Computer doesnt fully shut down

CrAsHnBuRnXp · Apr 26, 2009, 05:00 AM

So for whatever reason, I cant seem to solve this problem. Its been an ongoing problem for a while but I have just been to lazy/busy to really do anything about it. But now that my dad's computer is producing the same issue, i thought it was high time I tried to resolve it.

I had this issue a few months back but when I upgraded my RAM, the problem ceased.

The issue is that when I shutdown my computer, it likes to turn itself back on. I end up holding the power button in for 5 seconds in order to fully shut it down. Gets annoying doing this every day especially when I turn my computer back on. When I turn the computer back on, everything starts to power up but then it just quickly shuts down and re-initializes itself. Soon after it tells me that my overclock has failed and that I need to reset my settings in the BIOS and to press F1 to do so. Does this even on stock.

I have reinstalled Windows numerous times to no avail and I have reseated the RAM also to no avail. Im not really sure what the problem is. I dont see how it could be a short because I havent taken out the motherboard since I bought my case back in October/November.

Anyone else have a likely cause to this issue?

Mussels · Apr 26, 2009, 05:12 AM

disable mouse and keyboard power on settings in the BIOS. Disable any LAN wakeup events too.

I had that enabled on a PC of mine and no issues, but when i went a cordless mouse even moving the mouse would wake the PC/boot it up.

CrAsHnBuRnXp · Apr 26, 2009, 06:16 AM

Quote:

Originally Posted by Mussels

disable mouse and keyboard power on settings in the BIOS. Disable any LAN wakeup events too.

I had that enabled on a PC of mine and no issues, but when i went a cordless mouse even moving the mouse would wake the PC/boot it up.

Already disabled.

h3llb3nd4 · Apr 26, 2009, 06:54 AM

I have a similar situation....
my dad's pc only shuts down if you hold the power button.

Haytch · Apr 26, 2009, 07:35 AM

I would suggest staying stock until you resolve this issue.
Opposite setting to the current enable/disable ACPI ?
Do you think this may be heat related ?

CrAsHnBuRnXp · Apr 26, 2009, 07:38 AM

Quote:

Originally Posted by Haytch

I would suggest staying stock until you resolve this issue.
Opposite setting to the current enable/disable ACPI ?
Do you think this may be heat related ?

Doesnt matter if its stock or overclock. Still produces teh same result.

Define what you mean by the opposite ACPI.

Nope. All temps are fine. Mobo around 30*C and CPU is about the same sometimes even less.

Mussels · Apr 26, 2009, 07:41 AM

tried a simple format and reinstall?

CrAsHnBuRnXp · Apr 26, 2009, 07:50 AM

Quote:

Originally Posted by CrAsHnBuRnXp

I have reinstalled Windows numerous times to no avail and I have reseated the RAM also to no avail.

Mussels · Apr 26, 2009, 08:08 AM

crap

eidairaman1 · Apr 26, 2009, 08:35 AM

Check your power switch, what i mean is disconnect it from the machine at night, could be damaged possibly, also disconnect your computer from the internet (Wake On Lan Could be enabled)

and ACPI modes, ACPI Compatible/ ACPI Uniprocessor (which should be Default) and Standard PC (Older Machines/AT machines)

Check your Boot Strap aswell, that could be setting unnecessary parameters.

Scroll towards the bottom of the page for the Hardware Application Layer Definition Listing for Windows itself

http://www.loggan26.aquiss.com/NF2_Faq.html

alexp999 · Apr 26, 2009, 08:39 AM

Try setting the board up outside the case on a wooden desk or something, and see if it does it then. It could be a short.

CrAsHnBuRnXp · Apr 26, 2009, 05:29 PM

Quote:

Originally Posted by eidairaman1

Check your power switch, what i mean is disconnect it from the machine at night, could be damaged possibly, also disconnect your computer from the internet (Wake On Lan Could be enabled)

and ACPI modes, ACPI Compatible/ ACPI Uniprocessor (which should be Default) and Standard PC (Older Machines/AT machines)

Check your Boot Strap aswell, that could be setting unnecessary parameters.

Scroll towards the bottom of the page for the Hardware Application Layer Definition Listing for Windows itself

http://www.loggan26.aquiss.com/NF2_Faq.html

I tried updating the ACPI from within Device Manager and it had the latest driver.

Quote:

Originally Posted by alexp999

Try setting the board up outside the case on a wooden desk or something, and see if it does it then. It could be a short.

What Ill probably end up doing is taking out the motherboard and sticking a piece of styrofoam under the board (you know the stuff that comes with the motherboard boxes) and try it that way. Other wise im going to have a hell of a time unrouting cables and I dont feel like doing that.

newtekie1 · Apr 26, 2009, 05:35 PM

It is an issue with the ASUS boards with Intel chipsets, my P965 P5B does similar. Try upping your northbridge voltage.

CrAsHnBuRnXp · Apr 26, 2009, 08:01 PM

Okay, so i took out the motherboard and put the styrofoam piece under the motherboard and set it on top of the standoffs. No screws are attached to the motherboard. I boot up and then shut down and then it powers itself right back on.

Quote:

Originally Posted by newtekie1

It is an issue with the ASUS boards with Intel chipsets, my P965 P5B does similar. Try upping your northbridge voltage.

Its at 1.5 now. If I go any higher, ill need cooling on it which I cant fit. That is at least when its overclocked. So with what you say I shoudlnt be seeing this overclocked. Im seeing it both on stock and overclocked. Your more than welcome to come over and help me if you so wish.

Ive updated the BIOS to latest as well and it still doesnt fix the issue. Also tested the PSU with a tester and its fine.

sneekypeet · Apr 26, 2009, 08:06 PM

Define power down lease.

Are you hitting the power switch and it restarts?

Are you going to start via windows and clicking on shut down?

Or do both produce the same result.

If the answer is #3 I'd would look at the mobo or PSU. Is there a chunk of crap on the 24-pin or anything that could short a connection?

newtekie1 · Apr 26, 2009, 08:08 PM

Quote:

Originally Posted by CrAsHnBuRnXp

Its at 1.5 now. If I go any higher, ill need cooling on it which I cant fit. That is at least when its overclocked. So with what you say I shoudlnt be seeing this overclocked. Im seeing it both on stock and overclocked. Your more than welcome to come over and help me if you so wish.

Ive updated the BIOS to latest as well and it still doesnt fix the issue. Also tested the PSU with a tester and its fine.

On my board, I had to give the NB more voltage than stock voltage when running at stock speeds to get it to stop. When overclocked, I could never figure out how to stop it...

CrAsHnBuRnXp · Apr 26, 2009, 08:08 PM

Quote:

Originally Posted by sneekypeet

Define power down lease.

Are you hitting the power switch and it restarts?

Are you going to start via windows and clicking on shut down?

Or do both produce the same result.

If the answer is #3 I'd would look at the mobo or PSU. Is there a chunk of crap on the 24-pin or anything that could short a connection?

Both produce the same result. The PSU looked fine in itself connector wise and even testing it.

Remember now too, my dad's DFI LP LT P35 rig is doing the same thing.

sneekypeet · Apr 26, 2009, 08:17 PM

are both machines using the same OS disc for install?

Also I know in the DFI there is a setting to select what the power button actually does when its used. Coulde be set wrong there, Not too sure on the ASUS board tho. Erocker is looking in his bios now to see what the setting is.

erocker · Apr 26, 2009, 08:26 PM

On my Rampage there are two settings that I think may help if you have these settings on your board:

Suspend Mode = [S1 (POS) only]

Under APM config:
"Restore on AC Power Loss" = [Power Off]

CrAsHnBuRnXp · Apr 26, 2009, 08:33 PM

Quote:

Originally Posted by newtekie1

On my board, I had to give the NB more voltage than stock voltage when running at stock speeds to get it to stop. When overclocked, I could never figure out how to stop it...

Great. I dont wanna run stock till i upgrade my computer again. God knows when that will be.

Quote:

Originally Posted by sneekypeet

are both machines using the same OS disc for install?

Also I know in the DFI there is a setting to select what the power button actually does when its used. Coulde be set wrong there, Not too sure on the ASUS board tho. Erocker is looking in his bios now to see what the setting is.

Nope. One is Win7 Build 7077 (soon to be RC) and the other is Vista x64 HP. My dad's machine just started doing this 2 days ago and I havent touched anything in his BIOS and he doesnt even know how to get into his.

Quote:

Originally Posted by erocker

On my Rampage there are two settings that I think may help if you have these settings on your board:

Suspend Mode = [S1 (POS) only]

Under APM config:
"Restore on AC Power Loss" = [Power Off]

Tried those. Power Loss is set to Power Off by default and Suspend mode is set to auto but i have tried the other options with no luck.

If I slapped my 9800GTX, Asus board, X3350, OCZ 850w PSU, the 4GB ram, 250GB hdd, and my old Sunbeam Transformer case on Craigslist, how much you think I could get for it?

Edit: Tried upping the NB voltage while on stock and it didnt work. Tried 1.3v and 1.5. I shut down windows and the computer turned right back on again.

Mussels · Apr 27, 2009, 06:41 AM

Quote:

Originally Posted by erocker

On my Rampage there are two settings that I think may help if you have these settings on your board:

Suspend Mode = [S1 (POS) only]

Under APM config:
"Restore on AC Power Loss" = [Power Off]

setting it to S1 wont do anything other than change what sleep state its in - and that wont stop it going into sleep mode.

FordGT90Concept · Apr 27, 2009, 06:44 AM

I had the same problem on a computer. I ran in circles trying to fix it and even RMA'd the motherboard (kudos to MSI for letting me do a cross shipment on the first RMA). I finally found the culprit and you would never guess what it was: an IDE CD-RW drive. It shutdown properly if it was unplugged and it wouldn't if it was plugged in.

So, all I can suggest doing is removing everything that isn't required to get into Windows and use it and plug components back in until you find the culprit.

I've also seen botched Windows Updates cause this kind of behavior.

CrAsHnBuRnXp · Apr 28, 2009, 09:34 PM

Quote:

Originally Posted by FordGT90Concept

I had the same problem on a computer. I ran in circles trying to fix it and even RMA'd the motherboard (kudos to MSI for letting me do a cross shipment on the first RMA). I finally found the culprit and you would never guess what it was: an IDE CD-RW drive. It shutdown properly if it was unplugged and it wouldn't if it was plugged in.

So, all I can suggest doing is removing everything that isn't required to get into Windows and use it and plug components back in until you find the culprit.

I've also seen botched Windows Updates cause this kind of behavior.

The only thing I have that isnt required on boot is the DVD drives. Unplugged them both and it still does it.

Mussels · Apr 29, 2009, 04:47 AM

does it shut down properly in safe mode?

CrAsHnBuRnXp · Apr 29, 2009, 11:06 PM

Quote:

Originally Posted by Mussels

does it shut down properly in safe mode?

Good question.

Apr 26, 2009, 05:00 AM	#1
CrAsHnBuRnXp Eligible for custom title Join Date: Oct 2007 Location: United States Posts: 5,083 (2.49/day) Thanks: 451 Thanked 640 Times in 526 Posts System Specs	Computer doesnt fully shut down So for whatever reason, I cant seem to solve this problem. Its been an ongoing problem for a while but I have just been to lazy/busy to really do anything about it. But now that my dad's computer is producing the same issue, i thought it was high time I tried to resolve it. I had this issue a few months back but when I upgraded my RAM, the problem ceased. The issue is that when I shutdown my computer, it likes to turn itself back on. I end up holding the power button in for 5 seconds in order to fully shut it down. Gets annoying doing this every day especially when I turn my computer back on. When I turn the computer back on, everything starts to power up but then it just quickly shuts down and re-initializes itself. Soon after it tells me that my overclock has failed and that I need to reset my settings in the BIOS and to press F1 to do so. Does this even on stock. I have reinstalled Windows numerous times to no avail and I have reseated the RAM also to no avail. Im not really sure what the problem is. I dont see how it could be a short because I havent taken out the motherboard since I bought my case back in October/November. Anyone else have a likely cause to this issue? __________________ Raid Arrays Explained Wanna look up your BSOD code? Heatware under CrAsHnBuRnXp http://crashtown.myminicity.com/ind CrAsHnBuRnXP's For Sale Thread

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Apr 26, 2009, 05:12 AM	#2
Mussels Doctor Moderator Join Date: Oct 2004 Location: Bendigo, Australia (NOT THE USA) Posts: 34,551 (10.97/day) Thanks: 3,699 Thanked 8,689 Times in 6,389 Posts System Specs	disable mouse and keyboard power on settings in the BIOS. Disable any LAN wakeup events too. I had that enabled on a PC of mine and no issues, but when i went a cordless mouse even moving the mouse would wake the PC/boot it up. __________________ Edumacational thread about PC Audio My external HDD's.5x samsung 1TB + 2x Seagate 1.5TB = 8 TB external storage 32 Bit OS vs 64 bit OS information How to get hardware accelerated H264 playback (DXVA) Netbook Owners United!

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Apr 26, 2009, 06:54 AM	#4
h3llb3nd4 Join Date: Feb 2009 Location: Durban, South Africa Posts: 2,902 (1.86/day) Thanks: 372 Thanked 313 Times in 277 Posts System Specs	I have a similar situation.... my dad's pc only shuts down if you hold the power button. __________________ Steam ID ^^Join The club!! click the red x^^ WCG TPU avatar Request thread www.h3llb3nd4.deviantart.com

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Apr 26, 2009, 07:35 AM	#5
Haytch Join Date: Apr 2008 Location: Australia Posts: 506 (0.27/day) Thanks: 8 Thanked 40 Times in 34 Posts System Specs	I would suggest staying stock until you resolve this issue. Opposite setting to the current enable/disable ACPI ? Do you think this may be heat related ? __________________ The \|MOB\| Family Mess With The Best : Die Like The Rest . . .

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Apr 26, 2009, 07:41 AM	#7
Mussels Doctor Moderator Join Date: Oct 2004 Location: Bendigo, Australia (NOT THE USA) Posts: 34,551 (10.97/day) Thanks: 3,699 Thanked 8,689 Times in 6,389 Posts System Specs	tried a simple format and reinstall? __________________ Edumacational thread about PC Audio My external HDD's.5x samsung 1TB + 2x Seagate 1.5TB = 8 TB external storage 32 Bit OS vs 64 bit OS information How to get hardware accelerated H264 playback (DXVA) Netbook Owners United!

Apr 26, 2009, 08:08 AM	#9
Mussels Doctor Moderator Join Date: Oct 2004 Location: Bendigo, Australia (NOT THE USA) Posts: 34,551 (10.97/day) Thanks: 3,699 Thanked 8,689 Times in 6,389 Posts System Specs	crap __________________ Edumacational thread about PC Audio My external HDD's.5x samsung 1TB + 2x Seagate 1.5TB = 8 TB external storage 32 Bit OS vs 64 bit OS information How to get hardware accelerated H264 playback (DXVA) Netbook Owners United!

Apr 26, 2009, 08:35 AM	#10
eidairaman1 Eligible for custom title Join Date: Jul 2007 Location: HTX Posts: 10,078 (4.69/day) Thanks: 1,359 Thanked 1,159 Times in 1,035 Posts System Specs	Check your power switch, what i mean is disconnect it from the machine at night, could be damaged possibly, also disconnect your computer from the internet (Wake On Lan Could be enabled) and ACPI modes, ACPI Compatible/ ACPI Uniprocessor (which should be Default) and Standard PC (Older Machines/AT machines) Check your Boot Strap aswell, that could be setting unnecessary parameters. Scroll towards the bottom of the page for the Hardware Application Layer Definition Listing for Windows itself http://www.loggan26.aquiss.com/NF2_Faq.html __________________ Athlon XP USERS with COD 4 FIX http://www.techsupportforum.com/foru...ls-202011.html http://www.howorks.com/2011/02/24/ho...-memory-limit/ “Sometimes my level of fail is unprecedented.” -TheMailMan78 “This is what the force of a thousand suns looks like.” -3870x2 Last edited by eidairaman1; Apr 26, 2009 at 08:43 AM.

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Apr 26, 2009, 08:39 AM	#11
alexp999 Staff Join Date: Jul 2007 Location: Dorset, UK Posts: 6,728 (3.17/day) Thanks: 684 Thanked 915 Times in 783 Posts System Specs	Try setting the board up outside the case on a wooden desk or something, and see if it does it then. It could be a short. __________________ ASUS P45 Club [FS] [WTB] Heatware ebay Elite Lounge USB Boot Guide 3DMark Vantage My Rig XBOX Gamertag Steam ID Dad's: EVGA 750i FTW, E6600, F7Pro, 4GB, 8800GTS 640MB SLi, SST 750W, Commodore EVE Gallente Case

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Apr 26, 2009, 05:35 PM	#13
newtekie1 Semi-Retired Folder Join Date: Nov 2005 Location: Indiana Posts: 17,747 (6.48/day) Thanks: 780 Thanked 5,115 Times in 3,706 Posts System Specs	It is an issue with the ASUS boards with Intel chipsets, my P965 P5B does similar. Try upping your northbridge voltage. __________________ Rig1: System Specs. Rig2: A8-5600K@4.4GHz / AsRock FM2A75 Pro4 / 8GB Corsair DDR3-1600 9-9-9-24 / HD7560D / Samsung DVD-Burner / 1.5TB WD Green + 3x3TB WD RED in RAID5 Rig3: Athlon X2 4200+ / M4A79 Deluxe / 4GB G.Skill Pi DDR2-800 4-4-4-12 / GT430 / Sony DVD-Burner / 500GB WD Rig4: Phenom II x6 1605T @ 3.6GHz / Asus M5A99X Evo / 8GB PNY DDR3-1600 9-9-9 / GTX470 & GTX470 / Samsung DVD-Burner / 1.5TB Seagate

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Apr 26, 2009, 08:06 PM	#15
sneekypeet Unpaid Babysitter Join Date: Apr 2006 Posts: 19,003 (7.32/day) Thanks: 3,035 Thanked 5,487 Times in 3,950 Posts System Specs	Define power down lease. Are you hitting the power switch and it restarts? Are you going to start via windows and clicking on shut down? Or do both produce the same result. If the answer is #3 I'd would look at the mobo or PSU. Is there a chunk of crap on the 24-pin or anything that could short a connection? __________________ Hers: ASUS Maximus V Gene / i7 3770K / Swiftech H220 / 4X8GB Corsair Dominators / ASUS GTX660 / Corsair AX-760 / Windows 7 64bit / Fractal Design ARC Midi R2 Test: Gigabyte Z68X-UD4-B3 / i7 2600K / A lot Of Coolers / Ripjaws Currently / HIS HD7950 IceQ Turbo / Silverstone SST-ST85F-G / Windows 7 64bit / InWin D-Frame Limited Edition

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Apr 26, 2009, 08:17 PM	#18
sneekypeet Unpaid Babysitter Join Date: Apr 2006 Posts: 19,003 (7.32/day) Thanks: 3,035 Thanked 5,487 Times in 3,950 Posts System Specs	are both machines using the same OS disc for install? Also I know in the DFI there is a setting to select what the power button actually does when its used. Coulde be set wrong there, Not too sure on the ASUS board tho. Erocker is looking in his bios now to see what the setting is. __________________ Hers: ASUS Maximus V Gene / i7 3770K / Swiftech H220 / 4X8GB Corsair Dominators / ASUS GTX660 / Corsair AX-760 / Windows 7 64bit / Fractal Design ARC Midi R2 Test: Gigabyte Z68X-UD4-B3 / i7 2600K / A lot Of Coolers / Ripjaws Currently / HIS HD7950 IceQ Turbo / Silverstone SST-ST85F-G / Windows 7 64bit / InWin D-Frame Limited Edition

Apr 26, 2009, 08:26 PM	#19
erocker Senior Moderator Join Date: Jul 2006 Location: Milwaukee, WI. Posts: 31,911 (12.77/day) Thanks: 2,783 Thanked 12,275 Times in 7,814 Posts System Specs	On my Rampage there are two settings that I think may help if you have these settings on your board: Suspend Mode = [S1 (POS) only] Under APM config: "Restore on AC Power Loss" = [Power Off]

Processor:	Intel i7 3770K @ 4.6ghz 1.256v
Motherboard:	Asus Maximus V Formula
Cooling:	Water
Memory:	2x4gb Patriot Viper 2133mhz 10-11-10-25 2T 1.55v
Video Card:	Sapphire HD 7970 1125/1575 1.14v
Hard Disk:	Crucial M4 128Gb / Corsair Force 3 120Gb / Samsung 240Gb / 2Tb Seagate
Optical Drive:	None
CRT/LCD Model:	Acheiva Shimian 27" IPS 2560x1440
Case:	Corsair 500R White
Sound Card:	Onboard
PSU:	NZXT Hale90 1Kw
Software:	Windows 8 x64

Apr 27, 2009, 06:44 AM	#22
FordGT90Concept "I go fast!1!11!1!" Join Date: Oct 2008 Location: IA, USA Posts: 10,574 (6.29/day) Thanks: 1,752 Thanked 2,596 Times in 1,960 Posts System Specs	I had the same problem on a computer. I ran in circles trying to fix it and even RMA'd the motherboard (kudos to MSI for letting me do a cross shipment on the first RMA). I finally found the culprit and you would never guess what it was: an IDE CD-RW drive. It shutdown properly if it was unplugged and it wouldn't if it was plugged in. So, all I can suggest doing is removing everything that isn't required to get into Windows and use it and plug components back in until you find the culprit. I've also seen botched Windows Updates cause this kind of behavior. __________________ Golden Rule of Programming: Never assume. try { SteamDownload(); } catch (Steamception ex) { RageQuit(); } Last edited by FordGT90Concept; Apr 27, 2009 at 11:05 AM.

System Name:	BY-2009
Processor:	Intel Core i7 920 (4 x 2.66 GHz) w/ HT and Turbo on
Motherboard:	DFI LP DK X58
Cooling:	Sythe MUGEN-2 w/ Stock Fan
Memory:	3 x 2 GiB OCZ Gold DDR3-1600 @ DDR-1066
Video Card:	Sapphire Vapor-X HD 5870 1 GiB
Hard Disk:	2 x Seagate Barracuda 250GB 7200.7 RAID0
Optical Drive:	Samsung 16x DVD-ROM, Pioneer 16x DVD+/-RW
CRT/LCD Model:	Samsung Syncmaster T240 24" LCD (1920x1200)
Case:	Coolermaster HAF 932
Sound Card:	Realtek Onboard, HT OMEGA Striker 7.1
PSU:	Enermax Liberty 620w
Software:	Microsoft Windows 7 Ultimate x64
Benchmarks:	Faster than the tortoise; slower than the hare.

Apr 29, 2009, 04:47 AM	#24
Mussels Doctor Moderator Join Date: Oct 2004 Location: Bendigo, Australia (NOT THE USA) Posts: 34,551 (10.97/day) Thanks: 3,699 Thanked 8,689 Times in 6,389 Posts System Specs	does it shut down properly in safe mode? __________________ Edumacational thread about PC Audio My external HDD's.5x samsung 1TB + 2x Seagate 1.5TB = 8 TB external storage 32 Bit OS vs 64 bit OS information How to get hardware accelerated H264 playback (DXVA) Netbook Owners United!

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