Quote:
Originally Posted by erixx
As said I am sincerly happy you fixed the issue. Yet please do yourself a favour, stop using corporate bullshit brainwashing neolingua. When I go eat a Burgerking hamburger (god forgive) that they sell as "the best hamburger in the world" I do not go to my friends in the forums and tell them I actually did eat the "best burger in the world". I know this would not be true, just as the employees-geniuses are not real geniuses! This is so hilarious you made my day! haha!
Paraphrasing Clint Eastwood: The country belongs to us, not to the politicians (read: marketing teams)...  |
My only problem with your analogy is... did you really feel that the burger you ate was the best burger you've ever had? And I'll assume you didn't read the first page of the thread so I won't bother to address your issue with the vernacular I use to reference Apple employees.
Quote:
Originally Posted by AphexDreamer
Again but it is do to its convenient proximity to your school that makes the replacement easy. Or do you deny this? If so, then if it were further and it cost your more effort to make each replacement several times you'd be ok with that?
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My first trip to get a replacement was from home, which was 45 minutes away by public transit, maybe 25-30 by car. That was very manageable and I have no complaints. I spent 50 minutes on the train each way going to and from high school for 4 years, and I'm now spending about 1 hour each way going to and from college, again, from home. Being able to get to the Apple store quicker by foot because I happen to attend school in the area is a bonus. My cost and effort to replace the tablet regardless of where I am in NYC would be $2.25 each way and anywhere from 30 minutes to 2 hours of sitting on my ass while the train weaves through intricate tunnels and bridges. It's actually less since I used to have a school-provided, fully-prepaid subway card, and now I buy a 30-day unlimited card for a flat fee of $104. The more I use it, the cheaper it gets per trip. Even going to school 5 days a week ($2.25 each time x 2 times a day x 5 days a week x 4 weeks a month) is $90 alone, but I can go anywhere I want on weekends, holidays, and non-school hours for no additional cost to the $104 flat rate.
Quote:
Originally Posted by AphexDreamer
Well now you are begin a little self centered it seems? There are certainly far more people not near an apple store than near an apple store. You can't assume that because you are near one everyone is near one? So yes in some respects it is unique to you. But of course location is one thing, then their is transportation and time to consider as well.
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There are certainly far more people near an Apple store than there are HP, Dell, Gateway, Sony, Samsung, Asus, Acer, Lenovo, HTC, and LG combined. I can assume that majority of consumers have easier access to an Apple store than they do for any other electronic company.
Quote:
Originally Posted by AphexDreamer
I can acknowledged your appreciation for how conveniently close the store is to you and the benefits it provides you in terms of replacing broken products, but you are tricked into thinking that the broken product replacement is anything to be worth mentioning.
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Quality of customer service is relative, and in my case relative to my experiences with other manufacturers (Asus and Linksys charging for phone support, Sony and HP selling me dud products and refusing to honor replacements, etc). Apple is easily the most accommodating of the bunch.