Hz 1ms IPS, FreeSync Premium + Gsync
Case Antec DP502 FLUX
Audio Device(s) Asus Supreme FX on board
Power Supply Corsair RM750W (2019)
Mouse Corsair M65 Pro RGB
Keyboard Corsair K70 V2 Cherry MX Brown
Software Windows10 Pro x64
Makes me glad I don't use AVG, stopped using it a long time ago because it felt bloated.

Same here,I've stopped using AVG a while ago.I think that if such a program like Antivirus causes your OS to break,its unacceptable.

and this is another good reason for why i tell people NOT to use the free AV's. MSE is the only exception, since at least its been tested decently.

Couldnt agree more.I've tried probably all free AVs in past 10 years,but only last year I was willing to pay for 1 years license,bit skeptical,because the forums are full of peoples comments that you will be fine with a free AV..now my license is soon to be expired,but without doubts I will renew..Im on Avast! PRO and its amazing.My computers security is rock solid,nothing unwanted will get in,its such a good feeling.Im also using paid version of Malwarebytes Antimalware and its fantastic too.
 

gunsmoke

New Member
Joined
Mar 8, 2010
Messages
352 (0.07/day)
Location
u.k.
System Name OLD SCHOOL
Processor E6300 1.8 Gig
Motherboard ASUS P5VD2-X rev 0501
Cooling air
Memory 1 x 512 ddr2 1 x 1024 dd2
Video Card(s) ATI hd 3870 PCI-E
Storage 200 Gig ide/ 160 ide / 80 ide / 160 sata
Display(s) samsung
Case Thermaltake Armor Case VA8000
Audio Device(s) on bored
Power Supply 560w silverstone
Software win 7 32 bit
Benchmark Scores no time for benchmarking
I used it for 6 years not any more i Find AVG is a power hog on boot up
And makes web pages lag when its scaning internet trathic.
 

Easy Rhino

Linux Advocate
Staff member
Joined
Nov 13, 2006
Messages
15,436 (2.43/day)
Location
Mid-Atlantic
System Name Desktop
Processor i5 13600KF
Motherboard AsRock B760M Steel Legend Wifi
Cooling Noctua NH-U9S
Memory 4x 16 Gb Gskill S5 DDR5 @6000
Video Card(s) Gigabyte Gaming OC 6750 XT 12GB
Storage WD_BLACK 4TB SN850x
Display(s) Gigabye M32U
Case Corsair Carbide 400C
Audio Device(s) On Board
Power Supply EVGA Supernova 650 P2
Mouse MX Master 3s
Keyboard Logitech G915 Wireless Clicky
Software The Matrix
stopped using AVG years ago. has been going downhill for a long time now.
 

gunsmoke

New Member
Joined
Mar 8, 2010
Messages
352 (0.07/day)
Location
u.k.
System Name OLD SCHOOL
Processor E6300 1.8 Gig
Motherboard ASUS P5VD2-X rev 0501
Cooling air
Memory 1 x 512 ddr2 1 x 1024 dd2
Video Card(s) ATI hd 3870 PCI-E
Storage 200 Gig ide/ 160 ide / 80 ide / 160 sata
Display(s) samsung
Case Thermaltake Armor Case VA8000
Audio Device(s) on bored
Power Supply 560w silverstone
Software win 7 32 bit
Benchmark Scores no time for benchmarking
Joined
Nov 22, 2008
Messages
3,779 (0.67/day)
Location
Latin America, Uruguay
System Name The Lizard v2.4
Processor Intel Celeron G1840 (for the time being
Motherboard Gigabyte GA-H81-S2PH
Cooling Intel Stock Fan
Memory 16GB Kingston HyperX 1600
Video Card(s) MSI Gaming GTX 750Ti (For the time being)
Storage 500GB Samsung F1, 160GB Maxtor "Older than god"
Display(s) AOC 28' LCD
Case Coolermaster N200
Audio Device(s) Onboard
Power Supply Antec VP500P
Software Windows 7 Ultimate x64
Benchmark Scores No crashes in the last 24 minutes.
I used AVG till 8 and it was awesome but now, avast! has the responsabilty for safety in my pc
 

MxPhenom 216

ASIC Engineer
Joined
Aug 31, 2010
Messages
12,944 (2.61/day)
Location
Loveland, CO
System Name Ryzen Reflection
Processor AMD Ryzen 9 5900x
Motherboard Gigabyte X570S Aorus Master
Cooling 2x EK PE360 | TechN AM4 AMD Block Black | EK Quantum Vector Trinity GPU Nickel + Plexi
Memory Teamgroup T-Force Xtreem 2x16GB B-Die 3600 @ 14-14-14-28-42-288-2T 1.45v
Video Card(s) Zotac AMP HoloBlack RTX 3080Ti 12G | 950mV 1950Mhz
Storage WD SN850 500GB (OS) | Samsung 980 Pro 1TB (Games_1) | Samsung 970 Evo 1TB (Games_2)
Display(s) Asus XG27AQM 240Hz G-Sync Fast-IPS | Gigabyte M27Q-P 165Hz 1440P IPS | Asus 24" IPS (portrait mode)
Case Lian Li PC-011D XL | Custom cables by Cablemodz
Audio Device(s) FiiO K7 | Sennheiser HD650 + Beyerdynamic FOX Mic
Power Supply Seasonic Prime Ultra Platinum 850
Mouse Razer Viper v2 Pro
Keyboard Razer Huntsman Tournament Edition
Software Windows 11 Pro 64-Bit
Just use MSE for your virus protection!
 
Joined
Jun 18, 2010
Messages
364 (0.07/day)
Switched to Avast! around a couple of months ago and it's been incredibly well behaved. I suggest it to anyone looking for a new anti-virus.
 

..'Ant'..

New Member
Joined
Apr 16, 2008
Messages
294 (0.05/day)
Location
█♣█
System Name Anth's Old i7 Monster™
Processor i7 940 @ 3.8Ghz
Motherboard ASUS P6TD Deluxe
Cooling Prolimatech Megahalems
Memory 12GB (6x2GB) G.Skill DDR3-1600Mhz
Video Card(s) Gigabyte GTX 680 2GB W/Accelero Twin Turbo II
Storage Crucial M4 SSD 128GB / 2 x Samsung F3 Spinpoint 1TB RAID 0 /WD VelociRaptor 150GB
Display(s) Sharp Aquos 40LE700UN LED 40" Widescreen @ [1920x1080] 1080p
Case Cooler Master Cosmos 2
Audio Device(s) Auzentech X-Fi Forte 7.1 + Logitech Z-5500 5.1 Speakers
Power Supply Corsair AX1200W
Software Windows 7 Ultimate x64
Well I'm happy to be using Microsoft Security Essentials and have no problems.
 
Joined
Apr 30, 2008
Messages
4,875 (0.84/day)
Location
Multidimensional
System Name Boomer Master Race
Processor AMD Ryzen 7 7800X3D 4.2Ghz - 5Ghz CPU
Motherboard MSI B650I Edge Wifi ITX Motherboard
Cooling CM 280mm AIO + 2x 120mm Slim fans
Memory G.Skill Trident Z5 Neo 32GB 6000MHz
Video Card(s) Galax RTX 4060 8GB (Temporary Until Next Gen)
Storage Kingston KC3000 M.2 1TB + 2TB HDD
Display(s) Asus TUF 24Inch 165Hz || AOC 24Inch 180Hz
Case Cooler Master NR200P Max TG ITX Case
Audio Device(s) Built In Realtek Digital Audio HD
Power Supply CoolerMaster V850 SFX Gold 850W PSU
Mouse Logitech G203 Lightsync
Keyboard Atrix RGB Slim Keyboard
VR HMD ( ◔ ʖ̯ ◔ )
Software Windows 10 Home 64bit
Benchmark Scores Don't do them anymore.
Yep, I also switched to Avast awhile back from AVG. AVG was good several yrs ago for me but like others said, bogged down the system :(

Plus I love dat update alert lady voice that Avast has "Virus Database Has Been Update" :)
 

gunsmoke

New Member
Joined
Mar 8, 2010
Messages
352 (0.07/day)
Location
u.k.
System Name OLD SCHOOL
Processor E6300 1.8 Gig
Motherboard ASUS P5VD2-X rev 0501
Cooling air
Memory 1 x 512 ddr2 1 x 1024 dd2
Video Card(s) ATI hd 3870 PCI-E
Storage 200 Gig ide/ 160 ide / 80 ide / 160 sata
Display(s) samsung
Case Thermaltake Armor Case VA8000
Audio Device(s) on bored
Power Supply 560w silverstone
Software win 7 32 bit
Benchmark Scores no time for benchmarking
Yep, I also switched to Avast awhile back from AVG. AVG was good several yrs ago for me but like others said, bogged down the system :(

Plus I love dat update alert lady voice that Avast has "Virus Database Has Been Update" :)

When i herd that voice i had my sound on full on boot up,
It made me jump out my skin.
 
Top