Originally Posted by D007
I did but if you sell me 3 broken items, I could care less about your customer service.. I am billed out at 75-150 dollars an hour.. Me taking 3 trips to apple, means I'd of paid 2 times the cost of the product, just in the time I spent going there and dealing with their wait times.. Customer service does not mean you get to make products, that sell with such a high damaged rate. Unless you're apple, I guess.. Just proves you could polish a turd and put an apple logo on it and some "genius" would buy it..
Well he didn't become a fan because of the product, he became a fan because of the service. Perfectly fine with me, not sure about you. Yes I would get mad too if I keep on getting defective goods, but in this case its entirely Kant's fault for not thoroughly checking the product for defects before leaving the store, hence the multiple trips.