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cannot open files on network shared drive

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we use kitchen design software, and store all the drawings on a separate computer (sort of like a server, as it also hosts our quickbooks company files). I have enabled all available permission settings, and i still have an issue. the program saves the drawings as *.kit files, which can be opened by double clicking them. the only way to open the file is to drag and drop it to the desktop, and then it opens. is there any way to set something up where i can double click the file in the shared folder to open the drawing? when i double click the file on the shared folder, the design program opens up but it does not load the drawing. so would this be an issue with the program, or the shared folder?
 
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Is the remote shared folder mapped? Do you have a drive letter assigned to it?
I'd suggest calling the software developer and asking them.
 
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I have used a small handful of applications that just won't open a \\host\share\file.ext

Annoying, but there may be a workaround, try mapping the share to a drive letter:

In Explorer, Tools > Map network drive...



Then choose an unused drive letter, and the shared folder.



This will work for most programs as it'll see K:\kitchen.kit
 
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Some application need both read and write permission to access their file.
I don't have any knowledge of your application. Usually if you can access that file and copy it to you networked pc should be enough.
I would add write permission and try it again.
Perhaps in the software your using, you need to set a target drive letter for the application data. Some applications can be poorly written and expect the data to come from either a C Drive or D Drive etc.
Firewall permission, network permission, application data target folder. Let us know how your going.
 
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Power Supply Corsair 750W
Mouse Junk
Keyboard Junk
Software Windows 10 Pro x64
Benchmark Scores Anti-Gigabyte rig!
I have used a small handful of applications that just won't open a \\host\share\file.ext

Annoying, but there may be a workaround, try mapping the share to a drive letter:

In Explorer, Tools > Map network drive...



Then choose an unused drive letter, and the shared folder.



This will work for most programs as it'll see K:\kitchen.kit

It works like a charm! thank you so much, i spent like 3 days trying for figure this out.
 
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