Quote:
Originally Posted by Arrakis+9
All i got back for as a responce was "generic" instructing me that i need to call RMA directly
Quote:
Dear Valued Customer,
Thank you for contacting ASUS Customer Service.
My name is Fiona and it''s my pleasure to help you with your problem.
Sorry for the trouble.
About your quesition, I suggest you could directly contact our local service center to discuss your trouble with them to see if they will help.
If you are in the USA or Canada, also, you could call our RMA department at 812-282-2787 (Hours: 5:30am – 9:00pm(PST) support) select option 2 then option 2. Canada:Canada Phone*: 1-905-370-2787 (French support available). Please have the serial number of your ASUS product handy when you call.
Welcome to refer Troubleshooting & FAQ for ASUS products in ASUS
website:
http://support.asus.com/servicehome.aspx?SLanguage=en
If you continue to experience issues in the future, please do not
hesitate
to contact us.
Best Regards,
Fiona
|
Doesn't seem they want to deal with me now do they? |
At least they gave you a Canadian phone number. My ASUS RMA came back in worse shape than I sent it off at, and they said there was no Canadian phone number available...