Bad Batch 8800gt

[SpoonMuffin]

i never said to get the new ati cards, i said i may wait and get one depending on whats up, i just got my 4th 8800gt in hand, bb wont cash refund for over 250$ they will give you a giftcard or mail you a check, it can take 1-2 weeks to get to you tho.......

so i had to drive an extra 25miles and get another card from another store......debating on even testing it myself, my luck it will be the same as the last few......... im getting a little disscuraged, i get attacked, thretened, and all i was trying to do was HELP PEOPLE........

i have NOTHING to gain here, im not gaining friends, im not gaining $, i dont work for any videocard company or cpu company(wish i did tho.....) i really dont know why some of you seem to think im gaining something other then infamy from this.........

 

[erocker]

You've got some balls, telling someone that they need to be banned on their second post...

Here's a little advice to you and spoonmuffin. Just drop it. If I see either of you bickering, I'll revoke your posting privileges.

Why should we believe some jerk who obviously works for Nvidia or one of thier partners on this? Spoon has a valid point that I believe to be true. Don't let some corporate stooge let someone with valid and useful infromation get banned.

 

[erocker]

http://forums.anandtech.com/messageview.aspx?catid=31&threadid=2112863
http://forum.ncix.com/forums/index....umber=1&msgcount=6&subpage=1&product_id=26778
http://www.gamespot.com/pages/forums/show_msgs.php?topic_id=26016070
http://www.theinquirer.net/gb/inquirer/news/2007/11/07/8800gt-experience-teethering
http://www.hardforum.com/showthread.php?t=1236628

Just a sample...

 

[Darknova]

Erm....so we should all just keep our mouths closed about problems with nvidia cards then eh Jethro? I'd hate to be dragged through court because I happened to mention my nvidia card had a problem or I had to RMA it.

 

[erocker]

Is Jethro a representation of how they treat their customers who inquire about a problem?

The first stage of reaction for any corporation's faulty product is denial. It kinda works that way for people as well. Besides, Nvidia's partners handle the customers (for hardware anyway), since they make the cards. You can't blame Nvidia for the defects, if there are any. Nvidia, however has to stand behind thier product anyway (obviously), hence the denial part.

 

[SpoonMuffin]

hes an example of how [H] members and nvidia fanboi's can be when they hear ANYTHING negitive about their company.

BFG marketing is in touch with me, i will test this card and if it dosnt work i will RMA it to them for them to test the crap out of, and they say they will send me a fully tested unit, we shal see what happens, i will be shutting down soon to install this card and see if its fubar like the last 3.

 

[erocker]

On the bright side though, at least you get to deal with awesome companies like BFg and eVga. They are top notch, and the reason I decided to use Nvidia for now.

 

[SpoonMuffin]

The first stage of reaction for any corporation's faulty product is denial. It kinda works that way for people as well. Besides, Nvidia's partners handle the customers (for hardware anyway), since they make the cards. You can't blame Nvidia for the defects, if there are any. Nvidia, however has to stand behind thier product anyway (obviously), hence the denial part.

nvidia makes the boards, they dont allow anybody to make their own boards, the companys like bfg add the extras, nvidia is not like ati, they dont let their board partners design and build their own pcb's as they see fit.

 

[Tatty_Two]

It comes to something when you have to go through 4 pages of grief in a thread just to let a forum know there have been some issues with early stocked 8800GT's, kind of reminds me of the Spanish Inquisition.....but then again I am old so was around then anyways

I noticed earlier there was a brand new (zero posts) user looking at this thread, he called himself "BFGMarketing", wonder if that was also Jethro Almost put's me off buying their hardware (although I know they have a good name) because they seem so paranoid.

 

[BFGMarketing]

BFG 8800GT's

BFG has not found any product quality issues for any of our 8800 GT 512MB shipments. If a customer is experiencing problems with their product we recommend they contact our technical support line that is available 24/7 so we can help them troubleshoot the issue.

Please visit our Support page for contact information

I was PM'ing the OP which is why I was viewing the thread
(and no this isn't Jethro).

 

[JethroBodine]

Erm....so we should all just keep our mouths closed about problems with nvidia cards then eh Jethro? I'd hate to be dragged through court because I happened to mention my nvidia card had a problem or I had to RMA it.

I think you guys are misunderstanding my motives for jumping into your lives.

I don't want to suppress valid information, I want it spread far and wide. Likewise, if information that is not valid is being given to the online community, I want you to know it.

I was concerned when I saw this users assertion that every BFG card he gets is defective, and that BFG had told him they are taking an inordinate amount of calls about this very popular product.

Then I searched and found he's spreading this info all over the web, including here.

When I found out from NVIDIA that BFG told them they don't have extraordinary returns with this product, and NVIDIA themselves know of no problems, I thought you all would want to know about it.

I've seen this user post that he's frustrated with NVIDIA tech support. I've seen this user recommend people buy ATi cards. I've seen this user assert that people who are trained not to say such things, and could lose their jobs for doing so, told him "there are big problems with 8800GTs" and "175+ returns" and "way too many calls".

Think hard about that. If a wheel falls off your Chevy car, and you call Chevy customer service, does anyone here believe a Chevy support rep would invite a lawsuit by telling you "Yes, they're all defective, you're right sir"?

If so, I don't think you've ever worked for a living.

So, I see a guy with an axe to grind with NVIDIA posting supposed quotes from a person that would get the person fired.

And I have NVIDIA's own investigation turning up nothing.

I'd think you guys might want information like this, but apparently not.

I'll leave you to the rumor fest. I think the real deal is this batch of 8800GTs was made on Halloween, and Bigfoot performed a black magic ritual to curse them because he can't afford one. If you call BFG tech support, the guy you get will tell you that it's physically impossible for them to sell you a working card, until the curse of Bigfoot is lifted. They really did tell me that- you can believe me because I'm a good guy.

 

[Tatty_Two]

BFG has not found any product quality issues for any of our 8800 GT 512MB shipments. If a customer is experiencing problems with their product we recommend they contact our technical support line that is available 24/7 so we can help them troubleshoot the issue.

Please visit our Support page for contact information

I was PM'ing the OP which is why I was viewing the thread
(and no this isn't Jethro).

Had you have read the first post in this thread, the threadstarter has according to him, already been in contact with BFG Customer Support by both telephone and on-line I beleive. Nice to see "Big Friendly Giants" visit us

According to other forums, the issues are not just with BFG cards, in fact from what I have read, they would appear to be the minority, it seems that EVGA and some XFX have had similar issues, thats of course if we choose to beleive those forums where members say they have already RMA'd their product back to the supplier. Here in the UK, if the item is faulty or defective within 30 days of purchase we dont even need to bother contacting the Manufacturer, we simply return the item to the retailer who either replaces of refunds.

 

[Tatty_Two]

Jethro, EVGA has it would appear reported issues to NVidia according to an EVGA rep on an EVGA forum and apparently NVidia have "acknowledged the problem and are looking into it" It would also appear that in fact, there are substantial numbers involved but you seem nowhere to want to acknowledge the fact that issues are being reported, I understand what you beleive to be Spoonmuffins motives, personally I am not interested in that, as I said, I am interested in the fact that you beleive he is lying by saying that he is spreading wild rumour about faulty cards when there clearly are faulty cards and when anyone says different you simply refuse to acknowledge the fact.

 

[Dandel]

hes an example of how [H] members and nvidia fanboi's can be when they hear ANYTHING negitive about their company.

BFG marketing is in touch with me, i will test this card and if it dosnt work i will RMA it to them for them to test the crap out of, and they say they will send me a fully tested unit, we shal see what happens, i will be shutting down soon to install this card and see if its fubar like the last 3.

Past 3 cards where all bad? that's no good, and from what i recall you said you where actually looking forward to owning one of these cards, at least as a temporary card due to the benchmarks it got in it's reviews.

 

[plywood99]

My card is an XFX and it did exactly what Spoonmuffin described, slow 2d, 3d is a bsod. I think there was a small batch of bad cards. No big deal really, these things happen all the time with new launches. Mine is being rma'd through the Egg right now. I highly doubt my next card will be bad.

My only real complaint is when companies try to hide these things. Honesty really is the best policy...


Ply

 

[JethroBodine]

My card is an XFX and it did exactly what Spoonmuffin described, slow 2d, 3d is a bsod. I think there was a small batch of bad cards. No big deal really, these things happen all the time with new launches. Mine is being rma'd through the Egg right now. I highly doubt my next card will be bad.

My only real complaint is when companies try to hide these things. Honesty really is the best policy...


Ply

I don't think anyone is trying to "hide" anything or say it's impossible to buy a defective 8800GT.

I just doubt they're all bad like the OP seems to be asserting, or that he's gotten three defective ones in a row.

I've never gotten a defective video card new, and I've installed a whole lot of video cards over the years.

 

[plywood99]

Lol, having worked in the retail industry, and now the construction industry for some years I can assure you, most if not all companies will "minimize" a problem, by hiding it or whatever. Suppose there was a small batch of cards that were bad, say just a hundred. Wouldn't it be nice if a company would just come out and say, "Hey all, a few bad cards got past quality control, if you got one of them, just lets us know and we'll send you a new one right quick."


Ply

 

[wazzledoozle]

Guys, just ignore him. Everyone is entitled to their opinion, if you dont like it then just leave him alone. Obviously him and the rest of you differ in a critical way that flaming is not going to solve. So just stop.

 

[Polaris573]

If anyone is in doubt I would like to point out that the representative from BFG is who he says he is. His registration e-mail address as well as his IP address both belong to BFG.

 

[Mussels]

I
I've never gotten a defective video card new, and I've installed a whole lot of video cards over the years.

then you havent installed enough cards.

 

[JethroBodine]

nice to hear i was skeptical

Did you notice what he posted was in line with what I posted Patton45?:shadedshu

Point being, I didn't join here to lie to you guys, I was trying to help you.

 

[JethroBodine]

Lol, having worked in the retail industry, and now the construction industry for some years I can assure you, most if not all companies will "minimize" a problem, by hiding it or whatever. Suppose there was a small batch of cards that were bad, say just a hundred. Wouldn't it be nice if a company would just come out and say, "Hey all, a few bad cards got past quality control, if you got one of them, just lets us know and we'll send you a new one right quick."


Ply

I heard the original batch of 8800GTs was 100,000. If 100 of them came back, that would mean 99.9% were good.

Why would a company come out and say "A few bad cards got past quality control"? Everything you've ever bought has a small percentage of defective products- this is reality.

It's not "hiding" or "minimizing" if no "problem" exists.

Anyway, I'm done here.

You've heard from me that NVIDIA is unaware of any inordinate numbers of defects with these products.

You've heard from a BFG rep there is no inordinate number of defects with these products.

At PCPerspective, a XFX rep said he hasn't heard of bad batches of 8800GTs.
http://forums.pcper.com/showthread.php?t=447845&page=4

So you've got me with direct line to various NVIDIA managers, and better yet, two reps from the manufacturers of these boards telling you this isn't true and some of you want to believe an anonymous poster who's says a BFG rep told him things no customer service rep would ever say.

Makes sense to me, and I wish you all well.

 

[Chewy]

^^ thanks solved life goes on

psst, hey you know the release date on the rev2 8800gts's? is it Nov.19th? I hope my swftech mcw60 and ram/vreg cooling fits on it still..

waiting on this card to finish up my build sitting in my avatar.

 

[SpoonMuffin]

I don't think anyone is trying to "hide" anything or say it's impossible to buy a defective 8800GT.

I just doubt they're all bad like the OP seems to be asserting, or that he's gotten three defective ones in a row.

I've never gotten a defective video card new, and I've installed a whole lot of video cards over the years.

so since its never happened to you it never happens...........yeah ok

and i had to lay down for a few hours, i was getting stressed, my cat had to be put down today due to somebody having clubed her in the head, she was a very friendly loving kitty to anybody and it seems that allowed somebody to harm her.......im a big guy, but i admit i cryed and still feel very sad, i just couldnt afford the 480bucks they wantd to fix her up.......

back on topic, the bFG rep is not denieing that i have found a problem, im going to call them tonight and see if i can talk to a real person since i finnely feel a bit better, i did find what messege the BSOD gives

"driver is mismanaging PTEs" did some searching, this error currently has been assotiated mostly with windows 2003 and xp x64 as well as both x32 and x64 vista, so it could be a bios+driver+card hardware issue, but the card has same symptoms under xp in a test box i have....and my buddys GTX works fine.....since its the same driver i wouldnt expect it to work for one card and not another.....

 

[SpoonMuffin]

Update, bfg is sending me an air lable to ship the card back, they will be shiping me a card tested to work on xp x64 sp2 in full, at least they better test it in full!!!!