This thread was started about customer service.
No more, no less.
Not about value, not about quality ... just customer service.
The only trolling going on is those who are trying to turn it into a "I hate Apple" thread.
Keep it on the topic of customer service or GTFO.
Cloud (noun, singular): A dynamic arrangement of multiple potential single points of failure, with a user at one end and their data at the other.
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