(GTX 580) - All versions of GPU-Z crash on startup all the way back to 0.3.6

ragejg · Nov 11, 2010, 03:37 PM

I've never had GPU-Z not work, this is disconcerting.

Using the reviewer's version of 262.99 AND after instead trying the WHQL version, GPU-Z crashes on startup all the way back to 0.3.6.

Works fine with no graphics driver installed FWIW.

mobo chipset is nforce 980a, running Win7 64 SP1.

If I could get some help in getting the new versions of GPU-Z to run I'd greatly appreciate it.

Devs: that was me sending all those crash reports in the last 20 minutes.

boogah · Nov 11, 2010, 03:43 PM

crashes on one of my machine with the new nvidia drivers. well it happens to all nvidia cards i tried so i'm thinking it's a drivers conflicts with gpu-z.

ragejg · Dec 11, 2010, 12:10 PM

Bump!

I'm a reviewer and would really like this commonly used tool to work properly in my reviews. It seems as though it could be some conflict with GPU-Z's system information reporting module?

Oddly, The Futuremark sysinfo module messed up on my system as well (3DMark 11, Vantage, and the Game-o-meter)... I worked with Futuremark last week before release of 3Dmark 11 to get the problem solved, but all we could do was a workaround... they've sine found it to be something that's happening to others as well and have sent me a follow-up email with a link to a thread with other people with the same problem. FM states a solution is in the works.

... Also, I take it that the GPU-Z system info module is not the same as that for CPU-Z?

Volkszorn88 · Dec 11, 2010, 12:14 PM

GPU-Z maybe be a bit racist towards Nvidia.

W1zzard · Dec 11, 2010, 01:01 PM

crash = gpuz crash or system crash?

ragejg · Dec 11, 2010, 01:10 PM

GPU-Z crash

VulkanBros · Dec 11, 2010, 01:12 PM

I have never had GPU-Z issues with my nVidia cards....right now I am running with 261.00 dev. drivers....that is working too....(Win 7 Pro 64 Bit / GTX480) ... maybe bad support for the new GTX580 drivers....

Mussels · Dec 11, 2010, 01:14 PM

when nvidia decide to update things in their drivers (such as how things are reported to the system) they dont exactly send out a memo. give w1zzard some time and i'm sure he'll figure out whats up with the latest drivers and update GPU-Z to support them.

ragejg · Dec 11, 2010, 01:15 PM

I've seen plenty of other GTX 570/580 reviews out there, most if not all (except mine) using AMD or Intel chipsets.... and in a lot of cases a GPU-Z screenshot is included in the review. This tells me that the problem is obviously not common, and the one differentiating factor could be my nForce 980a chipset. As I said earlier it is also curious that Futuremark's sysinfo module is screwing up as well, but that's a problem that's been repeated and a solution is in the works.

W1zzard · Dec 11, 2010, 06:33 PM

do you get the prompt to submit your crash report? do you have any additional info on the crash like crash address or something so i can pull it out of the database? use 0.4.9 for the crash dump please.

my first guess would be the chipset too. but it should work.

DOM · Dec 11, 2010, 06:45 PM

i had gpu-z crash on the new 260.99 w7 64bit drivers if thats any help

on a 9800gt, gpu-z wont load gets error and if i wanna submit crash report

segalaw19800 · Dec 11, 2010, 06:58 PM

Quote:

Originally Posted by ragejg

I've never had GPU-Z not work, this is disconcerting.

Using the reviewer's version of 262.99 AND after instead trying the WHQL version, GPU-Z crashes on startup all the way back to 0.3.6.

Works fine with no graphics driver installed FWIW.

mobo chipset is nforce 980a, running Win7 64 SP1.

If I could get some help in getting the new versions of GPU-Z to run I'd greatly appreciate it.

Devs: that was me sending all those crash reports in the last 20 minutes.

What the hardware spec that mobo and brand?

ragejg · Dec 11, 2010, 07:56 PM

Quote:

Originally Posted by segalaw19800

What the hardware spec that mobo and brand?

x6 1055t, Asus M4N98TD EVO (nforce 980a), 2x2gb AData DDR3 1600, Mushkin SSD + 2x WD2500KS RAID 0, Antec EA650 PSU...

... and both GPU setups I've used, a reference GTX 580 and 2x GTX 570 SLI have produced the same result in GPU, for example last time I checked I got an unrecoverable error occurring @ 0x707D4731.

(sidenote: Threads regarding info on the testing of SLI 570s with EA650 PSU
here, here, and here)

DOM · Dec 11, 2010, 07:57 PM

what drivers are you using ?

ragejg · Dec 11, 2010, 08:02 PM

Quote:

Originally Posted by DOM

what drivers are you using ?

262.99, 263.09 for the 570s.

trt740 · Dec 11, 2010, 08:08 PM

Okay this happened to me as well you need to make sure all prior Ati drivers and Nvidia drivers have been swept from you system use driver sweeper. Then it will work.

http://www.guru3d.com/category/driversweeper/

W1zzard · Dec 19, 2010, 09:38 AM

please try this build:

[GPU-Z Test Build] Fix for crash w/ NVIDIA cards ...

Nov 11, 2010, 03:37 PM	#1
ragejg Join Date: Jun 2010 Location: Finger Lakes of Hell, NY Posts: 37 (0.03/day) Thanks: 2 Thanked 5 Times in 4 Posts	(GTX 580) - All versions of GPU-Z crash on startup all the way back to 0.3.6 I've never had GPU-Z not work, this is disconcerting. Using the reviewer's version of 262.99 AND after instead trying the WHQL version, GPU-Z crashes on startup all the way back to 0.3.6. Works fine with no graphics driver installed FWIW. mobo chipset is nforce 980a, running Win7 64 SP1. If I could get some help in getting the new versions of GPU-Z to run I'd greatly appreciate it. Devs: that was me sending all those crash reports in the last 20 minutes.

Nov 11, 2010, 03:43 PM	#2
boogah Join Date: Jun 2008 Location: Houston Posts: 865 (0.48/day) Thanks: 22 Thanked 146 Times in 140 Posts System Specs	crashes on one of my machine with the new nvidia drivers. well it happens to all nvidia cards i tried so i'm thinking it's a drivers conflicts with gpu-z. __________________ Heatware \| Paypal \| Ebay

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Dec 11, 2010, 12:10 PM	#3
ragejg Join Date: Jun 2010 Location: Finger Lakes of Hell, NY Posts: 37 (0.03/day) Thanks: 2 Thanked 5 Times in 4 Posts	Bump! I'm a reviewer and would really like this commonly used tool to work properly in my reviews. It seems as though it could be some conflict with GPU-Z's system information reporting module? Oddly, The Futuremark sysinfo module messed up on my system as well (3DMark 11, Vantage, and the Game-o-meter)... I worked with Futuremark last week before release of 3Dmark 11 to get the problem solved, but all we could do was a workaround... they've sine found it to be something that's happening to others as well and have sent me a follow-up email with a link to a thread with other people with the same problem. FM states a solution is in the works. ... Also, I take it that the GPU-Z system info module is not the same as that for CPU-Z? __________________ Editor-In-Chief, nvnews.net AMD Phenom II x6 1055t \| Kingwin XT-1264 Direct Contact Push/Pull Cooler \| Asus M4N98TD EVO AM3 NVIDIA nForce 980a SLI \| 2x2gb A-Data DDR3-1600 \| NVIDIA Reference GTX 580 @ 840/4500 \| Mushkin Enhanced Callisto Deluxe 60gb Sandforce SSD \| 2x WD2500KS \| Antec Earthwatts EA650 Power Supply \| Samsung B2430H 24" 1920x1080 LCD \| Logitech MX5500/Revolution \| Altec Lansing ADA885 THX 4.1/5.1 \| Windows 7 Ultimate

Dec 11, 2010, 12:14 PM	#4
Volkszorn88 Join Date: Jul 2010 Posts: 832 (0.79/day) Thanks: 113 Thanked 289 Times in 180 Posts System Specs	GPU-Z maybe be a bit racist towards Nvidia. __________________ Heatware: http://www.heatware.com/eval.php?id=76341

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Dec 11, 2010, 01:01 PM	#5
W1zzard Benevolent Dictator Join Date: May 2004 Location: Stuttgart, Germany Posts: 13,772 (4.18/day) Thanks: 184 Thanked 10,220 Times in 3,163 Posts System Specs	crash = gpuz crash or system crash?

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Dec 11, 2010, 01:10 PM	#6
ragejg Join Date: Jun 2010 Location: Finger Lakes of Hell, NY Posts: 37 (0.03/day) Thanks: 2 Thanked 5 Times in 4 Posts	GPU-Z crash __________________ Editor-In-Chief, nvnews.net AMD Phenom II x6 1055t \| Kingwin XT-1264 Direct Contact Push/Pull Cooler \| Asus M4N98TD EVO AM3 NVIDIA nForce 980a SLI \| 2x2gb A-Data DDR3-1600 \| NVIDIA Reference GTX 580 @ 840/4500 \| Mushkin Enhanced Callisto Deluxe 60gb Sandforce SSD \| 2x WD2500KS \| Antec Earthwatts EA650 Power Supply \| Samsung B2430H 24" 1920x1080 LCD \| Logitech MX5500/Revolution \| Altec Lansing ADA885 THX 4.1/5.1 \| Windows 7 Ultimate

Dec 11, 2010, 01:12 PM	#7
VulkanBros Join Date: Jan 2005 Location: At the Pico Mundo grille Posts: 1,089 (0.36/day) Thanks: 249 Thanked 206 Times in 147 Posts System Specs	I have never had GPU-Z issues with my nVidia cards....right now I am running with 261.00 dev. drivers....that is working too....(Win 7 Pro 64 Bit / GTX480) ... maybe bad support for the new GTX580 drivers.... __________________ If your knees aren´t green by the end of the day, you ought to seriously re-examine your life.... -Calvin

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Dec 11, 2010, 01:14 PM	#8
Mussels Doctor Moderator Join Date: Oct 2004 Location: Bendigo, Australia (NOT THE USA) Posts: 34,557 (10.97/day) Thanks: 3,700 Thanked 8,692 Times in 6,391 Posts System Specs	when nvidia decide to update things in their drivers (such as how things are reported to the system) they dont exactly send out a memo. give w1zzard some time and i'm sure he'll figure out whats up with the latest drivers and update GPU-Z to support them. __________________ Edumacational thread about PC Audio My external HDD's.5x samsung 1TB + 2x Seagate 1.5TB = 8 TB external storage 32 Bit OS vs 64 bit OS information How to get hardware accelerated H264 playback (DXVA) Netbook Owners United!

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Dec 11, 2010, 01:15 PM	#9
ragejg Join Date: Jun 2010 Location: Finger Lakes of Hell, NY Posts: 37 (0.03/day) Thanks: 2 Thanked 5 Times in 4 Posts	I've seen plenty of other GTX 570/580 reviews out there, most if not all (except mine) using AMD or Intel chipsets.... and in a lot of cases a GPU-Z screenshot is included in the review. This tells me that the problem is obviously not common, and the one differentiating factor could be my nForce 980a chipset. As I said earlier it is also curious that Futuremark's sysinfo module is screwing up as well, but that's a problem that's been repeated and a solution is in the works. __________________ Editor-In-Chief, nvnews.net AMD Phenom II x6 1055t \| Kingwin XT-1264 Direct Contact Push/Pull Cooler \| Asus M4N98TD EVO AM3 NVIDIA nForce 980a SLI \| 2x2gb A-Data DDR3-1600 \| NVIDIA Reference GTX 580 @ 840/4500 \| Mushkin Enhanced Callisto Deluxe 60gb Sandforce SSD \| 2x WD2500KS \| Antec Earthwatts EA650 Power Supply \| Samsung B2430H 24" 1920x1080 LCD \| Logitech MX5500/Revolution \| Altec Lansing ADA885 THX 4.1/5.1 \| Windows 7 Ultimate

Dec 11, 2010, 06:33 PM	#10
W1zzard Benevolent Dictator Join Date: May 2004 Location: Stuttgart, Germany Posts: 13,772 (4.18/day) Thanks: 184 Thanked 10,220 Times in 3,163 Posts System Specs	do you get the prompt to submit your crash report? do you have any additional info on the crash like crash address or something so i can pull it out of the database? use 0.4.9 for the crash dump please. my first guess would be the chipset too. but it should work.

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Dec 11, 2010, 06:45 PM	#11
DOM Eligible for custom title Join Date: May 2006 Location: TX, USA Posts: 6,472 (2.54/day) Thanks: 292 Thanked 791 Times in 707 Posts System Specs	i had gpu-z crash on the new 260.99 w7 64bit drivers if thats any help on a 9800gt, gpu-z wont load gets error and if i wanna submit crash report

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Dec 11, 2010, 07:57 PM	#14
DOM Eligible for custom title Join Date: May 2006 Location: TX, USA Posts: 6,472 (2.54/day) Thanks: 292 Thanked 791 Times in 707 Posts System Specs	what drivers are you using ?

Dec 11, 2010, 08:08 PM	#16
trt740 Eligible for custom title Join Date: May 2006 Posts: 10,186 (3.97/day) Thanks: 1,578 Thanked 1,135 Times in 960 Posts System Specs	Okay this happened to me as well you need to make sure all prior Ati drivers and Nvidia drivers have been swept from you system use driver sweeper. Then it will work. http://www.guru3d.com/category/driversweeper/

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Dec 19, 2010, 09:38 AM	#17
W1zzard Benevolent Dictator Join Date: May 2004 Location: Stuttgart, Germany Posts: 13,772 (4.18/day) Thanks: 184 Thanked 10,220 Times in 3,163 Posts System Specs	please try this build: [GPU-Z Test Build] Fix for crash w/ NVIDIA cards ...

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