freaksavior
To infinity ... and beyond!
- Joined
- Dec 11, 2006
- Messages
- 8,095 (1.28/day)
| System Name | ZeroUptime | M.A.S.S / MM1 |
|---|---|
| Processor | Xeon 2659 v3 / Xeon 2683 v4 / ARM A14 |
| Motherboard | Asus X99-E-10G WS / ASRock x99 usb 3.1 / Apple |
| Cooling | NZXT Kraken / Noctua NH-L12 / Apple |
| Memory | 16Gb DDR4 / 32Gb DDR4 / 16GB HBLM |
| Video Card(s) | Powercooler ATI vega 64 / GT 7300 / ARM |
| Storage | Samsung 970 512 Evo NVMe / A lot. / 256 + 512 External TB3 |
| Display(s) | Acer Predator X34 / Headless / Acer X34 Non predator |
| Case | NZXT H630 |Rosewill 8bay 4u server chasiss / MMM1 |
| Audio Device(s) | Onboard / Onboard / Onboard |
| Power Supply | Corais HX850 | Corsair TX750 / Internal 250w |
| Mouse | g502 proteus core / Headless / g502 proteus core |
| Keyboard | Corsair K95 Cherry Blue / Headless / K65 Cherry Red |
| Software | Windows 10 / ESXI / Big Sur 11.2.2 |
Another 1.5tb died a few days ago, caused my raid to go critical and my 500gb died a while ago (that one I replaced with the ssd) SO I 'm writing to them again.
Now this is just me being frustrated, I didn't send most of this. but this is how I feel.
Hello again....
Recently I had more hard drives fail,(YAY) but with so many drivesI can take a few dying out. What I was upset about was my raid was almost destroyed form this (again) but I still sent in the drive(s) anyway and hoped it would rebuild once I got the new drive, thankfully it is rebuilding now and has 9 hours to go..
But, the issue lies with another drive I sent int. I sent in two drives, RMA#1004354479, it was the 500gb.
The 1.5tb for now it fine, the 500gb drive that I rma'd was DOA, I am fed up with these drives dying. It's consistently the 1.5tb and the 500gb drive i've had. Every laptop drive, and my 750gb is perfect as well as my 2tb's, 40gb, and 120gb, but again, 1.5tb and 500gb dye. With having sent in this many drives as I have, you would think it would be much, much cheaper and a lot less hassle for both Seagate, and myself to just upgrade the drive because apparently Seagate cannot make a 1.5 or a 500gb that actually works for more than a few weeks.
I am pretty sure this was included in the emails from before but for the record
http://www.techpowerup.com/forums/showthread.php?p=2239084
Now what would make my day.? You (Seatate) reimburse me for all the drives ive sent in at $9 a piece. Just look through your history with my last name, You can find that at the end of this email.
Now, in all honesty, I don't expect y'all to do that, that's crazy right? I mean what kind of customer service would do that for a customer with 19+ Seagate drives? Well I hope you will. but there is one simple solution to this issue. Upgrade the drive to something with a tad bit more reliability. I don't want to hear "we can't do that" because I know you can. I know it has cost you more money to replace my 19 hard drives (or however many I have sent in, i've lost count now) than to simply replace it with a 1tb or something that actually works and doesn't fail.
Put plainly, if my request isn't taken care of. Seagate can kiss my business good bye, when people ask my opinion, it won't be seagate, if asked how good they are, I will proceed to tell them the entire story of all my drives who have failed, which means I will say you are crap. Now you might be reading this thinking okay whatever it's one customer, sure, I am one customer, but I know I have more hard drives of seagate brand than most consumer do or ever will. So please, keeps this in mind when choosing your reply.
Aaron
Now this is just me being frustrated, I didn't send most of this. but this is how I feel.
Hello again....
Recently I had more hard drives fail,(YAY) but with so many drivesI can take a few dying out. What I was upset about was my raid was almost destroyed form this (again) but I still sent in the drive(s) anyway and hoped it would rebuild once I got the new drive, thankfully it is rebuilding now and has 9 hours to go..
But, the issue lies with another drive I sent int. I sent in two drives, RMA#1004354479, it was the 500gb.
The 1.5tb for now it fine, the 500gb drive that I rma'd was DOA, I am fed up with these drives dying. It's consistently the 1.5tb and the 500gb drive i've had. Every laptop drive, and my 750gb is perfect as well as my 2tb's, 40gb, and 120gb, but again, 1.5tb and 500gb dye. With having sent in this many drives as I have, you would think it would be much, much cheaper and a lot less hassle for both Seagate, and myself to just upgrade the drive because apparently Seagate cannot make a 1.5 or a 500gb that actually works for more than a few weeks.
I am pretty sure this was included in the emails from before but for the record
http://www.techpowerup.com/forums/showthread.php?p=2239084
Now what would make my day.? You (Seatate) reimburse me for all the drives ive sent in at $9 a piece. Just look through your history with my last name, You can find that at the end of this email.
Now, in all honesty, I don't expect y'all to do that, that's crazy right? I mean what kind of customer service would do that for a customer with 19+ Seagate drives? Well I hope you will. but there is one simple solution to this issue. Upgrade the drive to something with a tad bit more reliability. I don't want to hear "we can't do that" because I know you can. I know it has cost you more money to replace my 19 hard drives (or however many I have sent in, i've lost count now) than to simply replace it with a 1tb or something that actually works and doesn't fail.
Put plainly, if my request isn't taken care of. Seagate can kiss my business good bye, when people ask my opinion, it won't be seagate, if asked how good they are, I will proceed to tell them the entire story of all my drives who have failed, which means I will say you are crap. Now you might be reading this thinking okay whatever it's one customer, sure, I am one customer, but I know I have more hard drives of seagate brand than most consumer do or ever will. So please, keeps this in mind when choosing your reply.
Aaron
Last edited:
