Mouse stops working seconds of minutes after plug in

[lyndonguitar]

I have this mouse Madcatz Cyborg Rat 5 and It had a problem. the sensor totally stops working, the buttons and scroll wheel still works, only the sensor.

I sent it to RMA and they repaired/returned it now, but not even 1 month after return, it's starting to do this again.

This time I tried troubleshooting it to see how to fix this and what's causing it before returning it to RMA again

I observed that It works right after you plug it in, then after a couple of seconds or minutes (depending on how long it was unplugged) the sensor would stop working. If you remove and replug it in immediately it will not work. I suspect this is the mouse overheating. Is such a thing possible? anyone else who has experienced this on any mouse?

It's gonna be RMA'ed again so no problem, I just wanted to know what's causing it. or maybe the possible fixes in case it happens again when its out of warranty.

edit: little typo on the title

 

[W1zzard]

I've recently seen this happen with the Intel USB 3.0 driver (on all ports, even 2.0), try uninstalling it and see if that improves things.

 

[Kaynar]

I had a RAT 7 about 2-3 years ago which had exactly the problem you describe. Unplugging the mouse and re-plugging it was the only solution to my issue. Mine sometimes worked a whole day without issues and the next day the laser would stop working about 5-10 times a day. Before developing this issue I had a problem with only the Y-axis laser stopping to respond, while the X-axis still worked. One day it died and I don't know if I was sad for paying 100 Euro for this BS or happy that my pain and anger was over for good. Even if it was still under warranty, seeing the super-long thread about problematic RAT mice (with exactly the same problem) I decided to buy a Corsair M60 (which had just come out) then and finally got rid of this issue.

Half a year later the middle mouse button of my Corsair was dead, so I RMA'ed and got a M65 instead! lucky!

Bottom line: buy Logitech next time

 

[Sasqui]

I've recently seen this happen with the Intel USB 3.0 driver (on all ports, even 2.0), try uninstalling it and see if that improves things.

Ditto, at least the Intel 3.0 controller on my laptop. Sometimes it works and sometimes it doesn't. Haven't had any issue with the 2.0 ports.

 

[lyndonguitar]

I had a RAT 7 about 2-3 years ago which had exactly the problem you describe. Unplugging the mouse and re-plugging it was the only solution to my issue. Mine sometimes worked a whole day without issues and the next day the laser would stop working about 5-10 times a day. Before developing this issue I had a problem with only the Y-axis laser stopping to respond, while the X-axis still worked. One day it died and I don't know if I was sad for paying 100 Euro for this BS or happy that my pain and anger was over for good. Even if it was still under warranty, seeing the super-long thread about problematic RAT mice (with exactly the same problem) I decided to buy a Corsair M60 (which had just come out) then and finally got rid of this issue.

Half a year later the middle mouse button of my Corsair was dead, so I RMA'ed and got a M65 instead! lucky!

Bottom line: buy Logitech next time

That is the exact same problem I had, I didn't mention it but I had the exact same one axis problem before completely losing the whole sensor.

I would definitely avoid madcatz/cyborgs/rat products in the future. lesson learned.