i need help. my computer restarts after winows xp boot with system error

Dec 3, 2006, 07:46 PM

i have a brand new custom built windows xp home edition operating computer. it has work fine untill now. after is goes through the start up with the blue bar whick normally only takes about 8 cycles now takes 17. after that is goes black and in a small box with an X in a red cirlce it says "lsass.exe-system error" at the top, then below it it says "the end point format is invalid", then it lets me click the exit at the top right corner or click OK and then it restarts and does the smame thing over again. please help.

DR.Death · Dec 3, 2006, 08:04 PM

it sound like a Virus. can u boot in safe mode

francis511 · Dec 3, 2006, 08:06 PM

virus i think

Alcpone · Dec 3, 2006, 08:56 PM

I googled and found this,

http://www.neuber.com/taskmanager/pr...lsass.exe.html

Dec 3, 2006, 09:11 PM

yes i can boot in safe mode . what should i do?

Alcpone · Dec 3, 2006, 09:14 PM

Quote:

Originally Posted by quasar923

yes i can boot in safe mode . what should i do?

Setup a new account to test if you can boot into windows normally in safe mode or scan for gremlins in safe mode!

You could then attempt a repair with your original xp disk if that doesn't help!

francis511 · Dec 3, 2006, 09:19 PM

Note: The lsass.exe file is located in the C:\Windows\System32 folder. In other cases, lsass.exe is a virus, spyware, trojan or worm! Check this with Security Task Manager.

Alcpone · Dec 3, 2006, 09:24 PM

Quote:

Originally Posted by francis511

Note: The lsass.exe file is located in the C:\Windows\System32 folder. In other cases, lsass.exe is a virus, spyware, trojan or worm! Check this with Security Task Manager.

lol

Well copy and pasted!

Dec 3, 2006, 09:26 PM

well right now im in safe mode scaning for virisus with norton anti virus. should i try to find the actual file and delete it?

Alcpone · Dec 3, 2006, 09:35 PM

Quote:

Originally Posted by quasar923

well right now im in safe mode scaning for virisus with norton anti virus. should i try to find the actual file and delete it?

I would suggest making a new user account, see if that will allow you to log in!

If you can, then put your xp disk in and go to start - run and type sfc /scannow

That may repair that file!

francis511 · Dec 3, 2006, 09:40 PM

i say so because i think i caught it once

Alcpone · Dec 3, 2006, 09:48 PM

Quote:

Originally Posted by francis511

i say so because i think i caught it once

Well, what did you do to rectify it? The lad needs help!

Dec 3, 2006, 09:50 PM

yes i do need help

Alcpone · Dec 3, 2006, 09:51 PM

Quote:

Originally Posted by quasar923

yes i do need help

Did you try what I suggested?

Dec 3, 2006, 09:55 PM

i have created the new account but not nything with the windows xp cd because my dad has it and he needs to get it for me for some reason he wont let me knwo where it is. but hell get it in like 10 minutes so ill try that. the only thing is that the cd he has is windows xp pro and my comp is home editoin will that have any difference?

Alcpone · Dec 3, 2006, 09:59 PM

Quote:

Originally Posted by quasar923

i have created the new account but not nything with the windows xp cd because my dad has it and he needs to get it for me for some reason he wont let me knwo where it is. but hell get it in like 10 minutes so ill try that. the only thing is that the cd he has is windows xp pro and my comp is home editoin will that have any difference?

Yeah, you need the disk that it was installed with!

Have you been into msconfig recently? Im wondering if you may have disabled a startup function of xp!

Dec 3, 2006, 10:03 PM

im not shure. but i never had a cd except for when my friend who built it for me used a home edition cd but he was out of cd keys so it gave me a period of tiem until i got the actual thing. i called microsoft and they gave me a key over the phone for free too and it worked so i dont have the cd

Alcpone · Dec 3, 2006, 10:08 PM

Quote:

Originally Posted by quasar923

im not shure. but i never had a cd except for when my friend who built it for me used a home edition cd but he was out of cd keys so it gave me a period of tiem until i got the actual thing. i called microsoft and they gave me a key over the phone for free too and it worked so i dont have the cd

They gave you a key for free?

Do you not mean they just authorised the key that he used to install with?

You can still run sfc /scannow but if it throws up that it needs the original disk you will need that!

I take it its running with a new account though?

Did it find any gremlins?

Dec 3, 2006, 10:40 PM

yes it was for free i clicked the activate windows and he gave me a whole new key. yes it is working on a new account and im using the internet with it now under safe mode with networking. how do i find gremlins?

Alcpone · Dec 3, 2006, 10:42 PM

Quote:

Originally Posted by quasar923

yes it was for free i clicked the activate windows and he gave me a whole new key. yes it is working on a new account and im using the internet with it now under safe mode with networking. how do i find gremlins?

I ment virus's (gremlins)

Have you even tried system restore?

Dec 3, 2006, 10:45 PM

oh, no it did not find ny viruses i scaned it with norton anti virus and it didnt find anything

could i just delete the file because i was able to find it under windows23

Alcpone · Dec 3, 2006, 10:47 PM

Quote:

Originally Posted by quasar923

oh, no it did not find ny viruses i scaned it with norton anti virus and it didnt find anything

could i just delete the file because i was able to find it under windows23

It's a system file, so no dont delete it!

I have said all I can say, get your friend to help you out!

Dec 3, 2006, 10:48 PM

he said he doenst know nything about it. hes not too good at programing

Dec 3, 2006, 11:04 PM

is there any way i could restore my computer and delete all of my files and stuff

francis511 · Dec 3, 2006, 11:22 PM

der, um ,ahh , yeah ages ago.well all the obvious.google it.run avir ( 2 or 3). try
manually deleting troublesome files .actually i think it gave me some trouble.

Dec 3, 2006, 07:46 PM	#1
quasar923 Guest Posts: n/a (0/day)	i need help. my computer restarts after winows xp boot with system error i have a brand new custom built windows xp home edition operating computer. it has work fine untill now. after is goes through the start up with the blue bar whick normally only takes about 8 cycles now takes 17. after that is goes black and in a small box with an X in a red cirlce it says "lsass.exe-system error" at the top, then below it it says "the end point format is invalid", then it lets me click the exit at the top right corner or click OK and then it restarts and does the smame thing over again. please help.

Dec 3, 2006, 08:04 PM	#2
DR.Death Join Date: Jul 2005 Location: Canada Posts: 1,152 (0.40/day) Thanks: 8 Thanked 69 Times in 64 Posts System Specs	it sound like a Virus. can u boot in safe mode __________________ .D.R,D.E.A.T.H. MY CASE the rules abide by them

System Name:	death machine
Processor:	intel 6600 quad core cooled by scythe mutgen 2
Motherboard:	dfi lanparty UT P35-T2R
Cooling:	air
Memory:	crucial ballistic tracer 4 gb
Video Card:	nvida 260 gtx
Hard Disk:	segate baracuta 500 GB , western digital blue 1TB
Optical Drive:	pioneer dvd burner
CRT/LCD Model:	asus 23.6 vh242h
Case:	lian-li pc-a70 full tower
PSU:	650 watt Antec Earth Watts
Software:	windows 7 and lots of other titles

Processor:	Core I5 750
Motherboard:	MSI P55-A FUZION
Cooling:	Titan Fenrir
Memory:	8 gb Hyper X 1600
Video Card:	Geforce GTX 275
Hard Disk:	OCZ Vertex 2 40g SSD /74g Raptor /1 TB samsung F3 /320g suxxor (Maxtor)
Optical Drive:	USB dvd-rw
CRT/LCD Model:	Viewsonic VX2260wm
Case:	Xigmatek midgard
Sound Card:	X-fi Titanium
PSU:	Corsair 950 w (Hur Hur !)
Software:	Windows se7en

System Name:	AMD '13
Processor:	FX-6300 @ 4.43GHz (1.35v)
Motherboard:	Gigabyte GA-970A-DS3 rev 1.0 (F6)
Cooling:	Cooler Master T2 + x2 case fans
Memory:	2x4Gb Crucial Ballistix Sport DDR3-1600 (Stock)
Video Card:	Gigabyte GTX650 Ti OC 2Gb @ 1110/1500
Hard Disk:	Corsair 240Gb SSD / Seagate 500Gb HDD + old skool IDE HDD's x 3
Optical Drive:	LG DVD-RW
CRT/LCD Model:	Acer 23'' LED
Case:	Billy Basic
Sound Card:	Onboard 8.1 HD
PSU:	Corsair CX600
Software:	Windows 7 Ultimate x64
Benchmarks:	Smenchmarks

Dec 3, 2006, 08:06 PM	#3
francis511 Join Date: Oct 2006 Location: N.Ireland Posts: 2,363 (0.98/day) Thanks: 145 Thanked 277 Times in 257 Posts System Specs	virus i think

Dec 3, 2006, 08:56 PM	#4
Alcpone Join Date: Oct 2006 Location: Tyne & Wear, UK Posts: 1,792 (0.74/day) Thanks: 91 Thanked 97 Times in 57 Posts System Specs	I googled and found this, http://www.neuber.com/taskmanager/pr...lsass.exe.html

Dec 3, 2006, 09:11 PM	#5
quasar923 Guest Posts: n/a (0/day)	yes i can boot in safe mode . what should i do?

Dec 3, 2006, 09:19 PM	#7
francis511 Join Date: Oct 2006 Location: N.Ireland Posts: 2,363 (0.98/day) Thanks: 145 Thanked 277 Times in 257 Posts System Specs	Note: The lsass.exe file is located in the C:\Windows\System32 folder. In other cases, lsass.exe is a virus, spyware, trojan or worm! Check this with Security Task Manager.

Dec 3, 2006, 09:26 PM	#9
quasar923 Guest Posts: n/a (0/day)	well right now im in safe mode scaning for virisus with norton anti virus. should i try to find the actual file and delete it?

Dec 3, 2006, 09:40 PM	#11
francis511 Join Date: Oct 2006 Location: N.Ireland Posts: 2,363 (0.98/day) Thanks: 145 Thanked 277 Times in 257 Posts System Specs	i say so because i think i caught it once

Dec 3, 2006, 09:50 PM	#13
quasar923 Guest Posts: n/a (0/day)	yes i do need help

Dec 3, 2006, 09:55 PM	#15
quasar923 Guest Posts: n/a (0/day)	i have created the new account but not nything with the windows xp cd because my dad has it and he needs to get it for me for some reason he wont let me knwo where it is. but hell get it in like 10 minutes so ill try that. the only thing is that the cd he has is windows xp pro and my comp is home editoin will that have any difference?

Dec 3, 2006, 10:03 PM	#17
quasar923 Guest Posts: n/a (0/day)	im not shure. but i never had a cd except for when my friend who built it for me used a home edition cd but he was out of cd keys so it gave me a period of tiem until i got the actual thing. i called microsoft and they gave me a key over the phone for free too and it worked so i dont have the cd

Dec 3, 2006, 10:40 PM	#19
quasar923 Guest Posts: n/a (0/day)	yes it was for free i clicked the activate windows and he gave me a whole new key. yes it is working on a new account and im using the internet with it now under safe mode with networking. how do i find gremlins?

Dec 3, 2006, 10:45 PM	#21
quasar923 Guest Posts: n/a (0/day)	oh, no it did not find ny viruses i scaned it with norton anti virus and it didnt find anything could i just delete the file because i was able to find it under windows23

Dec 3, 2006, 10:48 PM	#23
quasar923 Guest Posts: n/a (0/day)	he said he doenst know nything about it. hes not too good at programing

Dec 3, 2006, 11:04 PM	#24
quasar923 Guest Posts: n/a (0/day)	is there any way i could restore my computer and delete all of my files and stuff

Dec 3, 2006, 11:22 PM	#25
francis511 Join Date: Oct 2006 Location: N.Ireland Posts: 2,363 (0.98/day) Thanks: 145 Thanked 277 Times in 257 Posts System Specs	der, um ,ahh , yeah ages ago.well all the obvious.google it.run avir ( 2 or 3). try manually deleting troublesome files .actually i think it gave me some trouble.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)