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HELP!! Odd Browser problem after Virus

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I was fixing this computer that had the Smart Internet Protection 2011 Virus on it and I removed the infection but now I am able to go to any website except for gmail.com. I can go to google.com but if i click the gmail link it displays "Page could not load" error. I installed thunderbird and gmail worked through it but the Cx wants to use the browser.
 
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I was fixing this computer that had the Smart Internet Protection 2011 Virus on it and I removed the infection but now I am able to go to any website except for gmail.com. I can go to google.com but if i click the gmail link it displays "Page could not load" error. I installed thunderbird and gmail worked through it but the Cx wants to use the browser.

Reset your browser to factory settings. What browser are you using?
 
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Reset your browser to factory settings. What browser are you using?

Already did that. IE8. Fixed it by resetting IE and fixing registry.
 
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make sure gmail isn't listed in the host files
 
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BinaryMage

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Try installing Firefox or Chrome. If one of those doesn't work, you'll know it's not a browser problem.
 
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Try installing Firefox or Chrome. If one of those doesn't work, you'll know it's not a browser problem.

Been there Done that. Determined that there was a rootkit and OS reinstalled.
 
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haha cx, man i use that term a 100 times a day. i read it and it seemed totally natural then i was like um im not at work. so did you get this fixed? and binary mage, seriously, read wtf he said man. you did check for a proxy setting right? lol i know that's basic but if the https crap is set it could interfere w/ gmail if you use ssl version or whatever.
 

BinaryMage

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I'm sorry. I was just trying to help. And he never said he reinstalled the os, at least on this thread.
 
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Case Corsair Graphite Series 600T
Audio Device(s) Creative Soundblaster X-Fi Titanium
Power Supply Corsair HX 750W Gold
Software Windows 7 Pro x64
haha cx, man i use that term a 100 times a day. i read it and it seemed totally natural then i was like um im not at work. so did you get this fixed? and binary mage, seriously, read wtf he said man. you did check for a proxy setting right? lol i know that's basic but if the https crap is set it could interfere w/ gmail if you use ssl version or whatever.

Yep, one of the first things I did.

I'm sorry. I was just trying to help. And he never said he reinstalled the os, at least on this thread.

OSRI stands for Operating System ReInstall
 

BinaryMage

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Oh, okay. Sorry. Have you tried pinging using the command prompt?
 
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