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Old May 6, 2011, 09:50 PM   #1
jonathan1107
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Need help with BSOD

Hi, can anyone point me towards someone who could help me with BSODs I've had...

I don't know where to find the dump files and I don't know where to ask for help for this situation.
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Old May 6, 2011, 10:50 PM   #2
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I'd first start by having a camera ready and take a shot of the BSOD.
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Old May 6, 2011, 11:25 PM   #3
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There is a thread on here that gives you an idea on what the bsod code may be relating to Jonathan -

http://www.techpowerup.com/forums/sh...d.php?t=140238

Hope that helps
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Old May 6, 2011, 11:34 PM   #4
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Quote:
Originally Posted by Black Panther View Post
I'd first start by having a camera ready and take a shot of the BSOD.
Aww BP thats cheating lol!!!!!
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Old May 7, 2011, 01:39 AM   #5
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BlueScreenView v1.32 - View BSOD (blue screen) crash information stored in dump files.
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Old May 7, 2011, 02:42 AM   #6
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that bluescreen viewer app that you linked for me shows that the exe that seems to be related to the problem is the following: "ntoskrnel.exe70740"
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Old May 7, 2011, 03:05 AM   #7
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the BSOD should have a code like STOP blahblahblahrandomstringofnumbershereXsomemoar stuff here
can you post that
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Old May 7, 2011, 03:29 AM   #8
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Kinda surprised nobody else asked, but what were you doing when the BSOD occurred?
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the BSOD should have a code like STOP blahblahblahrandomstringofnumbershereXsomemoar stuff here
can you post that
Yeah, should be like STOP 0x0000000. I'm not sure how many characters after the "0x" but I think it's hexadecimal. In any case, you can usually just google that code and find a lot of useful info.
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Old May 7, 2011, 03:40 AM   #9
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Yah I'll look into that... I was playing modern warfare 2 when it happened
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Old May 8, 2011, 04:37 AM   #10
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Quote:
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Yah I'll look into that... I was playing modern warfare 2 when it happened
check the driver first, update the driver or use latest patch.
check if there any service that run in background that sometimes makes confict
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Old May 8, 2011, 04:42 AM   #11
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When you actually get the error code, you can click the link in my sig to look up the blue screen code and see what it has to suggest.
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