Originally Posted by Frick
They sent it to her because they judged it was equal to a new one I take it. It has not been used for long and it will most likely last as long as a new one. It's only dirt anyway, we don't know why that is there.
Doesn't matter. She paid for a new one. Not a used one. She needs to send it back OR get a partial refund as its used.
I would send that bitch back with an envelope of baby powder for being assholes.