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Old May 18, 2010, 08:54 PM   #22
onepost
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System Specs

Quote:
Originally Posted by trt740 View Post
Both are great companies
A little off topic but based on these experiences i cannot agree with above statement:

I have had nothing but negative experiences from BFG PSU/RMA dept. I owned a 550w psu and utilized the trade-up program to upgrade (which i thought was a great program on paper) and then after 4 weeks of waiting had to call 4 times and email several times to get the new PSU. After receiving the new PSU it failed in about a month. Had to RMA that PSU and after several weeks i had to call/email numerous times to inquire about delays. Still no PSU and it wasn't until i found a BFG rep on a forum that they sent my PSU out. BFG support/RMA process has been a nightmare in my experience.
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