Quote:
Originally Posted by EvolvA
oh!! I almost forgot to tell you. lately the temperature probes of my rheobus (NZXT Sentry LX) started to die and it anoys me a lot because any fan connected to the same channel of a dead probe can't be regulated, so I decided to email NZXT to ask for a new set of probes and a few hours later they answered telling me they needed my address and an invoice as prove of purchase, I dreaded they would ignore me because I'm from Spain, but I couldn't be more mistaken, because in just 12 days time I received a package with not only a new set of probes, but the WHOLE set of cables included with the sentry (power cable, all the socket cable for the fans and the temperature probes), so: VERY WELL DONE NZXT!!!! I'm really happy and impresed about NZXT's custommer service
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WOW! that is awesome EvolvA
Yeah I have never had to deal with any warranty issues from them and I always wondered about their support team. Well thank you for sharing that story with us.
+1 for Nzxt's customer support