Originally Posted by InnocentCriminal
For UK users that pre-ordered with Play.com - I rang them and they are referring people to email email@example.com
and they'll explain anything you need to know. I emailed them this morning and have yet to receive a reply.
This is beyond a joke!
Maybe if they don't respond by email by mid day tomorrow call them, and tell them you you'd just rather cancel your pre-order and go through someone else if they can't resolve it.