- Joined
- Jul 23, 2010
- Messages
- 226 (0.05/day)
Processor | i5 4690k |
---|---|
Motherboard | asus z97a usb 3.1 |
Cooling | ZALMAN CNPS9900ALED |
Memory | Crucial Ballistix Tactical Tracer 16GB (4 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 |
Video Card(s) | geforce gtx 1080 reference |
Storage | mushkin 1TB Solid State Drive - MKNSSDRE1TB Reactor/ wd black 1 tb 7200 rpm |
Display(s) | TCL 4 inch shd tv |
Case | Phanteks Luxe |
Audio Device(s) | sony 300 watt 2.1 sound bar |
Power Supply | egva supernova 550 g2 series |
Mouse | razer mamba elite |
Keyboard | razer black widow chroma |
Software | win 10 64 home |
howdy. if this isnt the right forum please move it.
a friend has a 3 year old hp or compaq tower. they called me to help. they are not able to get into the admin accound, because the password was changed. it was changed by them when a popup told them for security they should change thier password.
after it was changed they could no longer get into the admin account with the password they changed it to, and the computer started sending out emails to everyone on her address list with porn and viagara type adds.
i ran anti virus and we found 20 trogans, virus, ect. everything comes back clean now, but we still cant get into asdmin account to format drive.she doesnt have a vista system disc, just the recovery partition.
1.. is there a way to get the password?
2... if not can i install a new hdd and install from her recovery partition?
3...will i be able to install new hdd and install vist from my disc or is the mb set up to not alow that?
thanks for any help, they are on a limited budget and are true friends to me and i would like to help them. thanks! sam
a friend has a 3 year old hp or compaq tower. they called me to help. they are not able to get into the admin accound, because the password was changed. it was changed by them when a popup told them for security they should change thier password.
after it was changed they could no longer get into the admin account with the password they changed it to, and the computer started sending out emails to everyone on her address list with porn and viagara type adds.
i ran anti virus and we found 20 trogans, virus, ect. everything comes back clean now, but we still cant get into asdmin account to format drive.she doesnt have a vista system disc, just the recovery partition.
1.. is there a way to get the password?
2... if not can i install a new hdd and install from her recovery partition?
3...will i be able to install new hdd and install vist from my disc or is the mb set up to not alow that?
thanks for any help, they are on a limited budget and are true friends to me and i would like to help them. thanks! sam