Stock CPU Heatsink Fan Not Cooling Properly

Flava0ne · Aug 25, 2009, 10:54 PM

I purchased my Q9650 CPU earlier this month and I had it cooled with my CoolIT Freezone Elite MTEC Liquid CPU Cooler. But I immediately noticed that the temperature of my CPU at idle was kind of high. I had a Q6600 CPU overclocked at 3.40GHz before and it too was cooled by my CoolIT Freezone Elite MTEC Liquid CPU Cooler. But the idle temperature before with the Q6600 was around 23 degrees celcius and around 55 degrees celcius at full load with my 3.40GHz overclock. Now with my new Q9650 CPU and my Freezone Elite, temperature at idle would be around 40 degrees celcius and over 80 degrees celcius at full load with the Q9650 overclocked to 4.0GHz. So I contacted CoolIT Systems, and now they're going to RMA my unit. So for the mean time, I installed the stock Q9650 Heatsink Fan and downclocked my Q9650 to stock at 3.0GHz. But the temperature at idle would be around 55 degrees celcius and over 90 degrees celcius at full load. I thought that the Q9650 doesn't get as hot as a stock Q6600 because it's a 45nm CPU compared to my Q6600. Are these normal temperatures for a stock Q9650 CPU with the stock heatsink fan installed or is the problem with my CoolIT Freezone Elite MTEC Liquid CPU Cooler?

AltecV1 · Aug 25, 2009, 10:57 PM

that is strange! Dude

sneekypeet · Aug 25, 2009, 11:03 PM

at stock with a stock cooler I wouldn't imagine those temps are right.

Reseat the stock cooler, even though it IS a real POS cooler, I cant see why you should even be in the 70's at full load.

As for the coolit system, I personally dont think its all that great for either quad. Assuming you cleaned the radiator prior to asking for an RMA?

Flava0ne · Aug 25, 2009, 11:25 PM

Quote:

Originally Posted by sneekypeet

at stock with a stock cooler I wouldn't imagine those temps are right.

Reseat the stock cooler, even though it IS a real POS cooler, I cant see why you should even be in the 70's at full load.

As for the coolit system, I personally dont think its all that great for either quad. Assuming you cleaned the radiator prior to asking for an RMA?

Yeah, I cleaned the radiator prior to asking for an RMA.

Innitially, I wasn't satisfied with the Freezone Elite. But then I replaced the stock fan on it with a Delta 120×120×38mm 4000RPM @ 148.34CFM Rev. C Very High Speed Fan and it was cooling like a champ! Only thing is that now my system is loud with that fan at 51.0dBA. But that doesn't really bother me because I game with my Logitech G35 7.1 Surround Sound Headset.

Also, I made sure that the stock heatsink fan was seated properly. I'm going to RMA my CPU as well then, because now I think that it's the problem and not my Freezone Elite.

sneekypeet · Aug 26, 2009, 12:02 AM

There is a slight chance you just got a really hot chip.

CDdude55 · Aug 26, 2009, 12:38 AM

My QX6700 at stock with the stock cooler idles at about 53c-55c(or at least the first core does).

At load it can hit the high 60c's i believe, no biggie IMO.

Kenshai · Aug 26, 2009, 12:45 AM

Quote:

Originally Posted by CDdude55

My QX6700 at stock with the stock cooler idles at about 53c-55c(or at least the first core does).

At load it can hit the high 60c's i believe, no biggie IMO.

Those chips were known to run hot though. I wouldn't think these newer chips would run so much hotter.

It probably is just bad luck and you have a hot chip. Check how flat the chip is with a razor blade?

CDdude55 · Aug 26, 2009, 12:49 AM

Quote:

Those chips were known to run hot though. I wouldn't think these newer chips would run so much hotter.

True.

sneekypeet · Aug 26, 2009, 12:54 AM

I guess I should ask....what is the CPU voltage for the Q9650 at load?
possibly upload a (CPU fully loaded)CPU-z screenshot here, and copy the [img]tag[/img] link and post it here?

erocker · Aug 26, 2009, 01:01 AM

What are you using to read the temps and is the tjmax set correctly?

Flava0ne · Aug 26, 2009, 01:58 AM

Quote:

Originally Posted by sneekypeet

I guess I should ask....what is the CPU voltage for the Q9650 at load?
possibly upload a (CPU fully loaded)CPU-z screenshot here, and copy the [img]tag[/img] link and post it here?

Idle

Full Load

I ran an OCCT Linpack test and it only took about 2 minutes for OCCT to quit the test due to the heat.

sneekypeet · Aug 26, 2009, 02:06 AM

the heat shutdown is due to a bios setting, the chip will run at around 95-100*C it will just throttle back to a 6X multi if its stable and just hot.

I would get with intel, and let them know the CPU wont pass stability testing at stock settings, and that the temps are outrageous. You will have to ship it in though, so you will need a backup CPU if the PC has to stay running. My last RMA took just over a week from the time I shipped to when I got my CPU on the porch, 10 days max.

Flava0ne · Aug 26, 2009, 02:10 AM

Quote:

Originally Posted by sneekypeet

the heat shutdown is due to a bios setting, the chip will run at around 100*C it will just throttle back to a 6X multi if its stable and just hot.

I would get with intel, and let them know the CPU wont pass stability testing at stock settings, and that the temps are outrageous. You will have to ship it in though, so you will need a backup CPU if the PC has to stay running. My last RMA took just over a week from the time I shipped to when I got my CPU on the porch, 10 days max.

I still fall under Newegg's RMA Return Policy because I purchased the CPU less than 30 days ago. I already submitted an RMA request and was approved and given an RMA number. I'm going to send the CPU back to Newegg tomorrow morning for a brand new replacement.

sneekypeet · Aug 26, 2009, 02:15 AM

Good deal! I hope the turn around time is pretty fast.

MohawkAngel · Aug 26, 2009, 02:15 AM

Damns thats hot!! I was freaking out when my phenom 550 goes up to 42 ...now i know its ok lol

Kenshai · Aug 26, 2009, 02:16 AM

Quote:

Originally Posted by Flava0ne

I still fall under Newegg's RMA Return Policy because I purchased the CPU less than 30 days ago. I already submitted an RMA request and was approved and given an RMA number. I'm going to send the CPU back to Newegg tomorrow morning for a brand new replacement.

A lot of the times if you ask Newegg will give you a next day saver shipping to and from them.

Flava0ne · Aug 26, 2009, 02:20 AM

Quote:

Originally Posted by Kenshai

A lot of the times if you ask Newegg will give you a next day saver shipping to and from them.

Cool, good to know!

Flava0ne · Sep 4, 2009, 01:41 AM

Well, I just received my brand new RMA replacement Q9650 from Newegg and the temps are normal now. With my CoolIT Systems Freezone Elite, it's cooling my CPU at 15 degrees celcius at idle and at 35 degrees at full load. Right now the CPU is not being overclocked though. I'm going to work on that tomorrow!

CDdude55 · Sep 4, 2009, 01:42 AM

Quote:

Originally Posted by Flava0ne

Well, I just received my brand new RMA replacement Q9650 from Newegg and the temps are normal now. With my CoolIT Systems Freezone Elite, it's cooling my CPU at 15 degrees celcius at idle and at 35 degrees at full load. Right now the CPU is not being overclocked though. I'm going to work on that tomorrow!

So it was the CPU.

Glad it worked out for ya.

Aug 25, 2009, 10:54 PM	#1
Flava0ne Join Date: Mar 2008 Location: Toronto, ON Posts: 463 (0.25/day) Thanks: 61 Thanked 12 Times in 10 Posts System Specs	Stock CPU Heatsink Fan Not Cooling Properly I purchased my Q9650 CPU earlier this month and I had it cooled with my CoolIT Freezone Elite MTEC Liquid CPU Cooler. But I immediately noticed that the temperature of my CPU at idle was kind of high. I had a Q6600 CPU overclocked at 3.40GHz before and it too was cooled by my CoolIT Freezone Elite MTEC Liquid CPU Cooler. But the idle temperature before with the Q6600 was around 23 degrees celcius and around 55 degrees celcius at full load with my 3.40GHz overclock. Now with my new Q9650 CPU and my Freezone Elite, temperature at idle would be around 40 degrees celcius and over 80 degrees celcius at full load with the Q9650 overclocked to 4.0GHz. So I contacted CoolIT Systems, and now they're going to RMA my unit. So for the mean time, I installed the stock Q9650 Heatsink Fan and downclocked my Q9650 to stock at 3.0GHz. But the temperature at idle would be around 55 degrees celcius and over 90 degrees celcius at full load. I thought that the Q9650 doesn't get as hot as a stock Q6600 because it's a 45nm CPU compared to my Q6600. Are these normal temperatures for a stock Q9650 CPU with the stock heatsink fan installed or is the problem with my CoolIT Freezone Elite MTEC Liquid CPU Cooler? __________________ 3DMark Fire Strike: 7797 3DMark 11: P13002 3DMark Vantage: P44923 3DMark06: 31100

System Name:	Project X-Class
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Aug 25, 2009, 11:03 PM	#3
sneekypeet Unpaid Babysitter Join Date: Apr 2006 Posts: 19,022 (7.32/day) Thanks: 3,039 Thanked 5,488 Times in 3,951 Posts System Specs	at stock with a stock cooler I wouldn't imagine those temps are right. Reseat the stock cooler, even though it IS a real POS cooler, I cant see why you should even be in the 70's at full load. As for the coolit system, I personally dont think its all that great for either quad. Assuming you cleaned the radiator prior to asking for an RMA? __________________ Hers: ASUS Maximus V Gene / i7 3770K / Swiftech H220 / 4X8GB Corsair Dominators / ASUS GTX660 / Corsair AX-760 / Windows 7 64bit / Fractal Design ARC Midi R2 Test: Gigabyte Z68X-UD4-B3 / i7 2600K / A lot Of Coolers / Ripjaws Currently / HIS HD7950 IceQ Turbo / Silverstone SST-ST85F-G / Windows 7 64bit / InWin D-Frame Limited Edition

System Name:	His
Processor:	Intel i7 3770K Cooled with Swiftech Apogee Drive II
Motherboard:	Asus Maximus V Extreme
Cooling:	Swiftech MCR-320 Cooled With Corsair SP120 Fans
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Optical Drive:	- - - - - - -
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Aug 25, 2009, 10:57 PM	#2
AltecV1 Join Date: Dec 2008 Location: Republic of Estonia Posts: 1,248 (0.78/day) Thanks: 158 Thanked 175 Times in 144 Posts System Specs	that is strange! Dude

Aug 26, 2009, 12:02 AM	#5
sneekypeet Unpaid Babysitter Join Date: Apr 2006 Posts: 19,022 (7.32/day) Thanks: 3,039 Thanked 5,488 Times in 3,951 Posts System Specs	There is a slight chance you just got a really hot chip. __________________ Hers: ASUS Maximus V Gene / i7 3770K / Swiftech H220 / 4X8GB Corsair Dominators / ASUS GTX660 / Corsair AX-760 / Windows 7 64bit / Fractal Design ARC Midi R2 Test: Gigabyte Z68X-UD4-B3 / i7 2600K / A lot Of Coolers / Ripjaws Currently / HIS HD7950 IceQ Turbo / Silverstone SST-ST85F-G / Windows 7 64bit / InWin D-Frame Limited Edition

Aug 26, 2009, 12:38 AM	#6
CDdude55 Crazy 4 TPU!!! Join Date: Jul 2007 Location: Virginia Posts: 6,437 (3.00/day) Thanks: 3,511 Thanked 1,285 Times in 937 Posts System Specs	My QX6700 at stock with the stock cooler idles at about 53c-55c(or at least the first core does). At load it can hit the high 60c's i believe, no biggie IMO. __________________ Currently playing: Team Fortress 2 (PC) "And remember if you didn't build it yourself, it's not really yours."

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Aug 26, 2009, 12:54 AM	#9
sneekypeet Unpaid Babysitter Join Date: Apr 2006 Posts: 19,022 (7.32/day) Thanks: 3,039 Thanked 5,488 Times in 3,951 Posts System Specs	I guess I should ask....what is the CPU voltage for the Q9650 at load? possibly upload a (CPU fully loaded)CPU-z screenshot here, and copy the [img]tag[/img] link and post it here? __________________ Hers: ASUS Maximus V Gene / i7 3770K / Swiftech H220 / 4X8GB Corsair Dominators / ASUS GTX660 / Corsair AX-760 / Windows 7 64bit / Fractal Design ARC Midi R2 Test: Gigabyte Z68X-UD4-B3 / i7 2600K / A lot Of Coolers / Ripjaws Currently / HIS HD7950 IceQ Turbo / Silverstone SST-ST85F-G / Windows 7 64bit / InWin D-Frame Limited Edition

Aug 26, 2009, 01:01 AM	#10
erocker Senior Moderator Join Date: Jul 2006 Location: Milwaukee, WI. Posts: 31,958 (12.78/day) Thanks: 2,793 Thanked 12,320 Times in 7,832 Posts System Specs	What are you using to read the temps and is the tjmax set correctly?

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Aug 26, 2009, 02:06 AM	#12
sneekypeet Unpaid Babysitter Join Date: Apr 2006 Posts: 19,022 (7.32/day) Thanks: 3,039 Thanked 5,488 Times in 3,951 Posts System Specs	the heat shutdown is due to a bios setting, the chip will run at around 95-100*C it will just throttle back to a 6X multi if its stable and just hot. I would get with intel, and let them know the CPU wont pass stability testing at stock settings, and that the temps are outrageous. You will have to ship it in though, so you will need a backup CPU if the PC has to stay running. My last RMA took just over a week from the time I shipped to when I got my CPU on the porch, 10 days max. __________________ Hers: ASUS Maximus V Gene / i7 3770K / Swiftech H220 / 4X8GB Corsair Dominators / ASUS GTX660 / Corsair AX-760 / Windows 7 64bit / Fractal Design ARC Midi R2 Test: Gigabyte Z68X-UD4-B3 / i7 2600K / A lot Of Coolers / Ripjaws Currently / HIS HD7950 IceQ Turbo / Silverstone SST-ST85F-G / Windows 7 64bit / InWin D-Frame Limited Edition

Aug 26, 2009, 02:15 AM	#14
sneekypeet Unpaid Babysitter Join Date: Apr 2006 Posts: 19,022 (7.32/day) Thanks: 3,039 Thanked 5,488 Times in 3,951 Posts System Specs	Good deal! I hope the turn around time is pretty fast. __________________ Hers: ASUS Maximus V Gene / i7 3770K / Swiftech H220 / 4X8GB Corsair Dominators / ASUS GTX660 / Corsair AX-760 / Windows 7 64bit / Fractal Design ARC Midi R2 Test: Gigabyte Z68X-UD4-B3 / i7 2600K / A lot Of Coolers / Ripjaws Currently / HIS HD7950 IceQ Turbo / Silverstone SST-ST85F-G / Windows 7 64bit / InWin D-Frame Limited Edition

Aug 26, 2009, 02:15 AM	#15
MohawkAngel Banned Join Date: Jan 2009 Posts: 1,814 (1.14/day) Thanks: 87 Thanked 128 Times in 116 Posts System Specs	Damns thats hot!! I was freaking out when my phenom 550 goes up to 42 ...now i know its ok lol

Sep 4, 2009, 01:41 AM	#18
Flava0ne Join Date: Mar 2008 Location: Toronto, ON Posts: 463 (0.25/day) Thanks: 61 Thanked 12 Times in 10 Posts System Specs	Well, I just received my brand new RMA replacement Q9650 from Newegg and the temps are normal now. With my CoolIT Systems Freezone Elite, it's cooling my CPU at 15 degrees celcius at idle and at 35 degrees at full load. Right now the CPU is not being overclocked though. I'm going to work on that tomorrow! __________________ 3DMark Fire Strike: 7797 3DMark 11: P13002 3DMark Vantage: P44923 3DMark06: 31100

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