Those aspire 5515 are know for the cpu fans being flaky. I have one and well it has been striped of mobile computing duties and now lives it's life in a pasture in my crunching farm. It's a good little producer though.
Back on point. Maybe see if she has a friend that has a antivirus program she can run on it.
: Phenom II x6 1090t
/ 2x Phenom II x6 1055t
/ Phenom II x4 970BE
“TPU is very mild, and I love to tell people I love them when they are being retarded, it makes me feel special in my special places. What was the point of this thread again? Oh well, I love all of you.” -Steevo