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laptop probs

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Hi my daughter brought here ( Lenovo 3000 n500 ) laptop down today as it would not boot into windows it goes past the Lenovo part then just goes to the black screen, she lost the original discs years ago so I put in a legal copy of win 7 32bit a while ago and it was working okay then this, I have tried booting up with the windows disc but it goes to starting windows and sits there, any help would be appreciated
 

Fourstaff

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Are you booting off the Windows disc?
 
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did you activate widows? And was this install 30 days ago? If you install windows 7 and do not activate after 30 days it will just go black. You will have to reinstall and then activate
 
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Hi thanks for the speedy replies, yes I am booting from the windows disc and yes I did activate it
 
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try another hard-drive in it, to install windows.. it may have a shagged drive so it ain't playing ball.
 
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Hi I don't have a spare one , I have an external 500gb USB drive could I use that
 
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can you at least get into bios? looks like you got a corrupted OS there
 

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can you at least get into bios? looks like you got a corrupted OS there

He managed to get to Windows loading screen, I assume BIOS is fine.
 
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I have never updated the bios.
 

95Viper

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What does a "shagged drive" mean?

Info --> "shagged"

Back on topic:

Some came with the recovery partition; and, it has not been wiped it out, you may be able to use it.

This is from the manual:

Introducing Rescue and Recovery
If Windows is not running properly, use the Rescue and Recovery
workspace to help solve or identify your problem.
1 Turn off the computer, and then turn it on again.
2 When the Lenovo logo comes up, immediately press the Lenovo Care
button, F11, or Enter key.
3 After the Rescue and Recovery workspace opens, you can do the following:
• Rescue and Restore your files, folders, or backups.
• Configure your system settings and passwords.
• Communicate using the Internet and link to the support site.
• Troubleshoot and diagnose problems using diagnostics.

Restoring the factory contents from the service partition
1 If possible, save all your files and shut down your operating system.
2 Turn off the computer, and then turn it on again.
3 When the Lenovo logo comes up, immediately press the Lenovo Care
button, F11, or Enter key. The Rescue and Recovery workspace opens.
4 Click Full Restore and follow the instructions on the screen.




Lenovo 3000 N500 Hardware Maintenance Manual, in case you need/want it.
And, How can I get a Product Recovery CD or DVD?
 
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Sorry none of it worked, now I get a message, disc read error.
 

95Viper

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If you can... pull the disk out of the laptop and test it in another system.
 
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Test the memory with memtest and the hdd for bad sectors...
 
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I can't get into the system to do anything and I don't have another laptop to test the hard drive in.
 
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Well, boot from a usb or cd drive(hiren boot cd have all the tools you need for test)...
 
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The first thing I would do is install Windows 7 again. If it won't...then I'd 'start' to look elsewhere.

Best,

LC
 
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He say already try that, if you read all the threat...my bet it is hdd with bad sectors,second, defective ram or defective motherboard
 
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try a linux live cd/dvd, if that works then its the hard drive, use linux to get the files from it and get a working in it.
 

95Viper

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I can't get into the system to do anything and I don't have another laptop to test the hard drive in.

It should use a SATA interface... see if you can plug into your desktop and run scans/tests on it.

Check it for baddies when you hook it up (if you can)... no telling where it has been surfing.
 
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Hi I tried it in my tower in place of my second hard drive but the same happen and I couldn't get into it, so I think it is the hard drive and from what I see they aren't cheep
 
D

Deleted member 24505

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Hi I tried it in my tower in place of my second hard drive but the same happen and I couldn't get into it, so I think it is the hard drive and from what I see they aren't cheep

If you are in the UK, try CEX, they do some fairly cheap 2.5" sata HDD's

250gb is £22, 500gb is £40.
 
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Hi does it have to be one just for a lenovo or will any 250gb 2.5 data hard drive do.
 

de.das.dude

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harddisk is dying or dead.

any 2.5" should do. go with hitachi. i have a 7year old hitachi that works and does not have a single error. its always been my os drive.
 
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Hi yes it has had a tough life , I have ordered one from CEX £22. so I will wait and see what happens.
 
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