Originally Posted by Millennium
I have had no problems with both Scan and Ebuyer RMA. Well, to be honest, neither refunded my return postage but I think that's still not a bad deal.
Haven't tried anyone else. Well, creative labs were great, but that was about 14 years ago lol
I made more then 10 long phone calls to their HQ/showroom near manchester somewhere, Micheal.W PROMISED to at least refund me money for postage for the inconvience as they fucked up with their stock levels and it wasnt just the 1 item i was sending back for RMA. all the items i sent back amounted to about £20-25 recorded delivery. He asked me to scan and attach the reciept to an email and i did it. then he started bullshitting and saying he never recieved no emails. he asked me to email them to different email accounts, and then he claimed to recieved it after about 5 or 6 attemps, after that he wiped the email logs and did nothing but ignore me.
When i took the issue to the RMA dept manager at bit-tech, he was not aware of what happend but looked into it. but he too claimed that there were no emails logged and I forwarded him proof of the sent emails/attachments and also Micheal.W's emails promising to refund me.
I got my refund anyway.
Originally Posted by Bo$$
I need teh pics!
I called MSI, they told me to go ahead with the OCUK RMA and if I have any trouble just Fwd them the RMA number and some pics of the issues occuring and they will kick some ass....
LOL even MSI know how bad OCuK are... thats sad
still stripping out my old pc i'll put up pics step by step