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Old Jul 23, 2010, 01:31 AM   #1
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You might get a laugh from this!

Well I bought a hard drive from a guy at ocuk and I recieved it as faulty. I left him negative feedback as he refused to refund me and now he;s created this thread complainign about it. he's getting the piss taken out of him so if anyone wants to read it before it gets locked by one of the mods i'm sure you'll be on the floor laughing!

http://forums.overclockers.co.uk/sho...php?t=18166970
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Old Jul 23, 2010, 01:38 AM   #2
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I'm not sure if the guy intentionally sold me a faulty drive or if it was working and developed a fault thorugh the post. I originally believed the latter but i'm not too sure now.

Highlight of the thread

Quote:
And badly packaging it.

If you bought something on-line and it arrived broken due to poor packaging would you expect the shop to go "not our fault mate".


Also this is why you send it properly so you are insured and would be refunded by the RM, you didn't so it's your fault.
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im not a shop?
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You seriously just said that?

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Old Jul 23, 2010, 01:45 AM   #3
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whats up with everyone having mafia avvys in that thread? Edit, guess thats how that forum works.
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Old Jul 23, 2010, 01:46 AM   #4
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I think it got locked/deleted while I was reading it.
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Old Jul 23, 2010, 01:48 AM   #5
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why is it prompting me to log in to view another page?
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Old Jul 23, 2010, 01:49 AM   #6
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I think it got locked/deleted while I was reading it.
yep. me too
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Old Jul 23, 2010, 01:54 AM   #7
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Yep, its gone.
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Old Jul 23, 2010, 01:55 AM   #8
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yeah it's been locked. good while it lasted though

I feel a bit sorry for the guy but he's just being a bit pathetic. He's agreed to give me a refund now so at least it's been sorted.

This is the feedback I left him:

Quote:
Bought a hard drive from cameron. Arrived fairly quickly but was packaging was basic - wrapped in one layer of bubble wrap. Also had to pay a fee as he didn't pay the right postage but he refunded that to me. Tried it out on my PC and it didn't show up in disk management on vista or linux. It also slowed my pc down to a crawl, just like another faulty drive I had. Tested it on several computers and had the same problem. I did some searching on the internet which pretty much confirmed it was faulty. I then asked cameron for assistance and he advised me to do a Zero out Data Format through linux but it didn't show up there either. The drive is clearly faulty but cameron is refusing to give me a refund - hence this negative feedback. He assures me that when he sent it it was working, however the packaging was still minimal and it would have been thrown about by royal mail. Apparantly the "problem is now on your (my) part" - your part, my friend, was to package it well to avoid a scenario like this. I'd say the problem is on your part. So take this negative feedback and don't insult my intelligence.
and this was his response:

Quote:
As discussed in the email, This is not on my part, i checked the disk, did a quick format. a fully working disk pulled out of my rig. (fair enough i didn't provide the right amount of postage. BUT i refunded the postage) so in reality this is not on my part.
I don't really understand his logic.

Feedback he left me:

Quote:
Not happy with the way i have been treated and, the way my side of the story has not been considered. Sent a 500GB sata HDD to Nick Some time last week, Fully working! and he has received the Drive Faulty and Asked for a refund, this was an unreasonable thing to ask, as i would be £25 Down.
My response:

Quote:
You're the one that needs to consider my side of the story. I recived a faulty drive and asked for a refund, which was denied to me. You assure me that you sent it in fully working condition. Even if that is true it is likely it was damaged in the post. One layer of bubble wrap is not enough to protect against the rugby match that royal mail play with packages. Is it my fault that this happened? No, but you seem to think it is which is insulting. Is it your fault? No it's not, however it was your responsibility to package it up adequately to avoid damage. This was not done so the damage is (indireclty and unintentionally) your problem. You also talk of whats fair and whats not. I think you need to review the situation to see whats fair.
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Old Jul 23, 2010, 02:09 AM   #9
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How did you pay? These are times where PayPal can come in handy.
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Old Jul 23, 2010, 02:14 AM   #10
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It's ok he's agreed to give me a refund since the whole of OCUK agreed that I should get a refund. I paid by paypal gift though so there is no buyer protection unfortunately.
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Old Jul 23, 2010, 02:15 AM   #11
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I don't do gift payments anymore, mostly because I'm an asshole. I think if he (the seller) is so worried about the 2.5% or whatever, factor it into the price.
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Old Jul 23, 2010, 02:16 AM   #12
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whats up with everyone having mafia avvys in that thread? Edit, guess thats how that forum works.
lold then i felt bad for you.
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Old Jul 23, 2010, 02:19 AM   #13
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Quote:
Originally Posted by hat View Post
I don't do gift payments anymore, mostly because I'm an asshole. I think if he (the seller) is so worried about the 2.5% or whatever, factor it into the price.
Furthermore, that is why I make all paypal purchases with a credit card. If paypal can't get my money back, my credit card company will.
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Old Jul 23, 2010, 02:38 AM   #14
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Yeah I suppose i'm a tight ass when it comes to charges! Most people on OCUK are very reliable and i've done over 80 transactions without any hastle, but I suppose you're right newtekie.
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Old Jul 23, 2010, 05:49 AM   #15
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i have not seen it ,it's gone
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Old Jul 23, 2010, 06:04 AM   #16
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Selling a HDD online I'd go for a lower price but without refunds and/or guarantee of the thing working. When selling locally it's a whole other thing of course.
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Old Jul 23, 2010, 06:12 AM   #17
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Quote:
Originally Posted by newtekie1 View Post
Furthermore, that is why I make all paypal purchases with a credit card. If paypal can't get my money back, my credit card company will.
You know I was thinking about that the other day. I have been fortunate enough never to have a need to file a chargeback with any of my CC companies so I am not familiar, but a buyer just can't submit a request at random just to screw someone- can they? Its the reason I only take non-CC PP
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Old Jul 23, 2010, 06:16 AM   #18
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Stuff like HDDs. I would NEVER buy it used. If my data gets corrupted i'll kill myself. Once almost about an year back i lost about 1GB of my personal pictures which i could never get back because the used HDD i bought turned faulty after about a week.
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Old Jul 23, 2010, 06:25 AM   #19
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Quote:
Originally Posted by hat View Post
I don't do gift payments anymore, mostly because I'm an asshole. I think if he (the seller) is so worried about the 2.5% or whatever, factor it into the price.
Ditto

Quote:
Originally Posted by newtekie1 View Post
Furthermore, that is why I make all paypal purchases with a credit card. If paypal can't get my money back, my credit card company will.
And ditto.
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Old Jul 23, 2010, 06:55 AM   #20
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Is this cameron guy from Arizona?

I had a cameron in arizona rip me off for a UD3R last year when I began to get into i7 stuff and I went through this ridiculous ordeal with paypal and and my credit card company for a chargeback. which is why is also why I do not use paypal any longer.

I'm just curious.. not trying to falsely accuse the wrong person.

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You know I was thinking about that the other day. I have been fortunate enough never to have a need to file a chargeback with any of my CC companies so I am not familiar, but a buyer just can't submit a request at random just to screw someone- can they? Its the reason I only take non-CC PP
A chargeback is not simple... you have to have proof and reason as to why you deserve to be refunded. It can happen.. a random chargeback.. but the chances of it happening if you have some sort of proof your item was delivered to the buyer is pretty slim.
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Old Jul 23, 2010, 07:03 AM   #21
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Is this cameron guy from Arizona?

I had a cameron in arizona rip me off for a UD3R last year when I began to get into i7 stuff and I went through this ridiculous ordeal with paypal and and my credit card company for a chargeback. which is why is also why I do not use paypal any longer.

I'm just curious.. not trying to falsely accuse the wrong person.



A chargeback is not simple... you have to have proof and reason as to why you deserve to be refunded. It can happen.. a random chargeback.. but the chances of it happening if you have some sort of proof your item was delivered to the buyer is pretty slim.
Oh I see, thanks for the info Shev. Wouldn't it be something though if its the same guy? I remember when that happened to you a while back.
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Old Jul 23, 2010, 07:18 AM   #22
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For any wannabe crooks out there reading this.. It is a felony to cancel a debit, echeck or paper check and even a felony in most states to file a chargeback if you have received your goods so don't go getting any "bright" ideas.
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Old Jul 23, 2010, 01:43 PM   #23
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Quote:
Originally Posted by shevanel View Post
For any wannabe crooks out there reading this.. It is a felony to cancel a debit, echeck or paper check and even a felony in most states to file a chargeback if you have received your goods so don't go getting any "bright" ideas.
Correct, and it isn't symple to get a charge reversed, you've got contact the CC company pretty quickly(within 30 days with my bank), and then they send you a bunch of paperwork to fill out to explain why you want the charge reversed. Then CC company contacts the person or business the chargeback is against and they get to defend themselves, then the CC company decides if the chargeback is legit or not. And in this situation Paypal is actually the one getting the chargeback, so they have to prove the charge was legit, not the actual seller.

I've had to do this twice with paypal.

The first time was for a processor I purchased, that was shipped in a flat rate envolope(the ones made of super thin cardboard with no padding). Well by the time the envolope got to me, it had torn open, and the processor was gone, and the post office stamped "package damaged during transit" on it. I went to the seller first, and he kept telling me he would refund my money, but never did. I then went through paypal, and they sided with me and said they would refund my money, but since the sellers account was empty, they couldn't. So I got my CC company to chargeback paypal.

The second time was similar, expect the seller never even shipped anything, and refused contact. So I filed a claim with paypal and the sellers response was that my product was an "electronic download" and paypal sided with him. I'm not sure how a motherboard can be an electronic download...but paypal sucks this way... My CC company is a little less shitty and sided with me. But I had to send printouts of the auction to them to prove that it was not an electronic download and was an actual product that was never shipped(because paypal defend themselves with the same "it was an electronic download" BS to my CC company). When paypal couldn't prove anything was physically shipped to me, I got the charge back.

I can guarantee you won't get any money back if you send it as a gift though, because paypal will just say "it was a gift sent by them" and the CC company will not reverse it.
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Old Jul 23, 2010, 11:13 PM   #24
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Quote:
Originally Posted by shevanel View Post
Is this cameron guy from Arizona?

I had a cameron in arizona rip me off for a UD3R last year when I began to get into i7 stuff and I went through this ridiculous ordeal with paypal and and my credit card company for a chargeback. which is why is also why I do not use paypal any longer.

I'm just curious.. not trying to falsely accuse the wrong person.
Nah he's from the UK like me This is a lesson to all. Do not deal with people called cameron!

jk to all the legit cameron's out there!
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Old Jul 23, 2010, 11:35 PM   #25
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Maybe Cameron was on the receiving end of the infamous OCUK store and thought that was the norm selling on the site's forum (j/k)

In the end he's at least done the right thing, despite the hassle. At the very least it's a reminder of what can go wrong, and nice too see some good advice on this thread from newtekie and hat.
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