PC resets during intense gaming. Help please!

Chryonn · Sep 26, 2010, 02:53 PM

Hello. i've posted about this problem before a few months back but instead of reviving that thread and confusing people i thought i'd start anew.

resets, restarts and reboots are used interchangeably here. to me they mean the same thing.

the story: i was into L4D2 gaming quite a lot but suddenly i noticed that the PC would reset after 10 or so minutes of gaming. googling around pointed me to one of two possible failings; either the RAM or the PSU. needless to say i've bought new RAM and a new PSU and tested the machine with each. yesterday i was playing the new Gothic 4 demo and the same thing happened, after about 10 mins of play the machine restarted itself. i was in stunned bewilderment. i don't know what could be causing these restarts. i'm thinking the CPU might be the cause, but does anyone know what else might cause this?

this PC is stable for hours when idling and doing little to nothing. it's only when under more activity like playing a graphically intense game, although i do doubt it's the gfx card as that would show artifacts or just freeze.

AsRock · Sep 26, 2010, 03:01 PM

I had that issue long time ago were the PSU was over heating but did not lead to restarts just shutdowns.

That said MAYBE it's the voltage to the ram as for mine for a example the ram is 2.10v but have to set it in the bios to 2.02 and then i actually get 2.10v.

So check the voltage it's running at in the bios as there should be a screen that tells you the voltages( i do not mean were you change the voltages should be another screen with actual voltages ).

Another thing that comes to mind is Pagefile try putting it so windows controls it not fixed and do a check disk too and data maybe currupt do to restarts and shutdowns.

cyriene · Sep 26, 2010, 03:17 PM

Check your OC for stability with Prime95 for a good 12 hours or so and see what happens

Also, did you recently update some video drivers that may be causing some sort of problems?

FreedomEclipse · Sep 26, 2010, 03:24 PM

Quote:

Originally Posted by cyriene

Check your OC for stability with Prime95 for a good 12 hours

he doesnt need to - hes running stock clocks

Kenshai · Sep 26, 2010, 03:25 PM

Quote:

Originally Posted by cyriene

Check your OC for stability with Prime95 for a good 12 hours or so and see what happens

Also, did you recently update some video drivers that may be causing some sort of problems?

According to his specs he isn't overclocked at all.

When it restarts does it just flicker and the bios screen comes up? That's always been a power supply issue for me. Have you checked if windows if dumping any error files?

Bo$$ · Sep 26, 2010, 03:55 PM

could you post some temps?
graphics, cpu and anything else you can get

95Viper · Sep 26, 2010, 03:59 PM

Just some suggestions; I would:
1. Run a stress test(ex. Prime95) and check CPU temps
2. Re-seat the memory
3. Run a memtest(ex. Memtest86+)
4. If, I had not replaced my TIM in a while, I might replace it and maybe the Chipset TIM, too.
5. Dust out my system(including the PSU)

Also, you might want to run a graphics card test (gpu\memory).

Chryonn · Sep 26, 2010, 04:12 PM

first, thanks for the replies. allow me to elaborate further; these resets have happened regardless of a re-install of OS, change of RAM (went from 2gb to 4gb using default settings in the BIOS) or a change of PSU. i haven't OC'd my specs at all. i've set the system failure NOT to automatically reset. i've updated my nVidia graphics driver but this issue was happening before that. is prime95 the only CPU stress tester available? as i've said to load and start XP, you wouldn't think there's anything wrong, it's just when it plays certain games - i suspect the more demanding games.

95Viper · Sep 26, 2010, 04:17 PM

Quote:

Originally Posted by Chryonn

is prime95 the only CPU stress tester available?

No, there are, among others:
OCCT
Intel burn-in
StressCPU v2.0 - Gromacs Based CPU Stability Tester

driver66 · Sep 26, 2010, 04:50 PM

What if any errors are there in Event Logs?

freaksavior · Sep 26, 2010, 04:58 PM

Do the basics.
Take it all out. Single stick of ram, and try other slots any hdd you don't need. Unplug your DVD/cd drive and remove the sound card.

If you have USB devices, unplug them. If your keyboard is USB and you have a ps/2 use the ps2. You need to find out if it's something hardware related. Since you've already reinstalled your os, I am doubting it is that.

I would check error logs viewer, it can help a lot.

Chryonn · Sep 26, 2010, 05:06 PM

where's the Event's Log kept? i've hardly ever used it.

EDIT: found it, the Event Viewer logs are empty.

Dent1 · Sep 26, 2010, 05:32 PM

Record your maximum CPU and GPU temp using speed fan and GPU-Z. This could be heat related!

Chryonn · Sep 26, 2010, 05:38 PM

i hope it is.

phanbuey · Sep 26, 2010, 07:34 PM

you have a faulty motherboard. Or perhaps your NB is either overheating or not getting enough juice.

hat · Sep 26, 2010, 09:11 PM

Perhaps it's heat. Run Prime95 with Coretemp open to see CPU temps. Run Furmark in stability mode to check GPU temps (it has a temp graph built in). Also, as others have said, make sure your settings are correct in the BIOS—specifically, manually set up your memory speed, timings and voltage.

Bo$$ · Sep 26, 2010, 09:44 PM

hey mate, where in london do you live, maybe i can come around to help ya out to find out what is wrong if you can't do some of this stuff?

FreedomEclipse · Sep 26, 2010, 09:52 PM

Quote:

Originally Posted by Bo$$

hey mate, where in london do you live, maybe i can come around to help ya out to find out what is wrong if you can't do some of this stuff?

I live near the Spurs ground

Bo$$ · Sep 26, 2010, 09:54 PM

Quote:

Originally Posted by FreedomEclipse

I live near the Spurs ground

oh lol, really meant the OP,
but wow thats not far im in Harrow On The Hell
not too far from Wembly Stadium

FreedomEclipse · Sep 26, 2010, 09:56 PM

i know :P Id just thought it would be cool to see where everyones from. - i think there should be a small get together between London TPU members, we all live in the same city after all.

Bo$$ · Sep 26, 2010, 09:59 PM

yeah that would be insane man :P

(Harrow on the Hill*)

scaminatrix · Sep 26, 2010, 10:05 PM

I've seen the same problem with the exact same board before. Go through everyone else's advice first, if problem persists I would try replacing NB TIM.

AphexDreamer · Sep 26, 2010, 10:09 PM

From personal experience when my Computer Restarted in heavy gaming (Mainly Crysis Explosions) it was because of my PSU. Once I replaced my PSU with a higher wattage one, I no longer got restarts while gaming. Perhaps the same apples to you.

Bo$$ · Sep 26, 2010, 10:13 PM

Quote:

Originally Posted by AphexDreamer

rom personal experience when my Computer Restarted in heavy gaming (Mainly Crysis Explosions) it was because of my PSU. Once I replaced my PSU with a higher wattage one, I no longer got restarts while gaming. Perhaps the same apples to you

1kw psu too little for that system?
you are quite deluded, that system wont even draw 700W no matter how far you overclock it...
JUST because it is an OCZ doesnt mean it is crap...

AphexDreamer · Sep 26, 2010, 10:22 PM

Quote:

Originally Posted by Bo$$

1kw psu too little for that system?
you are quite deluded, that system wont even draw 700W no matter how far you overclock it...
JUST because it is an OCZ doesnt mean it is crap...

Oh I apologize, I didn't even look at his system specs, I was just sharing my personal experience. While now it seems far from likely its his PSU, it most certainly still is something to consider.

Sep 26, 2010, 02:53 PM	#1
Chryonn Join Date: Feb 2008 Location: London, England Posts: 1,013 (0.53/day) Thanks: 24 Thanked 98 Times in 90 Posts System Specs	PC resets during intense gaming. Help please! Hello. i've posted about this problem before a few months back but instead of reviving that thread and confusing people i thought i'd start anew. resets, restarts and reboots are used interchangeably here. to me they mean the same thing. the story: i was into L4D2 gaming quite a lot but suddenly i noticed that the PC would reset after 10 or so minutes of gaming. googling around pointed me to one of two possible failings; either the RAM or the PSU. needless to say i've bought new RAM and a new PSU and tested the machine with each. yesterday i was playing the new Gothic 4 demo and the same thing happened, after about 10 mins of play the machine restarted itself. i was in stunned bewilderment. i don't know what could be causing these restarts. i'm thinking the CPU might be the cause, but does anyone know what else might cause this? this PC is stable for hours when idling and doing little to nothing. it's only when under more activity like playing a graphically intense game, although i do doubt it's the gfx card as that would show artifacts or just freeze. __________________ Ever wanted to add LEDs but didn't know the correct voltage and resistance? www.ledcalc.com - everything you need to light up your PC's insides “Join me.. we will be alone in the dark for a few thousand hours... together.” -Ketxxx

System Name:	Le Don
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Cooling:	Arctic Freezer Pro 7 Rev.2
Memory:	8Gb Corsair DDR3 (CMZ8GX3M2B1600C9), 1600MHz, 1.5V, 9-9-9-24
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System Name:	weeeeeeeeeeeeeeeeeee
Processor:	i5 2500k \ i7 3770k
Motherboard:	ASRock Z68 Extreme3 Gen3 \ ASRock Z77 Extreme 4
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PSU:	Corsair HX1050 Bro'fessional
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Benchmarks:	(╯°□°）╯︵ ┻━┻

Sep 26, 2010, 03:01 PM	#2
AsRock TPU addict Join Date: Jun 2007 Location: US\ Uk Born Posts: 8,796 (4.07/day) Thanks: 1,677 Thanked 1,348 Times in 1,170 Posts System Specs	I had that issue long time ago were the PSU was over heating but did not lead to restarts just shutdowns. That said MAYBE it's the voltage to the ram as for mine for a example the ram is 2.10v but have to set it in the bios to 2.02 and then i actually get 2.10v. So check the voltage it's running at in the bios as there should be a screen that tells you the voltages( i do not mean were you change the voltages should be another screen with actual voltages ). Another thing that comes to mind is Pagefile try putting it so windows controls it not fixed and do a check disk too and data maybe currupt do to restarts and shutdowns.

Sep 26, 2010, 03:17 PM	#3
cyriene Join Date: Dec 2008 Location: Miami Posts: 172 (0.11/day) Thanks: 11 Thanked 20 Times in 18 Posts System Specs	Check your OC for stability with Prime95 for a good 12 hours or so and see what happens Also, did you recently update some video drivers that may be causing some sort of problems?

System Name:	Current
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Sep 26, 2010, 03:55 PM	#6
Bo$$ Join Date: May 2009 Location: London, UK Posts: 3,670 (2.48/day) Thanks: 444 Thanked 770 Times in 679 Posts System Specs	could you post some temps? graphics, cpu and anything else you can get __________________ Live in the UK? Join the UK TPU Group! Caution! This is Sparta! Im Looking For... Im Selling

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Sep 26, 2010, 03:59 PM	#7
95Viper Join Date: Oct 2008 Location: στο άλφα έως ωμέγα Posts: 3,839 (2.28/day) Thanks: 2,032 Thanked 1,416 Times in 1,115 Posts System Specs	Just some suggestions; I would: 1. Run a stress test(ex. Prime95) and check CPU temps 2. Re-seat the memory 3. Run a memtest(ex. Memtest86+) 4. If, I had not replaced my TIM in a while, I might replace it and maybe the Chipset TIM, too. 5. Dust out my system(including the PSU) Also, you might want to run a graphics card test (gpu\memory).

System Name:	Ha/AhHa
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Sep 26, 2010, 04:12 PM	#8
Chryonn Join Date: Feb 2008 Location: London, England Posts: 1,013 (0.53/day) Thanks: 24 Thanked 98 Times in 90 Posts System Specs	first, thanks for the replies. allow me to elaborate further; these resets have happened regardless of a re-install of OS, change of RAM (went from 2gb to 4gb using default settings in the BIOS) or a change of PSU. i haven't OC'd my specs at all. i've set the system failure NOT to automatically reset. i've updated my nVidia graphics driver but this issue was happening before that. is prime95 the only CPU stress tester available? as i've said to load and start XP, you wouldn't think there's anything wrong, it's just when it plays certain games - i suspect the more demanding games. __________________ Ever wanted to add LEDs but didn't know the correct voltage and resistance? www.ledcalc.com - everything you need to light up your PC's insides “Join me.. we will be alone in the dark for a few thousand hours... together.” -Ketxxx

Sep 26, 2010, 04:50 PM	#10
driver66 Join Date: Jun 2007 Location: indiana Posts: 789 (0.36/day) Thanks: 439 Thanked 113 Times in 109 Posts System Specs	What if any errors are there in Event Logs? __________________ “cheap hooker can be sold cheaper, being a low-end product, you could probably give her a smaller cut? effectively increasing your revenue percentage. now all you need is to increase your absolute number of sales to make more money.” -W1zzard “you had a pedobear called mohammed as avatar .. should i go ahead and post your ip at al-qaeda forums?” -W1zzard

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Sep 26, 2010, 04:58 PM	#11
freaksavior To infinity ... and beyond! Join Date: Dec 2006 Location: H-Town Texas Posts: 6,780 (2.88/day) Thanks: 1,031 Thanked 852 Times in 581 Posts System Specs	Do the basics. Take it all out. Single stick of ram, and try other slots any hdd you don't need. Unplug your DVD/cd drive and remove the sound card. If you have USB devices, unplug them. If your keyboard is USB and you have a ps/2 use the ps2. You need to find out if it's something hardware related. Since you've already reinstalled your os, I am doubting it is that. I would check error logs viewer, it can help a lot. __________________ Heat My HTPC Guide freak's F/S thread Fill Out you sp here.

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Sep 26, 2010, 05:06 PM	#12
Chryonn Join Date: Feb 2008 Location: London, England Posts: 1,013 (0.53/day) Thanks: 24 Thanked 98 Times in 90 Posts System Specs	where's the Event's Log kept? i've hardly ever used it. EDIT: found it, the Event Viewer logs are empty. __________________ Ever wanted to add LEDs but didn't know the correct voltage and resistance? www.ledcalc.com - everything you need to light up your PC's insides “Join me.. we will be alone in the dark for a few thousand hours... together.” -Ketxxx Last edited by Chryonn; Sep 26, 2010 at 05:37 PM. Reason: Update

Sep 26, 2010, 05:32 PM	#13
Dent1 Join Date: May 2010 Posts: 2,358 (2.14/day) Thanks: 744 Thanked 685 Times in 584 Posts System Specs	Record your maximum CPU and GPU temp using speed fan and GPU-Z. This could be heat related!

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Sep 26, 2010, 05:38 PM	#14
Chryonn Join Date: Feb 2008 Location: London, England Posts: 1,013 (0.53/day) Thanks: 24 Thanked 98 Times in 90 Posts System Specs	i hope it is. __________________ Ever wanted to add LEDs but didn't know the correct voltage and resistance? www.ledcalc.com - everything you need to light up your PC's insides “Join me.. we will be alone in the dark for a few thousand hours... together.” -Ketxxx

Sep 26, 2010, 07:34 PM	#15
phanbuey Eligible for custom title Join Date: Nov 2007 Location: Miami Posts: 5,010 (2.48/day) Thanks: 1,484 Thanked 959 Times in 812 Posts System Specs	you have a faulty motherboard. Or perhaps your NB is either overheating or not getting enough juice.

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Sound Card:	Yes
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Sep 26, 2010, 09:11 PM	#16
hat Maximum Overclocker Join Date: Nov 2006 Location: Ohio Posts: 12,236 (5.15/day) Thanks: 2,054 Thanked 2,039 Times in 1,549 Posts System Specs	Perhaps it's heat. Run Prime95 with Coretemp open to see CPU temps. Run Furmark in stability mode to check GPU temps (it has a temp graph built in). Also, as others have said, make sure your settings are correct in the BIOS—specifically, manually set up your memory speed, timings and voltage. __________________ My Heatware “Inb4 smartphone LN2 overclocking.” -radrok

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Sep 26, 2010, 09:44 PM	#17
Bo$$ Join Date: May 2009 Location: London, UK Posts: 3,670 (2.48/day) Thanks: 444 Thanked 770 Times in 679 Posts System Specs	hey mate, where in london do you live, maybe i can come around to help ya out to find out what is wrong if you can't do some of this stuff? __________________ Live in the UK? Join the UK TPU Group! Caution! This is Sparta! Im Looking For... Im Selling

Sep 26, 2010, 09:56 PM	#20
FreedomEclipse Crazy Dogmatic Bullsh!t! Join Date: Apr 2007 Location: (British Born Chinese) London, United Kingdom Posts: 7,533 (3.38/day) Thanks: 825 Thanked 1,609 Times in 1,288 Posts System Specs	i know :P Id just thought it would be cool to see where everyones from. - i think there should be a small get together between London TPU members, we all live in the same city after all. __________________ “I used to be a serial upgrader like you, then i took a downgrade to the knee” -FreedomEclipse

Sep 26, 2010, 09:59 PM	#21
Bo$$ Join Date: May 2009 Location: London, UK Posts: 3,670 (2.48/day) Thanks: 444 Thanked 770 Times in 679 Posts System Specs	yeah that would be insane man :P (Harrow on the Hill) __________________ Live in the UK?* Join the UK TPU Group! Caution! This is Sparta! Im Looking For... Im Selling

Sep 26, 2010, 10:05 PM	#22
scaminatrix Join Date: Mar 2010 Location: By the Channel Tunnel, Kent, England Posts: 2,432 (2.06/day) Thanks: 1,834 Thanked 802 Times in 672 Posts System Specs	I've seen the same problem with the exact same board before. Go through everyone else's advice first, if problem persists I would try replacing NB TIM. __________________ MKMods Tribute Rig - the Power of the Community HeatWare Did I make the 2,000,000th post? If an 8 Core can hit 6Ghz with an H100 i'll post pictures of my hot fiance - Pestilence Every day I come to this site, I am reminded why I come to this site every day!!! - Iggster

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Video Card:	MSI Twin Frozr II GTX470 @ Stock w/CPU fan cable-tied on, as one of the GPU fans broke.
Hard Disk:	60GB OCZ Agility3 (OS);500GB WDC Grn;4x80GB(RAID0);1x1TB WDC Blk (Backup) + Jye-Jou ST-3141SS
Optical Drive:	Optiarc SATA DVD-RWDL Bla Bla
CRT/LCD Model:	ASUS PA823Q
Case:	Silverstone Raven 2 (all cables custom sleeved with velcro mod on side panel...)
Sound Card:	X-Fi (Onboard) + Technics SA-GX530 amp powering JVC HA-RX700's with Zalman mic
PSU:	Corsair HX650W
Software:	Win7 Pro x64
Benchmarks:	I've scratched my name into all the benches in my local park. Using Corsair M90, soon to be using Lo

Sep 26, 2010, 10:09 PM	#23
AphexDreamer Eligible for custom title Join Date: Jun 2007 Location: C:\Program Files (x86)\Aphexdreamer\ Posts: 5,614 (2.59/day) Thanks: 812 Thanked 888 Times in 674 Posts System Specs	From personal experience when my Computer Restarted in heavy gaming (Mainly Crysis Explosions) it was because of my PSU. Once I replaced my PSU with a higher wattage one, I no longer got restarts while gaming. Perhaps the same apples to you. __________________ Sent from my PC using chrome.

System Name:	Unknown
Processor:	AMD Bulldozer FX6100 @ 4.5Ghz
Motherboard:	Asus Crosshair V
Cooling:	ThermalRight Ultra Extreme 120 With two 120mm Fans/Heatsink and three 120 mm fans intake/outake
Memory:	8 GB of Rip Jaws DDR3 RAM 1680Mhz (8-9-8-24) 7.9 Rating
Video Card:	ASUS ROG MATRIX 5870 2GB GDDR5
Hard Disk:	Western Digital Caviar Black 1TB 64MB Cache SATA 6.0Gb/s
Optical Drive:	HP DVD 840 Lightscribe DVD+/-Writer/CD-Writer & CD Drive
CRT/LCD Model:	AOC 23" @ 1920x1080
Case:	HAF X
Sound Card:	X Fi Titanium 5.1 Surround Sound
PSU:	750 Watt PP&C Silencer Black
Software:	Windows 8 Pro 64-bit

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