Intel RMA review

rangerone766 · Sep 21, 2013

so my poor to mediocre 2600k finally crapped out on me last week. topped out at 5.0 and needed a ton of volts, the IMC wouldn't do more than 1886mhz when the multi was above 44. in the grand scheme of things, good riddance.

Tuesday the 17 I chatted with intel about getting an RMA going, online chat was very fast and easy. sent the cpu out Wednesday the 18th. Friday the 20th Intel shipped out a new cpu 2nd day air. scheduled to be delivered on Monday the 23. Now keep in mind this was a standard RMA, not an advance RMA where you buy the cpu from Intel and they refund you once your dead chip arrives.

Fastest, easiest, no hassle RMA I have ever had. Way to go Intel! Now if we could get some other tech companies to be as diligent.
:rockout:

Aquinus · Sep 21, 2013

I'm glad your experience was good. I've found many reputable companies, when you do an RMA properly, will give your excellent turn around times. Western Digital will send you back a new drive the day they get it and will send it back by 2 day shipping here in the US. If you need to have Apple fix a device, they will overnight a box to you, that has a label to be overnighted back, then they fix it in a day and overnight it back. I've had Apple turnaround a device in 5 business days total without costing a dime to me, which isn't too shabby.

freeboy · Sep 22, 2013

its funny how different comapnies behave.. I had an issue where Corsair shorted a part in a cooling system, and Got a tech on the line at the end of the day, I had my clips the next day before noon across the country....
others not so good, like recently "by before 6 ships today" turned into a week of waiting .. and everything was in stock, then they begged me to give them a positive review... whatever...

Kursah · Sep 22, 2013

Well for those that buy a new processor, go with the Performance Protection Plan for $25 to get a no-questions asked RMA: http://click.intel.com/tuningplan/

I did it, and used it on my 4770k for the sake of getting a better OC-er, and it worked flawlessly!

I didn't lie about OC-ing my chip or anything, they don't care with the performance plan, but they WILL care with the standard warranty and WILL NOT warranty your CPU if you acknowledge you have overclocked it...and trust me they ask early on. Tough to blame them!

Glad you got your chip RMA'd ranger! :toast:

freeboy · Sep 22, 2013

does the new plan cover de lidded chips too? I would be surprised if it did >>??

Kursah · Sep 22, 2013

No, it won't cover physical modifications. But covering a failed chip from OC-ing I feel is well worth the $25 investment.

http://click.intel.com/tuningplan/terms-and-conditions

freeboy · Sep 22, 2013

yep... nice

shovenose · Sep 22, 2013

But they're still making a free $25 because most people won't use it

rangerone766 · Sep 22, 2013

they never asked if I overclocked or overvolted. I described I came to the conclusion that the chip was dead, and 1 minute later had a RMA number.

I feel it was a poor chip from the beginning and was destined to die early regardless. was the first cpu that's died on me.

Sinzia · Sep 22, 2013

I really should call in my tuning plan on this 2600k, temps keep going up and up no matter what cooling I use.

Nice to see you got treated well.

Deleted member 110753 · Sep 22, 2013

To do a RMA with a processor is very easy, that's not the same thing with other devices, a PSU for example...

System Name	mine
Processor	2600k@5.2ghz 1.41 vcore
Motherboard	asrock z77 OC Formula
Cooling	pa120.3, apogee HD, mcp655 pump
Memory	16gigs ddr3 1600mhz sammy's @ 1886
Video Card(s)	evga gtx470 under water on a seperate loop
Storage	Crucial M4 128gig SSD
Display(s)	HP 2511x 25inch led
Case	none ATM
Audio Device(s)	onboard
Power Supply	PC Power & Cooling 750watt seasonic x-1250watt(dead)
Software	win 8 pro 64bit

System Name	Apollo
Processor	Intel Core i9 9880H
Motherboard	Some proprietary Apple thing.
Memory	64GB DDR4-2667
Video Card(s)	AMD Radeon Pro 5600M, 8GB HBM2
Storage	1TB Apple NVMe, 4TB External
Display(s)	Laptop @ 3072x1920 + 2x LG 5k Ultrafine TB3 displays
Case	MacBook Pro (16", 2019)
Audio Device(s)	AirPods Pro, Sennheiser HD 380s w/ FIIO Alpen 2, or Logitech 2.1 Speakers
Power Supply	96w Power Adapter
Mouse	Logitech MX Master 3
Keyboard	Logitech G915, GL Clicky
Software	MacOS 12.1

System Name	beastybuild
Processor	4670k
Motherboard	GigabyteZ87X-UD4H
Cooling	SR-1 360 and GTX 360 custom, Koolance 380Iblock, swiftech355 &xspc"restop"
Memory	2X4gig G Skill Ripjaw 2400
Video Card(s)	Gigabyte gtx660ti(OC) windforce
Storage	western Digi sata
Display(s)	Acer 24 LCD
Case	modmantasticca
Audio Device(s)	basic onboard
Power Supply	Sea Sonic G550m
Software	Win 7 Enterprise 64
Benchmark Scores	4.9 stable with mem at 1333 4.8 stable with mem at 2133

System Name	Kursah's Gaming Rig 2018 (2022 Upgrade) - Ryzen+ Edition \| Gaming Laptop (Lenovo Legion 5i Pro 2022)
Processor	R7 5800X @ Stock \| i7 12700H @ Stock
Motherboard	Asus ROG Strix X370-F Gaming BIOS 6203\| Legion 5i Pro NM-E231
Cooling	Noctua NH-U14S Push-Pull + NT-H1 \| Stock Cooling
Memory	TEAMGROUP T-Force Vulcan Z 32GB (2x16) DDR4 4000 @ 3600 18-20-20-42 1.35v \| 32GB DDR5 4800 (2x16)
Video Card(s)	Palit GeForce RTX 4070 JetStream 12GB \| CPU-based Intel Iris XE + RTX 3070 8GB 150W
Storage	4TB SP UD90 NVME, 960GB SATA SSD, 2TB HDD \| 1TB Samsung OEM NVME SSD + 4TB Crucial P3 Plus NVME SSD
Display(s)	Acer 28" 4K VG280K x2 \| 16" 2560x1600 built-in
Case	Corsair 600C - Stock Fans on Low \| Stock Metal/Plastic
Audio Device(s)	Aune T1 mk1 > AKG K553 Pro + JVC HA-RX 700 (Equalizer APO + PeaceUI) \| Bluetooth Earbuds (BX29)
Power Supply	EVGA 750G2 Modular + APC Back-UPS Pro 1500 \| 300W OEM (heavy use) or Lenovo Legion C135W GAN (light)
Mouse	Logitech G502 \| Logitech M330
Keyboard	HyperX Alloy Core RGB \| Built in Keyboard (Lenovo laptop KB FTW)
Software	Windows 11 Pro x64 \| Windows 11 Home x64

System Name	beastybuild
Processor	4670k
Motherboard	GigabyteZ87X-UD4H
Cooling	SR-1 360 and GTX 360 custom, Koolance 380Iblock, swiftech355 &xspc"restop"
Memory	2X4gig G Skill Ripjaw 2400
Video Card(s)	Gigabyte gtx660ti(OC) windforce
Storage	western Digi sata
Display(s)	Acer 24 LCD
Case	modmantasticca
Audio Device(s)	basic onboard
Power Supply	Sea Sonic G550m
Software	Win 7 Enterprise 64
Benchmark Scores	4.9 stable with mem at 1333 4.8 stable with mem at 2133

Intel RMA review

rangerone766

Aquinus

Resident Wat-man

freeboy

Kursah

Super Moderator

freeboy

Kursah

Super Moderator

freeboy

shovenose

rangerone766

Sinzia

Deleted member 110753

Guest

System Name	Sierra ~ Server
Processor	Core i5-11600K ~ Core i3-12100
Motherboard	Asus Prime B560M-A AC ~ MSI PRO B760M-P
Cooling	CM 212 Black RGB Edition ~ Intel Stock Cooler
Memory	64GB (2x 32GB) DDR4-3600 ~ 32GB (4x 8GB) DDR4-3200
Video Card(s)	XFX Radeon RX 6950 XT ~ EVGA GeForce GTX 970
Storage	4TB Samsung 990 Pro with Heatsink NVMe SSD ~ 2TB Kingston NV1 NVMe SSD + 500GB WD Blue SATA SSD
Display(s)	2x Dell S2721QS 4K 60Hz ~ N/A
Case	Asus Prime AP201 - Open Frame Chassis
Power Supply	Thermaltake GF1 850W ~ Thermaltake Smart 500W
Software	Windows 11 Pro ~ Proxmox VE
Benchmark Scores	Laptops: Dell Latitude E7270, Dell Latitude 14 Rugged 5420.

System Name	FragBox
Processor	Intel Core i7 2600K @ 5.0GHz/1.45 volts
Motherboard	Asus P8Z77 WS
Cooling	Custom CPU loop
Memory	Kingston 12GB DDR3 1600
Video Card(s)	Galaxy GTX 680/Zotac GTX 680 in SLi/EVGA GTX 650Ti
Storage	2 Vertex 3 120's, raid 0, 2 Seagate Momentus XT 500GB's in raid 0, 1 Hitatchi 2TB for backup
Display(s)	3 Acer S232HLX2 in nvidia surround
Case	Corsair C70 White
Audio Device(s)	Onboard
Power Supply	Corsair AX1200
Software	Win 7 x64 Pro