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Don't get me wrong, I think the folks at DFI San Jose are great. Friendly, knowledgeable, and eager to help, but a satisfactory rma process really seems like hit or miss. I think this is due to a small staff, working on not only rma, but various other aspects of daily operations. This invariably results in big workloads, orders being rushed through, and poor record keeping.
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=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+ =+=+=+=+=+=+=+=+=+
**cruncher #2 lp-dk x58/w3520@4100 ***cruncher #3 tpower x58/w3520@4100 ****cruncher #4 dx58so/w3520@4100
*****cruncher #5 m2f/x3360@3920 ******cruncher #6 790i/q6600@3600
+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+= +=+=+=+=+=+=+=+=+=
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