Intel Steps into Alleged Counterfeit Core i7 920 Sale Issue - Page 4

t77snapshot · Mar 8, 2010, 09:20 PM

Like I said before...you know someone out there tried to install that cpu and probably fried their board.

jpierce55 · Mar 8, 2010, 09:43 PM

1. Only a complete idiot would blame a reputable company the size of Newegg for the counterfeits. I mean come on 300 $280 processors? I am sure they would destroy a billion dollar company over that.

2. I very seriously doubt the warehouse workers pulling the orders have the time to check all the boxes for correct spelling.

3. Considering the cost to make those counterfeits I would also be prone to believing organized crime was involved.

DanTheBanjoman · Mar 8, 2010, 09:49 PM

All but one get returned and destroyed. That one will be sold on ebay for $10.000 because it will be a collectors item.

Completely Bonkers · Mar 8, 2010, 09:53 PM

What, anyone got one of these? Keep it!

Did you realise there are ONLY 300 ever made? Guaranteed. Each one numbered and signed by the artist himself? Do you know how valuable these will be in a few years from now? Collectors items, soon to be found in a museum near you. If you have got one - seriously - keep it. Return an empty box with a photocopy, but keep the fake!

I will now eat this rubber tire to the music The Flight Of The Bumblebee. Music Maestro.

ART!

newtekie1 · Mar 8, 2010, 10:06 PM

Quote:

Originally Posted by t77snapshot

Like I said before...you know someone out there tried to install that cpu and probably fried their board.

Anyone that stupid shouldn't be installing their own processor...

cauby · Mar 8, 2010, 10:08 PM

Correct me if i'm wrong,but isn't this a major loss for newegg?I mean,they paid their distributors the price for 300 real i7 920's (U$280x300=U$84,000) but only got cheap plastic and cardboard???

And I also don't think this is Intel or newegg's fault,they were victims of counterfeiters.Newegg should only be blamed for not paying more attention to what they put to sale,but since they're are trying to correct their mistake,it's ok!

newtekie1 · Mar 9, 2010, 12:15 AM

Quote:

Originally Posted by cauby

Correct me if i'm wrong,but isn't this a major loss for newegg?I mean,they paid their distributors the price for 300 real i7 920's (U$280x300=U$84,000) but only got cheap plastic and cardboard???

And I also don't think this is Intel or newegg's fault,they were victims of counterfeiters.Newegg should only be blamed for not paying more attention to what they put to sale,but since they're are trying to correct their mistake,it's ok!

Newegg will likely not pay the distributor they got the CPUs from, assuming the distributor accepts the blame, and the distributor will not pay their supplier, and it goes up the chain until they figure out where along the chain the CPUs were swapped. Then that person along the chain will put in a claim to their insurance and the insurance will cover their loss minus a deductable.

OVRKIL · Mar 9, 2010, 12:20 AM

OK, here's my no sense, I mean two cents!! I work in distribution for the largest Hockey company on the planet! I run the returns dept there and have a pretty good understanding of how things work. There's actually an interesting video on YouTube made by Newegg about how orders are processed, they have quite the facility.

Now regarding those 300 boxed CPUs, chances are it was one skid/pallet worth of product wrapped up nice and tidy so to protect the product and keep the inside concealed until its put away in its storage then picking location. If it was a bogus shipment from the distributor, then the outside documentation is what was recorded upon receiving the product and a quick check of the pallet contents. I can't tell you the number Asian vendors that screw up wording 'ans' skus (<-I made a funny!) and then get charged back to them for the mistakes. We had to relabel thousands of units due to errors by the vendors at times.

Anyway, looking at Newegg's picking process, there is a bin with a barcoded sticker that contains the order info that travels along a conveyor and at a certain picking station, someone scans the bin and places the appropriate product in the bin and it continues along its way. If no one actually scans the product, then they won't know if there's an issue, assuming someone replenished that pick bin properly.

Like someone has pointed out, the amount of $$ in question here is in excess of $80K and at that point I think the Fed will investigate and we will see where it takes it. I did notice one seller on ebay selling a boatload of 920s for like $700 'buy it now', claiming they are guarenteed overclockers!! BOGUS! So that's my take on what "possibly" could have happened based on my experience in distribution.

For the record, I am currently building my 4th PC with parts purchased almost exclusively thru the Egg! I have never had to RMA a single item! If I did receive something that I didn't order, of course I'd be upset, but I'd contact them immediately to get it resolved. Do I expect them to give me a ticket to Willy Wonka's factory for my troubles or divulge information that may need to be kept quiet because of a possible investigation!? Hell no, just give me what I ordered so I can complete my build!!

Thanks to listening to my nonsense and have a great night!

OVRKIL

WarEagleAU · Mar 9, 2010, 12:30 AM

Here is what they just posted, or recently posted on their Facebook page.

http://www.facebook.com/notes/newegg...n/400548248571

Check the link for all the information. It was not D&H but IPEX. They are terminating their business with them.

OVRKIL · Mar 9, 2010, 12:35 AM

Quote:

Originally Posted by WarEagleAU

Here is what they just posted, or recently posted on their Facebook page.

http://www.facebook.com/notes/newegg...n/400548248571

Check the link for all the information. It was not D&H but IPEX. They are terminating their business with them.

There you go...those of you who wanted the details...they didn't have to divulge that info but I think they did to satisfy D&H!

Kantastic · Mar 9, 2010, 12:36 AM

I'll think twice before reading, let alone believing, anything from [H]orriblyunreliableForum again.

TheMailMan78 · Mar 9, 2010, 12:38 AM

I'm a victim of this fraud! I ordered an i7 and they shipped me an Phenom II!

OVRKIL · Mar 9, 2010, 12:41 AM

Quote:

Originally Posted by TheMailMan78

I'm a victim of this fraud! I ordered an i7 and they shipped me an Phenom II!

OMG...OH THE HORROR..ARE YOU OK!!

eidairaman1 · Mar 9, 2010, 12:45 AM

sounds like someone is Hording chips

[I.R.A]_FBi · Mar 9, 2010, 12:47 AM

Quote:

Originally Posted by eidairaman1

sounds like someone is Hording chipsmoney

pantherx12 · Mar 9, 2010, 12:50 AM

Not sure if anyone has called BTA out on "o it requires you to follow a standard RMA procedure - another couple of days' delay (in sending the item to newegg, them processing it, them approving it, ), and then shipping you a new chip."

newegg said they would do advance RMA which is sending you out the product/refund before they get it back to them.

jpierce55 · Mar 9, 2010, 02:16 AM

oops, I see it is already linked.

Papahyooie · Mar 9, 2010, 03:37 AM

I just wanted to throw this out there, in the Email they said they would give an Advance RMA. That means they will send you the product immediately, before you shipping back the broken one.

EDIT: d'oh! Hadn't read this last page...

WarEagleAU · Mar 9, 2010, 05:10 AM

Yeah I put it back a few pages ago, even bolded it, so it has been brought up. Easily mistaken or missed though, lets not bash BTA, he is an awesome person afterall.

EDIT: They took my thanks button again. Oh well

caleb · Mar 9, 2010, 07:43 AM

Whats the fuss. I don't get it somebody stole 300 CPU's and intel needs to speak in the matter ? Strange...

HammerON · Mar 9, 2010, 07:56 AM

Quote:

Originally Posted by DanTheBanjoman

All but one get returned and destroyed. That one will be sold on ebay for $10.000 because it will be a collectors item.

Hopefully you meant $10,000.00

I still love the Egg and will continue to give them my money for products I don't need but sure the hell want

DanTheBanjoman · Mar 9, 2010, 08:05 AM

Quote:

Originally Posted by HammerON

Hopefully you meant $10,000.00

No, I meant $10.000 which is the correct Dutch notation. There is some flawed logic as to why I should be using the Dutch notation in an English sentence, just accept that.

HammerON · Mar 9, 2010, 08:09 AM

Quote:

Originally Posted by DanTheBanjoman

No, I meant $10.000 which is the correct Dutch notation. There is some flawed logic as to why I should be using the Dutch notation in an English sentence, just accept that.

Whoops ~ my bad!
I apologize for globalizing American currency

Yukikaze · Mar 9, 2010, 08:20 AM

Quote:

Originally Posted by caleb

Whats the fuss. I don't get it somebody stole 300 CPU's and intel needs to speak in the matter ? Strange...

If you were selling a product counterfeits of which would have cropped up, you would respond as well. This isn't about the theft.

DanTheBanjoman · Mar 9, 2010, 09:03 AM

Quote:

Originally Posted by HammerON

Whoops ~ my bad!
I apologize for globalizing American currency

Notation, not currency.

Mar 8, 2010, 09:20 PM	#76
t77snapshot Join Date: Nov 2008 Location: S.Cali Posts: 3,383 (2.06/day) Thanks: 3,153 Thanked 2,704 Times in 1,130 Posts System Specs	Like I said before...you know someone out there tried to install that cpu and probably fried their board. __________________ [FS][US]comp~shop! Heatware » steamID Save Lives→ Join WCG Today! Join the Nzxt Clubhouse!

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Mar 8, 2010, 09:53 PM	#79
Completely Bonkers Join Date: Feb 2007 Posts: 2,415 (1.05/day) Thanks: 582 Thanked 533 Times in 374 Posts System Specs	What, anyone got one of these? Keep it! Did you realise there are ONLY 300 ever made? Guaranteed. Each one numbered and signed by the artist himself? Do you know how valuable these will be in a few years from now? Collectors items, soon to be found in a museum near you. If you have got one - seriously - keep it. Return an empty box with a photocopy, but keep the fake! I will now eat this rubber tire to the music The Flight Of The Bumblebee. Music Maestro. ART! __________________ ... some things in life just drive you bonkers. Especially the rubbish you see in forum posts

Mar 8, 2010, 09:43 PM	#77
jpierce55 Join Date: Oct 2006 Posts: 1,291 (0.53/day) Thanks: 134 Thanked 92 Times in 84 Posts System Specs	1. Only a complete idiot would blame a reputable company the size of Newegg for the counterfeits. I mean come on 300 $280 processors? I am sure they would destroy a billion dollar company over that. 2. I very seriously doubt the warehouse workers pulling the orders have the time to check all the boxes for correct spelling. 3. Considering the cost to make those counterfeits I would also be prone to believing organized crime was involved.

Mar 8, 2010, 09:49 PM	#78
DanTheBanjoman Señor Moderator Join Date: May 2004 Location: Utrecht, Utrecht, The kingdom of the Netherlands Posts: 8,498 (2.58/day) Thanks: 41 Thanked 1,453 Times in 1,077 Posts System Specs	All but one get returned and destroyed. That one will be sold on ebay for $10.000 because it will be a collectors item.

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Mar 8, 2010, 10:08 PM	#81
cauby Join Date: Sep 2009 Location: Brazil Posts: 121 (0.09/day) Thanks: 25 Thanked 18 Times in 9 Posts System Specs	Correct me if i'm wrong,but isn't this a major loss for newegg?I mean,they paid their distributors the price for 300 real i7 920's (U$280x300=U$84,000) but only got cheap plastic and cardboard??? And I also don't think this is Intel or newegg's fault,they were victims of counterfeiters.Newegg should only be blamed for not paying more attention to what they put to sale,but since they're are trying to correct their mistake,it's ok!

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Mar 9, 2010, 12:20 AM	#83
OVRKIL Join Date: Feb 2009 Location: New Hampshire, US Posts: 30 (0.02/day) Thanks: 3 Thanked 8 Times in 4 Posts System Specs	OK, here's my no sense, I mean two cents!! I work in distribution for the largest Hockey company on the planet! I run the returns dept there and have a pretty good understanding of how things work. There's actually an interesting video on YouTube made by Newegg about how orders are processed, they have quite the facility. Now regarding those 300 boxed CPUs, chances are it was one skid/pallet worth of product wrapped up nice and tidy so to protect the product and keep the inside concealed until its put away in its storage then picking location. If it was a bogus shipment from the distributor, then the outside documentation is what was recorded upon receiving the product and a quick check of the pallet contents. I can't tell you the number Asian vendors that screw up wording 'ans' skus (<-I made a funny!) and then get charged back to them for the mistakes. We had to relabel thousands of units due to errors by the vendors at times. Anyway, looking at Newegg's picking process, there is a bin with a barcoded sticker that contains the order info that travels along a conveyor and at a certain picking station, someone scans the bin and places the appropriate product in the bin and it continues along its way. If no one actually scans the product, then they won't know if there's an issue, assuming someone replenished that pick bin properly. Like someone has pointed out, the amount of $$ in question here is in excess of $80K and at that point I think the Fed will investigate and we will see where it takes it. I did notice one seller on ebay selling a boatload of 920s for like $700 'buy it now', claiming they are guarenteed overclockers!! BOGUS! So that's my take on what "possibly" could have happened based on my experience in distribution. For the record, I am currently building my 4th PC with parts purchased almost exclusively thru the Egg! I have never had to RMA a single item! If I did receive something that I didn't order, of course I'd be upset, but I'd contact them immediately to get it resolved. Do I expect them to give me a ticket to Willy Wonka's factory for my troubles or divulge information that may need to be kept quiet because of a possible investigation!? Hell no, just give me what I ordered so I can complete my build!! Thanks to listening to my nonsense and have a great night! OVRKIL

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Mar 9, 2010, 12:30 AM	#84
WarEagleAU Bird of Prey Join Date: Jul 2006 Location: Gurley, AL Posts: 9,994 (3.98/day) Thanks: 3,810 Thanked 557 Times in 521 Posts System Specs	Here is what they just posted, or recently posted on their Facebook page. http://www.facebook.com/notes/newegg...n/400548248571 Check the link for all the information. It was not D&H but IPEX. They are terminating their business with them. __________________ =-TheEagle-= http://www.heatware.com/eval.php?id=62454 “You crazy? Surfing any website without an antivirus is like freaking with a dirty woman without protection” -OzzmanFloyd120 - Edited for content and clarity

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Mar 9, 2010, 12:36 AM	#86
Kantastic Join Date: May 2009 Location: The Big Apple Posts: 4,976 (3.38/day) Thanks: 1,252 Thanked 930 Times in 739 Posts System Specs	I'll think twice before reading, let alone believing, anything from [H]orriblyunreliableForum again. __________________ Heatware

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Mar 9, 2010, 12:38 AM	#87
TheMailMan78 Banstick Dummy Join Date: Jun 2007 Location: Crystal River, FL Posts: 15,111 (6.92/day) Thanks: 1,337 Thanked 6,834 Times in 3,741 Posts System Specs	I'm a victim of this fraud! I ordered an i7 and they shipped me an Phenom II!

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Mar 9, 2010, 12:45 AM	#89
eidairaman1 Eligible for custom title Join Date: Jul 2007 Location: HTX Posts: 10,078 (4.68/day) Thanks: 1,359 Thanked 1,159 Times in 1,035 Posts System Specs	sounds like someone is Hording chips __________________ Athlon XP USERS with COD 4 FIX http://www.techsupportforum.com/foru...ls-202011.html http://www.howorks.com/2011/02/24/ho...-memory-limit/ “Sometimes my level of fail is unprecedented.” -TheMailMan78 “This is what the force of a thousand suns looks like.” -3870x2

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Mar 9, 2010, 12:50 AM	#91
pantherx12 Eligible for custom title Join Date: Jan 2009 Location: ENGLAND-LAND-LAND Posts: 8,443 (5.27/day) Thanks: 1,188 Thanked 1,705 Times in 1,375 Posts System Specs	Not sure if anyone has called BTA out on "o it requires you to follow a standard RMA procedure - another couple of days' delay (in sending the item to newegg, them processing it, them approving it, ), and then shipping you a new chip." newegg said they would do advance RMA which is sending you out the product/refund before they get it back to them. __________________ http://www.heatware.com/eval.php?id=68840

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Mar 9, 2010, 02:16 AM	#92
jpierce55 Join Date: Oct 2006 Posts: 1,291 (0.53/day) Thanks: 134 Thanked 92 Times in 84 Posts System Specs	oops, I see it is already linked.

Mar 9, 2010, 03:37 AM	#93
Papahyooie Join Date: Mar 2009 Location: Conway AR Posts: 525 (0.34/day) Thanks: 98 Thanked 88 Times in 67 Posts System Specs	I just wanted to throw this out there, in the Email they said they would give an Advance RMA. That means they will send you the product immediately, before you shipping back the broken one. EDIT: d'oh! Hadn't read this last page... __________________ “i pwned my mom” -MomentoMoir Lappy: Asus G50VT-x1 2.13ghz / 4gb / 9800M GS Yes, I am a pirate, two hundred years too late... Feels like I've drowned... Feels like I've drowned... 50 61 70 61 68 79 6f 6f 69 65

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Mar 9, 2010, 05:10 AM	#94
WarEagleAU Bird of Prey Join Date: Jul 2006 Location: Gurley, AL Posts: 9,994 (3.98/day) Thanks: 3,810 Thanked 557 Times in 521 Posts System Specs	Yeah I put it back a few pages ago, even bolded it, so it has been brought up. Easily mistaken or missed though, lets not bash BTA, he is an awesome person afterall. EDIT: They took my thanks button again. Oh well __________________ =-TheEagle-= http://www.heatware.com/eval.php?id=62454 “You crazy? Surfing any website without an antivirus is like freaking with a dirty woman without protection” -OzzmanFloyd120 - Edited for content and clarity

Mar 9, 2010, 07:43 AM	#95
caleb Join Date: Sep 2004 Location: Poland,Slask Posts: 1,109 (0.35/day) Thanks: 200 Thanked 174 Times in 142 Posts System Specs	Whats the fuss. I don't get it somebody stole 300 CPU's and intel needs to speak in the matter ? Strange...

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Motherboard:	Asus Rampage III Extreme
Cooling:	Swiftech MCP655, MCR320-QP, MCR220 and MCRES Rev2, EK Supreme HF Cu, Tygon 1/2", Bitspower Fittings.
Memory:	12GB (3x4GB) Corsair Vengeance 2Ghz CL10-10-10-27
Video Card:	Sapphire HD7950 3GB + Palit GeForce GTX470 1280MB Dual Fan + Sapphire HD6570 1GB
Hard Disk:	Intel X-25M 160GB SSD (Win7) + Patriot Torqx2 64GB SSD (Ubuntu) + 3 x Samsung F2 1.5TB RAID5
Optical Drive:	LG x22 DVD-RW
CRT/LCD Model:	2 x Samsung 2333T 23" + Samsung 2333SW 23" + 1 x LG L2000CN 20" + 1 Chimei 19" + 1 Sony 32" TV
Case:	Cooler Master ATCS 840
Sound Card:	Musiland Monitor 02 US + Logitech Z-2300 + Sennheiser PXC350
PSU:	Corsair TX750
Software:	Windows 7 Professional 64-bit + Ubuntu 10.4.2LTS 64-bit

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