EA doing something....right?

[Guitar]

http://www.engadget.com/2013/08/20/eas-origin-store-now-allows-returns-downloaded-games/

Gamers have been choking lately on some of the restrictive DRM for upcoming consoles and titles, but at least EA is offering some relief. It just announced that its Origin store now features the "great game guarantee," letting you return downloaded games after purchasing. You'll have 24 hours to send it back, digitally speaking, after you first launch the game, or seven days from the date of purchase (or release date for pre-orders). By contrast, Steam offers no refunds or exchanges on any of its games. Origin's new policy is now available in 20 countries, but only applies to EA-published games and not downloadable content. There's also a clause for any "abuse of the refund process," so if you're looking to see how many games you can beat in a day, you may wanna rethink that.

I've always wondered why this has not been done on Steam. It makes perfect sense IMO, somebody releases a game that is severely buggy, really shitty, etc. and you're out $5-$50 for it. I think this is a great move by EA...and I think if they can limit crap/false returns like they apparently are in their "clause", I think that will be great.

 

[Mathragh]

great! lets hope this leads steam to slacken its policies a bit aswell.

Sounds like a new wind is blowing through EA.

 

[RCoon]

great! lets hope this leads steam to slacken its policies a bit aswell.

Sounds like a new wind is blowing through EA.

This is what happens when a taxi driver sets fire to his copy of Sim City and throws it at Maxis HQ. I will always remember that guy, and thank him in my mind, because I believe his actions helped towards making EA a better company xD

 

[Sasqui]

This is what happens when a taxi driver sets fire to his copy of Sim City and throws it at Maxis HQ. I will always remember that guy, and thank him in my mind, because I believe his actions helped towards making EA a better company xD

I lol'd. Is that a real story?

 

[AsRock]

Consoles only BS, so it just pissed on PC gamers once again like they did with asking what could we do to make TW8 a better game then scrapping the PC version of TW..

EA can go to hell till they stop singling out the PC..

 

[RCoon]

I lol'd. Is that a real story?

"Sitting in the back of an Uber Car in San Francisco on the way to the Moscone Center, dreadfully hungover and slightly bewildered Cara was trying to deal with the morning’s sunlight with the grace of a newborn vampire. I was flinching at the driver’s chatty demeanour, and dreading the inevitable question: “So, what brings you to San Francisco?”

“Oh, videogames,” I reply, slightly lazily. And then I realise my manners, internally screaming for water. “There’s a videogames conference on.”

One always dreads the public’s reaction after this explanation.

“Oh videogames?” the driver replies, in a jolly manner. “I love videogames!”

I sigh with a wistful air. Of course he does. But please, Mr Driver, my body cannot cope with your lively manner. I need silence now. I need silence. Please stop talking. (But Cara cannot abide silence and she gives in.)

I say weakly, “What have you been playing recently?”

“Oh, the new Simcity,” he says, as if he has not just dropped a conversational grenade.

Oh dear, I think. He goes on.

“I bought the new Simcity, and it’s just terrible. Awful. The map size is an abomination. Everyone on the forums is in outrage. They have ruined the game – Simcity 4 was much better. They’ve changed all the systems and it’s just gone wrong. It’s just unplayable.”

He seemed primarily angry about the map size, no mention of any server issues at all. He couldn’t care less about the server issues. It’s all the freaking map size.

HE CONTINUES.

“I just thought it was an outrage. I took my copy of Simcity and drove to the Maxis HQ. Then I set it on fire and threw it at the building.”

You what. YOU WHAT.

“And then I left a little note – ‘You can keep your free DLC‘.”

There is silence in the car.

“You set it on fire?” I said.

“Yes.”

He then looks at the meter and tells me that will be fifteen dollars

This is part of a Bargain Bucket report on RPS

I'm pretty sure there is an official report of it somewhere confirming that a man set fire to something outside of Maxis HQ

 

[Frick]

Consoles only BS, so it just pissed on PC gamers once again like they did with asking what could we do to make TW8 a better game then scrapping the PC version of TW..

EA can go to hell till they stop singling out the PC..

Huh? It's for Origin Store, which doesn't exist on consoles. You can read about it on the official site right now.

The new Origin Great Game Guarantee works like this: You may return EA full game downloads (PC or Mac) purchased on Origin for a full refund--within 24 hours after you first launch the game, within seven days from when you purchased it, or within the first seven days after the game's release date if you pre-ordered it (whichever of these conditions happens first).

I think this is a good example of how people will hate EA no matter what they do.

 

[AsRock]

Huh? It's for Origin Store, which doesn't exist on consoles. You can read about it on the official site right now.




I think this is a good example of how people will hate EA no matter what they do.

OOh explained much better there, I guess they are getting desperate.. They can still burn in hell for what they did with TW..

They have no games i want anyways they already screwed up TW, Simcity and Syndicate so to me they should do this as there games generally suck.

So they all so saying don't buy our games from places like Gamestop as well as ya ass is not covered.

 

[FordGT90Concept]

great! lets hope this leads steam to slacken its policies a bit aswell.

Steam is restricted by what publishers say. Valve could on their own titles though.

 

[WhiteNoise]

I returned a game on steam before. I bought it and had some issues so i contacted them and they refunded my money.

Cool that EA is offering this.

 

[Depth]

Does this mean that pirate groups can now get full access to a game, then get a refund?

 

[silkstone]

Does this mean that pirate groups can now get full access to a game, then get a refund?

Because pirates never get access to early release or release day copies normally?

 

[lyndonguitar]

Does this mean that pirate groups can now get full access to a game, then get a refund?

Nothing changes... It'll still get pirated, some games even get leaked and be available for pirates before the actual release date.

and afaik you can't abuse it, aka buy every game and refund them, and they are risking themselves anyway because you are giving your financial information. I doubt pirate groups will take advantage of this feature.

 

[remixedcat]

Wow good going EA.

 

[Wrigleyvillain]

I've always wondered why this has not been done on Steam. It makes perfect sense IMO, somebody releases a game that is severely buggy, really shitty, etc. and you're out $5-$50 for it.

Or waiting for a patch or three.

 

[niko084]

I guess this still doesn't mean I can return SimCity?

Because there is a game much alike on facebook that's way better

 

[remixedcat]

Gimmie your copy then if you don't want it and they won't return it.