Windows 7 reoccurring blue screens

[Sixaintnine]

Hey guys,

I have had a problem for quite some time now with this computer. The blue screens started out happening extremely rarely. Once a month or so. I never bothered, I though that it's no big deal. However recently I've been having 2 blue screens a day.

So far I have tried doing this: chkdsk /r /f C:
When that didn't help I tried reinstalling windows and of course I reinstalled all the drivers with it.
When I got an error on a clean install too I did Windows memory diagnostic and no errors were found.

In the event viewer I always see the following error right before the crash:

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xfffffa80101b30f0, 0xfffff8800406f848, 0x0000000000000000, 0x0000000000000002). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 033015-10186-01.

My system specs are as follows: Processor: AMD FX 8150 eight core 3.6GHz; RAM 16GB; 64bit Windows 7; Radeon 7850 HD; PSU: 700W; Motherboard: Gigabyte GA-970A-D3.

Thanks.

 

[Law-II]

Hi

0x00000116 is Video TDR error
Source here
General Info here

Use BlueScreenView here to interrogate minidump file for driver errors

power down and reseat vga card
uninstall and deep clean vga driver [use DDU or other software's]
**reinstall latest vga driver or last stable driver [**test system use default clock speeds]
reinstall DirectX

Try TDR registry trick look here for general info [more info on the www]

Test PSU PCIE power line output under load [use a couple of HDD's attached to the PSU while testing]

Note: test vga card in another system if same raise a ticket and RMA if still under warranty

atb

Law-II

 

[kiddagoat]

I have fought this issue many times in the past and my old posts might still be around. I pretty much swapped everything in my system back then even removed all my water cooling because I switching components out regularly trying to figure this out.

I would start with the power supply as Law-II stated. In my case I had to change to another manufacturer to get my machine stable again, my Sparkle 1200W at the time was not working as it should and I went through two of them before getting my current PC Power & Cooling PSU. Next would be drivers.

In my experience the TDR is a result of GPU getting stuck when switching from 2D to 3D power states. I could use my computer on the desktop and doing word processing or browsing the web. If I tried to play a game or use hardware acceleration watching a video, I would 0x116 error within 10-30 minutes.

If your power supply is fairly old 5+ years I would consider getting something else. Not saying PSUs age is total fault because I have a 750W ABS Tagen PSU that is about 8 years old and still going strong. Just could be a precursor of something else going on. But I would start with PSU and drivers.

Lemme look over at Nvidia's website, this was when I had my 570's under water.

 

[Sixaintnine]

So I did the bluescreenview and this is what I got:
Bug check code: 0x00000116
Parameter1: fffffa80`101b30f0
Parameter2: fffff880`0406f848
Parameter3: 00000000`00000000
Parameter4: 00000000`00000002
Caused by Driver: dxgkrnl.sys
Caused by Address: dxgkrnl.sys+5cef8
Processor: x64
Crash Adress: ntoskrnl.exe+70740
Processors Count: 8
Major Version: 15
Minor Version: 7600
Dump File Size: 781.896

I took out and put my graphics card in, doesn't seem that it was loose or anything. Reinstalled the newest driver. Reinstalled DirectX.

I'd hate it if it was PSU's fault. Can you see anything useful in this blue screen report thingy? No blue screens so far but they only happen like twice a day and there is no reliable way to reproduce it...

 

[Law-II]

Hi

"Caused by Driver: dxgkrnl.sys"; Can you see anything useful in this blue screen report thingy?

This is the DirectX Graphics Kernel for Windows 7 [device hung / could not exit due to prolonged code processing]

Note: If the system hangs again test the vga card in another system that is known to be stable and complies with vga power requirements. [This will help narrow it down to PSU or vga]

atb

Law-II

 

[Sixaintnine]

Hi


This is the DirectX Graphics Kernel for Windows 7 [device hung / could not exit due to prolonged code processing]

Note: If the system hangs again test the vga card in another system that is known to be stable and complies with vga power requirements. [This will help narrow it down to PSU or vga]

atb

Law-II

Alright, so far I haven't had a problem since I posted. Thanks.

 

[xfire]

BSOD drove man to take decisive action against his uncooperative Dell desktop

http://www.dailytech.com/Colorado+Man+Cited+for+Killing+His+Computer+With+a+Handgun/article37319.htm