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Got any questions about OCZ SSD...come ask me.

HammerON

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Hi

I can offer some info for you, such as our new drives, whats coming, new FW etc, however I am not support and not here to talk about old OCZ Technology drives...OCZ Storage Solutions is a new company and is part of the Toshiba group of companies.

If you need support please head over to the forum here http://oczforum.com/ its dead easy to create an account there and the support staff can answer all questions support related.
If you do ask a support subject I will just push a link back at ya to the forum...as I said im not a support rep ;) BUT I will point you right at the people who are there to help you ;) even if Enterprise related.

So..we have Jet Express coming and Vector 180, Jet Express is our new controller, its compatible across many
platforms...M.2, 2.5-inch SATA, and SFF-8639, I am personally looking forward to our M.2 drive ;)

Vector 180 is the last of the Barefoot 3 drives although its high clocked for enthusiast grade performance and also features new Power Failure Management Plus (PFM+) to increase reliability.

All our drives feature Toshiba Nand, going forward this will be A19.

So...what else would you like to know?

Tony
Welcome aboard and thanks for joining:toast:
 

ocztony

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I agree, but whats the fun if I don't try, even though I plan on getting a new SSD shortly and retiring this one to some other PC, if it survives I who knows what I will do with it.
I can't help you...simple as that.

Not being awkward, legally i can not

Hope you understand
 

FireFox

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943374-3ce043e0-5700-11e3-ba26-b7fc4856beca.jpg
Ronald McDonald
 

CAPSLOCKSTUCK

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Tony



Can i have fries with that please.
 

FireFox

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ocztony

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Update for you....we just added some QC info to our main website showing some actual/factual return rates.

http://ocz.com/consumer/quality

Scroll down to see the data, an example is return for any reason on vertex 460 was 0.01% of all drives sold, out of those with confirmed failure...0.006%

We did not just make these figures up (like some will say we have) ;)

Things have changed at OCZ.
 
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Update for you....we just added some QC info to our main website showing some actual/factual return rates.

http://ocz.com/consumer/quality

Scroll down to see the data, an example is return for any reason on vertex 460 was 0.01% of all drives sold, out of those with confirmed failure...0.006%

We did not just make these figures up (like some will say we have) ;)

Things have changed at OCZ.
nice to hear that, that data include from indonesia?

in here warranty sometimes kinda shitty, the last time i RMA dvd drive. it took me one months and alot of calls before they give me the stuff
sometimes i better smash it and buy another one than waiting for RMA
 

ocztony

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nice to hear that, that data include from indonesia?

in here warranty sometimes kinda shitty, the last time i RMA dvd drive. it took me one months and alot of calls before they give me the stuff
sometimes i better smash it and buy another one than waiting for RMA
Thats inhouse data world wide, so all returns are counted, then checked, often there is nothing wrong with returned products so this is why total returns compared to actual fault numbers vary
 

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Thanks for posting up, Tony. Will come through and read up on what you've got. I've got a few clients interested in SSD drives, so would be good to have a track on what OCZ/Toshiba has to offer. Thanks.
 
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I still have an Agility 2 and 3 :D
They both messed up though.
Had to do some plugging/unplugging/ run appropriate OCZ tools to fix.
(flash firmware)
running strong after fixing though :D
 
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Thats inhouse data world wide, so all returns are counted, then checked, often there is nothing wrong with returned products so this is why total returns compared to actual fault numbers vary
from the percentage it looks good and its a nice start for OCZ
 

ocztony

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Here is a new interview with our head of engineering...it explains a lot.


Its from Kitguru...which if is an issue mods just drop the link off.
 

xslipper

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Hi, I recently recommissioned one of my 2 year old OCZ SATA III SSD drives for use as an external music server drive with my OPPO BDP-105D universal CD player.

Worked great until tonight. From my macbook pro I ripped a couple of my concert DVD's to the same OCZ drive and walked it over to my OPPO to audition the newly burned videos.

My audio rack is all steel and makes for an excellent electrostatic discharge and I most always touch it first before touching one of my components.

Tonight I forgot to touch the rack first and when I went to plug in the OCZ SSD I saw a nice little spark between the chassis and the usb cable plug.

The SSD did not register with the OPPO unit, nor does it register with my macbook pro.

I removed the SSD from the external case and tried plugging it into my mac using my USB to SATA drive cloner cable and still does not work. There is a little orange light inside the OCZ SSD near the plug that illuminates outward agains the cloner cable plug that I don't remember seeing before.

I then took a 128GB Thumb drive with music on it, (touched the rack first) and plugged it into the same USB port on the OPPO and it registers just fine and I'm able to play the music on it.

So it seems that I blew up my OCZ SSD with a little ESD.

Is there any reasonable recovery for this SSD or is it toasted, charcoal crisp on rye?

Thanks for any help.

ps - all 3 of my 240 (or 256) GB OCZ drives are 2 - 3 years old and never had a single problem with any of them. This is the first and obviously I'm to blame. And it seemed to be a tiny spark too.
 

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:( Not sure when the rep checks in on the weekend (I'm betting early sunday morn is NOT the time heheh), but hopefully he'll pop in soon. Good luck!! I blew up one of my hard drives a few years ago plugging it in hot when I thought the pc was down (got impatient) and bumped it wrong, fried the board :( I feel for ya man....
 
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xslipper

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:( Not sure when the rep checks in on the weekend (I'm betting early sunday morn is NOT the time heheh), but hopefully he'll pop in soon. Good luck!! I blew up one of my hard drives a few years ago plugging it in hot when I thought the pc was down (got impatient) and bumped it wrong, fried the board :( I feel for ya man....

Thanks. I've dabbled with all kinds of electornic replacements off and on over the years e.g. internal fuses, RAM, SSD drives, etc. and in my mid-50's and this is the very first time I actually at least knowingly zapped something via ESD.

Although it took me about 50 hours or so to build the music onto this SSD, I'm very greatful I didn't zap anything inside the CD player.

I do have about half that music backed up, but still I've got quite a bit of copying to do. From now on I'll make sure I've got a complete back up on an old HDD.

You'd think they'd have tiny little fuses if these drives could go belly up so easily.
 
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I'm no pro, but you might have just busted something around the actual chips on the SSD. (controller, port, etc) Everything might still be on the memory chips. I don't know if you can get to them though.
 

ocztony

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Getting data off an SSD is a lot more difficult than getting data off a HDD...this goes for all SSD's not just OCZ ones. This is why is pays to back up the drive on a regular basis, maybe invest in some cloud storage or similar.
I use my drives here for the OS and apps, I store everything else on the cloud i subscribe too...seamlessly...i don't even think about it as its automated.

Now we had some firmware updates recently, not sure if you guys are aware.

Updates are for the 450, 460 and 460A drives, have a look here http://oczforum.com/forum/

We also have the vector 180 coming soon,probably the last of the Barefoot 3 drives...looking forward to getting mine here.
 
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do the radeon drives count as ocz? not that i have a specific question, just like having details
 

xslipper

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Hi, I recently recommissioned one of my 2 year old OCZ SATA III SSD drives for use as an external music server drive with my OPPO BDP-105D universal CD player.

Worked great until tonight. From my macbook pro I ripped a couple of my concert DVD's to the same OCZ drive and walked it over to my OPPO to audition the newly burned videos.

My audio rack is all steel and makes for an excellent electrostatic discharge and I most always touch it first before touching one of my components.

Tonight I forgot to touch the rack first and when I went to plug in the OCZ SSD I saw a nice little spark between the chassis and the usb cable plug.

The SSD did not register with the OPPO unit, nor does it register with my macbook pro.

I removed the SSD from the external case and tried plugging it into my mac using my USB to SATA drive cloner cable and still does not work. There is a little orange light inside the OCZ SSD near the plug that illuminates outward agains the cloner cable plug that I don't remember seeing before.

I then took a 128GB Thumb drive with music on it, (touched the rack first) and plugged it into the same USB port on the OPPO and it registers just fine and I'm able to play the music on it.

So it seems that I blew up my OCZ SSD with a little ESD.

Is there any reasonable recovery for this SSD or is it toasted, charcoal crisp on rye?

Thanks for any help.

ps - all 3 of my 240 (or 256) GB OCZ drives are 2 - 3 years old and never had a single problem with any of them. This is the first and obviously I'm to blame. And it seemed to be a tiny spark too.

Just want to say that OCZ / Toshiba has been excellent to work with.
 
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Try unplugging/plugging it in while booting (power connector)
 
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