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Gigabyte R9 380 G1 Gaming 4GB Constantly Throttling [solved]

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A copy from a post in http://www.techpowerup.com/forums/threads/gigabyte-g1-4gb-r9-380-problem.215303/#post-3401116
I don't want to hijack OP's thread.

Well this is going to be my first post, since skulking around for 3 years without an account has it's drawbacks when there's a community like this around.

I bought an R9 380 G1 4GB model 3 weeks ago, and it had the horrible F1 bios. Updating drivers hasn't fixed constant throttle that happens, I tried a lot of AAA games and they all react the same way. But only with Fallout 4 and Skyrim I have been able to push this card to go 100% usage for more than a second, usually on other games the card tends to throttle a lot more, but because the GPU clock is fluctuating so much, I get micro-stutters even with V-Sync on, and sometimes V-Sync makes it worse! With GTX 660 I have never had these sort of issues, it did come with power saving features, but the damn thing wouldn't downgrade to 2D clocks every second!

I have to mention that if I keep using the default fan curve, the GPU stays at 50c (back plate is hot as hell though), after playing certain games the GPU driver would crash and the display would become black, keyboard would still be active but the system is completely frozen by this point, and the only thing to do is to restart the system.

Another important note: I am using Windows 10 x64, god bless...

I have been able to disable the power saving features in RadeonPro, and that seems to fix the problem temporarily, I want a more permanent solution so I don't have to use this software and it seems that it is possible to do this with a BIOS from a different vendor, but for stability reasons I do not wish to use a BIOS that doesn't belong to this graphics card.

Recently I spotted a new F51 BIOS (a little late since it dates 2015/12/30) for Hynix memory since that is what GPU-Z is reporting. I flashed it and I'm going to test it, the BIOS notes say it's supposed to only change up the fan curve which I did have a problem with, but I used MSI Afterburner to make my own and that has been working much better anyway, it's just a shame that the software interferes slightly with external post-processing.

When I bought the card I expected better from AMD. I thought I could just plug and play. But instead I get issues around every corner, I'm an advanced user so it isn't much of a problem, but I had a much better experience when I ran my GTX 660. I would have gotten the GTX 960, but it's price to performance didn't justify the purchase.

Beware! I edit my posts a lot so refresh button might be your friend.

EDIT: Currently in desktop the GPU now idles at 44c rather than 50c, the BIOS now puts fans on earlier, but it still doesn't remove the silent/stop LED indicators on the card. Aaaaand just found out about the ULPS option in Afterburner after some scoping around, but I don't think I can enable it per profile, I only want to disable PowerPlay for specific games, RadeonPro seems to do that, I just don't trust an outdated beta of a software that added support for "R" series GPU's as a swan song.

GPU-Z seems to report that I am still using the F1 bios (015.049.000.009.000000) even after a successful flash to the F51 bios with ATIFlash.

 
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Have you tried increasing the power target?
 
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Have you tried increasing the power target?
I can set it to anything up to +20 in afterburner. But that still doesn't keep the GPU off catering to the GPU usage. The frame times in unoptimized games like Arma II and III are all over the place, the frames vary a lot more in Bugthesda games though it microstutters like all hell even after applying the most useful tweaks based around my particular system configuration, it is most definitely GPU based lag.

I am still wanting for that magical DX12 title that will be programmed to actually use 100% of my GPU. Mid range GPU's are rarely underpowered, the R9 380 should be able to slam anything at Ultra settings 1920x1080 no AA and 16x AF with power to spare.

CPU never hits 80% usage, I am not running out of RAM, 8GB is plenty. I am running games on an HDD, but that only increases load times for games.
 
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A copy from a post in http://www.techpowerup.com/forums/threads/gigabyte-g1-4gb-r9-380-problem.215303/#post-3401116
I don't want to hijack OP's thread.

Well this is going to be my first post, since skulking around for 3 years without an account has it's drawbacks when there's a community like this around.

I bought an R9 380 G1 4GB model 3 weeks ago, and it had the horrible F1 bios. Updating drivers hasn't fixed constant throttle that happens, I tried a lot of AAA games and they all react the same way. But only with Fallout 4 and Skyrim I have been able to push this card to go 100% usage for more than a second, usually on other games the card tends to throttle a lot more, but because the GPU clock is fluctuating so much, I get micro-stutters even with V-Sync on, and sometimes V-Sync makes it worse! With GTX 660 I have never had these sort of issues, it did come with power saving features, but the damn thing wouldn't downgrade to 2D clocks every second!

I have to mention that if I keep using the default fan curve, the GPU stays at 50c (back plate is hot as hell though), after playing certain games the GPU driver would crash and the display would become black, keyboard would still be active but the system is completely frozen by this point, and the only thing to do is to restart the system.

Another important note: I am using Windows 10 x64, god bless...

I have been able to disable the power saving features in RadeonPro, and that seems to fix the problem temporarily, I want a more permanent solution so I don't have to use this software and it seems that it is possible to do this with a BIOS from a different vendor, but for stability reasons I do not wish to use a BIOS that doesn't belong to this graphics card.

Recently I spotted a new F51 BIOS (a little late since it dates 2015/12/30) for Hynix memory since that is what GPU-Z is reporting. I flashed it and I'm going to test it, the BIOS notes say it's supposed to only change up the fan curve which I did have a problem with, but I used MSI Afterburner to make my own and that has been working much better anyway, it's just a shame that the software interferes slightly with external post-processing.

When I bought the card I expected better from AMD. I thought I could just plug and play. But instead I get issues around every corner, I'm an advanced user so it isn't much of a problem, but I had a much better experience when I ran my GTX 660. I would have gotten the GTX 960, but it's price to performance didn't justify the purchase.

Beware! I edit my posts a lot so refresh button might be your friend.

EDIT: Currently in desktop the GPU now idles at 44c rather than 50c, the BIOS now puts fans on earlier, but it still doesn't remove the silent/stop LED indicators on the card. Aaaaand just found out about the ULPS option in Afterburner after some scoping around, but I don't think I can enable it per profile, I only want to disable PowerPlay for specific games, RadeonPro seems to do that, I just don't trust an outdated beta of a software that added support for "R" series GPU's as a swan song.

GPU-Z seems to report that I am still using the F1 bios (015.049.000.009.000000) even after a successful flash to the F51 bios with ATIFlash.

So by what I am reading, its not throttling because of the temps but because of powerplay correct? As in your GPU is changing its clocks to attempt to balance power and performance?

Try this:
1. Download and Install MSI Afterburner (You already have it I see)
2. Now go to settings button and click it
3. A screen like this will pop up -
4. Check Disable ULPS
5. Click the dropdown of "Unoffical overclocking mode"
6. Select Without PowerPlay Support
7. Press OK and you will be asked to restart MSI AB.
8. Restart it
9. Voila you are done!

Try that and see if it helps. Its mostly for better windowed games support but it should help.
 
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So by what I am reading, its not throttling because of the temps but because of powerplay correct? As in your GPU is changing its clocks to attempt to balance power and performance?

Try this:
1. Download and Install MSI Afterburner (You already have it I see)
2. Now go to settings button and click it
3. A screen like this will pop up -
4. Check Disable ULPS
5. Click the dropdown of "Unoffical overclocking mode"
6. Select Without PowerPlay Support
7. Press OK and you will be asked to restart MSI AB.
8. Restart it
9. Voila you are done!

Try that and see if it helps. Its mostly for better windowed games support but it should help.
I will run some games now, and after that I will do this, run some tests and compare results. To see if that made a difference.

TBH looking at the new pretty Radeon Crimson UI it still lacks a lot of options that I wish it had ported over from RadeonPro, it seems like I can't play games without RP. And most people recommend using that on other forums because of the lack of certain options that help a great deal with DX9 games. I recently visited sites that said Microsoft had added a limit to DX9 on Windows 10 that only allows games to use 4GB of addressable vram, some people are affected by this, just putting this out, most DX9 titles don't even use that much.

EDIT: Disabling my FPS limit that was set to 59, still allows frames to drop severely, but at least its 55-70 and not 45-59. With V-Sync turned on instead I get ton of input lag. I am unable to turn on any buffering options without software, because the Crimson drivers do not have the option natively.

I would just lock everything to 40FPS but gameplay isn't smooth at all, it's 60FPS or drop the graphical detail at this point, even when the GPU is nowhere near pushed 90% usage most of the time, I'm never going past 3GB VRAM usage since I game at 1440x900, I can scale that up 2x but that makes stutter worse even though I have the extra GPU power.

I'm using borderless fullscreen on most of the games because they are more stable than fullscreen for some reason, I have no idea what the developers are thinking, at least Alt+Tab works better.

EDIT2: I get an instant blackscreen after MSI Afterburner launches with the unofficial overclocking setting each and every time, had 4 of them in fact.
 
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Sounds like an issue with gigabytes 380, i recommend returning it and getting a sapphire maybe.
 
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Problem is Sapphire (AMD exclusive) and EVGA (Nvidia exclusive) board partner boards are almost never stocked in my country, there are a few models of theirs but they're not the full sized board, it's the mini model. So I am stuck with only MSI as the only option and even then, I'm probably going to get the Armor 2x version which has slightly inferior cooling and isn't really meant for overclocking. So basically a downgrade really, consumer laws in Lithuania are more decent than other places but it still, computer part shops tend to take the better end of the deal here.

Why not ASUS? They are overpriced IMO, have higher clocks but they let their boards run hotter than normal, I guess this is all from increased power phases number. The FPS you get for the price is minimal at best, just get a decent board with good overclocking capability.

Editted this, since I didn't explain more in detail why Asus boards are a no-no for me.
 
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I would swap that one out for the MSI 380 then if thats an option.
 
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I would swap that one out for the MSI 380 then if thats an option.
I will give another go at unofficial overclocking option again, but this time I will make sure everything is at default before doing this.

Plus if I do bring in the GPU, in tests they will say the GPU running normally and the power saving features are just that, features.

When I run a benchmark the GPU passes with flying colors, 100% usage. But in games everything likes to stutter around when the camera spins to view the detailed objects.
 
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There is no reason for that card not to give you constant 990mhz.
 
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Okay, I think it was the +20 Power limit that gave the insta crash with AB, the leftover settings turns out are bad to start with. The driver didn't like that, I'll try to test out everything a bit later, and get the result tomorrow, maybe a few hours later.
 
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i wonder if swapping a new/differnt bios would help? it sounds like this is a GB issue, it should remove whateve they "added" to make it a Gb card. unless they did a LOT more than just a shroud and custom profile that is.
 
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i wonder if swapping a new/differnt bios would help? it sounds like this is a GB issue, it should remove whateve they "added" to make it a Gb card. unless they did a LOT more than just a shroud and custom profile that is.
I tried the BIOS files ones up on TPU, but they seem way too similar to each other and I have no idea what they change since only clock speeds are documented but not other features/values that were changed.

No luck with that though. I might test a stock BIOS if there is one. but that means Gigabyte specific features like Semi-passive fan would stop working.

Edit: Okay now.
1) The F51 bios maybe isn't recognized by GPU-Z, but it is much better with the Fans, it still retains the GPU specific features that handle clocks based on temps and usage.
2) Unofficial overclocking (without PowerPlay) seems to do the trick, low GPU clock induced stutter is gone I think, it's just asset stutter left, which isn't that bad. I wonder how GPU handles V-Sync Frames though.

Fallout 4 is the only game currently that Freezes PC on load, the card just doesn't know what to do when the game is running the freeze happens at 50c, which is a safe temp. With a custom fan curve set, even at 50c the clocks bump up slightly and the game doesn't freeze.

Both combined seem to do a good job, I would still stick to my own fan curve rather than Gigabytes, even though it's world's better than the BIOS that came with the card (F1 version).

F1- Idle: 50c = Fan/No spin = Stock 2D clock
Load: 50c = Fan/No spin = Dynamic clock, usually pretty low - Freezes PC
F51 - Idle: 50c = Fan/No spin = Stock 2D clock (modified/dynamic) - Runs slightly cooler, why?
Load: 60c = Fan/40% = Full 3D clocks (dynamic) - Sometimes clock speed dips based on usage for as far as I see not as much and almost not noticeable when playing.
 
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Get the latest Bios from Gigabyte:
http://www.gigabyte.com/products/product-page.aspx?pid=5462#bios

then reboot and try some crazy settings with Gigabyte's OC Guru II
http://www.gigabyte.com/products/product-page.aspx?pid=5462#utility

Regards,
The F61 is only meant for Elpida memory modules, it is incompatible with my card. I do have the F51 BIOS flashed which is only slightly better, it doesn't fix the clock droop issue when gaming.

And OC Guru II is just a reskin of Afterburner, and I find Afterburner much more familiar to use.
 
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By the way, did you make sure to whipe Nvidia drivers properly before installing the Radeon ones?
 
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By the way, did you make sure to whipe Nvidia drivers properly before installing the Radeon ones?
Yeah, with the newest version with DDU, remember I'm an advanced kind of guy, troubleshooting is what I love to do. It's kind of a no-brainer to wipe old drivers before installing new ones.

I trust the software more than the default driver uninstall. It's just a shame I have to lose application profiles on Crimson, I bet there's a folder or registry that stores these, I just can't be bothered to find that.
 
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I tried the BIOS files ones up on TPU, but they seem way too similar to each other and I have no idea what they change since only clock speeds are documented but not other features/values that were changed.

No luck with that though. I might test a stock BIOS if there is one. but that means Gigabyte specific features like Semi-passive fan would stop working.

Edit: Okay now.
1) The F51 bios maybe isn't recognized by GPU-Z, but it is much better with the Fans, it still retains the GPU specific features that handle clocks based on temps and usage.
2) Unofficial overclocking (without PowerPlay) seems to do the trick, low GPU clock induced stutter is gone I think, it's just asset stutter left, which isn't that bad. I wonder how GPU handles V-Sync Frames though.

Fallout 4 is the only game currently that Freezes PC on load, the card just doesn't know what to do when the game is running the freeze happens at 50c, which is a safe temp. With a custom fan curve set, even at 50c the clocks bump up slightly and the game doesn't freeze.

Both combined seem to do a good job, I would still stick to my own fan curve rather than Gigabytes, even though it's world's better than the BIOS that came with the card (F1 version).

F1- Idle: 50c = Fan/No spin = Stock 2D clock
Load: 50c = Fan/No spin = Dynamic clock, usually pretty low - Freezes PC
F51 - Idle: 50c = Fan/No spin = Stock 2D clock (modified/dynamic) - Runs slightly cooler, why?
Load: 60c = Fan/40% = Full 3D clocks (dynamic) - Sometimes clock speed dips based on usage for as far as I see not as much and almost not noticeable when playing.
So at this point the only problem is fallout 4 causes a crash?

Any other games you tried that cause a crash?
 
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Fallout 4 Freezes the whole PC and I must restart, it doesn't just crash. The game is stable even with mods on. It's just that editing fan curve has allowed the game to stop freezing the computer, but this issue was with the old or unedited BIOS, no AB profiles.

Haven't caught anything with other games, tried some old games like Quake and Unreal, desktop idling at 50c at any point seems fine and doesn't crash, there are some artifacts in some OpenGL accelarated stuff but very minor, just pick DirectX and go.

Most Resident Evil games circa 2009-2014 run fine. Battlefield 3 is okay. Nope it's just Fallout 4 being Fallout with a GPU that frankly didn't get a launch it deserved.

I need to try some Command & Conquer games now, these out of box run like ***te even with unofficial patches. Edit some .ini files and it's fine. But does it run on AMD gpus!?

I feel like I should be live-streaming this or something.

Edit: Tried to get an in-game screenshot but TechPowerUp uploader just poops and lies down while sucking on its thumb. But yes I can get my CnC fix, and then some.

I've been sitting here for 4 hours trying everything, and posting multiples on updated threads. I guess I am enjoying this site far more than I should have.

Edit2: Okay I celebrated too fast. I went back in after Alt+Tab in the game and got a blue screen! I put on a poker face and then laughed.
The event manager mentioned a specific fault module "Win32kbase.sys" I should have expected that, old games that use DDraw weren't meant to run on Windows XP and up.
 
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Are you trying to run fallout 4 at 75hz?, are using a custom resolution?, are you running it at anything but fullscreen? all of those can cause issues and have caused them for me both on my 7970 and my 970.
 
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Are you trying to run fallout 4 at 75hz?, are using a custom resolution?, are you running it at anything but fullscreen? all of those can cause issues and have caused them for me both on my 7970 and my 970.
No I specifically have my monitor on 60Hz for games, because developers like to be jerks. Custom resolution was on for a while but I disabled that after some time, the issue still persisted. In spite of this, I think disabling custom resolution back when I used 15.11/15.12 made the game more stable, as in it didn't crash randomly as much.

At least everything is fine with that game, well working the way it is working now. Still a shame it was geared toward GeForce GPU, shadows look better than they did in Skyrim, but still are an FPS hog, and God Rays... you can get those with ReShade, ENB or something.

Point still stands now, the use of 3rd party software is required to get adequate performance for a poorly optimized game.
 
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The reason you have no 100% usage on GPU could be because you play on a low resolution, AMD drivers run into bottlenecks quickly on low or too low resolutions (eg R9 390/390X/Fury on 1080p, their "safe" resolution is 1440p/4K, for 100% usage). That's why the card could be throttling a little. I'd upgrade that monitor if I were you, the card is better suited for 1080p gaming. Or use VSR maybe.
 
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Its mostly for better windowed games support but it should help.

I re-read this part, and I think this might be the cause of the frame drops. I will try some full-screen and see how the games run. There are so many variables to test, I think I am going insane.

Edit: Nope, core clocks are still dropping back to 2D clocks all over the place. Also, the FPS I get has gone down by 2-3 in some cases.

Turns out ULPS doesn't make the games use constant clocks whatever I do, it was the "Always use highest performance clocks while gaming" in the OverDrive tab on RadeonPro that did the trick. Strange how Afterburner isn't interfering with RadeonPro for the most part.

Maybe Crimson Radeon Settings are playing around with overdrive or something, gotta check that out.

Edit2: Okay, I found out that even when the Overdrive profile and anything on a game that is enabled through Crimson Radeon Settings just doesn't apply. At all. On any games that use 3rd party software to run themselves. I guess I should have expected that.

Edit3: Another finding, In Skyrim or Fallout 4 the worst happens, this has a lot to do with the new and "improved" power saving features, I put improved in quotes because that certainly has made my experience a lot tougher.

How should I put this... the game engine craps out(stops) and GPU starts to sit at 0% usage at moments thus creating the 3D clock droop. My VRAM, CPU, RAM never reach their "peak" so I can only blame the game(s) for not being able to run correctly with the GPU out-of-the-box.

So all this isn't fixable at all, and I just have to come to terms that if I want to have a smooth game experience I have to either:
1) Force constant 3D clock.
2) Play a better game.

Edit4: There's a possibility that the asset loading induced stutter is bottlenecking everything else, because if you look at my specs, I am running a 3 year old mechanical hard drive that is spinning at 5400rpm (or intellipower, which one is worse), peak speed isn't what it was when it was new, plus I didn't have the ability to run games at Ultra defails, which adds loading more assets by the game, this is worse in open-world games. Now it's rated at around 120MB/s the access speed is around 18ms and cached speed is about 320MB/s which is very rarely used I think.

Still the threads on threads in other forums people with SSD's have frames dropping as well, but it's the Gigabyte model that suffers most.

I had Skyrim performance monitor to monitor FPS/GPU%/Disk I/O. Cross referencing results seems to indicate that GPU has a lot less to render at specific points because the HDD cannot keep feeding all the components data. So that's why GPU usage might go down, but why to 0%, when there's still objects being drawn, the game just stops for some reason.

I have no access to an SSD so I can't test this thoroughly. Dropping object draw distances just might do trick, but it wouldn't be fair already since everything is already underloaded, except the HDD. I can't compare my results with anyone else's unless they are running the same software configuration and/or hardware configuration.

Edit5: I used Skyrim for most of my tests, since that is the only problem game left. With others I found some ways to get them to run more like they should.

So I disabled most of the objects in the game, turned off enb, I get some mediocre FPS gains and the GPU clocks are even lower and still drop. The HDD is still seems to be working overtime when I hit cell transition zones. (when the game requests new assets to be loaded)

I pretty much believe 75% that it's the HDD and some bad settings that makes the game run through mud.
 
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Unless anyone else has any other suggestions, I am ready to draw my final conclusions. I've been testing all day and I think I burned out a little, more than usual.

1) Gigabyte G1 Gaming model of the GPU has power saving features that are way too aggressive.
2) The unofficial overclocking mode setting and ULPS in MSI Afterburner didn't change anything for the better, I sometimes got artifacts in-game and in desktop even @ stock settings, probably because I was changing a lot settings and/or clock speeds too quickly, that also breaks GPU sensors and has them set at 0.
3) RadeonPro is a very powerful tool that is looked over, it's a shame it isn't updated, and AMD doesn't take any hints from it. Instead they break V-Sync which has no triple buffering btw. Nvidia Inspector is miles better, even if it lacks a few features that are in RP.
4) One cannot make a poorly optimized game run well without configuration tweaking, mods or 3rd party software, what are developers still doing? We're now in 2016, a year before there were a few anticipated AAA games that flopped because of frame rate issues and bugs. Also what's up with the graphics in some games? They look like they're from 2011 and gameplay-wise aren't any better. Graphics wise Crysis 1 has spoiled me a lot since I played it. But for gameplay mechanics I can't remember any games from the top of my head right now.
5) I still need an SSD upgrade. But I cannot afford to get one at this time.
6) Have to lie down and think how things could get any worse.

At least all through this I learned what it's like to use an AMD GPU for once, so I wouldn't call it a waste of time. I acknowledge that they are making changes, but they aren't in a hurry to do so. Should have just waited for the next lineup of GPUs instead, but for the price to performance ratio, no other graphics card can beat an R9 380 today. Except where Nvidia has the lead in games that quite frankly have sub-par AMD optimization, for many untold reasons. If I go somewhere and say that Nvidia is paying developers off sometimes, nobody believes me and everyone simply calls me a retard.

I would play any favorite song on YT about giving up right now, because there's not much I can change from where I stand currently. I wanted a to do a nice victory dance, but, nope. What an epic fail the whole ordeal was.
 
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