problems with 3870x2 help

altimd2001 · Oct 4, 2008, 12:46 PM

got new sapphire 3870x2 1g ddr3.i can see only one of the cores working and just 512 mb of v-ram.my device manager gets only one 3870x2.all 3d tests was desasters with skores lower then my old single core 3870 by gigiabyte.can anyone tell what the small jumpers in the back of the card doing.thanks in advance/excuse my english/
system;
mb-asus rampage formula x48
cpu-q6600 at 3gh
4x512 ddr2 800 kingston
psu 700 watt fortron epsilon

boogah · Oct 4, 2008, 05:12 PM

what drivers are you using.

fill out the machine specs inside UserCP

AphexDreamer · Oct 4, 2008, 05:16 PM

Yeah make sure your running the latest CCC and drivers.

Go here http://ati.amd.com/support/driver.HTML and click on your OS Edition and then the Series of your card for you Radeon HD 3870, download the package and install it.

altimd2001 · Oct 4, 2008, 05:35 PM

i tried all from 8.3 till 8.9 dd and ccc in suits and separetly in both vista sp1 and xp sp3 variants with the two operatin systems.all the same thing i'm seeng in device menager only one 3870x2

boogah · Oct 4, 2008, 05:38 PM

maybe your card is defective. RMA it for another one from the place you bought it from.
Or try it on another machine to see if both cores shows up.. if not then it's the hardware for sure.

AphexDreamer · Oct 4, 2008, 05:38 PM

Quote:

Originally Posted by altimd2001

i tried all from 8.3 till 8.9 dd and ccc in suits and separetly in both vista sp1 and xp sp3 variants with the two operatin systems.all the same thing i'm seeng in device menager only one 3870x2

Give us the details of your system specs... How many watts does your PSU have and are you supplying two 6 pin or 8 pin molex connecters to the card?

altimd2001 · Oct 4, 2008, 05:50 PM

i suply mi cards with 2x6 pin and 1x8pin.700 watt fortron epsilon

altimd2001 · Oct 4, 2008, 05:54 PM

also tried only the 3870x2 on both pci-e slots remuving all unnecesery fans frro the case

altimd2001 · Oct 4, 2008, 05:57 PM

and the shame run over me.3dmark06-9100 pts never seen lower then that

AphexDreamer · Oct 4, 2008, 06:01 PM

Have you modified any BIOS settings. What kind of motherboard do you have.

altimd2001 · Oct 4, 2008, 06:12 PM

see the specs.asus rampage formula x48 with the latest bios 0410.the vga bios is original.couldnt find better till now

Robert-The-Rambler · Oct 4, 2008, 06:58 PM

Did you check the crossfire settings? Although it is a single graphics card it is still considered a crossfire setup with the drivers. Is the crosssfire box checked in the crossfireX section of Catalyst Control Panel? When I installed my Asus 3870X2 I might have had to turn on crossfire. I can't really remember but make sure crossfire is enabled.

HELLSPAWNPR · Oct 5, 2008, 01:40 AM

I have a MSI 3870x2 and having similar prob with the 2 GPUS, in Catalyst control panel theres no crossfire option. But it shows in the pullbar 2 3870x2

and in GPU-Z in crossfire it says enabled.

boogah · Oct 5, 2008, 03:29 AM

Quote:

Originally Posted by HELLSPAWNPR

I have a MSI 3870x2 and having similar prob with the 2 GPUS, in Catalyst control panel theres no crossfire option. But it shows in the pullbar 2 3870x2

and in GPU-Z in crossfire it says enabled.

yah it doesn't show crossfirex in CCC because it's a single card with 2 cores. If you add another 38x0 series to the mix it will show the crossfirex option. GPU-Z is correctly showing 2 GPU is enabled.

boogah · Oct 5, 2008, 03:31 AM

Quote:

Originally Posted by altimd2001

also tried only the 3870x2 on both pci-e slots remuving all unnecesery fans frro the case

it may be a defective card. Get a replacement from the retailer.

HELLSPAWNPR · Oct 5, 2008, 04:08 AM

Thanks for the reply BOOGAH

3870x2 · Oct 5, 2008, 04:13 AM

still, almost 10k with 1 core on the 3870x2 is pretty high, kinda wierd...

boogah · Oct 5, 2008, 04:16 AM

Quote:

Originally Posted by 3870x2

still, almost 10k with 1 core on the 3870x2 is pretty high, kinda wierd...

single 3870 with Q6600 at 3Ghz will get 11k +

3870x2 with Q6600 at 3ghz = 18k +

BrooksyX · Oct 5, 2008, 04:21 AM

Sounds like a driver problem to me. Uninstall old drivers and use a driver cleaner program then install latest ati catalyst.

As for only 512mb of ram. That is correct, each core gets 512 mb of ram so when they are crossfired they have equal amounts. Crossfire doesn't give you double the ram.

Robert-The-Rambler · Oct 5, 2008, 04:25 AM

I just checked my CCC setting on my PC with the 3870X2 from ASUS and you should see a crossfirex option on the bottom left of the CCC. It has to be enabled to use both GPUs. The 3870X2 is not the same as a monolithic GPU. It is in fact two separate video cards built on one PCB.

Oct 4, 2008, 12:46 PM	#1
altimd2001 Join Date: Mar 2008 Posts: 6 (0.00/day) Thanks: 0 Thanked 0 Times in 0 Posts System Specs	problems with 3870x2 help got new sapphire 3870x2 1g ddr3.i can see only one of the cores working and just 512 mb of v-ram.my device manager gets only one 3870x2.all 3d tests was desasters with skores lower then my old single core 3870 by gigiabyte.can anyone tell what the small jumpers in the back of the card doing.thanks in advance/excuse my english/ system; mb-asus rampage formula x48 cpu-q6600 at 3gh 4x512 ddr2 800 kingston psu 700 watt fortron epsilon

Processor:	q6600 at 3gh
Motherboard:	asus rampage formula x48
Cooling:	zalman 9770
Memory:	4x512 ddr2 800 -kingston
Video Card:	sapphire hd3870x2 1g ddr3,gigabyte hd3870 512 ddr4
Hard Disk:	2x320gb hitachi T7K500 in raid0
Optical Drive:	dvd-rw nec
CRT/LCD Model:	asus vw222u
Sound Card:	extreme fx2
PSU:	700 watt fortron epsilon

Oct 4, 2008, 05:12 PM	#2
boogah Join Date: Jun 2008 Location: Houston Posts: 865 (0.48/day) Thanks: 22 Thanked 146 Times in 140 Posts System Specs	what drivers are you using. fill out the machine specs inside UserCP __________________ Heatware \| Paypal \| Ebay

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Motherboard:	ASUS P6T WS Professional
Cooling:	Thermalright Ultra 120 Extreme RT1366
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Video Card:	Firepro V8700
Hard Disk:	Velociraptor 300gb in raid0
Optical Drive:	22x Liteon DVD/RW
CRT/LCD Model:	2x Dell Ultrasharp 24"
Case:	Antec Twelve Hundred
Sound Card:	onboard sound
PSU:	Corsair HX1000
Software:	Windows 7 64-bit

Oct 4, 2008, 05:16 PM	#3
AphexDreamer Eligible for custom title Join Date: Jun 2007 Location: C:\Program Files (x86)\Aphexdreamer\ Posts: 5,614 (2.59/day) Thanks: 812 Thanked 888 Times in 674 Posts System Specs	Yeah make sure your running the latest CCC and drivers. Go here http://ati.amd.com/support/driver.HTML and click on your OS Edition and then the Series of your card for you Radeon HD 3870, download the package and install it. __________________ Sent from my PC using chrome.

System Name:	Unknown
Processor:	AMD Bulldozer FX6100 @ 4.5Ghz
Motherboard:	Asus Crosshair V
Cooling:	ThermalRight Ultra Extreme 120 With two 120mm Fans/Heatsink and three 120 mm fans intake/outake
Memory:	8 GB of Rip Jaws DDR3 RAM 1680Mhz (8-9-8-24) 7.9 Rating
Video Card:	ASUS ROG MATRIX 5870 2GB GDDR5
Hard Disk:	Western Digital Caviar Black 1TB 64MB Cache SATA 6.0Gb/s
Optical Drive:	HP DVD 840 Lightscribe DVD+/-Writer/CD-Writer & CD Drive
CRT/LCD Model:	AOC 23" @ 1920x1080
Case:	HAF X
Sound Card:	X Fi Titanium 5.1 Surround Sound
PSU:	750 Watt PP&C Silencer Black
Software:	Windows 8 Pro 64-bit

Oct 4, 2008, 05:35 PM	#4
altimd2001 Join Date: Mar 2008 Posts: 6 (0.00/day) Thanks: 0 Thanked 0 Times in 0 Posts System Specs	i tried all from 8.3 till 8.9 dd and ccc in suits and separetly in both vista sp1 and xp sp3 variants with the two operatin systems.all the same thing i'm seeng in device menager only one 3870x2

Oct 4, 2008, 05:38 PM	#5
boogah Join Date: Jun 2008 Location: Houston Posts: 865 (0.48/day) Thanks: 22 Thanked 146 Times in 140 Posts System Specs	maybe your card is defective. RMA it for another one from the place you bought it from. Or try it on another machine to see if both cores shows up.. if not then it's the hardware for sure. __________________ Heatware \| Paypal \| Ebay

Oct 4, 2008, 05:50 PM	#7
altimd2001 Join Date: Mar 2008 Posts: 6 (0.00/day) Thanks: 0 Thanked 0 Times in 0 Posts System Specs	i suply mi cards with 2x6 pin and 1x8pin.700 watt fortron epsilon

Oct 4, 2008, 05:54 PM	#8
altimd2001 Join Date: Mar 2008 Posts: 6 (0.00/day) Thanks: 0 Thanked 0 Times in 0 Posts System Specs	also tried only the 3870x2 on both pci-e slots remuving all unnecesery fans frro the case

Oct 4, 2008, 05:57 PM	#9
altimd2001 Join Date: Mar 2008 Posts: 6 (0.00/day) Thanks: 0 Thanked 0 Times in 0 Posts System Specs	and the shame run over me.3dmark06-9100 pts never seen lower then that

Oct 4, 2008, 06:01 PM	#10
AphexDreamer Eligible for custom title Join Date: Jun 2007 Location: C:\Program Files (x86)\Aphexdreamer\ Posts: 5,614 (2.59/day) Thanks: 812 Thanked 888 Times in 674 Posts System Specs	Have you modified any BIOS settings. What kind of motherboard do you have. __________________ Sent from my PC using chrome.

Oct 4, 2008, 06:12 PM	#11
altimd2001 Join Date: Mar 2008 Posts: 6 (0.00/day) Thanks: 0 Thanked 0 Times in 0 Posts System Specs	see the specs.asus rampage formula x48 with the latest bios 0410.the vga bios is original.couldnt find better till now

Oct 4, 2008, 06:58 PM	#12
Robert-The-Rambler Join Date: Mar 2008 Location: Bay Shore NY Posts: 631 (0.33/day) Thanks: 181 Thanked 118 Times in 80 Posts System Specs	Did you check the crossfire settings? Although it is a single graphics card it is still considered a crossfire setup with the drivers. Is the crosssfire box checked in the crossfireX section of Catalyst Control Panel? When I installed my Asus 3870X2 I might have had to turn on crossfire. I can't really remember but make sure crossfire is enabled. __________________ I can see it now. I'm sitting in my underwear in front of an 80" 4:3 image at 1024 * 768 120hz playing a game with my stereoscopic 3D glasses glistening in the reflected light of the image on the screen with 5000 watts of audio blasting and my hair standing up on end as I realize that it is really as my mom has stated; I really am just like Dr. Emmett Brown.

System Name:	BACKTOTHEFUTURE
Processor:	Stock I7 920
Motherboard:	Gigabyte GA-EX58-DS4 BIOS F6
Cooling:	4 120mm 1 140mm top fan
Memory:	12 gigabytes of DDR3 1333 RAM
Video Card:	GTX 295 with a Nvidia Gt 240 as a PPU
Hard Disk:	Samsung 1.5 terrabyte Steam Drive and 2 Samsung 750 gig Sata 2 in Raid 0
Optical Drive:	1 Sony Blu Ray and 1 DVD R/W
CRT/LCD Model:	HP LP3065 30" Monitor
Case:	Antec Three Hundred
Sound Card:	Soundblaster X-Fi Extreme Music and X-Fi Xtreme Audio for front panel headphone output
PSU:	Rosewill Xtreme Series RX850-D-B 850W Continuous @40°C 80 PLUS Certified
Software:	Windows Vista Ultimate 64 bit

Oct 5, 2008, 01:40 AM	#13
HELLSPAWNPR Join Date: Jul 2008 Location: Hatillo, Puerto Rico Posts: 72 (0.04/day) Thanks: 3 Thanked 8 Times in 5 Posts System Specs	I have a MSI 3870x2 and having similar prob with the 2 GPUS, in Catalyst control panel theres no crossfire option. But it shows in the pullbar 2 3870x2 and in GPU-Z in crossfire it says enabled. __________________ http://www.techpowerup.com/gallery/1686.html

System Name:	HELLSING
Processor:	AMD X4 630 @ 3.6ghz
Motherboard:	Asus Crosshair IV
Cooling:	5 x Coolermaster 120mm / 2x Zalman92mm/ 2x Enermax Vegas 120mm
Memory:	4GB ADATA X series 9+9+9+24
Video Card:	2 X Powercolor ATI 5850 CF OC 850/1050
Hard Disk:	80 GB WD Raptor/ 500GB segate & WD 160GB SATA
Optical Drive:	1
CRT/LCD Model:	Viewsonic 22 inch WS
Case:	Chieftec
Sound Card:	onboard
PSU:	Corsair GS800
Software:	Wndows 7 Ultimate

Oct 5, 2008, 04:08 AM	#16
HELLSPAWNPR Join Date: Jul 2008 Location: Hatillo, Puerto Rico Posts: 72 (0.04/day) Thanks: 3 Thanked 8 Times in 5 Posts System Specs	Thanks for the reply BOOGAH __________________ http://www.techpowerup.com/gallery/1686.html

Oct 5, 2008, 04:13 AM	#17
3870x2 Join Date: Feb 2008 Location: Joplin, Mo Posts: 4,543 (2.37/day) Thanks: 175 Thanked 691 Times in 557 Posts System Specs	still, almost 10k with 1 core on the 3870x2 is pretty high, kinda wierd... __________________ A+, N+, S+, MCSE. Heatware STEAM ID Name: furi0nst0rmrage (0s are zeros) M O D E R N\|\|W A R F A R E \|\| 2 \|\| CLUBHOUSE // TEAM “The amount exaltation of the processor cores can brings amazing floating” -sparkle

System Name:	Ultrabeast GX2
Processor:	Intel Core 2 Duo E8500 @ 4.0GHZ 24/7
Motherboard:	Gigabit P35-DS3L
Cooling:	Rosewill RX24, Dual Slot Vid, Fan control
Memory:	2x1gb 1066mhz@850MHZ DDR2
Video Card:	9800GX2 @ 690/1040
Hard Disk:	750/250/250/200 all WD 7200
Optical Drive:	BD/DVDRW, DVDRW/CDRW
CRT/LCD Model:	24" DCLCD 2ms 1200p
Case:	Apevia
Sound Card:	7.1 Digital on-board, 5.1 digital hooked up
PSU:	700W RAIDMAXXX SLI
Software:	winXP Pro
Benchmarks:	17749 3DM06

Oct 5, 2008, 04:21 AM	#19
BrooksyX Join Date: Jan 2008 Location: Vancouver, WA Posts: 3,572 (1.82/day) Thanks: 511 Thanked 570 Times in 527 Posts System Specs	Sounds like a driver problem to me. Uninstall old drivers and use a driver cleaner program then install latest ati catalyst. As for only 512mb of ram. That is correct, each core gets 512 mb of ram so when they are crossfired they have equal amounts. Crossfire doesn't give you double the ram.

System Name:	Main / Home Media Serever
Processor:	Intel i5 2500k @ 4.75ghz / AMD AM3 5200+ x2
Motherboard:	ASRock Fatal1ty P67 Performance / Biostar 790GX
Cooling:	Xigmatek Dark Knight / XIGMATEK Apache
Memory:	16gb of G.Skill Value Series DDR3 / 4x 1gb DDR2
Video Card:	XFX Radeon 6870 1gb / Asus Radeon 5450 512mb
Hard Disk:	2x Samsung 830 64gb SSD Raid 0 & 750gb WD Blue HDD / OCZ Vertex 30GB & 8TB of HDD Space
Optical Drive:	Blu-ray Rom & DVD-RW / DVD-RW
CRT/LCD Model:	2x Acer 20" LED 1600x900 / Samsung 40" LED
Case:	Xigmatek Asgard II / APEX PC-389-C
PSU:	OCZ Stealth Power 500w / Antec EArthwatts 380w
Software:	Windows 7 Professional x64 SP1 / XBMCBuntu 11.10

Oct 5, 2008, 04:25 AM	#20
Robert-The-Rambler Join Date: Mar 2008 Location: Bay Shore NY Posts: 631 (0.33/day) Thanks: 181 Thanked 118 Times in 80 Posts System Specs	I just checked my CCC setting on my PC with the 3870X2 from ASUS and you should see a crossfirex option on the bottom left of the CCC. It has to be enabled to use both GPUs. The 3870X2 is not the same as a monolithic GPU. It is in fact two separate video cards built on one PCB. __________________ I can see it now. I'm sitting in my underwear in front of an 80" 4:3 image at 1024 * 768 120hz playing a game with my stereoscopic 3D glasses glistening in the reflected light of the image on the screen with 5000 watts of audio blasting and my hair standing up on end as I realize that it is really as my mom has stated; I really am just like Dr. Emmett Brown.

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